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Administrative assistant/scheduler vs administrative staff

The differences between administrative assistant/schedulers and administrative staff can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative assistant/scheduler and an administrative staff. Additionally, an administrative staff has an average salary of $77,101, which is higher than the $38,024 average annual salary of an administrative assistant/scheduler.

The top three skills for an administrative assistant/scheduler include customer service, administrative tasks and patients. The most important skills for an administrative staff are telephone calls, word processing, and travel arrangements.

Administrative assistant/scheduler vs administrative staff overview

Administrative Assistant/SchedulerAdministrative Staff
Yearly salary$38,024$77,101
Hourly rate$18.28$37.07
Growth rate-8%-8%
Number of jobs58,356119,030
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 63%
Average age5050
Years of experience22

What does an administrative assistant/scheduler do?

Administrative assistants/schedulers schedule company appointments and meetings, answer phone calls, and forward them to relevant staff members. They take meeting minutes and notes, order and take office supplies stock, and prepare documents for business trips and meetings. Besides finding methods to enhance administrative processes, administrative assistants/schedulers also help senior staff or other teams to write and issue emails to team members and company departments. Moreover, these professionals research and book the staff's travel arrangements.

What does an administrative staff do?

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Administrative assistant/scheduler vs administrative staff salary

Administrative assistant/schedulers and administrative staff have different pay scales, as shown below.

Administrative Assistant/SchedulerAdministrative Staff
Average salary$38,024$77,101
Salary rangeBetween $29,000 And $49,000Between $58,000 And $101,000
Highest paying CityCupertino, CASan Francisco, CA
Highest paying stateHawaiiCalifornia
Best paying companyTrue Care Home CareNVIDIA
Best paying industryConstructionProfessional

Differences between administrative assistant/scheduler and administrative staff education

There are a few differences between an administrative assistant/scheduler and an administrative staff in terms of educational background:

Administrative Assistant/SchedulerAdministrative Staff
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Administrative assistant/scheduler vs administrative staff demographics

Here are the differences between administrative assistant/schedulers' and administrative staff' demographics:

Administrative Assistant/SchedulerAdministrative Staff
Average age5050
Gender ratioMale, 11.6% Female, 88.4%Male, 31.9% Female, 68.1%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative assistant/scheduler and administrative staff duties and responsibilities

Administrative assistant/scheduler example responsibilities.

  • Manage effective communication with patients on informative instructions and expectations prior to surgery and responding to questions due to post surgery.
  • Deposit all checks and ACH remittances on time.
  • Transition the patient medical records from hard charts to full EMR system within a matter of months.
  • Prepare PowerPoint presentations, facilities coordination and inventory.
  • Communicate with clinical staff via EMR telephone encounters/messages.
  • Verify insurance information and demographics according to HIPPA laws.
  • Show more

Administrative staff example responsibilities.

  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare PowerPoint presentations for management distribution.
  • Maintain payroll information by collect, calculate and enter data.
  • Prepare briefing slides and presentation material using PowerPoint and Visio.
  • Maintain accounting statements, databases, and other financial information such as payroll coding and budget preparation
  • Provide cloud base customer relationship management with Salesforce for optimization in coordination of the workforce development program and other community orient events
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Administrative assistant/scheduler vs administrative staff skills

Common administrative assistant/scheduler skills
  • Customer Service, 20%
  • Administrative Tasks, 11%
  • Patients, 11%
  • HR, 11%
  • Data Entry, 5%
  • Excellent Interpersonal, 5%
Common administrative staff skills
  • Telephone Calls, 19%
  • Word Processing, 16%
  • Travel Arrangements, 7%
  • Payroll, 6%
  • Personnel Actions, 6%
  • Financial Reports, 5%

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