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The differences between room clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a room clerk and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $30,787 average annual salary of a room clerk.
The top three skills for a room clerk include customer service, data entry and stock room. The most important skills for a support clerk are customer service, data entry, and patients.
| Room Clerk | Support Clerk | |
| Yearly salary | $30,787 | $35,159 |
| Hourly rate | $14.80 | $16.90 |
| Growth rate | -5% | -5% |
| Number of jobs | 91,018 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 38% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Room clerks and support clerks have different pay scales, as shown below.
| Room Clerk | Support Clerk | |
| Average salary | $30,787 | $35,159 |
| Salary range | Between $26,000 And $36,000 | Between $22,000 And $54,000 |
| Highest paying City | Spokane, WA | San Diego, CA |
| Highest paying state | Hawaii | Hawaii |
| Best paying company | L3Harris | Los Alamos National Laboratory |
| Best paying industry | Government | Government |
There are a few differences between a room clerk and a support clerk in terms of educational background:
| Room Clerk | Support Clerk | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Stanford University |
Here are the differences between room clerks' and support clerks' demographics:
| Room Clerk | Support Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |