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Administrative associate vs department secretary

The differences between administrative associates and department secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative associate and a department secretary. Additionally, a department secretary has an average salary of $35,473, which is higher than the $34,873 average annual salary of an administrative associate.

The top three skills for an administrative associate include administrative tasks, purchase orders and customer service. The most important skills for a department secretary are patients, customer service, and data entry.

Administrative associate vs department secretary overview

Administrative AssociateDepartment Secretary
Yearly salary$34,873$35,473
Hourly rate$16.77$17.05
Growth rate-8%-8%
Number of jobs54,49980,303
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 39%
Average age5050
Years of experience22

What does an administrative associate do?

An administrative associate is responsible for performing various tasks such as handling and processing paperwork, attending meetings and preparing minutes, responding to inquiries and other forms of correspondence, keeping accurate records, updating databases, and monitoring the company's financial activities. They also communicate with various department personnel, ensuring coordination should any important matter would arise. Furthermore, as an administrative associate, they are in charge of procuring supplies, implementing company policies, and supporting any staff members if needed.

What does a department secretary do?

A department secretary is responsible for providing administrative and clerical support to a specific department, ensuring smooth operations to maintain high-quality services to the customers and business partners. Department secretaries should have excellent knowledge of office management principles, especially on data processing procedures and customer service processes. They handle the scheduling of meetings and conferences, responding to customers' inquiries and concerns, directing visitors to the appropriate personnel and department, sorting files, and submitting business transactions and financial reports. A department secretary also recommends strategic procedures to generate more revenues and increase the company's profitability.

Administrative associate vs department secretary salary

Administrative associates and department secretaries have different pay scales, as shown below.

Administrative AssociateDepartment Secretary
Average salary$34,873$35,473
Salary rangeBetween $23,000 And $51,000Between $26,000 And $47,000
Highest paying CityWashington, DCOakland, CA
Highest paying stateNew YorkCalifornia
Best paying companyLord AbbettBrigham and Women's Hospital
Best paying industryFinanceGovernment

Differences between administrative associate and department secretary education

There are a few differences between an administrative associate and a department secretary in terms of educational background:

Administrative AssociateDepartment Secretary
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Administrative associate vs department secretary demographics

Here are the differences between administrative associates' and department secretaries' demographics:

Administrative AssociateDepartment Secretary
Average age5050
Gender ratioMale, 21.6% Female, 78.4%Male, 7.0% Female, 93.0%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative associate and department secretary duties and responsibilities

Administrative associate example responsibilities.

  • Manage consultants' calendar, arrange travel, paid bills via QuickBooks software.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Enter invoices in QuickBooks and P2P.
  • Fulfill medical record requests from patients, providers and insurance companies in a HIPAA compliant way.
  • Prepare PowerPoint presentations and address day to day general operations and office procedures.
  • Prepare PowerPoint & other digital media for presentations that are distributed to upper management.
  • Show more

Department secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Volunteer for ISO auditor duties to ensure ISO procedures are followed for certification.
  • Perform payroll functions, including maintaining timekeeping information and processing and submitting payroll.
  • Prepare materials for monthly board of directors meetings including PowerPoint presentations, agendas and minutes.
  • Complete all payroll documentation, enter all payroll documentation into computer program, and submit to payroll department.
  • Create PowerPoint presentations used for business development, organize files and develop spreadsheets, fax reports and scan documents.
  • Show more

Administrative associate vs department secretary skills

Common administrative associate skills
  • Administrative Tasks, 12%
  • Purchase Orders, 10%
  • Customer Service, 10%
  • Telephone Calls, 9%
  • Travel Arrangements, 9%
  • Patients, 8%
Common department secretary skills
  • Patients, 22%
  • Customer Service, 10%
  • Data Entry, 7%
  • Medical Terminology, 7%
  • Patient Care, 4%
  • Word Processing, 4%

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