Service administrator vs department administrator

The differences between service administrators and department administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service administrator and a department administrator. Additionally, a service administrator has an average salary of $54,573, which is higher than the $49,768 average annual salary of a department administrator.

The top three skills for a service administrator include customer service, patients and data entry. The most important skills for a department administrator are patient care, patients, and financial reports.

Service administrator vs department administrator overview

	Service Administrator	Department Administrator
Yearly salary	$54,573	$49,768
Hourly rate	$26.24	$23.93
Growth rate	5%	5%
Number of jobs	57,561	84,441
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 54%
Average age	43	43
Years of experience	2	2

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

What does a department administrator do?

Department administrators are professionals who are responsible for performing administrative and clerical tasks for a specific department within an organization. These administrators are required to prepare financial statements for clients while evaluating revisions through feedback with stakeholders. They must work with the human resources department to recruit and identify workers for retraining and skill upgrades. Department administrators must also develop and streamline departmental policies and processes so that they can ensure efficiency, productivity, and accountability.

Service administrator vs department administrator salary

Service administrators and department administrators have different pay scales, as shown below.

	Service Administrator	Department Administrator
Average salary	$54,573	$49,768
Salary range	Between $33,000 And $88,000	Between $34,000 And $72,000
Highest paying City	Sunnyvale, CA	South San Francisco, CA
Highest paying state	California	Alaska
Best paying company	VMware	MacArthur Foundation
Best paying industry	Finance	Energy

Differences between service administrator and department administrator education

There are a few differences between a service administrator and a department administrator in terms of educational background:

	Service Administrator	Department Administrator
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	Stanford University	California State University - Bakersfield

Service administrator vs department administrator demographics

Here are the differences between service administrators' and department administrators' demographics:

	Service Administrator	Department Administrator
Average age	43	43
Gender ratio	Male, 32.4% Female, 67.6%	Male, 30.3% Female, 69.7%
Race ratio	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between service administrator and department administrator duties and responsibilities

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Department administrator example responsibilities.

Manage calendars, correspondence, logs, reports and maintain documentation in Prolog.
Lead implementation of local area network and upgrade of scheduling, billing and A/R software.
Manage patient records ensuring confidentiality and compliance with all HIPAA regulations.
Initiate and manage the implementation of facilities management oversight of external properties.
Direct Medicaid health plan management division activities (manage care program operations, quality improvement, and contract administration).
Verify vendor quotes and resolve invoice discrepancies.

Service administrator vs department administrator skills

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

Common department administrator skills

Patient Care, 10%
Patients, 10%
Financial Reports, 7%
Human Resources, 6%
Payroll, 6%
Departmental Policies, 5%

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Service Administrator vs Department Administrator

Updated January 8, 2025

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