Branch operations manager vs senior operations manager

Differences between branch operations manager and senior operations manager duties and responsibilities

Branch operations manager example responsibilities.

• Manage payroll, schedules for multiple security locations, including government facilities.
• Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
• Perform semiannual employee reviews base on company scorecards and KPI goals.
• Handle general office operations including but not limit to, cash orders, ATM maintenance and employee work schedules.
• Encourage to handle all customer service issues including: account maintenance, ATM disputes and ordering both checks and debit cards.
• Support administrative staff responsible for payroll, accounts receivable and general office maintenance.
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Senior operations manager example responsibilities.

• Organize efforts of team to achieve ACD productivity goals.
• Manage the build-out and daily operations of a network operations center (NOC).
• Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
• Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
• Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
• Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
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