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The differences between room clerks and general office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a room clerk and a general office clerk. Additionally, a room clerk has an average salary of $30,787, which is higher than the $30,034 average annual salary of a general office clerk.
The top three skills for a room clerk include customer service, data entry and stock room. The most important skills for a general office clerk are data entry, customer service, and office equipment.
| Room Clerk | General Office Clerk | |
| Yearly salary | $30,787 | $30,034 |
| Hourly rate | $14.80 | $14.44 |
| Growth rate | -5% | -5% |
| Number of jobs | 91,018 | 160,597 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 28% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
A general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization. They maintain the adequacy of inventories, organize business and financial transaction reports, and perform basic bookkeeping tasks and banking transactions. A general office clerk must be highly organizational and analytical, especially in encoding account statements on the database and processing business reports required by the management.
Room clerks and general office clerks have different pay scales, as shown below.
| Room Clerk | General Office Clerk | |
| Average salary | $30,787 | $30,034 |
| Salary range | Between $26,000 And $36,000 | Between $23,000 And $38,000 |
| Highest paying City | Spokane, WA | Seattle, WA |
| Highest paying state | Hawaii | Washington |
| Best paying company | L3Harris | USF Reddaway |
| Best paying industry | Government | Health Care |
There are a few differences between a room clerk and a general office clerk in terms of educational background:
| Room Clerk | General Office Clerk | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 28% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between room clerks' and general office clerks' demographics:
| Room Clerk | General Office Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 22.2% Female, 77.8% |
| Race ratio | Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0% | Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |