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The differences between restaurant general managers and retail operation managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a restaurant general manager and a retail operation manager. Additionally, a retail operation manager has an average salary of $76,518, which is higher than the $56,521 average annual salary of a restaurant general manager.
The top three skills for a restaurant general manager include customer service, strong analytical and customer satisfaction. The most important skills for a retail operation manager are POS, retail operations, and payroll.
| Restaurant General Manager | Retail Operation Manager | |
| Yearly salary | $56,521 | $76,518 |
| Hourly rate | $27.17 | $36.79 |
| Growth rate | 6% | 6% |
| Number of jobs | 339,757 | 408,776 |
| Job satisfaction | 4.5 | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 66% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A restaurant general manager is someone whose responsibility is to handle the daily operations of the restaurant. Restaurant general managers ensure compliance with the overall operations to the company's standards. They oversee the preparation and delivery of products, restaurant repair and maintenance, team management, inventory management, and customer relations. To become a restaurant general manager, one should have excellent customer relations and service skills, and commercial awareness. Good personal skills, flexibility, and strong communication skills are also necessary.
A retail operation manager is an individual who is responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention. They are required to conduct inventory analysis to ensure optimal stock levels. Retail operation managers must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.
Restaurant general managers and retail operation managers have different pay scales, as shown below.
| Restaurant General Manager | Retail Operation Manager | |
| Average salary | $56,521 | $76,518 |
| Salary range | Between $40,000 And $79,000 | Between $47,000 And $124,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | New York | Connecticut |
| Best paying company | Tesoro | Accenture |
| Best paying industry | Hospitality | - |
There are a few differences between a restaurant general manager and a retail operation manager in terms of educational background:
| Restaurant General Manager | Retail Operation Manager | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between restaurant general managers' and retail operation managers' demographics:
| Restaurant General Manager | Retail Operation Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 62.2% Female, 37.8% | Male, 56.8% Female, 43.2% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |