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The differences between room clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a room clerk and a front office clerk. Additionally, a front office clerk has an average salary of $31,051, which is higher than the $30,787 average annual salary of a room clerk.
The top three skills for a room clerk include customer service, data entry and stock room. The most important skills for a front office clerk are patients, check-in, and data entry.
| Room Clerk | Front Office Clerk | |
| Yearly salary | $30,787 | $31,051 |
| Hourly rate | $14.80 | $14.93 |
| Growth rate | -5% | -5% |
| Number of jobs | 91,018 | 163,789 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Associate Degree, 28% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.
Room clerks and front office clerks have different pay scales, as shown below.
| Room Clerk | Front Office Clerk | |
| Average salary | $30,787 | $31,051 |
| Salary range | Between $26,000 And $36,000 | Between $25,000 And $37,000 |
| Highest paying City | Spokane, WA | Minneapolis, MN |
| Highest paying state | Hawaii | Alaska |
| Best paying company | L3Harris | Limbach |
| Best paying industry | Government | Government |
There are a few differences between a room clerk and a front office clerk in terms of educational background:
| Room Clerk | Front Office Clerk | |
| Most common degree | High School Diploma, 36% | Associate Degree, 28% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | University of Pennsylvania |
Here are the differences between room clerks' and front office clerks' demographics:
| Room Clerk | Front Office Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 13.9% Female, 86.1% |
| Race ratio | Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0% | Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |