Service Desk Engineer
Technical support representative job in Lancaster, PA
Iris Technology Group is seeking a client-facing Service Desk Engineer to join our high-performance managed services team. This role blends technical support, VoIP management (3CX), and account-facing service delivery to ensure client systems are stable, issues are resolved promptly, and users are supported with excellence.
This role is based out of our Lancaster, PA office and may include occasional travel to nearby client sites.
🛠️ Core Responsibilities
Ticket Management & Technical SupportAct as primary technical liaison for assigned client accounts
Own and resolve incoming support tickets across desktops, networks, and cloud systems
Maintain timely and professional client communications
Escalate high-complexity issues to appropriate internal teams
Document all activity in PSA system (e.g., Halo)
3CX Phone System SupportProvide day-to-day administration and troubleshooting for client 3CX environments
Assist with setup of users, extensions, queues, IVRs, and auto attendants
Provision new phones and softphones (Yealink, Fanvil, etc.)
Handle call quality issues and coordinate with VoIP carriers as needed
Educate end users on 3CX features and best practices
Work with internal engineering to plan 3CX deployments and upgrades
Client Success & Relationship SupportDevelop a trusted relationship with clients by understanding their environments and support needs
Proactively identify recurring issues or opportunities for improvement
Support onboarding of new clients and system deployments into our tool stack (RMM, documentation, backups, etc.)
Monitor client satisfaction and advocate for additional services or upgrades when appropriate
Documentation & StandardsMaintain up-to-date and accurate documentation in IT Glue (or equivalent)
Contribute to the improvement of internal knowledge base and ticket resolution playbooks
Help maintain standardization across client systems
🎯 Required Skills & Experience
2-4 years experience in an MSP, IT support, or client-facing technical role
Strong understanding of Microsoft 365, Windows 10/11, and desktop support
Proficient with ticketing systems (e.g., Halo, ConnectWise, Autotask)
Practical experience supporting and managing 3CX phone systems
Basic networking knowledge (DHCP, VLANs, firewall rules, port forwarding)
Excellent written and verbal communication skills
Strong problem-solving mindset and calm under pressure
Highly organized and capable of juggling multiple client environments
On-Call Rotation is Required
⭐ Preferred Qualifications
3CX Basic or Advanced Certification
Familiarity with VoIP QoS and call quality troubleshooting
Experience with Halo PSA, Datto RMM, or similar MSP tools
Knowledge of backup, AV/EDR, patch management tools used in MSPs
Ability to script or automate simple tasks (PowerShell, etc.)
🎁 What We OfferCompetitive compensation with performance-based bonuses
Career path in client engineering, project delivery, or vCIO
Paid technical training and certifications
Flexible hybrid work schedule based in Lancaster
A close-knit team environment that values innovation and client satisfaction
📌 About Iris Technology GroupIris Technology Group, LLC is a family-owned Managed Services Provider supporting small and mid-sized businesses across Pennsylvania and Ohio. We specialize in managed IT, cybersecurity, cloud, and VoIP solutions - all built on integrity, expertise, and delivering true peace of mind.
Desktop Support Specialist
Technical support representative job in Jonestown, PA
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 3+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Kitchen Support
Technical support representative job in Parkesburg, PA
Dishwasher
Company: Ideal Talent Marketplace
Ideal Talent Marketplace is looking for organized and self-motivated team members who are comfortable working in fast-paced environments.
Dishwashers are the backbone of the kitchen operation and help maintain a clean and efficient back-of-house. Successful Talent are team players and work hard with limited supervision.
Cleaning and sanitizing dishes, utensils, and kitchen equipment in a fast-paced environment. This position is ideal for clients needing dedicated support with dishwashing operations in kitchens, cafeterias, or dining spaces. The role focuses on maintaining the cleanliness of dishware, contributing to efficient kitchen operations, and ensuring proper sanitation standards.
Responsibilities
Dishwashing & Cleaning: Wash and sanitize dishes, glasses, utensils, pots, pans, and other kitchen equipment using commercial dishwashing machines or by hand.
Equipment Care: Ensure dishwashing equipment (e.g., dishwashers, sinks, and dryers) is functioning properly and alert management to any malfunctions.
Storage & Organization: Organize cleaned dishes and utensils in designated areas, ensuring they are ready for use and easily accessible to kitchen staff.
Cleanliness of Dishwashing Area: Maintain the cleanliness of the dishwashing station, including washing floors, wiping down surfaces, and removing any food debris or stains.
Inventory & Restocking: Assist in organizing and replenishing cleaning supplies, detergents, and other necessary items for the dishwashing area.
Waste Disposal: Dispose of food scraps, trash, and recycling from dishwashing areas in accordance with health and safety standards.
Health & Safety Compliance: Follow all health and safety regulations, including the proper use of sanitizing agents and safe handling of dishwashing equipment.
Support to Kitchen Staff: Assist kitchen staff with any additional tasks related to cleaning or organizing, such as prepping containers or assisting with non-dishwashing duties when needed.
Emergency Spill Response: Quickly address any spills, breakages, or other incidents in the dishwashing area to maintain a safe working environment.
Requirements
Previous work experience as a dishwasher, porter, or busser
Hands-on experience with commercial dish washing machines and 3 tub systems
Ability to follow instructions and help with various tasks
Strong attention to detail and time management skills
Must understand and execute safety and sanitation protocols
Physical ability to regularly lift heavy equipment and stand for long periods of time
Technical Service Sales Representative
Technical support representative job in Lancaster, PA
As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager.
Responsibilities
Communicate market changs.
Stay current on products, processes, and system upgrades (Continuous Learning).
Be a gatekeeper for installations, upgrades and national account mandates.
Account Management.
Communicate with the sales team about the product needs or product information.
Industry Knowledge
Qualifications
College Degree or 3+ years of equivalent work experience in a related field,.
Customer Service Experience
Accountability with experience and accurate follow up.
Work with all levels of team.
Manage technical customer service support.
Experience interpreting and responding to customer requests
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Auto-ApplyIT Support Specialist (MSP)
Technical support representative job in Lancaster, PA
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
Auto-ApplyIT Support Specialist (MSP)
Technical support representative job in Lancaster, PA
Job Description
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
Technical Support Specialist
Technical support representative job in Lancaster, PA
Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians.
Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology.
Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week.
About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences.
As a technical support specialist, you love being the front-line contact and #1 support for our clients.
You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine.
While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities
Support clients throughout their lifecycle with Schedule Engine.
Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles.
Work with production computer servers and workstations.
Document and maintain client records, particularly with regards to support requests.
Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals.
Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer.
Document development tasks/bugs and share requirements and for the development/product team.
Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.
About You
Strong verbal and written communication skills.
Exceptional presentation and facilitation skills.
High level of attention to detail and process minded.
Ability to be assertive, proactive and self-motivated.
Creative problem-solving skills.
Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role.
Expertise with databases, networks, and operating systems.
Fundamental business knowledge that helps you better understand our clients' needs and our business priorities.
Specific Requirements
Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML
Proven customer support, client service, or direct client-facing experience and skill.
Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires.
Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed.
Familiarity with CRM systems and practices.
Customer-oriented, with an ability to adapt and respond to different personalities.
Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively.
Completed 2+ years of college or university (BA preferred).
*Bonus points if you have experience in the home services space.
Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees.
Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Field Services Technician
Technical support representative job in East York, PA
DP World Contract Logistics delivers tailored, scalable, and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years.
Our site at York provides advanced 3PL solutions to a premium Automotive brand and manages complex engineering services. We're a fast-paced, quality-driven automotive warehouse supporting some of the biggest names in the industry.
Our Field Services Technician would support our technology infrastructure that powers logistics operations, ensuring hardware, software, and network systems run smoothly to minimize downtime and maximize efficiency.This is morning shift role and work hours would be Monday-Thursday 6:30am to 5pm .
About the Role
* Responsible for maintaining standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
* Provide diagnostic support to the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
* Provide first level support to the incident management activities in the plant and problem and change management activities for the site, including weekend, holiday and after hours support when required.
* Assume other plant related IT support responsibilities as per plant requirements, availability, and IT skills such as development of ad hoc reports via standard reporting writing tools i.e. Qlik Sense and PowerBI.
* Report site IT downtime and changes to the site production schedules using the appropriate communication procedures.
* Develop and maintain functional knowledge of all critical operational application software & processes utilized at the site in order to provide support and training to the site users.
* Develop and maintain technical knowledge of all critical operational software applications, IT processes, and procedures utilized at the site in order to provide IT support.
* Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group.
* Organize IT equipment repairs, maintain site inventory of usable spare IT equipment, and maintain a maintenance log of equipment repairs, as directed by the site analyst.
* Follow the site related IT purchasing & asset tracking procedures receiving IT assets, updating the IT asset inventory & partake in decommissioning end-of-life assets.
* Other duties as assigned
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: York PA
Nearest Secondary Market: Lancaster
Job Segment: Logistics, Auto Technician, Supply Chain, Network Engineer, Operations, Automotive, Engineering
IT Helpdesk Technician
Technical support representative job in Brownstown, PA
Our Mission:
To glorify Christ through positively impacting the lives of those we serve each day, while being faithful stewards to all things entrusted to us.
Our Core Values:
Integrity | Passion to Serve | Team Building | Excellence & Value
Personal & Professional Development | Work-Life Balance | Stewardship
Our Company:
The roots of Martin Companies trace back to 1973 when Dennis & Geraldine Martin started in business trading as Martin Appliance Service. In addition to servicing household appliances, Dennis provided commercial refrigeration and water softener repairs on occasion. Over the years, the Lord blessed his customer service efforts, and the volume of work continued to increase and is still increasing today, giving us the privilege of serving thousands of customers throughout Pennsylvania, New York, Maryland, and nearby regions.
The company is family-owned and operated by the Martin family, with a passion for serving others and customers in a God-honoring way. We strive to live out our faith by allowing the Holy Bible to guide our everyday decisions and influence how we serve our employees and customers. We provide training and resources to help employees continue growing both personally and professionally.
We positively impact our customers' lives through our five divisions:
Martin Appliance
|
Martin Water
|
Martin Heating & Cooling
Martin Furniture & Mattress
|
Pure Test Laboratory
Employee Benefits*:
Comprehensive Health Insurance Plans
Supplemental Insurance options, including vision & dental
401(k) Retirement Savings with Company Matching
Paid Holidays
Paid Vacation Days
Exclusive Discounts on Martin Companies products and services
*Part-time employees may not be eligible for all benefits
Job Summary - IT Helpdesk Technician
IT Help Desk Technicians at Martin Companies provide technical support for our employees and help ensure smooth operations across enterprise systems. This role focuses on resolving user issues, delivering high-quality service, and providing training and troubleshooting to maintain optimal performance.
The IT Helpdesk Technician provides technical support to end users by troubleshooting hardware, software, and network issues. Responsibilities include responding to service requests, resolving problems by phone, email, or in person, and documenting solutions in a ticketing system. This role requires strong knowledge of operating systems, common business applications, and basic networking, along with excellent communication and customer service skills. Technicians may escalate more complex issues to higher-level support and assist with device setup and maintenance.
Duties & Responsibilities:
Provide technical support for computer hardware, software, and connectivity issues.
Troubleshoot and resolve problems related to the Microsoft enterprise stack (Windows OS, Active Directory, Office 365, Teams, SharePoint, etc.)
Manage and update tickets in the company's IT ticketing system, ensuring timely resolution and accurate documentation
Collaborate with network engineers, system administrators, DevOps, SecOps, and other IT team members to identify recurring issues and implement solutions
Assist with device setup, configuration, and deployment for Windows desktops, laptops, and iOS mobile devices
Deploy and manage mobile devices utilizing MDM
Support user account management, permissions, and security compliance
Maintain clear and consistent communication with end users, providing updates and guidance
Prioritize and manage multiple tasks in a fast-paced environment
Required Skills & Abilities:
Strong knowledge of Microsoft enterprise technologies (Windows 10/11, Active Directory, Office 365)
Familiarity with ticketing systems (e.g., Jira/Confluence, Zendesk, or similar)
Excellent communication skills and the ability to explain technical concepts to non-technical users
Ability to multitask and manage priorities effectively
Basic networking knowledge (TCP/IP, DNS, DHCP)
Experience with device imaging and deployment tools is a plus
Preferred Qualifications:
2+ years of experience in IT support or help desk roles
Industry certifications such as CompTIA A+, Network+, or Microsoft certifications
Experience supporting remote users and VPN connectivity
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 40 pounds at times
The successful IT Helpdesk Technician will be an excellent communicator and active listener with strong technical and decision-making abilities. This individual will work well within a team and handle challenging situations with a focus on serving end users with excellence and care.
Computer Field Technician
Technical support representative job in Reading, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Information Technology Support Specialist, College of Earth and Mineral Sciences
Technical support representative job in Parkesburg, PA
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment.
KEY RESPONSIBILITIES
* Provide technical support for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software.
* Configure computers manually and using automated deployment tools.
* Support common applications including Microsoft Office, Adobe Creative Suite, and others.
* Assist with Android and Apple iOS devices.
* Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop.
REQUIRED QUALIFICATIONS
* Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred.
* Ability to troubleshoot mac OS systems.
* Working knowledge of TCP/IP and common network protocols.
* Excellent written and oral communication, customer service, and problem-solving skills.
* Ability to work independently and collaboratively in a diverse environment.
* Strong organizational skills and ability to multi-task.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
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Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Parkesburg, PA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Support Specialist
Technical support representative job in Reading, PA
Requirements
B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field.
Demonstrate knowledge of cybersecurity best practices.
Experience administering Office 365.
Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system.
Demonstrate knowledge of Information Technology best practices.
Any combination of equivalent skills and experience listed above.
Valid PA Driver's License.
PA Motor Vehicle Record Check.
Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver.
Pre-employment drug screen.
PA Criminal History Clearance.
IT Support Intern
Technical support representative job in Lititz, PA
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Internship Overview
The TAIT Internship program is a fully immersive, experiential program. Interns are placed in a department based on their major and interests, but it is up to them to set goals and define their experience at TAIT. We take pride in pushing the boundaries of what's possible, and we're committed to nurturing emerging talent. We're excited to offer a unique and rewarding internship experience that goes beyond the typical coffee runs and photocopying tasks. We're looking for motivated and passionate individuals to join us on this journey of growth, learning, and achievement!
Are you ready to roll up your sleeves, challenge yourself, and make a real impact? If so, you're the kind of intern we're looking for. At TAIT, we understand that internships are a two-way street. While you'll be gaining valuable experience, you'll also be contributing to our team and projects in meaningful ways. We encourage you to set your goals, develop your skills, and help shape your own experience.
Position Details
Position: IT Support Intern
Job Specifications: The IT Support Intern will work with TAIT's international IT team to provide technical support to internal TAIT staff in Lititz and around the world. This role is hands-on and focused on delivering efficient customer service to the organization while assisting with other IT projects.
+ Location: West Lincoln Facility in Lititz, PA
+ Duration: June 2026 - August 2026
+ Compensation: $18/hr.
+ Schedule: Interns are scheduled to work 40 hours per week on 1st shift dependent on projects and business needs
+ Eligibility: This role is open to U.S. Residents only
+ Intern Responsibilities:
+ **Incidents & Service Requests**
+ Work on assigned incidents and service requests to resolve issues related to hardware, software, access & permissions, etc.
+ Identify areas of improvement based on completed tickets (e.g. process improvement or new documentation)
+ **Documentation**
+ Review and audit existing documentation for accuracy, readability, formatting, usage of screenshots, etc.
+ Provide complete list of reviewed Guru cards with notes on completed (or suggested) changes by Week 8.
+ **Inventory / Asset Management**
+ Work with team to continue organization and audit of ITSM (Freshservice) inventory controls as well as layout and labelling of local storage areas
+ Deliver completed inventory audit of existing deployed hardware in Lititz buildings, ensuring all hardware is appropriately labelled and added to ITSM asset management by Week 10.
+ **Onboarding, Offboarding, and Role-Based Resources**
+ Assist team with handling bi-weekly onboarding and as-needed offboarding requests, ensuring all equipment is returned and software licenses reclaimed
+ Verify ongoing "role-based resource requirements" for different roles/teams to confirm which hardware or software is needed for each job function
+ **IT Project Support**
+ Complete assigned tasks on IT projects (including in support of other IT teams such as Infrastructure, Cybersecurity, Networking, Apps & Reporting).
+ Deliver a summary report of completed work by Week 12 including updates in Asana as necessary.
Qualifications
To qualify for this internship, you must meet the following:
Currently pursuing a degree or equivalent in a related field:
+ IT
+ Computer Engineering
+ Basic understanding of IT concepts and systems (Windows/MacOS, Office365 / Exchange email, basic hardware/software/network troubleshooting)
+ Experience with ITSM / ticketing software (Freshservice a plus)
+ Familiarity with common TAIT applications (Slack, Box, Zoom, Okta, Asana, Salesforce) is a plus.
+ Strong documentation and organizational skills.
+ Ability to work independently and communicate effectively in a global team environment.
Potential Career Paths
This position also provides a path for continued growth as a: IT Service Desk, App Developer
Why Choose TAIT?
+ Housing: We offer a housing stipend our onsite interns in PA, NY, FL, CO, NV, and CA. This benefit applies to interns who live more than 50 miles from the worksite and would need to relocate to the area to complete their internship.
+ Gigs: You may be eligible for full time or part time conversion upon successful completion of your internship program*
+ Real-World Impact: Your work here won't just be busy work. You'll be an integral part of our team, contributing to projects that truly matter. Previous interns worked on actual projects that have been seen by millions of people!
+ Professional Growth: We're committed to helping you grow and learn. You'll gain hands-on experience in your chosen field and develop skills that will serve you well in your future career.
+ Mentorship: You won't be navigating this journey alone. Our team of experts will provide guidance, mentorship, and support to help you excel.
+ Innovation: We live on the cutting edge of innovation, and you'll be part of our team's creative solutions and groundbreaking ideas.
+ Networking: Build your professional network by connecting with industry leaders, fellow interns, and our experienced team.
Are you ready to embark on a journey of growth, learning, and achievement? Join us and be a part of something special at TAIT. Your internship is not just a step in your career; it's a leap forward. Apply today!
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
Technical Sales Support - Bulk Job Details | C0001225248P
Technical support representative job in York, PA
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date:
Introduction
We are seeking a Technical Sales Support to join our team. In this role, you'll be responsible for the execution of the business line product strategy for sales growth and profitability. You'll work with Account Managers and Product Specialists to develop solutions for customers and grow business.
As a Technical Sales Support at Metso, you'll be at the heart of our dynamic operations, playing a pivotal role in supporting value-based pricing strategies and ensuring exceptional customer satisfaction through technical excellence. Join our global team and collaborate with experts worldwide to deliver outstanding customer support and drive our mission forward.
This position is based in our York, PA office. But involves up to 50% of travel.
What you'll do:
* Execute product strategy for sales growth and profitability for Market Area.
* Offer product support and technical assistance/analysis to existing and potential customers.
* Develop and present value solutions for customers as well as value propositions and win plans for sales cases.
* Promote new product designs/innovations to end users as well as internal teams.
* Provide sales teams with new potential customer identification.
* Build positive customer relations to generate repeated business and future leads.
* Responsible for sales target numbers in respective region.
* Offer insight on competition and advise team on pricing levels, etc.
* Perform product inspections and provide reports and analysis.
* Negotiate pricing levels and/or deliveries for product line.
* Responsible for product installation expertise.
* Other duties as assigned.
Who you are:
* Bachelor's degree in Business or Engineering.
* Minimum 5 years' experience in mineral processing equipment, preferably the related products.
* Strong negotiation skills required.
* Experience in CRM (Sales Force) an asset.
* Experience in AutoCAD or related software an asset.
* SAP Software experience an asset.
* Strong communication skills, drive, and performance orientation.
* Ability to work in a team atmosphere.
* Ability to work in a multi-cultural and multi-language atmosphere.
* Client skills including building and managing relationships, negotiation skills, and understanding of customer needs and market requirements.
* Strong computer skills are essential - MS Office is required. Knowledge in SAP is an advantage.
* Ability to prepare and make presentations.
* Organized, autonomous, and able to work with minimum supervision.
What's in it for you:
* An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
* Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards.
* Compensation and rewards - Global incentive program tied to business and performance targets.
* Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
* A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
* Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
* Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
Get in touch:
Want to rise above the possible with us? Click 'Apply now' to leave your application.
For additional information, please contact: Charline Avila, Talent Acquisition Specialist at ************************
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.
metso.com
Easy ApplyIT Cybersecurity Analyst Intern - Summer 2026
Technical support representative job in Lititz, PA
Job Description
What to Expect:
Individual and Cross Functional Projects Throughout 2026 Internship
Professional Career Development & Community Outreach Opportunities
Final Project Overview Presentation with Executive Leadership Team
Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery.
As part of the IT Infrastructure Team, you will….
Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are:
Updated to be compliant with the current version of CIS controls and Michelin guidelines
Aligned with business needs
Properly imbedded in and adhered to by the business
Automated or managed by workflow where possible
Participate in a cross-functional intern project with other interns across the company
Core Competencies Required
Demonstrated ability to collaborate
Proven skills in writing policies
Working knowledge of Cyber Security best practices
Ability to understand the IT ecosystem and its interactions
Ability to learn new topics and apply what is learned to the subject at hand
Education and/or Relative Experience:
Working towards a Computer Science, MIS or related major
An interest in cybersecurity
IT Cybersecurity Analyst Intern - Summer 2026
Technical support representative job in Lititz, PA
What to Expect:
Individual and Cross Functional Projects Throughout 2026 Internship
Professional Career Development & Community Outreach Opportunities
Final Project Overview Presentation with Executive Leadership Team
Fenner Precision Polymersâ¯has an exciting internship opportunity with theâ¯Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery.
As part of the IT Infrastructure Team, you will….
Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are:
Updated to be compliant with the current version of CIS controls and Michelin guidelines
Aligned with business needs
Properly imbedded in and adhered to by the business
Automated or managed by workflow where possible
Participate in a cross-functional intern project with other interns across the company
Core Competencies Required
Demonstrated ability to collaborate
Proven skills in writing policies
Working knowledge of Cyber Security best practices
Ability to understand the IT ecosystem and its interactions
Ability to learn new topics and apply what is learned to the subject at hand
Education and/or Relative Experience:
Working towards a Computer Science, MIS or related major
An interest in cybersecurity
Bi-lingual Support Services Specialist (Human Services)
Technical support representative job in Lititz, PA
Have you been searching for a job that has meaning? Want to make a real difference in the lives of others?
If you answered yes to any of these questions, then keep reading!
Want to work for a company that….
Was recently named a PA Best Place to Work.
Welcomes both entry level and experienced individuals.
Creates systems like
UCP Listens
to encourage and collect anonymous feedback from all staff.
Commits to an open-door policy so that problems are heard and addressed in a timely fashion.
Recognizes you for your hard work and success and allows for peer-to-peer recognition.
Creates opportunities for you to grow your income and knowledge through programs like
UCP's Career Pathfinder
.
Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound?
Provides you with a comprehensive paid orientation to equip you for success.
Provides a variety of schedule options to fit your lifestyle.
Recognizes, embraces, and values everyone's unique diversity.
Who are we?
At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team!
When it comes to where you work, we know you've got choices…here's what we provide:
Position Status: Full-time
Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM
Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more!
Same day pay available with Tapcheck!
As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven!
Responsibilities
Here's what to expect as a Bi-lingual Support Services Specialist:
Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals.
Collaborate with public and community agencies to strengthen service partnerships.
Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete.
Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs.
Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation.
Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals.
Review and audit daily logs for accuracy, proper documentation, and service utilization. Address concerns as needed.
Document all communications related to Agency with Choice services.
Qualifications
Minimum requirements as a Bi-lingual Support Services Specialist:
18 years of age
Bilingual in Spanish and English (required)
High school diploma or General Education Development (GED)
6 months to 2 years of related job experience
Valid driver's license with at least 6 months of driving experience
Access to a vehicle with valid insurance, registration, and inspection
Knowledge of individuals with intellectual and developmental disabilities and/or autism
Ability to communicate, read, write, and understand the English language
Preferred, but not required:
Associate's degree or related certification
2 to 5 years of related experience
Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400)
If you are still reading, we should talk! Apply today, we would love to hear your story and share ours.
UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to
*********************
.
#ucpsj2500
Auto-ApplyProduct Technical Support Engineer (onsite)
Technical support representative job in New Freedom, PA
Build your best future with the Johnson Controls team!
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sick time- 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do
Johnson Controls is hiring! Our Product Technical Support Engineer provides technical support to the Field Sales & Service organization, as well as our Data Center Accounts, in a consistent manner across all product offerings based out of our New Freedom, PA, location. This role can be remote for the right person!
How you will do it
Provide day-to-day technical support for key Data Center Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email.
Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations.
Processes warranty claims in a timely and consistent manner to facilitate data mining by, product, failed component, defect, and responsibility.
Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced. Product Technical Support Specialist provides technical support and interacts with quality management and engineering to improve overall life cycle cost. The specialist should be able to create test plans to prove out new and or existing product equipment offerings.
Maintains effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusts effectively to change by exploring the benefits, tries new approaches, and collaborates with others to make the change successful.
Creates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities.
Places a high priority on the internal or external customer's perspective when making decisions and acting; implementing service practices that meet the customers' and own organization's needs.
Ensures others contribute to organization strategies and driving operational discipline, role clarity and performance transparency by focusing them on the most critical priorities, measures progress, and ensures accountability against those metrics to allow us to act like One Team; sets, documents, and communicates clear work standards to improve performance - “the fundamentals”; making our results widely available and easily accessible.
Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
What we look for
Required
Up to 15% must be able to travel both domestic and internationally.
Bachelor's degree in Engineering or a related Technical/Scientific field required and 4+ years' experience or if no degree, 6+ years of technical experience with a knowledge of HVAC&R products.
Analyze and solve complex product system problems.
Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail.
Proficient in troubleshooting the refrigeration cycle as applied to air-conditioning duty on Applied Equipment.
HIRING SALARY RANGE: $80,000 - $110,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Auto-ApplyInternship- IT
Technical support representative job in Spring Grove, PA
Pixelle Specialty Solutions™ is the largest specialty paper company in North America, with fully integrated pulp and paper operations in Spring Grove, Pennsylvania, and a coating operation in Fremont, Ohio. Supported by an experienced product development team, Pixelle excels in designing customized solutions that help customers bring new products to market. With a long history of leadership in the paper industry, Pixelle delivers the most comprehensive portfolio of specialty papers to help you meet today's challenging demands.
Job Description
The IT Intern will contribute to meaningful, project-based work that supports Pixelle's strategic and operational goals. This role offers hands-on experience in a professional setting and the opportunity to learn from experienced leaders in the organization. Interns will be involved in day-to-day operations, participate in team meetings, and lead or assist with defined projects that align with their academic focus or career interests.
Support assigned project(s) by gathering data, conducting research, and preparing presentations or reports.
Collaborate with team members to identify process improvements, develop recommendations, and implement solutions.
Participate in cross-functional meetings and contribute to discussions with insights or findings.
Prepare and deliver a final presentation summarizing project outcomes and learnings.
Assist with general departmental tasks as needed, such as documentation, tracking metrics, or updating systems.
Adhere to company safety, ethics, and confidentiality standards.
Qualifications
Current student pursuing a Bachelor's or Associate degree in a relevant field of study
Strong analytical, communication, and organizational skills.
Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with data tools or project software a plus.
Ability to work independently and in a team environment.
Demonstrated initiative, curiosity, and problem-solving ability.
Additional Information
By the end of the internship, the student will:
Gain practical experience in IT
Understand how functional teams collaborate to support broader business objectives.
Strengthen project management, communication, and analytical skills.
Build professional relationships and receive coaching from experienced mentors.