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The differences between sales representative/assistants and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales representative/assistant, becoming a customer sales representative takes usually requires 6-12 months. Additionally, a customer sales representative has an average salary of $38,744, which is higher than the $38,112 average annual salary of a sales representative/assistant.
The top three skills for a sales representative/assistant include product knowledge, brand awareness and sales associates. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.
| Sales Representative/Assistant | Customer Sales Representative | |
| Yearly salary | $38,112 | $38,744 |
| Hourly rate | $18.32 | $18.63 |
| Growth rate | 4% | -4% |
| Number of jobs | 404,514 | 303,801 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 37% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
A sales representative is responsible for selling the company's products through creative leads, existing customer support, educating prospective clients through calls, training, presentations, and creative advertising. Their duties and responsibilities include coordinating with other departments to optimize sales and keeping updated sales records.
The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.
Sales representative/assistants and customer sales representatives have different pay scales, as shown below.
| Sales Representative/Assistant | Customer Sales Representative | |
| Average salary | $38,112 | $38,744 |
| Salary range | Between $30,000 And $47,000 | Between $27,000 And $54,000 |
| Highest paying City | - | Santa Rosa, CA |
| Highest paying state | - | Hawaii |
| Best paying company | - | Merck |
| Best paying industry | - | Finance |
There are a few differences between a sales representative/assistant and a customer sales representative in terms of educational background:
| Sales Representative/Assistant | Customer Sales Representative | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between sales representative/assistants' and customer sales representatives' demographics:
| Sales Representative/Assistant | Customer Sales Representative | |
| Average age | 47 | 40 |
| Gender ratio | Male, 35.5% Female, 64.5% | Male, 44.9% Female, 55.1% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |