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Telecommunications clerk vs support clerk

The differences between telecommunications clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telecommunications clerk and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $34,199 average annual salary of a telecommunications clerk.

The top three skills for a telecommunications clerk include data entry, telephone calls and direct calls. The most important skills for a support clerk are customer service, data entry, and patients.

Telecommunications clerk vs support clerk overview

Telecommunications ClerkSupport Clerk
Yearly salary$34,199$35,159
Hourly rate$16.44$16.90
Growth rate-5%-5%
Number of jobs67,202163,168
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 38%
Average age4747
Years of experience22

Telecommunications clerk vs support clerk salary

Telecommunications clerks and support clerks have different pay scales, as shown below.

Telecommunications ClerkSupport Clerk
Average salary$34,199$35,159
Salary rangeBetween $26,000 And $44,000Between $22,000 And $54,000
Highest paying City-San Diego, CA
Highest paying state-Hawaii
Best paying company-Los Alamos National Laboratory
Best paying industry-Government

Differences between telecommunications clerk and support clerk education

There are a few differences between a telecommunications clerk and a support clerk in terms of educational background:

Telecommunications ClerkSupport Clerk
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Telecommunications clerk vs support clerk demographics

Here are the differences between telecommunications clerks' and support clerks' demographics:

Telecommunications ClerkSupport Clerk
Average age4747
Gender ratioMale, 26.7% Female, 73.3%Male, 26.1% Female, 73.9%
Race ratioBlack or African American, 14.4% Unknown, 4.9% Hispanic or Latino, 14.7% Asian, 6.8% White, 58.1% American Indian and Alaska Native, 1.0%Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between telecommunications clerk and support clerk duties and responsibilities

Telecommunications clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
  • Answer the telephone switchboard in a timely fashion and connect all calls accurately to the appropriate party.
  • Answer phones with the ability to provide accurate information and education on the communicability and disease process of tuberculosis.

Support clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
  • Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
  • Organize and locate inventory and update companies QuickBooks.
  • Prepare subpoenas for document production, deposition and trial appearance/testimony.
  • Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.
  • Show more

Telecommunications clerk vs support clerk skills

Common telecommunications clerk skills
  • Data Entry, 34%
  • Telephone Calls, 14%
  • Direct Calls, 12%
  • Computer Database, 12%
  • Scheduling Appointments, 10%
  • Word Processing, 9%
Common support clerk skills
  • Customer Service, 19%
  • Data Entry, 15%
  • Patients, 10%
  • Clerical Support, 6%
  • Medical Terminology, 6%
  • Office Equipment, 5%

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