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Administrative support staff vs administrative officer

The differences between administrative support staff and administrative officers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an administrative support staff, becoming an administrative officer takes usually requires 1-2 years. Additionally, an administrative officer has an average salary of $64,338, which is higher than the $33,602 average annual salary of an administrative support staff.

The top three skills for an administrative support staff include excellent interpersonal, data entry and customer service. The most important skills for an administrative officer are veterans, human resources, and rehabilitation.

Administrative support staff vs administrative officer overview

Administrative Support StaffAdministrative Officer
Yearly salary$33,602$64,338
Hourly rate$16.15$30.93
Growth rate-8%-8%
Number of jobs162,43698,238
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Average age4750
Years of experience62

Administrative support staff vs administrative officer salary

Administrative support staff and administrative officers have different pay scales, as shown below.

Administrative Support StaffAdministrative Officer
Average salary$33,602$64,338
Salary rangeBetween $27,000 And $41,000Between $40,000 And $103,000
Highest paying City-San Francisco, CA
Highest paying state-Oregon
Best paying company-UBS
Best paying industry-Finance

Differences between administrative support staff and administrative officer education

There are a few differences between an administrative support staff and an administrative officer in terms of educational background:

Administrative Support StaffAdministrative Officer
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldWestern Carolina University

Administrative support staff vs administrative officer demographics

Here are the differences between administrative support staff' and administrative officers' demographics:

Administrative Support StaffAdministrative Officer
Average age4750
Gender ratioMale, 24.5% Female, 75.5%Male, 42.8% Female, 57.2%
Race ratioBlack or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage8%6%

Differences between administrative support staff and administrative officer duties and responsibilities

Administrative support staff example responsibilities.

  • Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
  • Maintain SharePoint site for SEDD branch.
  • Prepare and release medical records in accordance with HIPAA policy.
  • Process submission of employee's retirement contributions, payroll and insurance benefits.
  • Assist project and event coordinators with the logistics and operations of various projects.
  • Monitor client payments, enter and adjust payroll, and create credit and billing invoices.
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Administrative officer example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Assist veterans during registration and authentication processes.
  • Develop agendas and PowerPoint presentations for c-level executives.
  • Interview patients before surgery/examinations and inform patients of necessary requirements before procedures.
  • Schedule appointments and meetings and oversee all travel logistics for senior management.
  • Communicate with outside vendors for probationer's drug rehabilitation, domestic violence, and education.
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Administrative support staff vs administrative officer skills

Common administrative support staff skills
  • Excellent Interpersonal, 20%
  • Data Entry, 14%
  • Customer Service, 10%
  • Word Processing, 7%
  • Scheduling Appointments, 6%
  • Personnel Data, 6%
Common administrative officer skills
  • Veterans, 9%
  • Human Resources, 9%
  • Rehabilitation, 5%
  • Personnel Actions, 5%
  • Financial Management, 5%
  • Patients, 5%

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