Business associate vs office employee

The differences between business associates and office employees can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business associate has an average salary of $72,369, which is higher than the $35,825 average annual salary of an office employee.

The top three skills for a business associate include customer service, patients and powerpoint. The most important skills for an office employee are customer service, telephone calls, and customer accounts.

Business associate vs office employee overview

	Business Associate	Office Employee
Yearly salary	$72,369	$35,825
Hourly rate	$34.79	$17.22
Growth rate	-8%	-5%
Number of jobs	60,886	74,182
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 59%
Average age	44	47
Years of experience	-	2

What does a business associate do?

Business associates are individuals who perform certain roles and duties that involve safeguarding protected health information on behalf of a covered entity. They perform several duties that include handling and managing claims administration and processing, data processing and analysis, and ensuring quality assurance. In addition, business associates conduct market research and identify prospective clients, and develop and implement client retention plans and sales strategies. They are also responsible for identifying new business partners and opportunities.

What does an office employee do?

An office employee is someone who performs clerical and any other tasks usually performed by managers. Office employees are employed as clerical workers in offices or organizations. They execute tasks such as typing and word processing, answering phone calls, bookkeeping, and stenography. It is their responsibility to ensure the smooth daily operations of an office. Their diligence, communication skills, customer service, hard work, and attention to detail are necessary for this job.

Business associate vs office employee salary

Business associates and office employees have different pay scales, as shown below.

	Business Associate	Office Employee
Average salary	$72,369	$35,825
Salary range	Between $46,000 And $111,000	Between $19,000 And $64,000
Highest paying City	San Francisco, CA	East Palo Alto, CA
Highest paying state	California	California
Best paying company	The Citadel	OSF HealthCare
Best paying industry	Finance	Professional

Differences between business associate and office employee education

There are a few differences between a business associate and an office employee in terms of educational background:

	Business Associate	Office Employee
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Business associate vs office employee demographics

Here are the differences between business associates' and office employees' demographics:

	Business Associate	Office Employee
Average age	44	47
Gender ratio	Male, 38.2% Female, 61.8%	Male, 34.4% Female, 65.6%
Race ratio	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%	Black or African American, 9.1% Unknown, 5.0% Hispanic or Latino, 17.7% Asian, 7.9% White, 59.1% American Indian and Alaska Native, 1.2%
LGBT Percentage	11%	6%

Differences between business associate and office employee duties and responsibilities

Business associate example responsibilities.

Manage company's Facebook page and advertisements.
Develop, implement and manage commission payroll for all associates within the telemarketing department.
Market the company brand via Facebook and MailChimp.
Maintain medical APS from doctors on a timely basis.
Experience with diagnosis coding including ICD-9, CPT-4 and HCPCS codes.
Organize, update, and maintain company CRM database in preparation for flagship migration to larger corporate-wide CRM.

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Office employee example responsibilities.

Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Complete payroll by compiling hours and verifying submissions weekly, via QuickBooks.
File paperwork, organize PowerPoint presentations, assist with typing correspondence and fax documents to appropriate destination.
Demonstrate ability to maintain composure and work efficiently in a fast-pace environment while following HIPAA guidelines.

Business associate vs office employee skills

Common business associate skills

Customer Service, 15%
Patients, 11%
PowerPoint, 6%
SQL, 4%
Data Analysis, 4%
Phone Calls, 4%

Common office employee skills

Customer Service, 72%
Telephone Calls, 5%
Customer Accounts, 4%
Medical Billing, 4%
Computer System, 2%
Front Desk, 1%

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Updated January 8, 2025

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