Employee Career Development/Mentoring Manager
Training manager job in Springfield, MO
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option:
Salary: Anticipated Salary: $10,395 - $10,827 per month ($124,740 - $129,924 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Supervisory Exclusion from RC063 Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Posting Identification Number 49629
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Serves as the Employee Career Development/Mentoring Manager. Leads and oversees the day-to-day operations of the mentorship program, including the strategic management of mentor-mentee matching and progress tracking. Serves as full-line supervisor. Manages employee resource groups to share knowledge amongst employees.
Essential Functions
Serves as the Employee Career Development/Mentoring Manager.
Leads and oversees the day-to-day operations of the mentorship program, including the strategic management of mentor-mentee matching and progress tracking.
Serves as full-line supervisor.
Manages employee resource groups to share knowledge amongst employees.
Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in designing, implementing, and managing organization-wide employee development, career counseling, or mentorship program management in a public or business organization.
Preferred Qualifications
Three (3) years of professional experience developing and implementing employee career development initiatives for a public or private organization.
Three (3) years of professional experience managing a formal mentorship program, including mentor-mentee matching, engagement strategies, and program evaluation.
Three (3) years of professional experience managing employee resource groups to promote knowledge sharing and engagement.
Two (2) years of professional experience presenting to both internal and external stakeholders, including senior leadership, ensuring detailed and critical analysis of work performed.
Three (3) years of professional supervisory experience in a large public or private organization.
Two (2) years of professional experience supporting employees through job application processes.
Conditions of Employment
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762
Office of Human Resources
Employee Engagement
Employee Career Development/Mentoring
Agency Contact: ***************************
Posting Group: Leadership & Management; Employee Services; Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: ****************************************************
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
******************************
***************************
Easy ApplyEmployee Development Manager
Training manager job in Springfield, MO
CSI is seeking a proactive and strategic Employee Development Manager to lead the design, implementation, and oversight of comprehensive employee learning and development initiatives. This role will play a key part in building a culture of continuous growth by creating and managing training programs, leadership development tracks, and leveraging the Learning Management System (LMS) to enhance employee performance and potential across the organization.
Partnering closely with the Director of Corporate Services and CSI leadership, the Employee Development Manager will ensure all development efforts align with CSI s business goals and operational needs. The ideal candidate brings a deep understanding of CSI s products, processes, and values, and is passionate about cultivating a skilled and future-ready workforce to drive long-term company success.
About CSI:
CSI provides state-of-the-art stainless steel process equipment and service to the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, growth and community.
We believe our employees are our greatest resource which is why we are committed to investing in our team. We offer a wide range of benefits including health and wellness, paid time off, retirement planning and continuing education support. We also enjoy hosting company luncheons, casual Fridays, a wellness program and providing opportunities for volunteering in local community charitable events!
Salary: $90,000 - $110,000 annually
Primary Functions
Learning and Development
Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, Subject Matter Experts (SME), customer vendors.
Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
Creates and/or acquires training procedure manuals, guides, and course materials.
Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Assesses training materials prepared by instructors.
Evaluates program effectiveness through assessments, surveys, and feedback.
Maintains knowledge of the latest trends in training and development.
Prepares and implements training budget; maintains records and reports of expenses.
Performs other related duties as required.
Perform training gap analyses and needs assessments.
Oversee the Fitting-In and Onboarding process for new hires.
Role Development Tracts
Partner with department heads to develop clear career paths for employees
Oversee the performance management process and facilitate calibration among leadership
Foster a culture of continuous learning at all levels in the organization as a champion of CSI s values of continuous improvement, learning, and encouragement
Leadership Development Tract
Develop and manage CSI s leadership development tract
Assist leaders in their own leadership development and that of their employees
Design and manage the 6 pillars of leadership development
LMS
Maintain CSI s Learning Management System (LMS) to keep content current and relevant.
Maintain and track employee sign-ups and completion of courses within the LMS.
Work with Marketing to produce quality and relevant video course material to be utilized through the LMS
Work with LMS vendors to secure renewals, outside course purchases, or updates.
Collaboration and Consultation:
Partner with department heads to identify training needs and create customized development programs to address specific team or department challenges.
Provide consultative support to managers on performance improvement, learning initiatives, and employee development opportunities.
Tribal Knowledge Transfer:
Develop and implement strategies to capture and transfer tribal knowledge within the organization, particularly from experienced employees to newer or transitioning employees.
Collaborate with senior staff to document and share valuable insights, best practices, and institutional knowledge to ensure continuity and mitigate knowledge gaps.
Create mentorship and knowledge-sharing programs that facilitate informal learning and the exchange of expertise among employees across departments.
Encourage the use of collaborative platforms and tools to capture and store tribal knowledge for easy access and reference by current and future employees.
Ensure that knowledge transfer initiatives are aligned with overall employee development strategies and are integrated into formal training programs.
Position Requirements:
Education/Training
Bachelor's Degree in Business Administration, Human Resources or Training Development, preferred
Employee Development certification, preferred
Experience
5 years of training experience designing and developing courses, training events & workshops
Working knowledge of adult learning theories and current methodologies
Proficiency in MS Office Suite
Proficiency in learning Manufacturing Systems and an instructional design software
Proven track record in performing training needs assessments
More than 40 hours per week may occasionally be required in order to achieve the productivity necessary for this position. Overnight travel, Saturday, Sunday and holiday hours may occasionally be required but are not anticipated with this position.
This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 20 pounds.
CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.
Travelling Food Services Training Manager - Missouri
Training manager job in Springfield, MO
Information
Estimated Annual Pay: $35,360-$51,480 (Hourly pay at $17-$18; 40-50 hours per week); PLUS BENEFITS Benefits: 100% Company paid employee Medical, Dental, Life Insurance & short-term disability insurance; Paid time off available after 90 days of employment
Must be at least 21 years of age
Valid drivers license & auto insurance required
**This position does require a very thorough/strict background check**
Position Summary
Tiger Correctional Services is looking for a training manager to (1) train existing and new kitchen staff in kitchen operations, inventory control and health, safety & security procedures (2) oversee new kitchen start-up operations & training and (3) create & update training procedures and materials. This is a full time, exempt position located inside county jails. Paid training is provided.
Responsibilities
Training
Responsible for training existing & new Kitchen Managers in all areas of food service responsibilities including but not limited to (1) inventory control (2) food & menu planning (3) food preparation (4) food service (5) kitchen equipment use (6) safety (7) sanitation (8) security and (9) reporting (10) communications with inmates (11) training & coaching Kitchen Coordinators
Trains Food Service District Managers on inventory control, purchase log, meal count procedures, daily kitchen operations & certifies District Managers when completed
Creates & updates kitchen instruction manuals & training procedures for all kitchen facilities as needed
Maintains & updates as needed policies and procedures in the Food Service Operations Manual and makes sure updated policies are communicated to all facilities
Conducts policy & procedure training and implements updates as needed or required
Compiles information for the training manual for all Food Service Regional & District Managers
Certifies Food Service personnel following successful demonstration of job duties & standards. Maintains training files on Kitchen personnel
Leadership
Compiles documentation for food service proposals to verify ACA accreditation
Establishes a professional relationship with Company employees, jail administration and facility-provided labor that complies with Company values
Develops working knowledge of Company policies & procedures and communicates to Food Service personnel as needed
Attends and actively participates in meetings with Food Service personnel & Jail Administration as required
Reports to Food Service District Manager & Regional Manager of policy breaches or personnel problems related to kitchen operations & staff
Teaches Food Service personnel proper methods for communication, problem-solving and conflict resolution
Operations
Must be able to perform all job duties of Kitchen Managers & Coordinators
Performs other duties as assigned or required
Skills
Excellent cooking skills
Good organization skills with attention to detail and accuracy
Ability to work well with others with excellent oral & written communication skills
Dependable & able to meet time deadlines
Good problem solving & conflict resolution skills
Good computer skills including knowledge of excel spreadsheets & email
Must be able to drive vehicle
Able to convey details or directions with volume & clarity
Must be able to hear & receive normal conversations & information
Must have average visual abilities necessary to prepare food, read & follow menu directions, etc., and operate kitchen equipment
Must have ability to stand a period of at least 3 to 4 hours at a time
Must have ability to lift at least 15 to 30 pounds
Must be able to perform basic math: add, subtract multiply & divide
Ability to use passive vocabulary of 5000 to 6000 words; to read at a slow rate, able to write basic sentences & ability to communicate in standard sentences with good vocabulary
Preferred Requirements
High School graduate or GED equivalent.
ServSafe certification
Knowledge of cooking in an institutional kitchen
Two years of demonstrated experience in an institutional kitchen, including training kitchen staff.
One year working in a correctional facility.
Remote work is not allowed.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Background check and drug screen is required to ensure applicant meets all eligibility requirements for the assigned customer/location.
Auto-ApplyManager in Training
Training manager job in Springfield, MO
America's Car-Mart is seeking a dynamic and self-motivated Manager-in-Training to join our organization. If you have previous experience in supervisor roles, retail sales, and a passion for creating positive customer experiences, we want to hear from you. As a Manager-in-Training, you will have the opportunity to learn all aspects of running a dealership, interact with diverse customers, and contribute to our success. Our 90-day training program will prepare you for success in an Assistant Manager position in the company. It is also possible to progress into a General Manager role depending on prior experience and performance as an Assistant Manager.
Join a company recognized by Forbes as one of America's Best Mid-Size Employers! We have a great history of providing excellent career opportunities for dedicated, energetic people. We will train you for success!
Qualifications:
Self-starter mentality and ambitious in nature
Excellent communications skills
Prior supervisor experience
Ability to solve problems and implement innovative solutions in a variety of situations
Computer proficiency and strong mathematical skills
Ability to prioritize and effectively multi-task in a fast-paced environment
Available to work flexible hours and weekends including overtime as needed
Acceptable driving record and valid driver's license
Basic knowledge of, and interest in, automobiles is a plus.
Compensation: $40,000 to $55,000 (Base salary + Monthly Bonus Opportunities)
Upon becoming an Assistant Manager, after completing the 90-day training program, you will have the opportunity to earn monthly bonuses based on dealership Sales and Collections goals.
Manager in Training Responsibilities:
Receive training and perform duties in several departments such as office, service, collections, sales, and inventory management.
Learn lot level staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business.
Set and monitor performance goals with upper management. Attends company-sponsored training classes.
Work next to Associates to acquire knowledge of methods, procedures, and standards required for the performance of departmental duties.
Receive training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities.
Carries out supervisory responsibilities in accordance with company policies and applicable laws.
Benefits
Medical Plan
Dental Plan
Vision Plan
Life Insurance Plan
401(K) w/ employer match
Stock Purchase Plan
Paid Time Off
Career Path Opportunities for advancement
America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.
#MIT1
Manager-In-Training
Training manager job in Springfield, MO
Job Description
Road Ranger is looking for Managers-in-Training to join the team in all of our operating markets across the Company! We operate in seven states including Wisconsin, Iowa, Illinois, Indiana, Missouri, Arkansas, and Texas. Our training program is designed to ensure that you have the tools to run your own successful store! Grow your career with a growing company!
You must be able and willing to relocate.
At Road Ranger, we aim to provide drivers with the warm hospitality, top tier fuel, quality food, and essential products they need along their journey. We owe our success to our friendly, driven employees who thrive in our fast-paced environment. To reward their hard work, we offer our employees a wide variety of competitive benefits to support their health and wealth, such as:
Health, Dental, & Vision Insurance
Weekly Pay
Bonus Potential
401(k) with up to 4% company match
Life Insurance
Paid Vacation
Paid Parental Leave
Accident, Critical Illness, & Short-Term Disability Insurances
About our Manager-In-Training (MIT):
Our Manager-in-Training Program provides you with a training program under a seasoned General Manager, who will develop and prepare you to eventually manage your own location! Our Managers oversee all the operations of their location, including staffing, inventory management, merchandising, food service, facility standards, sales promotion, and most importantly fostering a positive work environment for all employees.
The ideal MIT has 5+ years of retail or restaurant management experience, is a friendly, hard-working, and reliable leader who enjoys engaging with customers, employees, vendors and helping make a difference in someone's day.
Road Ranger is growing and looking for MITs that have the ability to relocate in order to operate their own store based on Company need.
Do you have what it takes to be a Ranger? Apply today!
Pay Range: $55,000 to $65,000 annually
Road Ranger is a proud equal opportunity employer. We are committed to equal employment opportunities, regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.
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Take 5 - Manager in Training
Training manager job in Springfield, MO
Join the Take 5 family as a Manager in Training and embark on a rewarding career in the automotive service industry. We are looking for self-motivated individuals with a passion for customer service and a willingness to learn in a fast-paced environment.
Requirements
Key Responsibilities:
Assist the Store Manager in daily operations, focusing on efficiency and profitability.
Facilitate outstanding customer service to enhance the Take 5 experience.
Train and develop new employees, fostering a team-oriented culture.
Support the achievement of sales and financial goals for the shop.
Contribute to the development, improvement, and maintenance of Standard Operating Procedures (SOPs).
Qualifications:
Background in automotive preferred.
Strong organizational skills and self-motivation.
Excellent team management and scheduling abilities.
Positive attitude with a focus on customer satisfaction.
Basic financial understanding to support business operations.
Ability to thrive in a dynamic environment.
What We Offer:
Competitive Wages & Benefits: Starting pay based on experience and potential.
Performance Bonuses: Opportunities for bonuses based on individual and store performance.
Paid Training: Hands-on training and educational opportunities provided.
Work-Life Balance: Shops close at 7:30 PM, allowing you to spend evenings with family.
Average Hours: 40-45 hours per week.
Comprehensive Benefits Package: Includes medical, dental, and vision insurance, life insurance options, earned PTO, and weekly pay.
Career Advancement:
Clear path for advancement within the company, with opportunities for rapid growth (over 90% of District Managers are promoted from shop-level positions).
Strong team support and development initiatives.
Internal employee events and competitions.
Community outreach and charitable organization involvement.
Join Us:
If you have an outgoing personality, a commitment to team success, and a desire for a leadership role, we want to hear from you! Become a part of a company that values growth, development, and community.
Salary Description $17.00 - $20.00 per hour plus comm pd weekly
District Manager In Training
Training manager job in Springfield, MO
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits:
Bonus based on performance
Health, Dental and Vision insurance benefits
Employee discounts
Paid time off
401(k) with company match
We're Hiring: District Sales Manager in Training
Company Overview
Sun Tan City is one of the largest family-owned tanning salon chains in the country, with approximately 250 salons in 20 states. As part of the Glow Brands familyalongside Planet Fitness and Buff City Soapwere passionate about helping people feel confident and look their best.
Position Overview
As a District Sales Manager in Training, your primary mission is to drive top-line revenue across multiple salon locations. Youll lead a team of salon managers to exceed sales targets, convert walk-ins into loyal clients, and ensure each location delivers exceptional customer experience. This is a high-impact, field-based role perfect for someone who thrives on hitting numbers, coaching teams, and growing a business.
Responsibilities:
Developing and coaching employees to provide amazing client experiences.
Following up swiftly on client concerns and issues.
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
Displays a client comes first attitude by holding team members accountable for quality client service.
Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs.
Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
Manage salon staffing levels to ensure employee development and maintain salon operational requirements.
Uses all operational tools to plan for and achieve operational excellence in the salon.
Utilizes financial reports to identify and address trends and issues in salon performance.
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
Manage ongoing sales.
The District Manager in Training is required to work a 5-day work week of 40 hours per week. (minimum)
The District Manager in Training is required to travel in market.
Will work hand in hand with District Manager to support operational functions at other salons within the district. Travel to additional salon locations within the district will be required.
Experience:
College education preferred but not required.
Management and/or Sales experience required.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Strong knowledge of client service techniques and operational practices.
Strong problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team building skills.
Ability to prioritize and delegate.
Physical Requirements:
Ability to stand and walk for long periods of time.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, etc. from the floors.
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
Maintenance Training Supervisor
Training manager job in Springfield, MO
We are committed to providing a stable, growth-oriented and inspiring work environment that offers opportunities for professional, personal and financial growth. If you are interested in joining a growing team, where YOU are our most valuable asset, then Worldwide Aircraft Services, Inc (WASI) is the place for you.
Non-Licensed Maintenance Training:
RESPONSIBILITIES/DUTIES:
Responsible for the daily tracking and scheduling of maintenance training for the Maintenance Department.
Establishes a training schedule forecast for each training discipline to ensure training is accomplished timely and with budgetary requirements.
Assure Company maintenance personnel are qualified and available to meet the Maintenance Department needs and to assure continued airworthiness of WASI aircraft.
Ensures compliance with safety policies and procedures found in Company manuals.
Demonstrate daily a commitment to the continuous improvement of safety.
Responsible to assure training documentation is maintained properly and made available as needed to meet required criteria for continued airworthiness.
Responsible for monitoring, directing, and establishing training priorities.
Responsible to track OJT records for maintenance being performed on aircraft.
Responsible to assure technicians are qualified in HAZMAT shipping and receiving procedures and that documentation is maintained in current status.
Assist in compliance of FAA requirements for Suspected Unapproved Parts (SUPS).
Assures established procedures maintained within the Company manual system are taught properly in regards to performing maintenance and documenting maintenance.
Update Company departments and senior management as to changes to technician qualifications.
Prepares and distributes reports to the customer and internal departments as needed.
Requests travel for technicians as necessary to meet training schedules.
Maintains the Company Master Training List (GMM-MT-1908) and Authorization List (GMM-MT-1915).
Point of contact for all maintenance training issues.
Approves training curriculum for internal and external training.
Performs classroom and field training to assure Company and vendor training needs are met.
QUALIFICATIONS:
Must hold a current FAA license with an A rating, or P rating, or A&P ratings.
SPECIAL POSITION REQUIREMENTS:
Ability to travel to offsite locations. Must be available by phone during off duty hours.
SUPERVISORY RESPONSIBILITY:
Direct supervisor for the maintenance training instructor(s).
TRAINING REQUIREMENTS:
Have an A, or P, or A&P license with at least 5 years of experience in aircraft maintenance
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work typically performed in an office environment. However, due to work requirements, may require frequent travel which will involve exposure to noise, chemicals, adverse temperatures and other similar hazards.
Worldwide Aircraft Service, Inc. is an Equal Opportunity Employer.
Supervisor - Training
Training manager job in Springfield, MO
Description & Requirements Maximus is seeking a proactive and experienced Training Supervisor. This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness. The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Self-motivated and able to work independently
• Experience supporting virtual training sessions using Microsoft Teams preferred.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
72,000.00
Easy ApplySupervisor in Training
Training manager job in Ozark, MO
Description Locations: Grandview, Clinton, Gladstone, Independence, St. Joseph, Chillicothe, Raytown, Harrisonville, Excelsior Springs About Us: Security Finance is a recognized leader in personal installment lending. For over 70 years, we have helped millions of customers with small loans and exceptional customer service when they need it most. We operate in over 700 branches nationwide. We are seeking a District Manager to lead a territory of 9-12 branches across Missouri. This role is ideal for a strategic and experienced leader with a proven ability to drive branch performance, build high-performing teams, and ensure compliance within the traditional personal installment loan industry. Candidates must currently live in or be willing to relocate to the assigned area. Relocation assistance may be available. Why Join Us?
Established Industry Leader - Serving customers for over 70 years.
Comprehensive Benefits - Medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
Career Mobility - Leadership development programs and a clear path to advanced operational roles.
Supportive Culture - Work alongside peers and leaders who value your expertise and leadership.
Key Responsibilities:
Oversee operational performance and ensure branch objectives are met
Implement effective sales, lending, and collection procedures
Develop and recommend business strategies to drive territory growth and profitability
Review branch locations and markets, recommending changes to maximize performance
Evaluate branch operations and apply established processes to improve results
Ensure compliance with all state, federal, and company policies, including fraud monitoring and reporting
Build and develop a high-performing sales and customer service team
Complete timekeeping edits, personnel updates, and training assignments on time
Conduct onsite and remote visits, performance evaluations, and follow-up coaching
Identify and support employees with potential for advancement
Make data-driven decisions and solve problems effectively
Serve as a liaison between branch personnel, corporate teams, and upper management
Partner with Talent Management on recruitment, onboarding, and training
Investigate, report, and resolve internal and external complaints promptly
Qualifications:
Prior multi-unit supervisory experience in the traditional personal installment loan industry is required. Applicants with retail, food service, or unrelated management backgrounds will not be considered.
Strong communication skills with proven ability to coach, collaborate, and manage conflict
Prior customer service, sales, training, and management experience in a branch environment
Proficiency in MS Office, including Word and Excel
Valid driver's license and daily access to a reliable automobile for business use
Ability to travel daily within the defined territory, with occasional overnight stays as needed
Must live in or be willing to relocate to the assigned area. Relocation assistance may be available.
Eligibility to obtain and maintain any required licenses or certifications for ancillary products or services (e.g., insurance, tax preparation); must maintain IRS suitability
Analytical skills to evaluate data, identify trends, diagnose problems, and implement solutions
Driven to continuous self-development with an adaptive leadership style
Ability to balance strategic thinking with operational execution
High school diploma or equivalent required; Associate or Bachelor's degree preferred
Physical Requirements:
Frequent travel within the territory
Regular use of computers, smartphones, and office equipment
Ability to drive and communicate effectively in person, by phone, and in writing
Next Steps:If you're ready to take the next step in your leadership career within the small loan industry, apply now and join a company that values stability, growth, and community impact.✅ Job Type: Full-time
✅ Pay: Salaried with Bonus Opportunity
✅ Benefits: Medical, Dental, Vision, 401(k), Paid Time Off, and more Security Finance is an Equal Opportunity Employer.
Auto-ApplyRegional EHS Manager
Training manager job in Springfield, MO
Act as the primary environmental, health, safety, and general compliance contact and subject matter expert for all operations within their designated region to ensure compliance with the company's EHS policies, programs, permits or regulatory obligations which govern our business. This role is pivotal to mitigating exposure to risk by leading, planning, coordinating and implementing EHS management systems including training, branch visits/audits, regulatory updates employee observations and accident investigations. Seek ways to improve Health, Safety and Risk Management to better impact the attitudes, behaviors and well-being of all employees and those they encounter.
Key Responsibilities:
* Work directly with Operations to ensure effective adherence to the company's EHS programs including regular facility assessments to ensure facility compliance with general regulatory/permit requirements as well as company requirements. Conduct routine and random audits and provide feedback. Work with operations and internal teams on any issues identified.
* Provide Operational support in managing incidents, ensure they are appropriately captured, perform root cause, identify effective corrective actions and track them to completion.
* Support best management practices through continuous improvement, incident management and communication to minimize accident/injury frequency and minimize risk.
* Communicate with Operations on overall KPI's.
* Provide feedback and support to other departments within EHS&C and other support functions, assist in improvement of safety program development, training content, best management practices, standard work instructions and overall improvement to company policies and programs.
* EHS subject matter expert for region while also working with Corp EHS&C.
* Support new acquisition integration as it relates to EHS functions.
* Maintain a working knowledge of safety theory, regulations and Company policy.
* Provide guidance on transportation issues
* Ensure documentation and record keeping for safety meetings, DOT logs and files, VCR's and vehicle inspection reports.
* Conduct observations from a variety of perspectives including landfill, in cab, pre/post trip, and randomly conduct blind observations.
* Provide operational support to ensure new-hire driver training is being conducted.
Environmental Issues
* Maintain a working knowledge of basic environmental principles and standards.
* Work with Operations and other EHS&C team members to provide feedback on any issues identified to provide continues improvement and avoid any potential noncompliance situation.
* Perform routine audits and provide coaching and guidance to Operations.
Knowledge, Skills, Abilities and Competencies:
* 4 year degree in safety, environment, EHS management, or relevant experience.
* Minimum 4 plus years of experience in EHS compliance.
* Expertise and extensive knowledge of OSHA, general knowledge of DOT and EPA or applicable state regulations.
* Ability to gain exposure to some of the complex tasks within the job function.
* Deadline driven with excellent organizational skills.
* Advanced computer skills with proficiency and working knowledge in Microsoft Excel, Word, Outlook and Google workspace.
* Capability to handle multiple tasks and work well under pressure to meet deadlines.
* Candidates must be comfortable with a fast paced, opportunity filled work environment.
* Maintain work by effectively using problem solving skills.
* Ability to develop processes and procedures as well as initiate tasks related to job requirements.
* A quick learner and self-starter with solid work habits who works well under pressure with constant re-prioritization of duties.
* Maintains the highest levels of integrity and confidentiality regarding company information.
* Must have strong interpersonal, oral and written communication as well as presentation skills with the ability to communicate to all levels within the organization.
* Ability to manage multiple projects, establish priorities, and accomplish goals and objectives.
* Work in indoor environment 60% of the time. Remainder of time will be spend outdoors at hauling companies, transfer stations, MRF and landfill or other physical locations.
* Environmental noise level is usually moderate to loud.
* Occasionally exposed to loud noise, humidity, hot and cold weather conditions, moving mechanical parts, vibration, toxic and caustic chemicals, fumes and airborne particles.
* Early morning start times are occasional to frequent.
* Travel is required.
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Auto-ApplyAssistant Manager in Training - West Battlefield
Training manager job in Springfield, MO
The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians. With the goal to become a Service Center Manager, this position sets up our team members for success.
A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by hour.
Responsibilities include:
• Supervising and mentoring all service Technicians
• Providing service training to new Technicians
• Helping the Service Center Manager to find solutions for customer service
• Provide superior customer service leadership
• Running inventory, scheduling and payroll as business elements of the service center
• Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Open and/or close the service center under specific direction of the Service Center Manager
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook and company communications
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees are required to stand, stoop, kneel, walk, and bend for up to 8 hours.
• Must be able to lift to 50 lbs.
• Must have full body mobility (twisting, turning, bending, stooping, squatting. and working for extensive periods of time with hands above head)
• Work in cramped areas and in awkward body positions
• Climb ladders occasionally
• Walk up and down stairs
• Work while wearing personal protective equipment
• Work around high noise levels
• Must be able to walk/stand continuously
• Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
• Must be able to guide in vehicles weighing up to 10,000 GVWR
• Must have quick reflexes and ability to work in a physically demanding environment
Knowledge and Skills:
• Effective interpersonal, oral and written communication skills
• Knowledge of cash, facility and safety control policies and practices
Work Experience and/or Education:
• High school diploma or equivalent
• 1 year of supervisory experience or related experience/training preferred
The perks and benefits we'll provide for you:
- Competitive pay, flexible pay options including Daily Pay, payroll debit cards and direct deposit.
- Paid vacation, and holiday pay.
- Flexible work schedule. - No late evenings.
- Paid on-the-job-training. - No previous automotive experience is required.
- Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
- We promote from within - a commitment we are passionate about.
- Company provides uniforms and tools.
- 40% discount on Valvoline Instant Oil Change automotive services.
• We are An Equal Opportunity Affirmative Action Employer
Working at Valvoline Instant Oil Change
At VIOC, we support our Assistant Service Manager In Training in order to provide a clear career path toward a Service Center Manager position. We strive to recognize our current employees and promote from within. We do hire deserving candidates directly as Assistant Service Center Managers as well and provide a VIOC fast-paced training course, so if you feel you encompass the experience and skillset to succeed, we encourage you to apply today!
By applying for the Assistant Service Center Manager In Training position at VIOC, you are putting your career in your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee's honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning. Apply today to begin your path to success at VIOC.
Assistant Manager in Training - Sunshine
Training manager job in Springfield, MO
The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians. With the goal to become a Service Center Manager, this position sets up our team members for success.
A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by hour.
Responsibilities include:
* Supervising and mentoring all service Technicians
* Providing service training to new Technicians
* Helping the Service Center Manager to find solutions for customer service
* Provide superior customer service leadership
* Running inventory, scheduling and payroll as business elements of the service center
* Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
* Open and/or close the service center under specific direction of the Service Center Manager
* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook and company communications
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees are required to stand, stoop, kneel, walk, and bend for up to 8 hours.
* Must be able to lift to 50 lbs.
* Must have full body mobility (twisting, turning, bending, stooping, squatting. and working for extensive periods of time with hands above head)
* Work in cramped areas and in awkward body positions
* Climb ladders occasionally
* Walk up and down stairs
* Work while wearing personal protective equipment
* Work around high noise levels
* Must be able to walk/stand continuously
* Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
* Must be able to guide in vehicles weighing up to 10,000 GVWR
* Must have quick reflexes and ability to work in a physically demanding environment
Knowledge and Skills:
* Effective interpersonal, oral and written communication skills
* Knowledge of cash, facility and safety control policies and practices
Work Experience and/or Education:
* High school diploma or equivalent
* 1 year of supervisory experience or related experience/training preferred
The perks and benefits we'll provide for you:
* Competitive pay, flexible pay options including Daily Pay, payroll debit cards and direct deposit.
* Paid vacation, and holiday pay.
* Flexible work schedule. - No late evenings.
* Paid on-the-job-training. - No previous automotive experience is required.
* Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
* We promote from within - a commitment we are passionate about.
* Company provides uniforms and tools.
* 40% discount on Valvoline Instant Oil Change automotive services.
* We are An Equal Opportunity Affirmative Action Employer
Working at Valvoline Instant Oil Change
At VIOC, we support our Assistant Service Manager In Training in order to provide a clear career path toward a Service Center Manager position. We strive to recognize our current employees and promote from within. We do hire deserving candidates directly as Assistant Service Center Managers as well and provide a VIOC fast-paced training course, so if you feel you encompass the experience and skillset to succeed, we encourage you to apply today!
By applying for the Assistant Service Center Manager In Training position at VIOC, you are putting your career in your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee's honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning. Apply today to begin your path to success at VIOC.
General Manager| Full-Time | Missouri State University
Training manager job in Springfield, MO
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full-time and part-time position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager manages the overall food & beverage financials including forecasting, profit & loss statements & budget.
This role pays an annual salary of $80,000-$90,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and holidays).
This position will remain open until February 20, 2026.
Responsibilities
Ensure legal, efficient, professional and profitable operation of the assigned venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Final decision-maker on equipment purchases and leases.
Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
Author, review and amend policies & procedures, as required.
Author and amend contracts; authorize terms.
Oversee scheduling and labor allocation.
Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
Directs and assists managers in preparing and attaining future goals.
Provides each manager with the proper direction and follows up on all assignments.
Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
Develops an effective management team.
Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
Evaluates each manager's performance and makes recommendations for their improvement.
Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
MA or MS; BA or BS with business-related major;
Minimum 3-5 years management experience in food-related or concessions industry.
Concessions Manager Certificate from the National Association of Concessionaires (preferred).
Nationally recognized, advanced food service sanitation training course certification.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Ability to speak, read, and write in English.
Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
Experience working in a Union environment required.
Experience in a fast paced ball park or stadium preferred.
Accounting minor or credits preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyGeneral Manager
Training manager job in Springfield, MO
Job Description
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
Overhead Door Company of Springfield™, a DH Pace Company aspires to hire a General Manager located in Springfield, Missouri. This position will have direct responsibly for leading, managing and profitably growing the Springfield market. If you have experience with operations, budgets, labor costs and profit and loss, take this opportunity to apply!
Job Responsibilities:
Manage day-to-day operations of Service and Install Departments.
Plan manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
Review workload and manpower to meet customer commitments in a cost-effective manner.
Ensure that install projects are completed timely, below budget and to the satisfaction of the customer.
Participate in the annual budgeting process for the Departments and the plan to execute.
Deliver return on sales that exceed your financial budget forecast for your assigned business unit(s).
Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Improve safety performance by complying with all aspects of our safety program and consistently emphasizing safety to your team through your words and action
Improve warranty performance by conducting root cause analysis and developing and implementing plans to reduce the numbers of warranties and the associated costs.
Improve Customer survey scores and response rates over prior year results by (1) consistently emphasizing the importance great customer service and actively coaching it (2) consistently recognizing employees who deliver great customer service (3) Quickly and consistently repairing relationships where customers give us low scores while making the needed improvements in people and processes to help ensure better service in the future.
Will evaluate and make suggestions to improve operational processes and procedures
Will assist with hiring, training and developing new employees
Leading effective field force meetings
Other duties as assigned
Qualifications:
Bachelor's degree preferred
Minimum of five (5) years' experience managing personnel; preferably with a Service Organization
Must possess a Valid Driver's License
Possess an ability for technical applications, mechanical systems and problem solving
Experience conducting meetings with exempt and non-exempt personnel
Experience hiring, training, developing and conducting annual performance reviews
Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service
Travel on occasion to customer job sites and quarterly for senior management meetings
#LI-JB1
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Resort Operations Manager- FQ2
Training manager job in Branson, MO
Looking for a dedicated, knowledgeable leader to join our Management team at our French Quarter II property in Branson, Missouri!
Work Schedule: Full-time, salaried position.
requires weekend availability, specifically on Saturdays.
Experience working with timeshares and HOA board meetings is preferred.
Robust benefits package available.
Position Summary:
Lemonjuice Solutions invests in fractionally owned real estate and upgrades the property to the highest and best use for today's environment. We reimagine the ownership, governance, and operations of the properties.
A dynamic and highly organized Resort Operations Manager, to drive the reimagination project plans with clear goals, plans and restructuring processes and regular updates to stakeholders. You will be responsible for creating and executing detailed ADA training, project plans for acquisition, integrations and restructuring with clear identification of resources, dependencies, risks and milestones. You are creative, detail oriented with a passion for working cross-functionally to accomplish the restructuring goals. You'll be doing work that matters alongside an experienced and dynamic team, transforming the way people use and govern excellent undervalued properties.
Your place within this exciting area of travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we're about more than that. Lemonjuice is a place where you can craft your own path to success.
Key Duties/Accountabilities:
Build institutional and industry knowledge regarding ADA by leveraging the appropriate internal and external resources.
Develop and implement SOP's and team member training relating to Guest Experience, Owner Engagement, and ADA/Accessibility issues.
Training all employees, Awareness, Etiquette, Best Practices, Safety Plan.
Accessibility evaluation of the property; create a standardized evaluation form for each resort.
Add ADA evaluation as a service to other properties.
Evaluate and implement applicability of the ADA and HUD accessibility provisions in the timeshare, condominium, mixed use, and commercial environments that we manage.
Work with resort managers to develop programs for guests.
Guest communication from first point of contact to check out. Digital check in/out texting platform, monitor customer counts/trip advisor comments.
Participate in the new project on-boarding team to perform initial property and process evaluation relating to Guest Experience, Owner Engagement, and ADA/Accessibility issues.
Support Rhea implementation and training initiatives.
Participate on Project Management owner communications team.
Assist project managers during property acquisitions, deed swaps, interval purchases. Help develop written processes for employees (SOP).
Support Resort Operations team when on-site staffing support as needed.
Training Individuals at various properties requiring traveling up to 10% of the time.
Assist the Project Managers at assigned target property transformation and integration process.
Coordinate cross-functional activities and decisions with other Lemonjuice teams and vendors.
Assist the Project Manager with support with project plans and teams to ensure goals and timelines are met.
Proactively oversee and evaluate operation project activities, build contingency plans, and timely execute corrective action to mitigate risks.
Communicate project status to senior management and other stakeholders.
Monitor the process for potential opportunities and issues and escalate as needed to ensure the best outcomes.
Contribute to the evolution and improvement of the reimagination process by providing feedback and sharing ideas that will increase owner value, drive efficiency, or enhance our technical capability.
Ability to manage and negotiate within the parameters of legal documents such as contracts, rules, bylaws, etc.
The ability to negotiate across disciplines.
Assist the management projects within projected budget and timeline.
Ability to prioritize multiple demands from various projects and workflow.
Qualities & Characteristics:
Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.
Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Brand Engagement - Knowledge of brand strategies, business plans, brand positioning, customer psychographics; shares value system and can personally relate with target guest profile.
General Property Operations - Knowledge of the operating principles and practices of all brand/property specific functions to assist with the support of successful operations of the overall property (e.g.,Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
Business Acumen - Understanding and utilizing business information (to manage everyday operations and generate innovative solutions to approach business and administrative challenges).
Preferred Qualifications:
**
Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.
**
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, marketing, finance and accounting, or related professional area.
HOA boards and timeshares experience preferred.
Company Culture:
Celebrate Success
Strive for Excellence
Seek to Understand
Adapt Quickly
Tell the Truth
Change Champions
Human Centric
#ZR
General Manager in Training - Retail
Training manager job in Sarcoxie, MO
**Benefits:** _ * Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately_
**Welcome to Love's!**
Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.
**Job Functions:**
+ Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
+ Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
+ Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
+ Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
+ Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
+ Collaborate with managers in the efforts of talent acquisition.
**Experience:**
+ 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
+ 2+ years managing operations with an annual sales volume of $2+million.
+ 2+ years affecting and deciphering budgets and P&L statements.
+ 2+ years supervising and training 5-10+ employees.
+ Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
+ Ability to successfully complete a pre-employment drug screen and background check.
**Skills and Demands:**
+ Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
+ Excellent communication and interpersonal skills with a customer satisfaction focus.
+ Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
+ Strong organizational and multitasking abilities with attention to detail.
+ Effective teamwork skills.
+ Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.
**Our Culture:**
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability
Assistant Manager in Training - Battlefield
Training manager job in Springfield, MO
The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians. With the goal to become a Service Center Manager, this position sets up our team members for success.
A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by hour.
Responsibilities include:
* Supervising and mentoring all service Technicians
* Providing service training to new Technicians
* Helping the Service Center Manager to find solutions for customer service
* Provide superior customer service leadership
* Running inventory, scheduling and payroll as business elements of the service center
* Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
* Open and/or close the service center under specific direction of the Service Center Manager
* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook and company communications
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees are required to stand, stoop, kneel, walk, and bend for up to 8 hours.
* Must be able to lift to 50 lbs.
* Must have full body mobility (twisting, turning, bending, stooping, squatting. and working for extensive periods of time with hands above head)
* Work in cramped areas and in awkward body positions
* Climb ladders occasionally
* Walk up and down stairs
* Work while wearing personal protective equipment
* Work around high noise levels
* Must be able to walk/stand continuously
* Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
* Must be able to guide in vehicles weighing up to 10,000 GVWR
* Must have quick reflexes and ability to work in a physically demanding environment
Knowledge and Skills:
* Effective interpersonal, oral and written communication skills
* Knowledge of cash, facility and safety control policies and practices
Work Experience and/or Education:
* High school diploma or equivalent
* 1 year of supervisory experience or related experience/training preferred
The perks and benefits we'll provide for you:
* Competitive pay, flexible pay options including Daily Pay, payroll debit cards and direct deposit.
* Paid vacation, and holiday pay.
* Flexible work schedule. - No late evenings.
* Paid on-the-job-training. - No previous automotive experience is required.
* Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
* We promote from within - a commitment we are passionate about.
* Company provides uniforms and tools.
* 40% discount on Valvoline Instant Oil Change automotive services.
* We are An Equal Opportunity Affirmative Action Employer
Working at Valvoline Instant Oil Change
At VIOC, we support our Assistant Service Manager In Training in order to provide a clear career path toward a Service Center Manager position. We strive to recognize our current employees and promote from within. We do hire deserving candidates directly as Assistant Service Center Managers as well and provide a VIOC fast-paced training course, so if you feel you encompass the experience and skillset to succeed, we encourage you to apply today!
By applying for the Assistant Service Center Manager In Training position at VIOC, you are putting your career in your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee's honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning. Apply today to begin your path to success at VIOC.
General Manager in Training - Retail
Training manager job in Sarcoxie, MO
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately
Welcome to Love's!
Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.
Job Functions:
* Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
* Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
* Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
* Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
* Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
* Collaborate with managers in the efforts of talent acquisition.
Experience:
* 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
* 2+ years managing operations with an annual sales volume of $2+million.
* 2+ years affecting and deciphering budgets and P&L statements.
* 2+ years supervising and training 5-10+ employees.
* Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
* Ability to successfully complete a pre-employment drug screen and background check.
Skills and Demands:
* Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
* Excellent communication and interpersonal skills with a customer satisfaction focus.
* Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
* Strong organizational and multitasking abilities with attention to detail.
* Effective teamwork skills.
* Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.
Our Culture:
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
* Gemini Motor Transport, one of the industry's safest trucking fleets.
* Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
* Musket, a rapidly growing, Houston-based commodities supplier and trader.
* Trillium, a Houston-based alternative fuels expert.
* TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
Assistant Manager in Training - West Battlefield
Training manager job in Springfield, MO
The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians. With the goal to become a Service Center Manager, this position sets up our team members for success.
A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by hour.
Responsibilities include:
* Supervising and mentoring all service Technicians
* Providing service training to new Technicians
* Helping the Service Center Manager to find solutions for customer service
* Provide superior customer service leadership
* Running inventory, scheduling and payroll as business elements of the service center
* Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
* Open and/or close the service center under specific direction of the Service Center Manager
* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook and company communications
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees are required to stand, stoop, kneel, walk, and bend for up to 8 hours.
* Must be able to lift to 50 lbs.
* Must have full body mobility (twisting, turning, bending, stooping, squatting. and working for extensive periods of time with hands above head)
* Work in cramped areas and in awkward body positions
* Climb ladders occasionally
* Walk up and down stairs
* Work while wearing personal protective equipment
* Work around high noise levels
* Must be able to walk/stand continuously
* Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
* Must be able to guide in vehicles weighing up to 10,000 GVWR
* Must have quick reflexes and ability to work in a physically demanding environment
Knowledge and Skills:
* Effective interpersonal, oral and written communication skills
* Knowledge of cash, facility and safety control policies and practices
Work Experience and/or Education:
* High school diploma or equivalent
* 1 year of supervisory experience or related experience/training preferred
The perks and benefits we'll provide for you:
* Competitive pay, flexible pay options including Daily Pay, payroll debit cards and direct deposit.
* Paid vacation, and holiday pay.
* Flexible work schedule. - No late evenings.
* Paid on-the-job-training. - No previous automotive experience is required.
* Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
* We promote from within - a commitment we are passionate about.
* Company provides uniforms and tools.
* 40% discount on Valvoline Instant Oil Change automotive services.
* We are An Equal Opportunity Affirmative Action Employer
Working at Valvoline Instant Oil Change
At VIOC, we support our Assistant Service Manager In Training in order to provide a clear career path toward a Service Center Manager position. We strive to recognize our current employees and promote from within. We do hire deserving candidates directly as Assistant Service Center Managers as well and provide a VIOC fast-paced training course, so if you feel you encompass the experience and skillset to succeed, we encourage you to apply today!
By applying for the Assistant Service Center Manager In Training position at VIOC, you are putting your career in your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee's honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning. Apply today to begin your path to success at VIOC.