Service administrator vs business administrator

The differences between service administrators and business administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service administrator and a business administrator. Additionally, a business administrator has an average salary of $72,503, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a service administrator include customer service, patients and data entry. The most important skills for a business administrator are customer service, powerpoint, and payroll.

Service administrator vs business administrator overview

	Service Administrator	Business Administrator
Yearly salary	$54,573	$72,503
Hourly rate	$26.24	$34.86
Growth rate	5%	5%
Number of jobs	57,561	103,025
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Average age	43	43
Years of experience	2	2

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

What does a business administrator do?

A business administrator is responsible for monitoring the efficiency of daily business functions, ensuring the timely submission of project deliverables, and supervising project management procedures. Business administrators coordinate with existing and potential clients for business offers and updates, negotiating contracts, and identifying business opportunities from the market trends to generate more revenues and increase profitability. They work closely with other department heads to meet clients' demands and public interests, as well as hiring and training new staff to maximize the company's productivity and boost best efforts.

Service administrator vs business administrator salary

Service administrators and business administrators have different pay scales, as shown below.

	Service Administrator	Business Administrator
Average salary	$54,573	$72,503
Salary range	Between $33,000 And $88,000	Between $45,000 And $114,000
Highest paying City	Sunnyvale, CA	San Francisco, CA
Highest paying state	California	Washington
Best paying company	VMware	Novartis
Best paying industry	Finance	Finance

Differences between service administrator and business administrator education

There are a few differences between a service administrator and a business administrator in terms of educational background:

	Service Administrator	Business Administrator
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Service administrator vs business administrator demographics

Here are the differences between service administrators' and business administrators' demographics:

	Service Administrator	Business Administrator
Average age	43	43
Gender ratio	Male, 32.4% Female, 67.6%	Male, 33.3% Female, 66.7%
Race ratio	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.7% White, 63.9% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between service administrator and business administrator duties and responsibilities

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Business administrator example responsibilities.

Create and manage a repository of group presentations and documents.
Coordinate and schedule travel arrangements, PowerPoint presentations and conference room set up for all quarterly sales and department meetings.
Design many email templates by using html and used them in notifications in Helsinki and Istanbul versions.
Diagnose and troubleshoot PC hardware and software problems, remote access and printing issues for internal and external employees.
Develop and maintain departmental SharePoint site.
Experience building new SharePoint farm for MarkeSource organization.

Service administrator vs business administrator skills

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

Common business administrator skills

Customer Service, 12%
PowerPoint, 7%
Payroll, 7%
Team Support, 7%
Financial Statements, 5%
Oversight, 4%

Service Administrator vs. similar jobs

Service Administrator related careers

Service Administrator related jobs

What similar roles do

Zippia Careers
Computer and Mathematical Industry
Service Administrator
Service Administrator vs Business Administrator

Updated January 8, 2025

Browse computer and mathematical jobs