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Student information technician vs senior support technician

The differences between student information technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a student information technician and a senior support technician. Additionally, a senior support technician has an average salary of $74,459, which is higher than the $33,327 average annual salary of a student information technician.

The top three skills for a student information technician include GPA, data entry and java. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Student information technician vs senior support technician overview

Student Information TechnicianSenior Support Technician
Yearly salary$33,327$74,459
Hourly rate$16.02$35.80
Growth rate10%10%
Number of jobs131,007113,499
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 48%
Average age4242
Years of experience22

What does a student information technician do?

In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.

What does a senior support technician do?

A senior support technician is an individual specializing in diagnosing and resolving information technology (IT)-related problems in an organization, including virus issues, forgotten passwords, and software updates. The job requires knowledge about the installation, configuration, and testing of computer hardware and software. Possessing excellent customer service, listening, and problem-solving skills is also vital to qualify for the position. The job's education requirements include an associate or bachelor's degree in computer science, business, information technology, or a related field.

Student information technician vs senior support technician salary

Student information technicians and senior support technicians have different pay scales, as shown below.

Student Information TechnicianSenior Support Technician
Average salary$33,327$74,459
Salary rangeBetween $20,000 And $53,000Between $48,000 And $114,000
Highest paying City-Durham, NC
Highest paying state-Pennsylvania
Best paying company-Pacira BioSciences
Best paying industry-Technology

Differences between student information technician and senior support technician education

There are a few differences between a student information technician and a senior support technician in terms of educational background:

Student Information TechnicianSenior Support Technician
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 48%
Most common majorInformation TechnologyComputer Science
Most common collegeStanford UniversityStanford University

Student information technician vs senior support technician demographics

Here are the differences between student information technicians' and senior support technicians' demographics:

Student Information TechnicianSenior Support Technician
Average age4242
Gender ratioMale, 65.9% Female, 34.1%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between student information technician and senior support technician duties and responsibilities

Student information technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design frontend of application by using combination of HTML, CSS, and dot.net.
  • Set up new computers; install OS, anti-virus, Microsoft office, etc.
  • Create outputs for user define inputs including amounts, interest rates, and repayment periods in CSS.
  • Develop a website and user interface in using Javascript to access eligible information for each student and professor.
  • Test, troubleshoot and resolve software problems under all support operating environments and browsers to produce error free programs.
  • Show more

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Student information technician vs senior support technician skills

Common student information technician skills
  • GPA, 12%
  • Data Entry, 8%
  • Java, 6%
  • SharePoint, 5%
  • Python, 5%
  • Technical Support, 5%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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