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The differences between branch operations managers and operations program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch operations manager and an operations program manager. Additionally, an operations program manager has an average salary of $111,378, which is higher than the $55,450 average annual salary of a branch operations manager.
The top three skills for a branch operations manager include customer satisfaction, human resources and security procedures. The most important skills for an operations program manager are project management, program management, and continuous improvement.
| Branch Operations Manager | Operations Program Manager | |
| Yearly salary | $55,450 | $111,378 |
| Hourly rate | $26.66 | $53.55 |
| Growth rate | 6% | 6% |
| Number of jobs | 354,841 | 319,602 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 69% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.
The role of operations program managers is to help improve organizational efficiency, particularly in the areas of administrative, financial, and programmatic operations. Their key duties and responsibilities include overseeing the collection, analysis, and reporting of data, overseeing and leading teams to achieve business goals, and managing the development and execution of operational procedures. In addition, they are responsible for developing and monitoring dashboards to measure business health and assisting with planning, reporting, and budgeting.
Branch operations managers and operations program managers have different pay scales, as shown below.
| Branch Operations Manager | Operations Program Manager | |
| Average salary | $55,450 | $111,378 |
| Salary range | Between $40,000 And $76,000 | Between $79,000 And $156,000 |
| Highest paying City | Cranston, RI | San Francisco, CA |
| Highest paying state | Rhode Island | Rhode Island |
| Best paying company | Santander Bank | Mayo Clinic |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a branch operations manager and an operations program manager in terms of educational background:
| Branch Operations Manager | Operations Program Manager | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between branch operations managers' and operations program managers' demographics:
| Branch Operations Manager | Operations Program Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 56.6% Female, 43.4% | Male, 65.0% Female, 35.0% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |