Service administrator vs owner

The differences between service administrators and owners can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service administrator, becoming an owner takes usually requires More than 10 years. Additionally, an owner has an average salary of $90,334, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a service administrator include customer service, patients and data entry. The most important skills for an owner are customer service, payroll, and financial statements.

Service administrator vs owner overview

	Service Administrator	Owner
Yearly salary	$54,573	$90,334
Hourly rate	$26.24	$43.43
Growth rate	5%	6%
Number of jobs	57,561	86,486
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 52%
Average age	43	52
Years of experience	2	-

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

What does an owner do?

Owners, in the most basic sense, own the business, company, or organization. They are responsible for building the business. They create business plans and the general vision and mission of the company, set goals, work on these goals, and ensure that the business keeps running. They manage all aspects of their business, from finances to marketing to people, etc. When the business becomes stable, owners eventually hire more employees. As such, owners also become overseers who would ensure that the organization remains afloat.

Service administrator vs owner salary

Service administrators and owners have different pay scales, as shown below.

	Service Administrator	Owner
Average salary	$54,573	$90,334
Salary range	Between $33,000 And $88,000	Between $60,000 And $135,000
Highest paying City	Sunnyvale, CA	New York, NY
Highest paying state	California	New Jersey
Best paying company	VMware	BP America Inc
Best paying industry	Finance	-

Differences between service administrator and owner education

There are a few differences between a service administrator and an owner in terms of educational background:

	Service Administrator	Owner
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Service administrator vs owner demographics

Here are the differences between service administrators' and owners' demographics:

	Service Administrator	Owner
Average age	43	52
Gender ratio	Male, 32.4% Female, 67.6%	Male, 63.1% Female, 36.9%
Race ratio	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%	Black or African American, 3.7% Unknown, 3.9% Hispanic or Latino, 7.6% Asian, 7.5% White, 76.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	9%	12%

Differences between service administrator and owner duties and responsibilities

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Show more

Owner example responsibilities.

Manage web content and a PHP / MySQL application.
Create and develop a website to help clients easily manage their instagram account to gain exposure.
Execute all social media marketing and manage the company Facebook page/campaigns.
Manage human resource functions by generating payroll, scheduling and upholding company policies.
License Maryland home improvement contractor managing a small home improvement business that specializes in doors and windows.
Manage end to end business operations including hiring, scheduling visits, conducting customer consultations and performing pet visits.

Show more

Service administrator vs owner skills

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

Common owner skills

Customer Service, 25%
Payroll, 17%
Financial Statements, 8%
Product Development, 7%
Real Estate, 3%
Business Development, 3%

Service Administrator vs. similar jobs

Service Administrator related careers

Service Administrator related jobs

What similar roles do

Updated January 8, 2025

Browse computer and mathematical jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z