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The differences between technical operations managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a technical operations manager, becoming an information technology technical services manager takes usually requires 6-8 years. Additionally, a technical operations manager has an average salary of $115,501, which is higher than the $114,021 average annual salary of an information technology technical services manager.
The top three skills for a technical operations manager include technical operations, customer service and project management. The most important skills for an information technology technical services manager are project management, ITIL, and service management.
| Technical Operations Manager | Information Technology Technical Services Manager | |
| Yearly salary | $115,501 | $114,021 |
| Hourly rate | $55.53 | $54.82 |
| Growth rate | 6% | 16% |
| Number of jobs | 290,052 | 209,334 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 64% |
| Average age | 44 | 47 |
| Years of experience | 6 | 8 |
A technical operations manager is an upper management position in the technical department of an organization; they are considered leaders. They are responsible primarily for planning, coordinating, and executing company technical processes from the beginning to the end. It is part of their responsibility to sustain the technical goals of the company and handle any future potential needs. Typically, they create and sustain the best practice standards for technical operations and set the direction to technical staff in times of uncertainty.
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
Technical operations managers and information technology technical services managers have different pay scales, as shown below.
| Technical Operations Manager | Information Technology Technical Services Manager | |
| Average salary | $115,501 | $114,021 |
| Salary range | Between $87,000 And $152,000 | Between $86,000 And $150,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | PayPal | Mayo Clinic |
| Best paying industry | Retail | Finance |
There are a few differences between a technical operations manager and an information technology technical services manager in terms of educational background:
| Technical Operations Manager | Information Technology Technical Services Manager | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Carnegie Mellon University |
Here are the differences between technical operations managers' and information technology technical services managers' demographics:
| Technical Operations Manager | Information Technology Technical Services Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 86.5% Female, 13.5% | Male, 81.6% Female, 18.4% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 11% |