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The differences between room clerks and shop clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a room clerk and a shop clerk. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $30,787 average annual salary of a room clerk.
The top three skills for a room clerk include customer service, data entry and stock room. The most important skills for a shop clerk are basic math, math, and top quality.
| Room Clerk | Shop Clerk | |
| Yearly salary | $30,787 | $34,468 |
| Hourly rate | $14.80 | $16.57 |
| Growth rate | -5% | -5% |
| Number of jobs | 91,018 | 106,275 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.
Room clerks and shop clerks have different pay scales, as shown below.
| Room Clerk | Shop Clerk | |
| Average salary | $30,787 | $34,468 |
| Salary range | Between $26,000 And $36,000 | Between $26,000 And $44,000 |
| Highest paying City | Spokane, WA | New York, NY |
| Highest paying state | Hawaii | Massachusetts |
| Best paying company | L3Harris | University of California, Berkeley |
| Best paying industry | Government | Transportation |
There are a few differences between a room clerk and a shop clerk in terms of educational background:
| Room Clerk | Shop Clerk | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between room clerks' and shop clerks' demographics:
| Room Clerk | Shop Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 34.6% Female, 65.4% |
| Race ratio | Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0% | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |