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Account coordinator vs customer account executive

The differences between account coordinators and customer account executives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an account coordinator, becoming a customer account executive takes usually requires 6-12 months. Additionally, a customer account executive has an average salary of $61,741, which is higher than the $39,973 average annual salary of an account coordinator.

The top three skills for an account coordinator include customer service, data entry and powerpoint. The most important skills for a customer account executive are quality customer service, customer accounts, and inbound calls.

Account coordinator vs customer account executive overview

Account CoordinatorCustomer Account Executive
Yearly salary$39,973$61,741
Hourly rate$19.22$29.68
Growth rate8%-4%
Number of jobs93,480277,757
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 41%
Average age4240
Years of experience412

What does an account coordinator do?

An account coordinator assists account executives by providing day-to-day administrative support such as preparing and filing sales contracts and reports. As coordinators, they must maintain a good relationship with their clients and vendors by addressing issues and with regular communication. Account coordinators must possess essential skills such as a strong business administration background, adept at both written and verbal communication, and excellent time management. They are also responsible for researching prospective clients and produce client feedbacks to their account management teams.

What does a customer account executive do?

The role of account executives is to support both new and existing client accounts. They are responsible for building and maintaining positive relationships with new and existing clients. They are often the point of contact for brand teams and clients. They are expected to fulfill other duties and responsibilities, which include developing new business prospects, designing and maintaining account plans for clients, and coordinating account activities. To become a successful account executive, you should have excellent strategic planning skills, solid sales skills, and attention to detail.

Account coordinator vs customer account executive salary

Account coordinators and customer account executives have different pay scales, as shown below.

Account CoordinatorCustomer Account Executive
Average salary$39,973$61,741
Salary rangeBetween $29,000 And $54,000Between $26,000 And $143,000
Highest paying CityWashington, DCBoston, MA
Highest paying stateNew YorkAlaska
Best paying companyThe American Musical and Dramatic AcademyOkta
Best paying industryProfessionalTelecommunication

Differences between account coordinator and customer account executive education

There are a few differences between an account coordinator and a customer account executive in terms of educational background:

Account CoordinatorCustomer Account Executive
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeNorthwestern University-

Account coordinator vs customer account executive demographics

Here are the differences between account coordinators' and customer account executives' demographics:

Account CoordinatorCustomer Account Executive
Average age4240
Gender ratioMale, 27.5% Female, 72.5%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 12.2% Asian, 5.3% White, 66.5% American Indian and Alaska Native, 0.6%Black or African American, 14.5% Unknown, 5.3% Hispanic or Latino, 17.6% Asian, 6.8% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage12%7%

Differences between account coordinator and customer account executive duties and responsibilities

Account coordinator example responsibilities.

  • Manage service activations and product fulfillment, ESN changes, activations, deactivations and overall customer service satisfaction.
  • Manage bookkeeper and QuickBooks tabulations.
  • Manage client and prospect database for marketing purposes through Salesforce.com.
  • Capitalize on strong organizational and interpersonal skills to expertly manage the regional provider enrollment system for Medicare and Medicaid memberships.
  • Design business cards, letterhead and CRM.
  • Update forecast in CRM from all sales opportunities.
  • Show more

Customer account executive example responsibilities.

  • Manage produce cleanliness and preparation.
  • Show compassion and sympathy with problems.
  • Assist customers with making transactions and bundling services.
  • Work with various programs on a windows base system.
  • Secure long- lasting relationships with Comcast and its clients.
  • Monitor outages and maintenance windows by tracking nodes and affect accounts.
  • Show more

Account coordinator vs customer account executive skills

Common account coordinator skills
  • Customer Service, 23%
  • Data Entry, 9%
  • PowerPoint, 7%
  • Account Management, 7%
  • Project Management, 5%
  • Account Executives, 4%
Common customer account executive skills
  • Quality Customer Service, 14%
  • Customer Accounts, 10%
  • Inbound Calls, 9%
  • Technical Support, 7%
  • Customer Satisfaction, 5%
  • Customer Inquiries, 4%

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