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Business associate vs office specialist

The differences between business associates and office specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business associate has an average salary of $72,369, which is higher than the $33,477 average annual salary of an office specialist.

The top three skills for a business associate include customer service, patients and powerpoint. The most important skills for an office specialist are customer service, data entry, and patients.

Business associate vs office specialist overview

Business AssociateOffice Specialist
Yearly salary$72,369$33,477
Hourly rate$34.79$16.09
Growth rate-8%-5%
Number of jobs60,88698,760
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 44%
Average age4447
Years of experience-2

What does a business associate do?

Business associates are individuals who perform certain roles and duties that involve safeguarding protected health information on behalf of a covered entity. They perform several duties that include handling and managing claims administration and processing, data processing and analysis, and ensuring quality assurance. In addition, business associates conduct market research and identify prospective clients, and develop and implement client retention plans and sales strategies. They are also responsible for identifying new business partners and opportunities.

What does an office specialist do?

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

Business associate vs office specialist salary

Business associates and office specialists have different pay scales, as shown below.

Business AssociateOffice Specialist
Average salary$72,369$33,477
Salary rangeBetween $46,000 And $111,000Between $25,000 And $43,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaMassachusetts
Best paying companyThe CitadelBrookhaven National Laboratory
Best paying industryFinanceFinance

Differences between business associate and office specialist education

There are a few differences between a business associate and an office specialist in terms of educational background:

Business AssociateOffice Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Business associate vs office specialist demographics

Here are the differences between business associates' and office specialists' demographics:

Business AssociateOffice Specialist
Average age4447
Gender ratioMale, 38.2% Female, 61.8%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2%
LGBT Percentage11%6%

Differences between business associate and office specialist duties and responsibilities

Business associate example responsibilities.

  • Manage company's Facebook page and advertisements.
  • Develop, implement and manage commission payroll for all associates within the telemarketing department.
  • Market the company brand via Facebook and MailChimp.
  • Maintain medical APS from doctors on a timely basis.
  • Experience with diagnosis coding including ICD-9, CPT-4 and HCPCS codes.
  • Organize, update, and maintain company CRM database in preparation for flagship migration to larger corporate-wide CRM.
  • Show more

Office specialist example responsibilities.

  • Provide support for enrolling patients into health coverage programs and manage sensitive patient information to ensure accuracy and confidentiality.
  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Provide assistance to office staff including preparing and proofreading memos and grants, transcribing meeting minutes for staff and answering phones.
  • Perform multiple bookkeeping duties including departmental payroll, print financial reports and other financial material as needed.
  • Communicate HIPAA compliance to staff, field and outside agencies.
  • Show more

Business associate vs office specialist skills

Common business associate skills
  • Customer Service, 15%
  • Patients, 11%
  • PowerPoint, 6%
  • SQL, 4%
  • Data Analysis, 4%
  • Phone Calls, 4%
Common office specialist skills
  • Customer Service, 18%
  • Data Entry, 10%
  • Patients, 9%
  • Office Equipment, 6%
  • Phone Calls, 6%
  • Word Processing, 4%

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