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Administrative support staff vs administrative support specialist

The differences between administrative support staff and administrative support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an administrative support staff, becoming an administrative support specialist takes usually requires 1-2 years. Additionally, an administrative support specialist has an average salary of $38,244, which is higher than the $33,602 average annual salary of an administrative support staff.

The top three skills for an administrative support staff include excellent interpersonal, data entry and customer service. The most important skills for an administrative support specialist are customer service, data entry, and patients.

Administrative support staff vs administrative support specialist overview

Administrative Support StaffAdministrative Support Specialist
Yearly salary$33,602$38,244
Hourly rate$16.15$18.39
Growth rate-8%-8%
Number of jobs162,436139,654
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 48%
Average age4750
Years of experience62

Administrative support staff vs administrative support specialist salary

Administrative support staff and administrative support specialists have different pay scales, as shown below.

Administrative Support StaffAdministrative Support Specialist
Average salary$33,602$38,244
Salary rangeBetween $27,000 And $41,000Between $29,000 And $49,000
Highest paying City-Washington, DC
Highest paying state-Connecticut
Best paying company-King County
Best paying industry-Government

Differences between administrative support staff and administrative support specialist education

There are a few differences between an administrative support staff and an administrative support specialist in terms of educational background:

Administrative Support StaffAdministrative Support Specialist
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldWestern Carolina University

Administrative support staff vs administrative support specialist demographics

Here are the differences between administrative support staff' and administrative support specialists' demographics:

Administrative Support StaffAdministrative Support Specialist
Average age4750
Gender ratioMale, 24.5% Female, 75.5%Male, 20.5% Female, 79.5%
Race ratioBlack or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage8%6%

Differences between administrative support staff and administrative support specialist duties and responsibilities

Administrative support staff example responsibilities.

  • Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
  • Maintain SharePoint site for SEDD branch.
  • Prepare and release medical records in accordance with HIPAA policy.
  • Process submission of employee's retirement contributions, payroll and insurance benefits.
  • Assist project and event coordinators with the logistics and operations of various projects.
  • Monitor client payments, enter and adjust payroll, and create credit and billing invoices.
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Administrative support specialist example responsibilities.

  • Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Assist SharePoint intranet creation and documentation.
  • Generate PowerPoint presentations for meetings and training.
  • Maintain and post unit documents utilizing SharePoint.
  • Maintain files on all division civilian personnel, submit accurate payroll sheets for assign civilian personnel.
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Administrative support staff vs administrative support specialist skills

Common administrative support staff skills
  • Excellent Interpersonal, 20%
  • Data Entry, 14%
  • Customer Service, 10%
  • Word Processing, 7%
  • Scheduling Appointments, 6%
  • Personnel Data, 6%
Common administrative support specialist skills
  • Customer Service, 16%
  • Data Entry, 8%
  • Patients, 6%
  • PowerPoint, 5%
  • Administrative Functions, 4%
  • Office Equipment, 4%

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