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The differences between technical operations managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical operations manager and an operations support manager. Additionally, a technical operations manager has an average salary of $115,501, which is higher than the $79,730 average annual salary of an operations support manager.
The top three skills for a technical operations manager include technical operations, customer service and project management. The most important skills for an operations support manager are customer service, project management, and human resources.
| Technical Operations Manager | Operations Support Manager | |
| Yearly salary | $115,501 | $79,730 |
| Hourly rate | $55.53 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 290,052 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A technical operations manager is an upper management position in the technical department of an organization; they are considered leaders. They are responsible primarily for planning, coordinating, and executing company technical processes from the beginning to the end. It is part of their responsibility to sustain the technical goals of the company and handle any future potential needs. Typically, they create and sustain the best practice standards for technical operations and set the direction to technical staff in times of uncertainty.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Technical operations managers and operations support managers have different pay scales, as shown below.
| Technical Operations Manager | Operations Support Manager | |
| Average salary | $115,501 | $79,730 |
| Salary range | Between $87,000 And $152,000 | Between $47,000 And $133,000 |
| Highest paying City | San Francisco, CA | San Bruno, CA |
| Highest paying state | Washington | California |
| Best paying company | PayPal | Meta |
| Best paying industry | Retail | Technology |
There are a few differences between a technical operations manager and an operations support manager in terms of educational background:
| Technical Operations Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between technical operations managers' and operations support managers' demographics:
| Technical Operations Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 86.5% Female, 13.5% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |