Telephone sales representative vs insurance sales representative

The differences between telephone sales representatives and insurance sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance sales representative has an average salary of $61,386, which is higher than the $28,512 average annual salary of a telephone sales representative.

The top three skills for a telephone sales representative include outbound calls, telephone sales and life insurance. The most important skills for an insurance sales representative are customer service, excellent time management, and work ethic.

Telephone sales representative vs insurance sales representative overview

	Telephone Sales Representative	Insurance Sales Representative
Yearly salary	$28,512	$61,386
Hourly rate	$13.71	$29.51
Growth rate	-4%	6%
Number of jobs	214,765	201,879
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 59%
Average age	37	46
Years of experience	-	-

What does a telephone sales representative do?

The primary job of telephone sales representatives is to sell products and services to prospective customers through telephone. They typically answer phone calls and answer inquiries from customers. Their duties and responsibilities include updating database and backup data regularly, completing forms and recording logs, and following organizational standards in order to maintain quality and exceptional customer service. Qualifications required for this role may include previous work experience in sales or a related field, customer service skills, and strong attention to detail.

What does an insurance sales representative do?

An insurance sales representative is primarily responsible for securing insurance sales by reaching out to clients through calls, correspondence, and even appointments. They are also responsible for gathering client information, discussing and recommending suitable terms, and even providing advice to meet their needs, all while building rapport to ensure customer satisfaction. There are also instances where they have to adjust existing terms, assist in filling out applications, and produce progress reports. Furthermore, it is essential to devise strategies to find new sales opportunities, as most insurance sales representatives must reach a particular sales target.

Telephone sales representative vs insurance sales representative salary

Telephone sales representatives and insurance sales representatives have different pay scales, as shown below.

	Telephone Sales Representative	Insurance Sales Representative
Average salary	$28,512	$61,386
Salary range	Between $17,000 And $47,000	Between $38,000 And $97,000
Highest paying City	Beverly, MA	Washington, DC
Highest paying state	Connecticut	New York
Best paying company	UnitedHealth Group	FFL Partners
Best paying industry	Media	Finance

Differences between telephone sales representative and insurance sales representative education

There are a few differences between a telephone sales representative and an insurance sales representative in terms of educational background:

	Telephone Sales Representative	Insurance Sales Representative
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Telephone sales representative vs insurance sales representative demographics

Here are the differences between telephone sales representatives' and insurance sales representatives' demographics:

	Telephone Sales Representative	Insurance Sales Representative
Average age	37	46
Gender ratio	Male, 41.5% Female, 58.5%	Male, 53.9% Female, 46.1%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%
LGBT Percentage	11%	7%

Differences between telephone sales representative and insurance sales representative duties and responsibilities

Telephone sales representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Maintain HIPAA regulations and standards.
Build, setup, troubleshoot and maintain computer hardware and software needs as necessary.
Place out bound sales calls to current DIRECTV customers and try to get them to upgrade their current channel package.
Follow governmental regulations and HIPAA guidelines.
Locate and troubleshoot items that customers have purchased

Insurance sales representative example responsibilities.

Used consultative upselling techniques to provide leads
Translate and assign diagnosis and medical procedures into CPT, ICD-9 and ICD-10 codes.
Lead rep for major payer.
Monitor the performance of each account rep.
Educate physicians and clinic staff on current ICD 9 and CPT coding regulations.
Comply with company policy, procedures, and pertinent laws and regulation such a HIPAA.

Telephone sales representative vs insurance sales representative skills

Common telephone sales representative skills

Outbound Calls, 18%
Telephone Sales, 11%
Life Insurance, 11%
Product Knowledge, 7%
Customer Service, 7%
Inbound Calls, 6%

Common insurance sales representative skills

Customer Service, 17%
Excellent Time Management, 16%
Work Ethic, 12%
Strong Customer Service, 11%
Strong Work Ethic, 11%
Lead Generation, 4%

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Telephone Sales Representative
Telephone Sales Representative vs Insurance Sales Representative

Updated January 8, 2025

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