Records clerk vs office support clerk

The differences between records clerks and office support clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $29,795 average annual salary of a records clerk.

The top three skills for a records clerk include data entry, customer service and digital database. The most important skills for an office support clerk are customer service, data entry, and word processing.

Records clerk vs office support clerk overview

	Records Clerk	Office Support Clerk
Yearly salary	$29,795	$32,040
Hourly rate	$14.32	$15.40
Growth rate	-	-5%
Number of jobs	101,023	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 40%
Average age	46	47
Years of experience	-	2

What does a records clerk do?

A records clerk is responsible for performing clerical and administrative duties, filing important documents, and keeping the company's files safe. Records clerks sort papers accurately and provide the files only to authorized personnel. They categorize records efficiently and dispose of unnecessary files, following correct procedures of the organization. A records clerk maintains a records database for easy tracking and retrieving of files. A records clerk must have excellent organizational and time-management skills, especially when compiling documents that are urgently needed.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

Records clerk vs office support clerk salary

Records clerks and office support clerks have different pay scales, as shown below.

	Records Clerk	Office Support Clerk
Average salary	$29,795	$32,040
Salary range	Between $23,000 And $38,000	Between $25,000 And $39,000
Highest paying City	Boston, MA	Tualatin, OR
Highest paying state	Maine	Washington
Best paying company	Saint Xavier University	Sierra Pacific Industries
Best paying industry	Government	Finance

Differences between records clerk and office support clerk education

There are a few differences between a records clerk and an office support clerk in terms of educational background:

	Records Clerk	Office Support Clerk
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Records clerk vs office support clerk demographics

Here are the differences between records clerks' and office support clerks' demographics:

	Records Clerk	Office Support Clerk
Average age	46	47
Gender ratio	Male, 25.2% Female, 74.8%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	9%	6%

Differences between records clerk and office support clerk duties and responsibilities

Records clerk example responsibilities.

Utilize SharePoint and Accutrac to convert information, by ensuring constant communication with department records coordinator and project leads.
Review case files for evictions.
Proofread all legal documents for signatures.
Provide the statistics on a Powerpoint presentation.
Compute, record, and proofread reports.
Patrol designate districts in patrol cars and on foot.

Show more

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

Show more

Records clerk vs office support clerk skills

Common records clerk skills

Data Entry, 24%
Customer Service, 20%
Digital Database, 6%
Office Equipment, 4%
Management System, 4%
Computer System, 4%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

Records Clerk vs. similar jobs

Records Clerk related careers

Records Clerk related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z