Telemarketing sales representative vs customer sales representative

The differences between telemarketing sales representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales representative has an average salary of $38,744, which is higher than the $30,668 average annual salary of a telemarketing sales representative.

The top three skills for a telemarketing sales representative include telephone calls, telemarketing and computer system. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.

Telemarketing sales representative vs customer sales representative overview

	Telemarketing Sales Representative	Customer Sales Representative
Yearly salary	$30,668	$38,744
Hourly rate	$14.74	$18.63
Growth rate	-4%	-4%
Number of jobs	193,861	303,801
Job satisfaction	-	-
Most common degree	High School Diploma, 37%	Bachelor's Degree, 37%
Average age	37	40
Years of experience	-	12

Telemarketing sales representative vs customer sales representative salary

Telemarketing sales representatives and customer sales representatives have different pay scales, as shown below.

	Telemarketing Sales Representative	Customer Sales Representative
Average salary	$30,668	$38,744
Salary range	Between $23,000 And $40,000	Between $27,000 And $54,000
Highest paying City	-	Santa Rosa, CA
Highest paying state	-	Hawaii
Best paying company	-	Merck
Best paying industry	-	Finance

Differences between telemarketing sales representative and customer sales representative education

There are a few differences between a telemarketing sales representative and a customer sales representative in terms of educational background:

	Telemarketing Sales Representative	Customer Sales Representative
Most common degree	High School Diploma, 37%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Telemarketing sales representative vs customer sales representative demographics

Here are the differences between telemarketing sales representatives' and customer sales representatives' demographics:

	Telemarketing Sales Representative	Customer Sales Representative
Average age	37	40
Gender ratio	Male, 42.0% Female, 58.0%	Male, 44.9% Female, 55.1%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	7%

Differences between telemarketing sales representative and customer sales representative duties and responsibilities

Telemarketing sales representative example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Solicit sales using exceptional interpersonal skills while performing under fast-pace, high-pressure conditions on Telesales floor.
Record gather information in database while moving customer through sales process and maintain confidentiality of customer information.
Perform telemarketing duties for online advertisement/marketing
Perform telemarketing duties for online advertisement/marketing

Customer sales representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
Practice good housekeeping methods and overall cleanliness.
Maintain cleanliness and organization of inventory within the assigned department.
Require to troubleshoot products and instruct customers on their proper use/warranty/options.
Work closely with sales director on scheduling, motivation of representations and setting up promotional events.

Telemarketing sales representative vs customer sales representative skills

Common telemarketing sales representative skills

Telephone Calls, 20%
Telemarketing, 17%
Computer System, 8%
Product Knowledge, 7%
Cold Calls, 6%
Outbound Sales, 5%

Common customer sales representative skills

Customer Service, 19%
Product Knowledge, 13%
Customer Sales, 9%
Cleanliness, 8%
Excellent Interpersonal, 6%
Social Media Marketing, 5%

Telemarketing Sales Representative vs. similar jobs

Telemarketing Sales Representative related careers

Telemarketing Sales Representative related jobs

What similar roles do

Zippia Careers
Sales Industry
Telemarketing Sales Representative
Telemarketing Sales Representative vs Customer Sales Representative

Updated January 8, 2025

Browse sales jobs