Administrative support staff vs administrative technician

The differences between administrative support staff and administrative technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an administrative support staff, becoming an administrative technician takes usually requires 1-2 years. Additionally, an administrative technician has an average salary of $41,290, which is higher than the $33,602 average annual salary of an administrative support staff.

The top three skills for an administrative support staff include excellent interpersonal, data entry and customer service. The most important skills for an administrative technician are customer service, data entry, and patients.

Administrative support staff vs administrative technician overview

	Administrative Support Staff	Administrative Technician
Yearly salary	$33,602	$41,290
Hourly rate	$16.15	$19.85
Growth rate	-8%	-8%
Number of jobs	162,436	73,101
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 49%
Average age	47	50
Years of experience	6	2

Administrative support staff vs administrative technician salary

Administrative support staff and administrative technicians have different pay scales, as shown below.

	Administrative Support Staff	Administrative Technician
Average salary	$33,602	$41,290
Salary range	Between $27,000 And $41,000	Between $25,000 And $65,000
Highest paying City	-	Boston, MA
Highest paying state	-	Connecticut
Best paying company	-	InfosysPublicService
Best paying industry	-	Finance

Differences between administrative support staff and administrative technician education

There are a few differences between an administrative support staff and an administrative technician in terms of educational background:

	Administrative Support Staff	Administrative Technician
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Western Carolina University

Administrative support staff vs administrative technician demographics

Here are the differences between administrative support staff' and administrative technicians' demographics:

	Administrative Support Staff	Administrative Technician
Average age	47	50
Gender ratio	Male, 24.5% Female, 75.5%	Male, 34.0% Female, 66.0%
Race ratio	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	6%

Differences between administrative support staff and administrative technician duties and responsibilities

Administrative support staff example responsibilities.

Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
Maintain SharePoint site for SEDD branch.
Prepare and release medical records in accordance with HIPAA policy.
Process submission of employee's retirement contributions, payroll and insurance benefits.
Assist project and event coordinators with the logistics and operations of various projects.
Monitor client payments, enter and adjust payroll, and create credit and billing invoices.

Administrative technician example responsibilities.

Design and manage an innovative human capital and knowledge management information technology systems (e.g., PeopleSoft).
Manage after-hour phone consultations and create referral records for 2.2k patients while ensuring care continuity from civilian medical facilities.
Perform classroom instruction on Linux OS and database operations.
Utilize SharePoint to copy soft tokens into the appropriate agency's folder.
Build, maintain and support the company's Intranet portal system using SharePoint.
Set up PCs and laptops to any new employee for when they first arrive.

Administrative support staff vs administrative technician skills

Common administrative support staff skills

Excellent Interpersonal, 20%
Data Entry, 14%
Customer Service, 10%
Word Processing, 7%
Scheduling Appointments, 6%
Personnel Data, 6%

Common administrative technician skills

Customer Service, 14%
Data Entry, 11%
Patients, 8%
Database Management, 5%
Payroll, 5%
Troubleshoot, 4%

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Office and Administrative Industry
Administrative Support Staff
Administrative Support Staff vs Administrative Technician

Updated January 8, 2025

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