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Restaurant general manager vs retail operation manager

The differences between restaurant general managers and retail operation managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a restaurant general manager and a retail operation manager. Additionally, a retail operation manager has an average salary of $76,518, which is higher than the $56,521 average annual salary of a restaurant general manager.

The top three skills for a restaurant general manager include customer service, strong analytical and customer satisfaction. The most important skills for a retail operation manager are POS, retail operations, and payroll.

Restaurant general manager vs retail operation manager overview

Restaurant General ManagerRetail Operation Manager
Yearly salary$56,521$76,518
Hourly rate$27.17$36.79
Growth rate6%6%
Number of jobs339,757408,776
Job satisfaction4.5-
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a restaurant general manager do?

A restaurant general manager is someone whose responsibility is to handle the daily operations of the restaurant. Restaurant general managers ensure compliance with the overall operations to the company's standards. They oversee the preparation and delivery of products, restaurant repair and maintenance, team management, inventory management, and customer relations. To become a restaurant general manager, one should have excellent customer relations and service skills, and commercial awareness. Good personal skills, flexibility, and strong communication skills are also necessary.

What does a retail operation manager do?

A retail operation manager is an individual who is responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention. They are required to conduct inventory analysis to ensure optimal stock levels. Retail operation managers must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.

Restaurant general manager vs retail operation manager salary

Restaurant general managers and retail operation managers have different pay scales, as shown below.

Restaurant General ManagerRetail Operation Manager
Average salary$56,521$76,518
Salary rangeBetween $40,000 And $79,000Between $47,000 And $124,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateNew YorkConnecticut
Best paying companyTesoroAccenture
Best paying industryHospitality-

Differences between restaurant general manager and retail operation manager education

There are a few differences between a restaurant general manager and a retail operation manager in terms of educational background:

Restaurant General ManagerRetail Operation Manager
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Restaurant general manager vs retail operation manager demographics

Here are the differences between restaurant general managers' and retail operation managers' demographics:

Restaurant General ManagerRetail Operation Manager
Average age4444
Gender ratioMale, 62.2% Female, 37.8%Male, 56.8% Female, 43.2%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between restaurant general manager and retail operation manager duties and responsibilities

Restaurant general manager example responsibilities.

  • Train and manage culinary art student to achieve significant improvements in their productivity.
  • Manage the acquisition and resale of appropriate property investments maximizing ROI for all partner investors.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • Utilize labor effectively to meet budgets while ensuring high-quality of service and cleanliness.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • Oversee catering events and may also offer culinary instruction and/or demonstrate culinary.
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Retail operation manager example responsibilities.

  • Work to build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives.
  • Manage photo lab operations in multi-unit retail locations throughout multiple geographies.
  • Manage day-to-day store operations including inventory management, sales generation, and payroll.
  • Manage scheduling and payroll for team; conduct performance evaluations, promotions and terminations when necessary.
  • Manage the day-to-day oversight of funding requirements for vendors, retailers and wholesalers using company sponsor software.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
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Restaurant general manager vs retail operation manager skills

Common restaurant general manager skills
  • Customer Service, 20%
  • Strong Analytical, 11%
  • Customer Satisfaction, 7%
  • Cleanliness, 6%
  • Human Resources, 5%
  • Restaurant Operations, 4%
Common retail operation manager skills
  • POS, 14%
  • Retail Operations, 11%
  • Payroll, 9%
  • Store Sales, 8%
  • Retail Store, 8%
  • Loss Prevention, 8%

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