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Branch operations manager vs operations program manager

The differences between branch operations managers and operations program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch operations manager and an operations program manager. Additionally, an operations program manager has an average salary of $111,378, which is higher than the $55,450 average annual salary of a branch operations manager.

The top three skills for a branch operations manager include customer satisfaction, human resources and security procedures. The most important skills for an operations program manager are project management, program management, and continuous improvement.

Branch operations manager vs operations program manager overview

Branch Operations ManagerOperations Program Manager
Yearly salary$55,450$111,378
Hourly rate$26.66$53.55
Growth rate6%6%
Number of jobs354,841319,602
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Average age4444
Years of experience66

What does a branch operations manager do?

A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.

What does an operations program manager do?

The role of operations program managers is to help improve organizational efficiency, particularly in the areas of administrative, financial, and programmatic operations. Their key duties and responsibilities include overseeing the collection, analysis, and reporting of data, overseeing and leading teams to achieve business goals, and managing the development and execution of operational procedures. In addition, they are responsible for developing and monitoring dashboards to measure business health and assisting with planning, reporting, and budgeting.

Branch operations manager vs operations program manager salary

Branch operations managers and operations program managers have different pay scales, as shown below.

Branch Operations ManagerOperations Program Manager
Average salary$55,450$111,378
Salary rangeBetween $40,000 And $76,000Between $79,000 And $156,000
Highest paying CityCranston, RISan Francisco, CA
Highest paying stateRhode IslandRhode Island
Best paying companySantander BankMayo Clinic
Best paying industryManufacturingTechnology

Differences between branch operations manager and operations program manager education

There are a few differences between a branch operations manager and an operations program manager in terms of educational background:

Branch Operations ManagerOperations Program Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Branch operations manager vs operations program manager demographics

Here are the differences between branch operations managers' and operations program managers' demographics:

Branch Operations ManagerOperations Program Manager
Average age4444
Gender ratioMale, 56.6% Female, 43.4%Male, 65.0% Female, 35.0%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between branch operations manager and operations program manager duties and responsibilities

Branch operations manager example responsibilities.

  • Manage payroll, schedules for multiple security locations, including government facilities.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Perform semiannual employee reviews base on company scorecards and KPI goals.
  • Handle general office operations including but not limit to, cash orders, ATM maintenance and employee work schedules.
  • Encourage to handle all customer service issues including: account maintenance, ATM disputes and ordering both checks and debit cards.
  • Support administrative staff responsible for payroll, accounts receivable and general office maintenance.
  • Show more

Operations program manager example responsibilities.

  • Lead company ERP software implementation to automate all the processes.
  • Manage financial reporting, budgeting and ROI analysis.
  • Manage the platform NPI program for the video and analytic products, connecting to the cloud.
  • Achieve reduction of 4 headcounts while expanding scope of service to multiple management groups within the Americas and EMEA.
  • Manage and coach team to meet support and deployment KPIs as well as to grow in their roles and careers.
  • Lead the strategic assessment, contract negotiations, preparation and implementation of new web-host financial management and SAAS payroll systems.
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Branch operations manager vs operations program manager skills

Common branch operations manager skills
  • Customer Satisfaction, 7%
  • Human Resources, 7%
  • Security Procedures, 7%
  • Home Health, 6%
  • Financial Statements, 6%
  • Performance Appraisals, 5%
Common operations program manager skills
  • Project Management, 12%
  • Program Management, 10%
  • Continuous Improvement, 5%
  • Customer Service, 4%
  • Process Improvement, 4%
  • Infrastructure, 4%

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