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Administrative assistant/scheduler vs administrative support

The differences between administrative assistant/schedulers and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative assistant/scheduler and an administrative support. Additionally, an administrative assistant/scheduler has an average salary of $38,024, which is higher than the $37,692 average annual salary of an administrative support.

The top three skills for an administrative assistant/scheduler include customer service, administrative tasks and patients. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Administrative assistant/scheduler vs administrative support overview

Administrative Assistant/SchedulerAdministrative Support
Yearly salary$38,024$37,692
Hourly rate$18.28$18.12
Growth rate-8%-8%
Number of jobs58,356114,480
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does an administrative assistant/scheduler do?

Administrative assistants/schedulers schedule company appointments and meetings, answer phone calls, and forward them to relevant staff members. They take meeting minutes and notes, order and take office supplies stock, and prepare documents for business trips and meetings. Besides finding methods to enhance administrative processes, administrative assistants/schedulers also help senior staff or other teams to write and issue emails to team members and company departments. Moreover, these professionals research and book the staff's travel arrangements.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Administrative assistant/scheduler vs administrative support salary

Administrative assistant/schedulers and administrative supports have different pay scales, as shown below.

Administrative Assistant/SchedulerAdministrative Support
Average salary$38,024$37,692
Salary rangeBetween $29,000 And $49,000Between $26,000 And $53,000
Highest paying CityCupertino, CAWashington, DC
Highest paying stateHawaiiRhode Island
Best paying companyTrue Care Home CarePacific Investment Management Company LLC
Best paying industryConstructionTechnology

Differences between administrative assistant/scheduler and administrative support education

There are a few differences between an administrative assistant/scheduler and an administrative support in terms of educational background:

Administrative Assistant/SchedulerAdministrative Support
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Administrative assistant/scheduler vs administrative support demographics

Here are the differences between administrative assistant/schedulers' and administrative supports' demographics:

Administrative Assistant/SchedulerAdministrative Support
Average age5050
Gender ratioMale, 11.6% Female, 88.4%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative assistant/scheduler and administrative support duties and responsibilities

Administrative assistant/scheduler example responsibilities.

  • Manage effective communication with patients on informative instructions and expectations prior to surgery and responding to questions due to post surgery.
  • Deposit all checks and ACH remittances on time.
  • Transition the patient medical records from hard charts to full EMR system within a matter of months.
  • Prepare PowerPoint presentations, facilities coordination and inventory.
  • Communicate with clinical staff via EMR telephone encounters/messages.
  • Verify insurance information and demographics according to HIPPA laws.
  • Show more

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
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Administrative assistant/scheduler vs administrative support skills

Common administrative assistant/scheduler skills
  • Customer Service, 20%
  • Administrative Tasks, 11%
  • Patients, 11%
  • HR, 11%
  • Data Entry, 5%
  • Excellent Interpersonal, 5%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

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