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Retail sales manager vs sales supervisor

The differences between retail sales managers and sales supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a retail sales manager, becoming a sales supervisor takes usually requires 4-6 years. Additionally, a retail sales manager has an average salary of $48,678, which is higher than the $40,860 average annual salary of a sales supervisor.

The top three skills for a retail sales manager include retail sales, store operations and store sales. The most important skills for a sales supervisor are ladders, sales floor, and inventory control.

Retail sales manager vs sales supervisor overview

Retail Sales ManagerSales Supervisor
Yearly salary$48,678$40,860
Hourly rate$23.40$19.64
Growth rate5%-
Number of jobs353,765424,088
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 56%
Average age4643
Years of experience86

What does a retail sales manager do?

A retail sales manager is responsible for managing the retail sales department's operations, ensuring the highest customer satisfaction with the staff's efficiency and performance. Retail sales managers develop sales strategies and marketing campaigns to boost revenues, increasing the company's profitability. They also conduct training and programs for staff to maximize their productivity and provide the best customer service for their clients. A retail sales manager must have excellent communication and leadership skills, respond to the customers' inquiries and concerns, and resolve their complaints.

What does a sales supervisor do?

A sales supervisor is an individual who is responsible for the daily activities of sales representatives in promoting and selling a product by phone or email. He/She needs to track the weekly and monthly performances of his/her sales representatives. The minimum requirement of being a sales supervisor is a high school diploma. However, he/she is required to have two years of working experience. One of the skills required of a sales supervisor is to have the ability to multitask and time management.

Retail sales manager vs sales supervisor salary

Retail sales managers and sales supervisors have different pay scales, as shown below.

Retail Sales ManagerSales Supervisor
Average salary$48,678$40,860
Salary rangeBetween $35,000 And $66,000Between $31,000 And $53,000
Highest paying CityReno, NVNew York, NY
Highest paying statePennsylvaniaNew York
Best paying companyTalbotsServiceNow
Best paying industryManufacturingManufacturing

Differences between retail sales manager and sales supervisor education

There are a few differences between a retail sales manager and a sales supervisor in terms of educational background:

Retail Sales ManagerSales Supervisor
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaSUNY College of Technology at Delhi

Retail sales manager vs sales supervisor demographics

Here are the differences between retail sales managers' and sales supervisors' demographics:

Retail Sales ManagerSales Supervisor
Average age4643
Gender ratioMale, 61.2% Female, 38.8%Male, 57.2% Female, 42.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%9%

Differences between retail sales manager and sales supervisor duties and responsibilities

Retail sales manager example responsibilities.

  • Create and lead staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.
  • Receive and count new products, reconcile delivery invoices, tickets, and enter new products into POS system.
  • Complete customer transactions using POS register system.
  • Deliver consistently strong results in identifying and capitalizing on cross-selling opportunities to advance corporate-define marketing campaigns and effectively increase revenue streams.
  • Oversee floor day to day operations by obtaining the acquisition of customer accounts and provide superior leadership to team members.
  • Provide leadership training and coaching with a proven record of accountability
  • Show more

Sales supervisor example responsibilities.

  • Create and lead staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.
  • Train new employees and insurance agents about Medicare and AlohaCare's procedures in promoting its senior plans.
  • Assist in visual merchandise, floor moves, inventory, stock, mark downs, POS transactions, online orders and delivery
  • Increase availability and visibility of brands on POS of assign territory.
  • Approve and reject billing documentation base on Medicare or payer qualifications.
  • Certify excellent overall cleanliness of the store to provide customers with exceptional visual presentations and easy-to-navigate store layouts.
  • Show more

Retail sales manager vs sales supervisor skills

Common retail sales manager skills
  • Retail Sales, 13%
  • Store Operations, 7%
  • Store Sales, 6%
  • Retail Store, 5%
  • Product Knowledge, 5%
  • Sales Associates, 5%
Common sales supervisor skills
  • Ladders, 18%
  • Sales Floor, 10%
  • Inventory Control, 7%
  • Sales Training, 7%
  • Loss Prevention, 4%
  • Drive Sales, 4%

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