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Retail supervisor vs supervisor

The differences between retail supervisors and supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a retail supervisor, becoming a supervisor takes usually requires 1-2 years. Additionally, a supervisor has an average salary of $53,902, which is higher than the $34,740 average annual salary of a retail supervisor.

The top three skills for a retail supervisor include POS, cash handling and product knowledge. The most important skills for a supervisor are customer service, safety procedures, and sales floor.

Retail supervisor vs supervisor overview

Retail SupervisorSupervisor
Yearly salary$34,740$53,902
Hourly rate$16.70$25.91
Growth rate6%-
Number of jobs240,666224,920
Job satisfaction-5
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 44%
Average age4346
Years of experience62

What does a retail supervisor do?

The retail supervisor's main job responsibility is to oversee the work of retail staff in a physical store environment. They check and monitor employee activity, coordinate the receiving and shipping of merchandise, and assist customers in their purchases, ensuring smooth day-to-day overall operation. They work for any type of retail store, whether it is clothing, home goods, or an electronics store. In addition, they typically work in a mixed environment that consists of both an office and a sales floor.

What does a supervisor do?

Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Retail supervisor vs supervisor salary

Retail supervisors and supervisors have different pay scales, as shown below.

Retail SupervisorSupervisor
Average salary$34,740$53,902
Salary rangeBetween $27,000 And $43,000Between $31,000 And $92,000
Highest paying CityPeabody, MANew York, NY
Highest paying stateMassachusettsAlaska
Best paying companyLive Nation EntertainmentReed Smith
Best paying industryHospitalityHealth Care

Differences between retail supervisor and supervisor education

There are a few differences between a retail supervisor and a supervisor in terms of educational background:

Retail SupervisorSupervisor
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiStanford University

Retail supervisor vs supervisor demographics

Here are the differences between retail supervisors' and supervisors' demographics:

Retail SupervisorSupervisor
Average age4346
Gender ratioMale, 41.0% Female, 59.0%Male, 55.8% Female, 44.2%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.7% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7%Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7%
LGBT Percentage9%6%

Differences between retail supervisor and supervisor duties and responsibilities

Retail supervisor example responsibilities.

  • Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
  • Prepare food and ensure cleanliness of work area as well as served as a retail sales associate in the gift shop.
  • Prepare receipts for food using cash registers, computers, calculators, POS systems and other acceptable payment methods.
  • Maintain restaurant cleanliness, and delegate restaurant duties as necessary.
  • Monitor and submit weekly payroll and expense reports with modifications when need.
  • Perform management operations flawlessly and economically schedule employees, while maintaining weekly payroll.
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Supervisor example responsibilities.

  • Lead continuous process improvement and six sigma teams to meet ISO 9001 and QS 9000 standards.
  • Manage and implement merchandising strategy for POS marketing and display inventory.
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Organize care with 6 CNAs.
  • Coordinate lifeguard duty schedule for all pools.
  • Maintain cleanliness throughout kitchen, coolers, and freezer areas.
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Retail supervisor vs supervisor skills

Common retail supervisor skills
  • POS, 8%
  • Cash Handling, 8%
  • Product Knowledge, 7%
  • Cleanliness, 6%
  • Sales Floor, 5%
  • Wine, 5%
Common supervisor skills
  • Customer Service, 11%
  • Safety Procedures, 9%
  • Sales Floor, 9%
  • POS, 9%
  • Direct Supervision, 9%
  • Payroll, 5%