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Support services coordinator vs case coordinator

The differences between support services coordinators and case coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a support services coordinator and a case coordinator. Additionally, a case coordinator has an average salary of $41,179, which is higher than the $39,440 average annual salary of a support services coordinator.

The top three skills for a support services coordinator include customer service, support services and social work. The most important skills for a case coordinator are patients, social work, and customer service.

Support services coordinator vs case coordinator overview

Support Services CoordinatorCase Coordinator
Yearly salary$39,440$41,179
Hourly rate$18.96$19.80
Growth rate12%12%
Number of jobs165,30273,596
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 59%
Average age4343
Years of experience1212

What does a support services coordinator do?

Support Services Coordinators are responsible for leading the administrative and deployment of a staff team. Their duties include preparing presentation documents, preparing and processing expense and budget reports, answering phone and emails, and arranging meetings. They also provide direction in the learning and development needs of staff. A Support Service Coordinator will work to ensure quality assurance is met within services and ensure the inclusion and support of employees within an organization.

What does a case coordinator do?

A case coordinator is responsible for assisting patients and families in receiving high-quality health care services, coordinating with medical institutions and professionals for medications and residential care resources. Case coordinators must have excellent communication and organizational skills, especially in reviewing patients' documents and insurance details for hospital admissions. For case coordinators employed in the community office, they also facilitate planning health care programs and activities to educate people about health awareness and management.

Support services coordinator vs case coordinator salary

Support services coordinators and case coordinators have different pay scales, as shown below.

Support Services CoordinatorCase Coordinator
Average salary$39,440$41,179
Salary rangeBetween $27,000 And $56,000Between $30,000 And $55,000
Highest paying CityNew York, NYKahului, HI
Highest paying stateNew YorkHawaii
Best paying companyMicrosoftBaptist Health
Best paying industryGovernmentFinance

Differences between support services coordinator and case coordinator education

There are a few differences between a support services coordinator and a case coordinator in terms of educational background:

Support Services CoordinatorCase Coordinator
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 59%
Most common majorBusinessPsychology
Most common collegeUniversity of Southern CaliforniaSUNY at Binghamton

Support services coordinator vs case coordinator demographics

Here are the differences between support services coordinators' and case coordinators' demographics:

Support Services CoordinatorCase Coordinator
Average age4343
Gender ratioMale, 34.3% Female, 65.7%Male, 21.1% Female, 78.9%
Race ratioBlack or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 19.8% Asian, 6.9% White, 55.9% American Indian and Alaska Native, 1.7%Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 53.8% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between support services coordinator and case coordinator duties and responsibilities

Support services coordinator example responsibilities.

  • Manage work flow to ensure all payroll transactions are process accurately/timely.
  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
  • Counsele patients schedule for surgery about the autologous blood donation process and explain the risks and benefits.
  • Service help clean and set tables clean rest rooms mop floors dust, clean windows and wash and fold napkins.
  • Re-Image desktop and laptop computers with Microsoft windows.
  • Create PowerPoint presentations used for training and education.
  • Show more

Case coordinator example responsibilities.

  • Manage quality control record keeping by coordinating the QA retains system to maintain documentation on all complete production jobs.
  • Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
  • Direct clients to resources need to transition into HUD home ownership program.
  • Craft a``problem and solution"PowerPoint that allows the department to pull directly from as slides are need.
  • Work effectively with HUD representatives to provide supervision, assessment and reporting for enhance voucher assistance, FEMA /DHAP client.
  • Comply with HIPAA regulations to ensure patient confidentiality.
  • Show more

Support services coordinator vs case coordinator skills

Common support services coordinator skills
  • Customer Service, 21%
  • Support Services, 10%
  • Social Work, 8%
  • Basic Math, 7%
  • Patients, 6%
  • Windows, 5%
Common case coordinator skills
  • Patients, 18%
  • Social Work, 14%
  • Customer Service, 8%
  • Home Health, 5%
  • Community Resources, 5%
  • Patient Care, 4%

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