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Account services manager vs key account manager

The differences between account services managers and key account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an account services manager and a key account manager. Additionally, a key account manager has an average salary of $102,315, which is higher than the $71,771 average annual salary of an account services manager.

The top three skills for an account services manager include customer service, digital marketing and account management. The most important skills for a key account manager are account management, customer service, and patients.

Account services manager vs key account manager overview

Account Services ManagerKey Account Manager
Yearly salary$71,771$102,315
Hourly rate$34.51$49.19
Growth rate5%5%
Number of jobs223,390160,992
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does an account services manager do?

An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally. They also supervise the performance of account service teams, ensuring to reach sales targets and customer satisfaction. Furthermore, as an account services manager, it is essential to lead and encourage the workforce to accomplish sales goals, all while implementing the company's policies and regulations.

What does a key account manager do?

A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.

Account services manager vs key account manager salary

Account services managers and key account managers have different pay scales, as shown below.

Account Services ManagerKey Account Manager
Average salary$71,771$102,315
Salary rangeBetween $46,000 And $111,000Between $75,000 And $138,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkMaine
Best paying companySAPQuidel
Best paying industryTechnologyPharmaceutical

Differences between account services manager and key account manager education

There are a few differences between an account services manager and a key account manager in terms of educational background:

Account Services ManagerKey Account Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Account services manager vs key account manager demographics

Here are the differences between account services managers' and key account managers' demographics:

Account Services ManagerKey Account Manager
Average age4646
Gender ratioMale, 56.1% Female, 43.9%Male, 68.1% Female, 31.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between account services manager and key account manager duties and responsibilities

Account services manager example responsibilities.

  • Lead open enrollment presentations using PowerPoint, large & small group public speaking.
  • Meet with clients to coordinate and manage their email marketing efforts to ensure optimum ROI goals.
  • Manage a national merchant retail portfolio.
  • Catapult sales, inventory and operations process efficiency by managing vendor partnership and development of proprietary web-base CRM.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Land sales for IBM's entire brand portfolio and drive accounts from sales to delivery and execution.
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Key account manager example responsibilities.

  • Lead the KAM division in market share expansion and activation for SWS portfolio.
  • Develop and manage GPO partnerships and new relationships in preparation of new product launch.
  • Utilize IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.
  • Manage company CRM implementation leading to increase sales profitability and customer satisfaction.
  • Provide managed care expertise to industry leading system developers to create web-base solutions for healthcare revenue cycle.
  • Manage services including contract logistics, distribution, and inbound logistics and shipping brokerage along with various additional transportation solutions.
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Account services manager vs key account manager skills

Common account services manager skills
  • Customer Service, 19%
  • Digital Marketing, 11%
  • Account Management, 11%
  • Healthcare, 5%
  • Client Relationships, 4%
  • Business Development, 4%
Common key account manager skills
  • Account Management, 10%
  • Customer Service, 7%
  • Patients, 6%
  • CRM, 6%
  • Customer Relationships, 5%
  • Excellent Interpersonal, 5%

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