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Service Advisor
Autonation, Inc. 4.0
Well service floorperson job in Columbus, OH
Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni Service Advisor, Customer Experience, Advisor, Vehicle, Automotive
$34k-56k yearly est. 4d ago
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TurboTax (WFH) Customer Service - Entry-Level
Turbotax
Remote well service floorperson job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
Smarsh is seeking a highly skilled and consultative Services Sales Consultant to support and expand our Enterprise and Federal businesses. This individual will act as the critical liaison between Smarsh Global Services (SGS) and the Enterprise and Federal Sales teams, ensuring customers gain a clear understanding of the value and importance of Smarsh's professional services, migrations, managed services, and compliance-focused delivery offerings.
This role requires a unique blend of technical knowledge, business acumen, consultative selling expertise, and the ability to translate customer needs into well-scoped service engagements. The Services Sales Consultant will work closely with SGS product management, sales teams, delivery leaders, and customer success to drive services revenue and accelerate the adoption of Smarsh solutions.Services Sales & Deal Support
Drive the sale of professional services, migrations, custom integrations, and managed services offerings.
Lead discovery sessions to understand technical, business, and compliance, change management, and governance requirements.
Develop high-quality services proposals, statements of work (SOWs), and level-of-effort (LOE) estimates.
Collaborate with Enterprise and Federal Sales teams to support deal strategy, reinforce MEDDPICC discipline, and position SGS services early and effectively in the sales cycle.
Develop high-quality services proposals, SOWs, LOEs, pricing models, and adoption-focused services plans.
Build and deliver persuasive decks and executive presentations that position Smarsh Services as essential to customer transformation.
Support RFP/RFI responses that include services components, especially within federal procurement frameworks.
Liaison Between SGS & Sales
Serve as the primary connection between SGS and the Enterprise/Federal Sales teams.
Communicate SGS service capabilities, delivery timelines, dependencies, and resource requirements.
Ensure alignment on customer expectations, scope, and delivery commitments.
Partner with SGS Delivery and Product Management to ensure smooth handoffs from sales to implementation.
Escalate service-related risks and drive cross-functional coordination to resolve issues.
Enterprise & Federal Expertise
Act as a trusted advisor for customers in heavily regulated industries, especially financial services and federal agencies.
Apply working knowledge of SEC/FINRA requirements, FISMA, FedRAMP , FOIA, public records laws, federal data governance, and related compliance frameworks.
Understand federal procurement workflows, contracting vehicles, and acquisition cycles.
Solution Scoping & Technical Understanding
Scope complex solutions involving cloud migrations, data ingestion, communications archiving, supervision workflows, and integrations.
Work closely with SGS product management to stay aligned on service offerings, pricing models, and feasibility.
Translate customer needs into structured service engagements with clear adoption, governance, change management outcomes, and accurately defined SOWs.
Partner with Delivery leadership to ensure scoping accuracy and successful execution.
Customer & Executive Engagement
Build strong relationships with customer executives, IT leadership, compliance officers, and technical stakeholders.
Position SGS services as essential to maximizing product value and ensuring compliant, successful implementation.
Present compelling business process redesign and governance recommendations when necessary to drive customer outcomes.
Support renewals and expansions by highlighting services that drive long-term customer outcomes.
Revenue Ownership
Drive services revenue growth across Enterprise and Federal segments.
Maintain accurate forecasting, reporting, and pipeline visibility for services deals.
Ensure proper service packaging, positioning, qualification (MEDDPICC) and revenue alignment with SGS strategy and financial goals.
What will you bring?
8+ years' experience selling professional services, consulting engagements, SaaS implementation services, or complex technical solutions.
Experience selling into or supporting federal agencies and understanding their procurement and security requirements.
Strong background supporting or selling to large enterprises in regulated markets (financial services, public sector, healthcare, etc.).
Proven ability to work cross-functionally with sales, delivery, product, and customer success teams.
Consultative selling and strong discovery capability.
Excellent written and verbal communication, with executive-level presentation skills.
Ability to draft and review SOWs, LOEs, and services proposals.
Strong negotiation and conflict-management abilities.
Exceptional relationship-building, internally and externally.
Ability to advise on governance, change management, and business process redesign.
Ability to manage multiple stakeholders and deadlines simultaneously.
Understanding of SaaS architectures, cloud environments (AWS/Azure), integrations, and data migrations.
Familiarity with compliance archiving, electronic communications retention, and related ecosystems (preferred).
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
$84k-129k yearly est. Auto-Apply 40d ago
Senior Client Services Representative
Stewart Enterprises 4.5
Remote well service floorperson job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws.
Job Responsibilities
Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
Responsible for managing employees directly engaged in client management
Implements and supports strategies and initiatives focused on building and maintaining client relationships
Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
Understands how own team integrates with related teams to accomplish objectives
Impacts the quality, timeliness and effectiveness of the team through own work
Recognizes and solves atypical problems that occur infrequently
Evaluates and selects solutions from existing precedents or procedures
Communicates and explains complex information, including interdependencies within the team and others
Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency
Individual contributor acting as a resource for less experienced team members; does not have supervisory responsibilities
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 5+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
$31k-38k yearly est. Auto-Apply 12d ago
Customer Success Executive
Luma Therapeutics 3.6
Remote well service floorperson job
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
Customer Success Executive
What YOU will do at Luma Health
We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country.
As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success.
Key Responsibilities:
Customer Relationship Management:
Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers.
Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner.
Onboarding & Adoption:
Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows.
Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes.
Strategic Planning & Account Growth:
Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs.
Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives.
Customer Success Strategy:
Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes.
Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction.
Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement.
Data-Driven Insights:
Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes.
Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders.
Advocacy & Thought Leadership:
Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering.
Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients.
Collaboration & Cross-Functional Support:
Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly.
Provide training and education to both customers and internal stakeholders on the best practices for using our products and services.
Who You Are
5+ years of relevant work experience in customer success or account management. SaaS experience preferred
Excellent project management skills and ability to collaborate across multiple internal and external stakeholders
Have exceptional written and verbal communication skills
You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software
Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve
Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction
Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details
Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment
Proven Success in growing annual account spend over time.
Nice to have:
Healthcare, EMR, EHR Consulting, or Product Management experience
Process building experience
Upsell experience
We Take Care of You!
Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
Work Life Balance
Flexible Time Off
Wellness Programs
Discounted Perks
401(k) and Company Equity
Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.
Come join us if you want to make a difference in health care.
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.)
Base Pay Range: $100,000-$125,000 USD
Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
$33k-60k yearly est. Auto-Apply 26d ago
Product Associate - Banking Payments, Payment Experiences and Services
JPMC
Well service floorperson job in Columbus, OH
The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
As a Senior Associate Product Manager in the Payment Experiences and Services team, you will help drive product strategy and delivery for Banking Payments Move Money Services, focused on rebuilding legacy monoliths into modularized highly available services. We are looking for a talented and impactful individual with both high IQ and EQ to drive strategic direction and integrate a business agenda that spans multiple teams, partners, and lines of business (LOBs). The ideal candidate should be highly organized, self-motivated, and possess strong strategic thinking and communication skills, with a keen focus on execution. This role demands someone who can effectively connect the dots across various stakeholders to ensure cohesive and successful outcomes.
Job responsibilities:
Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.
Required Qualifications, Capabilities, and Skills:
3+ years of experience in product, financial services, technology, project management, or other relevant fields.
Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.
Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
Demonstrable experience as an interface between business and technical teams.
Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).
Self-starter with a mindset focused on problem management/resolution and continuous improvement.
Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.
Preferred Qualifications, Capabilities, and Skills:
Background in financial services, retail banking, or payments is a plus.
$61k-100k yearly est. Auto-Apply 60d+ ago
Service Executive III
Velera Solutions
Remote well service floorperson job
Join the People Helping People
Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service.
The Opportunity
The Service Executive III is responsible for the overall servicing relationship of assigned clients across all lines of business. This role will work closely with internal and external leadership to develop and complete strategic plans as well as operational initiatives and programs.
This position will coordinate all aspects of servicing for the client while partnering closely with the assigned Client Growth Executive and enterprise business units to ensure alignment. This role will advocate for assigned clients to improve consultative member service, promote use of Velera products and services, and oversee initiatives and service requests while achieving increased dedication, endorsement, and revenue. Provide knowledge and support of client escalations and resolutions.
The Service Executive III will also serve as a consultant to senior leadership teams across the enterprise and our strategic and vendor partners to build detailed resolution action plans and address production related issues/critical concerns.
Day in the Life
Demonstrating leadership behavior and results that facilitate stakeholder collaboration, issue analysis, root cause identification resulting in actions to resolve associated impact to accomplish results to meet Client and Velera standards.
Strengthen strategic client relationships by identifying and managing client program needs, providing expert servicing oversight, and ensuring day-to-day servicing requests and needs are met.
Manages a mix of clients with more complex and sophisticated programs
Mentors and coaches the development of others. Seeks mentoring from others for personal development
Accountable for resolution management and successful delivery of initiatives ranging from the basic to the complex along with day-to-day servicing and operational issues
Participate in multifaceted client initiative projects such as: FI Mergers, new product pilots, promotions and campaigns, etc.
Partner with assigned Client Growth Executive to consult with clients on their strategic planning, program management, solution delivery, new product delivery, and issue resolution while ensuring regulatory compliance.
Develops rapport with business partners across the organization and demonstrates ability to work through other areas to accomplish results to meet Client and Velera standards
Serve as central point of contact between various partners by providing ongoing communication between all parties to ensure timely implementation of client initiatives.
Accountable for client rapport, loyalty and satisfaction at the operational level. Demonstrates a solid foundation of client, product, and industry knowledge. Capable of developing and delivering agendas and presentations designed to enhance client partnership and relationships with Velera.
Serves as the client's main operational point of contact and expert into Velera's delivery and production teams. Demonstrates the leadership skills and abilities necessary to effectively manage complex client interactions to positive outcomes for both the client and Velera
Ensure resolution management of implementation, operational, system and application issues.
Develop and deliver updates to Velera senior leadership and client senior executives.
Consult with Client Growth Executives and other internal departments on solution development.
Develop deep knowledge of each assigned client's product and service portfolio and provide consultation, mentorship, and cautions on, initiatives, and change requests.
Communicates regularly with client to evaluate service satisfaction and to interface on day-to-day service delivery questions. Provides status reporting to client. Professionally leads and directs client progress and status of open items.
Produce status reports, client presentations, business reviews and operational/service reporting.
Perform other duties as assigned.
Qualifications
Five (5) years' of experience in client relationship or client servicing experience within the financial service industry required.
Experience in driving strategic initiatives, client outcomes, and customer success required.
Bachelor's Degree in related field or combination of education and relevant experience required.
Project Management experience preferred.
About Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!
Pay Equity
$60,500.00 - $77,100.00
Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following
"EEO is the Law" Poster
.
Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster
here
. For information regarding your Right To Work, please click
here
.
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at
*********************
for assistance.
$60.5k-77.1k yearly Auto-Apply 4d ago
Customer Executive Food Service CMC
Bimbo Canada
Remote well service floorperson job
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $102,000 - $142,800
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
Position Summary: The Bimbo Bakehouse Customer Executive Non-Comm will lead, develop, and support National Non-Commercial Food Service accounts In this role, you will be responsible for leading our team within the assigned accounts, identifying new prospects and opportunities as well as monitoring current sales and assuring profitability. You will collaborate with internal teams, including Regional and Broker sales training and launches, R&D, Marketing, Supply Chain, Customer Service, Operations and Consumer Insights.
This is a remote position and can be based anywhere in the US.
Key Job Responsibilities:
* Principal accountabilities include:
* Develop mutually beneficial long-term partnerships with customers
* Establish relationships with key buying influencers at multiple levels including senior leaders and management.
* Understand customer dynamics + initiatives and develop customer strategies to grow.
* Align sales activities with internal business strategies and objectives: profitability, market analysis, growth, and capacity utilization.
* Manage communication to all functional teams regarding account news and information.
* Cultivate customer relationships by developing new business.
* Consistently monitor sales performance with existing business, and identify new opportunities.
* Field operational calls as needed, and handle service-related issues that may arise.
* Stay current with competitive and innovative developments in the marketplace.
* Report and present updates and results on a regular basis.
* Align with Business unit strategies and objectives: profitability, market defense, growth, and capacity utilization.
* Reach corporate revenue and profit goals when aligning specific customer strategies.
* Organize and maintain contract and pricing programs with each account.
* Effectively communicate (written and oral) and present to external and internal customers as required.
* Engage with customer culinary leads to present new and existing products + capabilities.
* Share best practices, ideas, and creative ways to enhance and improve internal processes.
* Must be able and willing to travel.
Key Behavioral Competencies:
* Must have excellent organizational, communication (written and oral), and interpersonal skills.
* Financial and business analysis experience preferred.
* Strong project management skills are required.
Leadership Competencies:
* Adapts approach and attitude in real time, according to the changing demands of different situations.
* Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
* Holds self and others accountable to meet commitments.
* Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Education and Work History:
* BA/BS in Business or related field is preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
* Minimum of 5 years of experience performing in a sales or account management role.
* Must have prior experience directly managing non-commercial customers.
* Proficient in Microsoft Excel, Power Point, Word, and Outlook.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$35k-69k yearly est. 60d+ ago
Service Writer
Batth Trucking Inc.
Well service floorperson job in Columbus, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment.
Responsibilities:
Customer Interaction:
- Greet customers in a professional and friendly manner, ensuring a welcoming environment.
- Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately.
- Provide clear estimates for repair and service costs, explaining any necessary work to customers.
- Communicate repair updates and timelines, addressing customer questions or concerns.
Service Coordination:
- Create work orders and distribute them to technicians with all necessary information.
- Prioritize and schedule repair work based on urgency and shop capacity.
- Ensure accurate documentation of work performed, parts used, and technician time.
- Monitor the progress of repairs and follow up with technicians to meet deadlines.
Technical & Administrative Tasks:
- Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers.
- Order parts and supplies as needed, verifying availability and pricing.
- Review completed repairs for accuracy and proper documentation before invoicing customers.
- Process payments and manage invoicing efficiently.
Customer Service Excellence:
- Address complaints or disputes professionally and work to resolve them to the customers satisfaction.
- Maintain strong relationships with customers, promoting repeat business.
- Suggest preventative maintenance or future services based on vehicle history.
Qualifications:
- Experience:
- 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop.
- Knowledge of diesel engines and repair processes is highly preferred.
- Skills:
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities to manage multiple work orders.
- Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent).
- Basic understanding of accounting or invoicing.
- Education:
- High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus.
Work Environment:
- Primarily office-based, but occasional work in the repair area may be necessary.
- Fast-paced environment with frequent interruptions.
Schedule:
- Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included.
Salary:
- Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.
$800-1.2k weekly 9d ago
Heavy Duty Fleet Repair Service Writer
Alpha Automotive 4.3
Well service floorperson job in Columbus, OH
Alpha Automotive is looking for an Heavy Duty Fleet Repair Service Writer to join our rapidly growing team!
Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealerships and providing them with an elevated level of personalized service each and every time.
We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair!
As a Heavy Duty Fleet Repair Service Writer, a typical day may include the following:
Acting as a liaison between customers and technicians to ensure smooth communication and accurate repair completion.
Creating detailed work orders for heavy-duty fleet vehicles based on customer concerns and technician input.
Scheduling maintenance and repair services, prioritizing urgent fleet needs to minimize downtime.
Providing repair estimates for parts and labor, obtaining customer approvals, and keeping them informed about progress and any changes.
Ordering necessary parts and coordinating with suppliers to ensure timely repairs.
Maintaining accurate records of service history for individual vehicles and fleet accounts.
This career may be for you if:
You enjoy working with people and solving problems.
You have a passion for the heavy-duty vehicle or fleet service industry and thrive in a collaborative, fast-paced environment.
You are detail-oriented and love ensuring customers receive exceptional service.
Benefits include:
Training & competitive pay.
Dental, vision, life & disability insurance.
Paid time off after a year of service.
View all jobs at this company
$31k-39k yearly est. 4d ago
RFC - Membership Sales & Service Officer
Elmo Cloud Recruitment
Remote well service floorperson job
Introduction
ABOUT US:
Richmond Football Club is one of the largest clubs in the Australian Football League. The Club's vision is to build a Strong & Bold future - both on and off the field - through living our purpose of Belonging, Thriving and Winning.
We understand the power of sport to connect people, and at the heart of the Club's purpose is being involved with our community. At Richmond, culture is paramount, and the Club is committed to developing its people in a supportive environment. Connecting to Thrive and Win is not just about connecting with fans and members, but about staff, players and coaches connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships. We are an Australia Business Awards winner in the Employer of Choice Category, and a Flexible Work Champion. Flexibility# is something we value. We recognise that this will mean different things to different people and are supportive of various flexible working arrangements, including the ability to work from home.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you're interested.
Description
The Membership Sales & Service Officers help drive the strongest emotional connection with our members and supporters. Our Membership Sales & Service Officers are relentless in the delivery of outstanding customer service and are critical in enabling us to achieve our purpose of Belonging, Thriving and Winning.
As a Membership Sales & Service Officer, you will be responsible for generating the maximum number of membership sales throughout our busy retention and acquisition phases. You will be required to work autonomously and will be accountable in achieving daily sales targets through a combination of inbound and outbound calls. You will be responsible for ensuring all membership enquiries are responded to in a timely and accurate manner with a key sales focus whilst maintaining the highest levels of customer service.
As a Membership Sales & Service Officer, you will also play a key role within the wider Customer & Technology team, with duties covering Reception when necessary, Fundraising and match/event days.
The Membership Sales & Service Officers will predominantly work during office hours of 8:30am-5pm, Monday-Friday with a flexible roster. You may be required to work match days, Club events and undertake additional tasks as directed by the Membership Sales & Service Team Lead or the Membership Sales Manager. While this role offers the freedom to work around your existing commitments, we do require candidates to be available most days to ensure coverage during peak hours. We have a varied schedule and can commit to being flexible with availability.
KEY RESPONSIBILITIES:
1. Membership Sales & Service: Manage inbound and outbound calls to deliver exceptional service, drive membership renewals and upgrades, and achieve agreed sales and service KPIs.
2. Customer Experience: Provide outstanding support to members, fans, and stakeholders across phone, email, and match-day interactions, ensuring every experience exceeds expectations.
3. Event & Match Support: Assist with the smooth delivery of Club events, match-day membership operations, and broader customer initiatives, representing the Club with professionalism and care.
4. Data Accuracy & Compliance: Maintain accurate member records, support data segmentation projects, and uphold all privacy and data-handling standards.
Skills And Experiences
WHAT WE'RE LOOKING FOR:
Minimum two years' demonstrated customer service experience.
Minimum two years' sales experience, preferably in membership sales and/or telephone sales and service.
Knowledge and previous experience in the use of our CRM, Archtics is desired.
Relentless work ethic with a willingness to take on varied tasks and display initiative.
Strong attention to detail, time management and organisational skills.
Strong interpersonal skills, particularly in verbal and written communication with the ability to develop positive organisational relationships at all levels.
An energetic, optimistic, resilient and can-do attitude.
Ability to work multiple shifts a week
Our Commitment to the Safety and Wellbeing of Children and Young People
The Richmond Football Club is committed to providing an environment and culture that is caring and safe for all children and young people in our care through a wide variety of sporting, cultural and educational activities, events, services and programs.
In line with our purpose of Connecting to Thrive and Win, we want children and young people to feel safe, supported, respected and encouraged to reach their full potential, and only recruit people who, regardless of their role, will support such an environment.
APPLICATIONS:
Please upload a cover letter and resume. Applications close 5pm 1 February. Shortlisted candidates will be contacted.
$41k-68k yearly est. 9d ago
Travel Customer Service
Kim Luxe Travel
Remote well service floorperson job
We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.
Key Responsibilities
Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance
Manage booking updates, itinerary changes, cancellations, and special travel needs
Share clear and accurate information regarding destinations, travel requirements, and agency procedures
Proactively check in with clients to confirm details and address any concerns
Resolve issues efficiently while maintaining a positive and supportive approach
Ideal Candidate
A strong communicator with a customer-first mindset
Experienced in customer service (travel, tourism, or hospitality experience is a plus)
Well-organized, reliable, and comfortable handling multiple requests at once
Tech-savvy and able to adapt quickly to new systems and tools
Passionate about travel and helping clients enjoy seamless experiences
Perks
Fully remote position with flexible hours
Training and ongoing support to help you succeed
Career growth opportunities within a growing travel agency
Access to travel benefits and exclusive industry discounts
A collaborative and supportive team culture
$28k-38k yearly est. 10d ago
Service Writer (27109)
Keith Titus Corp Group
Remote well service floorperson job
Position: Full-time, Mon-Fri (7:30am-4:30pm)
Hourly Wage: $20.00-$25.00 hourly (based on experience)
The Service Writer proactively and reactively coordinates repairs for the fleet. The Service Writer initiates services and repairs by ascertaining performance problems and services requested/required; verifying warranty and service contract coverages; developing estimates; planning technicians, scheduling outside vendors, reviewing and completing repair orders.
Responsibilities:
Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate
Invoice customers at time of closing order>confirm price table accuracy/customer billing information
Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs.
Compiles repair details in Transman for onsite units and road service trucks.
Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures.
Develops estimates and communicate immediately 10% variance
Adept and proficient at Transman, TMW and all required Microsoft Suite tools used.
Adept and proficient with all shop related operating procedures, processes and workflows
Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement)
Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries.
Knowledgeable and supports Safety, ELD & CSA communications with Drivers
Company Benefits:
Meritain Aetna (offer 2 plans)
Company Sponsored HRA card (Health Reimbursement)
Dental Insurance
Vision Insurance (offer two plans, VSP or EyeMed)
Pet Insurance / Pet Discount Plan
Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life/ADD)
Company Paid Group Life Insurance
EAP- Employee Assistance Program
Profit Share Program
401K and 401K Company Match
PTO (Paid Time off)
6 - Paid Holidays
Qualifications
Requirements:
Must be able to pass a post-hire drug screen, background check and employment verification
Location:
Weedsport, NY
Company Website:
********************
$20-25 hourly 21d ago
DETENTION SERVICE OFFICER (GENERIC)
Dallas County 3.8
Remote well service floorperson job
Provides supervision and control of inmates during booking, preliminary holdover, identification, confinement, recreation, visitation, release, and all other aspects of incarceration within a secure facility of the Dallas County jail system. Education, Experience and Training:
Graduation from an accredited High School/GED program, or have twelve (12) hours from an accredited college or university with a grade “C” or better, and meet all other requirements listed on the current “Statement of Qualifications” sheet which must be signed by each job applicant.
Special Requirements/Knowledge, Skills & Abilities:
Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must be at least 18 years of age. To start as a Detention Service Officer recruit, this position requires successful completion of a polygraph exam, psychological exam, and extensive background investigation. In order to become a full fledged Detention Service Officer, this position requires one year of experience as a jailer and the successful completion of a field training course and a course that includes instruction provided by the Dallas County on federal and state statutes that relate to employment management issues affecting jailers. Mandatory drug testing prior to employment, and will be subject to random, unannounced drug and/or alcohol testing during employment. Must be able to obtain and maintain all State and Sheriff's Department Commissioning requirements.
Physical Requirements/Environmental Requirements:
Must be able to perform defense tactics against individuals. Requires one or more of the following: prolonged sitting, standing, walking, running, ascending and descending of stairs, both inside and outside. Must be able to work varied days and shift schedules, to include weekends and holidays. Potential exposure to communicable diseases. 1. Performs initial physical search, confiscation and inventory of all personal and unauthorized items, recording of personal and medical information, finger-printing, taking of arrest photos and assuring inmates safety and security prior to processing into a housing unit or release on bond.
2. Handcuffs and removes specified inmates from holdover cells and escorts inmates to and from arraignments.
3. Classifies and compares fingerprints against computerized and hard copies of similar prints to establish the positive identification of each inmate.
4. Supervises the removal, bagging and storage of inmates' street clothes, issuance of jail clothing and bedding and the retrieval of street clothes and dressing of inmates for transfer to court or release from jail.
5. Supervises the authorized release and exchange of money and property to third parties outside the jail.
6. Monitors and controls inmates' behavior in holdover cells and housing unit cells and periodically conducts physical head counts.
7. Controls the operation of internal and external doors and elevators to maximize safety, security and inmate control
8. Supervises the serving of meals, laundering and exchange of clothing and bedding, as well as cleaning and sanitation within a secure facility.
9. Provides kitchen security during food preparation, transportation and cleanup.
10. Escorts inmates to and from the law library, recreation facilities, religious services, visitation and other functions, and assures that all individuals seeking to see inmates have signed in and are authorized visitors.
11. Searches inmates' incoming mail to identify, remove and document any contraband prior to delivering the mail.
12. Operates fire, riot and other equipment required to rapidly respond to jail emergencies and conducts unannounced detailed searches of inmates' cells and other jail facilities to locate and seize contraband.
13. Performs other duties as assigned.
$34k-45k yearly est. Auto-Apply 25d ago
Customer Service
The UPS Store 5010
Well service floorperson job in Columbus, OH
**Job Title:** The UPS Store Sales Associate - Immediate Opening, Apply Today
- 6956 E Broad Street, Columbus, Ohio
**Description:**
NOW HIRING for a part-time or full-time position as a Store Associate. This is an Entry Level position with starting pay ranging from $12 per hour with the possibilities of being promoted to Shift Leader, Assistant Manger or Manager. Primary responsibilities focused on delivering world-class customer service to our customers.
The ideal candidate will possess strong interpersonal skills, effective communication abilities, and the capacity to work well in a team environment. Knowledge of computer applications, including Microsoft Office (Word and Excel), is recommended. Familiarity with Internet applications is a plus. Physical requirements include the ability to stand for extended periods and lift 50-75+ lbs.
**Position Requirements:**
As a Team Member of The UPS Store, your duties will include:
- Providing prompt, efficient, and courteous customer service
- Assisting customers in determining the best shipping options for their packages
- Helping customers with document services
- Packing merchandise for shipment and processing shipments
- Operating a computerized register for sales transactions
- Must be available to work flexible hours
**Equal Opportunity Employer Statement:**
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We encourage individuals who are enthusiastic about customer service and teamwork to apply for this exciting opportunity at The UPS Store.
$12 hourly 60d+ ago
Senior Product Associate, Payment Experiences and Services
Jpmorgan Chase & Co 4.8
Well service floorperson job in Columbus, OH
JobID: 210688532 JobSchedule: Full time JobShift: Day : Short Description The Senior Associate for the Payment Experiences and Services (PxS) Product team plays a crucial role in supporting move money services by managing backlogs, writing epics and user stories, and collaborating with scrum teams. This position requires working closely with product leads and stakeholders across the Banking Payments organization to ensure the successful development and implementation of payment solutions. The role requires strong communication skills, a solid understanding of agile methodologies, and experience in product management to effectively prioritize tasks and drive the product vision forward.
Description
The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
The Senior Associate, Payment Experiences and Services (PxS) will help drive product strategy and delivery for Banking Payments Move Money Services, focused on rebuilding legacy monoliths into modularized highly available services.
We are looking for a talented and impactful individual with both high IQ and EQ to drive strategic direction and integrate a business agenda that spans multiple teams, partners, and lines of business (LOBs). The ideal candidate should be highly organized, self-motivated, and possess strong strategic thinking and communication skills, with a keen focus on execution. This role demands someone who can effectively connect the dots across various stakeholders to ensure cohesive and successful outcomes.
Job responsibilities
* Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
* Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
* Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
* Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
* Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
* Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.
Required Qualifications, Capabilities, and Skills:
* 3+ years of experience in product, financial services, technology, project management, or other relevant fields.
* Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.
* Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
* Demonstrable experience as an interface between business and technical teams.
* Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).
* Self-starter with a mindset focused on problem management/resolution and continuous improvement.
* Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.
Preferred Qualifications, Capabilities, and Skills:
* Background in financial services, retail banking, or payments is a plus.
$65k-86k yearly est. Auto-Apply 60d+ ago
Customer Service- Hotel Reservations (Remote)
Destination Knot
Remote well service floorperson job
Role Description This is a remote role for Customer Service- Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support. Qualifications
Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
Experience in enhancing Customer Experience and maintaining excellent client relationships
Exceptional communication, problem-solving, and interpersonal skills
Proficiency in using customer relationship management (CRM) tools and relevant technology
Capable of working independently in a remote environment
Prior experience in the hospitality or travel industry is a plus
What We Offer:
Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks
How to Apply:If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.
$23k-30k yearly est. Auto-Apply 18d ago
Customer Service Trainee - WFH
Spade Recruiting
Remote well service floorperson job
About Our Organization
For decades, our focus has been simple: supporting hardworking families across North America. We partner with thousands of unions and member-driven associations, offering clear, trustworthy guidance on the benefits designed to protect their members. As the only fully unionized benefits provider, we operate with a higher level of integrity, transparency, and service. Families put their trust in us - and we work every day to earn it.
Position Overview
This role goes beyond working remotely; it's a chance to make a meaningful difference. You'll assist union members who have specifically requested a review of their benefit options. Your responsibility is to guide them through their choices, answer their questions, and ensure they fully understand the programs available to support their families.
Key Responsibilities
Engage with members through scheduled phone or virtual consultations
Lead benefit review appointments in a clear, professional manner
Break down program details in simple, easy-to-understand language
Accurately complete digital forms and required paperwork
Provide follow-up communication to maintain strong relationships
Every interaction you have helps families feel more secure about their coverage and their long-term financial well-being.
What We Offer
Competitive Weekly Income with performance-based bonuses
Advancement Opportunities with a defined leadership track
Flexible Scheduling to design your full-time hours
Fully Remote Work supported by proven systems and technology
Residual Income through long-term renewals
Comprehensive Benefits including health, dental, and vision options
Ongoing Professional Development with coaching and mentorship
Annual Company Trips - all-expenses-paid destinations such as Cancun, Puerto Rico, Las Vegas, Disney, and the Bahamas
Who Excels in This Role
We're seeking individuals who bring:
Strong, confident communication skills
Reliable organization and attention to detail
A genuine desire to help and educate others
A high school diploma or equivalent
Experience in customer service, retail, or sales (an asset, but not required)
$22k-30k yearly est. Auto-Apply 60d+ ago
service writer
Specialty RV Sales
Well service floorperson job in Lancaster, OH
Service Advisor - Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
We offer terrific benefits which include:
Generous pay plan! Tell us about your experience at your interview!
Performance Bonuses!
Bi-weekly Pay Period
Excellent, Ongoing Training is Provided!
Opportunity for long term employment and growth
Medical, Dental and Vision Insurance
Disability Insurance
401(k) Retirement Plan
5-day work week, closed on Sundays!
About Us
Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community
We are an Equal Opportunity Employer -
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
$31k-51k yearly est. 60d+ ago
Service Writer
Apple Farm Service 3.9
Well service floorperson job in Mechanicsburg, OH
Apple Farm Service is looking for an organized and enthusiastic Service Writer to join their team. The Service Writer is responsible for scheduling our team of service technicians and properly billing our customers for completed work. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect.
Responsibilities:
• Take customer phone calls
• Convert phone calls and in-store customer visits into work orders in the dealer business system
• Assign service technicians to work orders
• Track communication from the service technicians as notes to the work orders
• Open and close work orders with correct information to create precise billing totals
• Great customers and phone calls with friendly and positive customer service
• Check with service technicians on progress of repairs
• Discuss problems and issues with customers to help the service technicians diagnose the problem
Pay:
***Please note that any estimated salaries listed on external job sites may be inaccurate and are not provided by Apple Farm Service.***
• Pay based on experience and work ethic.
• Time and a half paid for any hours worked over 40 hr/wk.
• Raises offered based on performance and time spent within the company
Benefits (available after 90 days):
• Medical, Dental, Vision, and Life insurance
• HSA with Free Contributions
• Paid time off/Paid Holidays
• Matching 401k program
• Uniform Services
• Tuition and Training Reimbursements available
Company Culture
• Family-owned business with direct communication from the owner
• Customer focused business, partnering with each customer on their behalf
• Belief in hard work ethic and teamwork to assist each customer
• Understanding on flexible schedules on family events and emergencies
• Belief in customer satisfaction over efficiencies or gross profit
About Apple Farm Service:
Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more.
If you feel that you would be a great fit for our Service Writer role, we want to hear from you! Apply today.