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The differences between sales account managers and commercial account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a sales account manager and a commercial account manager. Additionally, a commercial account manager has an average salary of $59,175, which is higher than the $58,630 average annual salary of a sales account manager.
The top three skills for a sales account manager include customer service, CRM and customer satisfaction. The most important skills for a commercial account manager are customer service, CRM, and account management.
| Sales Account Manager | Commercial Account Manager | |
| Yearly salary | $58,630 | $59,175 |
| Hourly rate | $28.19 | $28.45 |
| Growth rate | 5% | 5% |
| Number of jobs | 163,697 | 166,435 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
The account sales manager is in charge of the retention of their customer relationship. They have to supervise the portfolio of existing clients, develop new business with them, and seek new sales opportunities. Account sales managers act as liaisons between the company and customer as well as build strong, long-lasting relationships by providing an improved customer experience. It is their responsibility to negotiate contracts and close deals to maximize sales profits. Also, they forecast track sales results and prepare reports on account status.
A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.
Sales account managers and commercial account managers have different pay scales, as shown below.
| Sales Account Manager | Commercial Account Manager | |
| Average salary | $58,630 | $59,175 |
| Salary range | Between $33,000 And $101,000 | Between $41,000 And $84,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Hawaii | Hawaii |
| Best paying company | VMware | |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a sales account manager and a commercial account manager in terms of educational background:
| Sales Account Manager | Commercial Account Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between sales account managers' and commercial account managers' demographics:
| Sales Account Manager | Commercial Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 63.4% Female, 36.6% | Male, 60.1% Female, 39.9% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |