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Administrative assistant/scheduler vs front desk administrative assistant

The differences between administrative assistant/schedulers and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative assistant/scheduler and a front desk administrative assistant. Additionally, an administrative assistant/scheduler has an average salary of $38,024, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for an administrative assistant/scheduler include customer service, administrative tasks and patients. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

Administrative assistant/scheduler vs front desk administrative assistant overview

Administrative Assistant/SchedulerFront Desk Administrative Assistant
Yearly salary$38,024$33,037
Hourly rate$18.28$15.88
Growth rate-8%-8%
Number of jobs58,35695,732
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 40%
Average age5050
Years of experience22

What does an administrative assistant/scheduler do?

Administrative assistants/schedulers schedule company appointments and meetings, answer phone calls, and forward them to relevant staff members. They take meeting minutes and notes, order and take office supplies stock, and prepare documents for business trips and meetings. Besides finding methods to enhance administrative processes, administrative assistants/schedulers also help senior staff or other teams to write and issue emails to team members and company departments. Moreover, these professionals research and book the staff's travel arrangements.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

Administrative assistant/scheduler vs front desk administrative assistant salary

Administrative assistant/schedulers and front desk administrative assistants have different pay scales, as shown below.

Administrative Assistant/SchedulerFront Desk Administrative Assistant
Average salary$38,024$33,037
Salary rangeBetween $29,000 And $49,000Between $27,000 And $39,000
Highest paying CityCupertino, CASpringfield, MA
Highest paying stateHawaiiConnecticut
Best paying companyTrue Care Home CareUniversity of California, Berkeley
Best paying industryConstructionProfessional

Differences between administrative assistant/scheduler and front desk administrative assistant education

There are a few differences between an administrative assistant/scheduler and a front desk administrative assistant in terms of educational background:

Administrative Assistant/SchedulerFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Administrative assistant/scheduler vs front desk administrative assistant demographics

Here are the differences between administrative assistant/schedulers' and front desk administrative assistants' demographics:

Administrative Assistant/SchedulerFront Desk Administrative Assistant
Average age5050
Gender ratioMale, 11.6% Female, 88.4%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative assistant/scheduler and front desk administrative assistant duties and responsibilities

Administrative assistant/scheduler example responsibilities.

  • Manage effective communication with patients on informative instructions and expectations prior to surgery and responding to questions due to post surgery.
  • Deposit all checks and ACH remittances on time.
  • Transition the patient medical records from hard charts to full EMR system within a matter of months.
  • Prepare PowerPoint presentations, facilities coordination and inventory.
  • Communicate with clinical staff via EMR telephone encounters/messages.
  • Verify insurance information and demographics according to HIPPA laws.
  • Show more

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Administrative assistant/scheduler vs front desk administrative assistant skills

Common administrative assistant/scheduler skills
  • Customer Service, 20%
  • Administrative Tasks, 11%
  • Patients, 11%
  • HR, 11%
  • Data Entry, 5%
  • Excellent Interpersonal, 5%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

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