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Administrative assistant/scheduler vs clerical/administrative assistant

The differences between administrative assistant/schedulers and clerical/administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative assistant/scheduler and a clerical/administrative assistant. Additionally, an administrative assistant/scheduler has an average salary of $38,024, which is higher than the $30,983 average annual salary of a clerical/administrative assistant.

The top three skills for an administrative assistant/scheduler include customer service, administrative tasks and patients. The most important skills for a clerical/administrative assistant are data entry, word processing, and payroll.

Administrative assistant/scheduler vs clerical/administrative assistant overview

Administrative Assistant/SchedulerClerical/Administrative Assistant
Yearly salary$38,024$30,983
Hourly rate$18.28$14.90
Growth rate-8%-8%
Number of jobs58,35656,261
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 35%
Average age5050
Years of experience22

What does an administrative assistant/scheduler do?

Administrative assistants/schedulers schedule company appointments and meetings, answer phone calls, and forward them to relevant staff members. They take meeting minutes and notes, order and take office supplies stock, and prepare documents for business trips and meetings. Besides finding methods to enhance administrative processes, administrative assistants/schedulers also help senior staff or other teams to write and issue emails to team members and company departments. Moreover, these professionals research and book the staff's travel arrangements.

What does a clerical/administrative assistant do?

An administrative assistant, also known as a secretary or office clerk, is someone who carries out daily clerical and administrative tasks. Admin assistants do a variety of tasks such as answering phone calls, organizing files, maintaining contacts, schedule meetings and appointments, and many more. Their task can be extensive, depending on the needs of operations and higher management. They serve as a gatekeeper of the company, so strong verbal and written communication skills are a must. They should also exhibit great organizational skills and time management since they act as the resource of the company.

Administrative assistant/scheduler vs clerical/administrative assistant salary

Administrative assistant/schedulers and clerical/administrative assistants have different pay scales, as shown below.

Administrative Assistant/SchedulerClerical/Administrative Assistant
Average salary$38,024$30,983
Salary rangeBetween $29,000 And $49,000Between $24,000 And $38,000
Highest paying CityCupertino, CASeattle, WA
Highest paying stateHawaiiWashington
Best paying companyTrue Care Home CareUniversity of California
Best paying industryConstructionGovernment

Differences between administrative assistant/scheduler and clerical/administrative assistant education

There are a few differences between an administrative assistant/scheduler and a clerical/administrative assistant in terms of educational background:

Administrative Assistant/SchedulerClerical/Administrative Assistant
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Administrative assistant/scheduler vs clerical/administrative assistant demographics

Here are the differences between administrative assistant/schedulers' and clerical/administrative assistants' demographics:

Administrative Assistant/SchedulerClerical/Administrative Assistant
Average age5050
Gender ratioMale, 11.6% Female, 88.4%Male, 14.5% Female, 85.5%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative assistant/scheduler and clerical/administrative assistant duties and responsibilities

Administrative assistant/scheduler example responsibilities.

  • Manage effective communication with patients on informative instructions and expectations prior to surgery and responding to questions due to post surgery.
  • Deposit all checks and ACH remittances on time.
  • Transition the patient medical records from hard charts to full EMR system within a matter of months.
  • Prepare PowerPoint presentations, facilities coordination and inventory.
  • Communicate with clinical staff via EMR telephone encounters/messages.
  • Verify insurance information and demographics according to HIPPA laws.
  • Show more

Clerical/administrative assistant example responsibilities.

  • Work with QuickBooks to manage store invoices and accounts.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Check patients in and out, EMR, collect co-pays, answer phones, and take patients to exam rooms.
  • Assist with preparing and printing of exhibits, spreadsheets and PowerPoint slides as needed.
  • Maintain payroll and expense information.
  • Show more

Administrative assistant/scheduler vs clerical/administrative assistant skills

Common administrative assistant/scheduler skills
  • Customer Service, 20%
  • Administrative Tasks, 11%
  • Patients, 11%
  • HR, 11%
  • Data Entry, 5%
  • Excellent Interpersonal, 5%
Common clerical/administrative assistant skills
  • Data Entry, 31%
  • Word Processing, 18%
  • Payroll, 14%
  • Customer Service, 7%
  • Scheduling Appointments, 4%
  • Clerical Support, 3%

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