Administrative support staff vs administrative receptionist

The differences between administrative support staff and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an administrative support staff, becoming an administrative receptionist takes usually requires 1-2 years. Additionally, an administrative support staff has an average salary of $33,602, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for an administrative support staff include excellent interpersonal, data entry and customer service. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Administrative support staff vs administrative receptionist overview

	Administrative Support Staff	Administrative Receptionist
Yearly salary	$33,602	$31,502
Hourly rate	$16.15	$15.15
Growth rate	-8%	-8%
Number of jobs	162,436	91,892
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 35%
Average age	47	50
Years of experience	6	2

Administrative support staff vs administrative receptionist salary

Administrative support staff and administrative receptionists have different pay scales, as shown below.

	Administrative Support Staff	Administrative Receptionist
Average salary	$33,602	$31,502
Salary range	Between $27,000 And $41,000	Between $25,000 And $38,000
Highest paying City	-	Oakland, CA
Highest paying state	-	Washington
Best paying company	-	Beacon Hill Staffing Group
Best paying industry	-	Technology

Differences between administrative support staff and administrative receptionist education

There are a few differences between an administrative support staff and an administrative receptionist in terms of educational background:

	Administrative Support Staff	Administrative Receptionist
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Western Carolina University

Administrative support staff vs administrative receptionist demographics

Here are the differences between administrative support staff' and administrative receptionists' demographics:

	Administrative Support Staff	Administrative Receptionist
Average age	47	50
Gender ratio	Male, 24.5% Female, 75.5%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	6%

Differences between administrative support staff and administrative receptionist duties and responsibilities

Administrative support staff example responsibilities.

Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
Maintain SharePoint site for SEDD branch.
Prepare and release medical records in accordance with HIPAA policy.
Process submission of employee's retirement contributions, payroll and insurance benefits.
Assist project and event coordinators with the logistics and operations of various projects.
Monitor client payments, enter and adjust payroll, and create credit and billing invoices.

Administrative receptionist example responsibilities.

Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
Sort first class mail, FedEx, campus mail and all incoming mail daily.
Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.

Administrative support staff vs administrative receptionist skills

Common administrative support staff skills

Excellent Interpersonal, 20%
Data Entry, 14%
Customer Service, 10%
Word Processing, 7%
Scheduling Appointments, 6%
Personnel Data, 6%

Common administrative receptionist skills

Customer Service, 18%
Patients, 12%
Data Entry, 11%
Phone Calls, 8%
Front Desk, 6%
Word Processing, 4%

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Administrative Support Staff
Administrative Support Staff vs Administrative Receptionist

Updated January 8, 2025

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