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The differences between sales representative/assistants and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales representative/assistant and a sales support representative. Additionally, a sales support representative has an average salary of $38,310, which is higher than the $38,112 average annual salary of a sales representative/assistant.
The top three skills for a sales representative/assistant include product knowledge, brand awareness and sales associates. The most important skills for a sales support representative are sales support, phone calls, and POS.
| Sales Representative/Assistant | Sales Support Representative | |
| Yearly salary | $38,112 | $38,310 |
| Hourly rate | $18.32 | $18.42 |
| Growth rate | 4% | 4% |
| Number of jobs | 404,514 | 319,292 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 55% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A sales representative is responsible for selling the company's products through creative leads, existing customer support, educating prospective clients through calls, training, presentations, and creative advertising. Their duties and responsibilities include coordinating with other departments to optimize sales and keeping updated sales records.
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
Sales representative/assistants and sales support representatives have different pay scales, as shown below.
| Sales Representative/Assistant | Sales Support Representative | |
| Average salary | $38,112 | $38,310 |
| Salary range | Between $30,000 And $47,000 | Between $30,000 And $48,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | NetApp |
| Best paying industry | - | Finance |
There are a few differences between a sales representative/assistant and a sales support representative in terms of educational background:
| Sales Representative/Assistant | Sales Support Representative | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between sales representative/assistants' and sales support representatives' demographics:
| Sales Representative/Assistant | Sales Support Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 35.5% Female, 64.5% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |