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The differences between account services managers and major account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an account services manager and a major account manager. Additionally, a major account manager has an average salary of $98,287, which is higher than the $71,771 average annual salary of an account services manager.
The top three skills for an account services manager include customer service, digital marketing and account management. The most important skills for a major account manager are digital marketing, customer service, and cloud.
| Account Services Manager | Major Account Manager | |
| Yearly salary | $71,771 | $98,287 |
| Hourly rate | $34.51 | $47.25 |
| Growth rate | 5% | 5% |
| Number of jobs | 223,390 | 164,210 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 79% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally. They also supervise the performance of account service teams, ensuring to reach sales targets and customer satisfaction. Furthermore, as an account services manager, it is essential to lead and encourage the workforce to accomplish sales goals, all while implementing the company's policies and regulations.
Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.
Account services managers and major account managers have different pay scales, as shown below.
| Account Services Manager | Major Account Manager | |
| Average salary | $71,771 | $98,287 |
| Salary range | Between $46,000 And $111,000 | Between $59,000 And $161,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | SAP | - |
| Best paying industry | Technology | - |
There are a few differences between an account services manager and a major account manager in terms of educational background:
| Account Services Manager | Major Account Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 79% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between account services managers' and major account managers' demographics:
| Account Services Manager | Major Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 56.1% Female, 43.9% | Male, 71.0% Female, 29.0% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |