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The differences between support services coordinators and case coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a support services coordinator and a case coordinator. Additionally, a case coordinator has an average salary of $41,179, which is higher than the $39,440 average annual salary of a support services coordinator.
The top three skills for a support services coordinator include customer service, support services and social work. The most important skills for a case coordinator are patients, social work, and customer service.
| Support Services Coordinator | Case Coordinator | |
| Yearly salary | $39,440 | $41,179 |
| Hourly rate | $18.96 | $19.80 |
| Growth rate | 12% | 12% |
| Number of jobs | 165,302 | 73,596 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 59% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
Support Services Coordinators are responsible for leading the administrative and deployment of a staff team. Their duties include preparing presentation documents, preparing and processing expense and budget reports, answering phone and emails, and arranging meetings. They also provide direction in the learning and development needs of staff. A Support Service Coordinator will work to ensure quality assurance is met within services and ensure the inclusion and support of employees within an organization.
A case coordinator is responsible for assisting patients and families in receiving high-quality health care services, coordinating with medical institutions and professionals for medications and residential care resources. Case coordinators must have excellent communication and organizational skills, especially in reviewing patients' documents and insurance details for hospital admissions. For case coordinators employed in the community office, they also facilitate planning health care programs and activities to educate people about health awareness and management.
Support services coordinators and case coordinators have different pay scales, as shown below.
| Support Services Coordinator | Case Coordinator | |
| Average salary | $39,440 | $41,179 |
| Salary range | Between $27,000 And $56,000 | Between $30,000 And $55,000 |
| Highest paying City | New York, NY | Kahului, HI |
| Highest paying state | New York | Hawaii |
| Best paying company | Microsoft | Baptist Health |
| Best paying industry | Government | Finance |
There are a few differences between a support services coordinator and a case coordinator in terms of educational background:
| Support Services Coordinator | Case Coordinator | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 59% |
| Most common major | Business | Psychology |
| Most common college | University of Southern California | SUNY at Binghamton |
Here are the differences between support services coordinators' and case coordinators' demographics:
| Support Services Coordinator | Case Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 34.3% Female, 65.7% | Male, 21.1% Female, 78.9% |
| Race ratio | Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 19.8% Asian, 6.9% White, 55.9% American Indian and Alaska Native, 1.7% | Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 53.8% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |