Call center agent jobs in East Bay, MI - 29 jobs

About the Department The Cardiometabolic Care Sales Team is at the forefront of US sales efforts for Novo Nordisk's robust cardiometabolic product portfolio, which includes world-class therapies for treating multi-morbid conditions such as diabetes, obesity, and the reduction of major adverse cardiovascular events. Our ambition is to advance broad cardiometabolic disease management by bringing exciting new therapies to market to improve patient outcomes. As a team member, you will connect therapies to new specialties, build cardiometabolic advocates, and apply learnings that impact local markets and the organization in a cross-collaborative way. At Novo Nordisk, we create value by having a patient-centered approach and are committed to providing innovation to the benefit of our stakeholders. We focus on personal performance and development and have a culture centered on helping leaders create the conditions for people to be at their best. If you want to join a highly diverse and collaborative team and are ready to take the next step in your career with a company committed to meeting the evolving needs of patients with cardiometabolic diseases, come join us! The Position Assumes responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Novo Nordisk's portfolio of products to HCPs and other office staff. Relationships Externally, the CMCS Imaintains relationships with physicians, physician assistants, nurse practitioners, medical assistants, pharmacists, nurses and other paramedical customers and current co-promotion partners. Internally, the CMCS I reports to the District Business Manager of the specific sales territory. The CMCS I also interacts and collaborates on a regular basis with other field-based employees covering the same geographic areas, particularly the territory partner. Essential Functions + Demonstrates competencies on a consistent basis with territory level impact + Demonstrates understanding of the local payer market including Medicare, Commercial and Medicaid benefit designs, Payer Coverage, Prescription Coverage Requirements, Step Therapy, Coverage Gap, Copays, and Deductibles and the impact on customer decisions + Demonstrates understanding of territory customer groups and affiliations such as IPAs, Medical Groups, Health Systems, and Local Clinics and uses this to identify business opportunities and tailor approach to customers + Analyze bidding policies/contracts in order to influence formulary status, as applicable + May analyze impact of managed care in the territory and its effect on prescribing decisions, and modify sales and promotion strategies + May develop and utilize relationships with specialists, key hospital decision-makers, and other individuals who make or influence the purchasing, prescribing, and/or formulary decisions (and others within the influence map) + Researches, understands and tailors account plans based on stakeholders and accounts business practices + Utilizes understanding of the territory market including current market conditions, competitive market trends, priorities, and patient needs to develop and execute territory business plans + Develops and implements plans to gain access to build and maintain business-relevant relationships with customers: prescribers, support staff, pharmacies, and clinic administrators to gain access and drive business impact by collaborating around the clinical management of patients and offering NNI-approved solutions + Demonstrates professionalism and a customer-focused approach with internal and external stakeholders by actively listening, identifying and addressing customers and patients' needs, and keeping commitments + Develops and sustains internal relationships by collaborating across functions (e.g. Market access, Speciality Sales, etc.) by proactively sharing appropriate knowledge and business opportunities to impact customers + Demonstrates proficiency in implementing the Novo Nordisk Edge Selling Modelwith external customers and during company sponsored meetings: + Strategic Planning- Pre-Call Planning + Creates Customer Engagement-Open Purposefully, Uncover Needs + Adapts Approach-Provide Solutions and Deliver Core Messages, Resolve Objections + Call to Action-Gain Commitment with Impact, Transition + Utilizes analytical tools to evaluate territory business opportunities and create territory business plans to engage customers and gain commitment to utilize NNI products for appropriate patient types utilizing payer opportunities, brand/sales strategies and objectives in order to meet territory sales goals + Proactively communicates and coordinates with relevant internal stakeholders (Pod team, PDBM, , RBD, etc.) to implement plans and define roles and responsibilities to ensure accountability + Exercises prudent control over samples and other company property in accordance with company policies and procedures and legal requirements. Manages discretionary territory budget and marketing promotional program budget to support territory sales goals + Demonstrates a clear and thorough understanding of the disease state(s) and its impact on customers and patients including the full range of treatment options available including a detailed knowledge of both NNI and competitor products + Demonstrates thorough knowledge of all promoted NNI approved clinical studies and the skill to engage customers (prescribers, support staff, pharmacies) with fair balance on proper placement within the treatment continuum + Participates in and contributes product and disease state knowledge during sales and marketing meetings, training programs, conventions and displays as appropriate Physical Requirements Driver must maintain a valid driver's license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records. Qualifications + Bachelor's or equivalent egree, and/or Pharm D required + Minimum one (1) year of experience working in one or more of the following areas preferred: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military + Intermediate computer skills required (Windows, Word, Excel); Prior computer experience using sales data/call reporting software ideal + Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision + Aptitude for leadership and decision-making ability + Solid understanding of current therapy areas (diabetes and obesity) and Novo Nordisk's products is needed, coupled with aptitude for learning and ability to communicate technical and scientific product and disease management information We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health. Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at **************. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

The Grand Traverse Resort and Spa located in Traverse City, MI has openings for 5 full time temporary Recreational Service Agents, $13.74/hr to $14.00/hr ($20.61/hr to $21.00/hr O.T.) from 4/1/2026 to 11/30/2026. Recreational Service Agents will be responsible for providing programming and activities, monitoring recreational facilities, and servicing guests at Health Club desk. Specific duties include routine checks of the physical condition/appearance of the recreational areas, stocking and ordering of supplies, daily cleaning, handling cash/credit transactions, dispensing locker keys and towels, answering phones, printing membership cards; attending monthly staff meetings; adhering to safety procedures; report equipment malfunctions or other safety issues to the appropriate department or person in charge. Must be capable of lifting/pushing up to 25 lbs. Must be able to quickly move arms, hands, and fingers to grasp; manipulate, write, type, and assemble objects. The ability to walk; sit; stand for extended periods of time; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The ability to comprehend and follow directions while effectively handling stress and difficult situations/interactions while also remaining focused and professional. Organized with attention to detail. No experience req. Maintain professional appearance and uniform standards based upon the Resort policies and/or standards. The specific days and hours of work will vary depending on scheduling and business volume but will generally be 5 days per week, weekends and holidays are not guaranteed off. This position will work one of the following shifts, 8:00 am to 4:00 pm, 9:00 am to 6:00 pm, 11:00 am to 7:00 pm, or 1:00 pm to 9:00 pm. The business is open 7 days per week, 365 days per year including weekends and holidays. Modifications to the employees' schedule may be made based upon business needs and volume. Advanced notice of this need may not always be possible, but all attempts will be made to communicate these changes as soon as possible. Earned sick time is accrued by all eligible employees. Employees may utilize this time as it accrues in one-hour increments and for the purpose in which it is designed. This posting is being made in connection with an application for H-2B workers. Employees are paid every two weeks. A single workweek (Thursday to Wednesday) will be used to compute wages due and overtime calculations. The employer will make all deductions from the worker's paycheck required by law but will make no other deductions unless authorized by the employee; for example, rent and rent deposit deductions Work tools, supplies and equipment will be provided without charge or deposit. Employees may purchase discounted meals in the employee cafeteria. Discounts are available at the Resort amenities (I.E.. Food & Beverage, Golf, Spa, Retail, etc). If required by prevailing law the employer guarantees to offer work for hours equal to at least three-fourths of the workdays in each 12-week period of the total employment period. H-2B workers will be reimbursed in the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by the government (excluding passport fees) incurred by the worker. If the worker completes 50% of the work contract period, employer will reimburse the worker for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, employer will provide or pay for worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence will be provided at a rate of $16.28 per day during travel to a maximum of $68.00 per day with receipts. The employer does have a limited number of shared housing units available for rent by seasonal employees at a cost to the employee of $10.00-$15.00 per day or $70.00-$105.00 per week. A refundable $400 housing deposit is required minus a $25.00 cleaning fee. The Resort does not provide transportation to/from work during the term of employment. The distance from employee housing to the employees main resort work location varies, but on average is a 15-20 minute walk. This job order, including its wage and working terms and conditions, is contingent upon prevailing legal interpretations of federal H-2B immigration and FLSA employment law, including Department of Labor and Department of Homeland Security regulations. If any such prevailing law is rescinded, superseded, vacated, or substantially modified, then the employer will accordingly revise any affected term. The Grand Traverse Resort and Spa 100 Grand Traverse Village Blvd Acme, MI 49610 ************** ************************* Please inquire about the job opportunity or send applications, indications of availability, and/or resumes directly to the Michigan Workforce Development Agency/Michigan Works office located at 1209 S. Garfield Avenue, Suite C; Traverse City, MI 49686; phone ************** or **************; fax ************** or any other Michigan Works location. Refer to the job posting number.

Job DescriptionBenefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Tilford - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionEstimator A Body Shop Estimator at Serra Traverse City is someone who assists a customer through the process of returning their vehicle to pre-accident condition. Must Love Cars Ability to pass State License for Auto Body Repair Previous Experience in either Automotive Mechanical or Body Preferred Passion for learning This position evaluates the vehicle damage and plans out the necessary repairs Must Love People We are here to solve problems for people who needs us As an Estimator, it's your job to make it easy to get the repairs done Helping people feel comfortable throughout the process. From the time a customer meets us for the first time to the time they pick up, you are there to serve. Duties might include: Opening Repair Orders Building Files Ordering Supplies Closing Repair Orders Purchase order admin Daily Order PO's and finalizing Daily Deposit Answering phones Document File processing Appointment Book/Scheduling Insurance processes, uploading, payments Dispatching Logging tech time Updating Scoreboard Quality Checking Vehicles Our Commitment to YouTeam Members enjoy terrific benefits which include: Excellent Compensation Paid Training, Paid Vacation Safe Working Environment Personal and Professional Growth Opportunities Medical, Dental, Vision benefits and Life Insurance 401(k) Retirement Savings Plan Life is Short. Work Someplace Awesome!!Serra Traverse City is an Equal Opportunity employer.

Job Description Are you ready to start your career at The Baker Insurance Agency LLC, where we prioritize customer service excellence and community relationships above all else? Located in beautiful Traverse City, Michigan, our agency is deeply rooted in providing top-notch service to our valued clients. We are currently seeking a dedicated Insurance Account Representative to join our team. In this role, you will have the opportunity to engage with clients, provide personalized solutions, and contribute to the overall success of our agency. The Baker Insurance Agency LLC is committed to fostering a positive work environment that encourages growth, collaboration, and continuous improvement. If you are passionate about delivering exceptional customer service, building strong relationships, and working within a supportive team environment, we invite you to apply for this position today and become a valued member of our close-knit team. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Uncapped Earning Potential Responsibilities Client Interaction: Engage with customers in person, offering personalized insurance advice and solutions. Policies Management: Handle policy inquiries, modifications, and updates accurately and efficiently. Claims Assistance: Assist clients with filing insurance claims and provide guidance throughout the process. Customer Support: Address client inquiries and concerns promptly, ensuring timely and satisfactory resolutions. Documentation: Maintain accurate records of client interactions and policy details. Requirements Customer Service Skills: Strong ability to communicate effectively, build rapport with clients, and provide exceptional service. Organizational Skills: Detail-oriented with the ability to manage multiple tasks, prioritize workload, and meet deadlines. Insurance Knowledge: Basic understanding of insurance products, services, and industry practices preferred. Professionalism: Maintain a positive attitude, professional demeanor, and represent the agency in a courteous and helpful manner at all times. Team Player: Collaborate effectively with colleagues, contribute to a positive work environment, and support team goals. Location: Must be located in or willing to relocate to Traverse City, Michigan.

Team Parshall is hiring! Customer Service Representative - Administrative Assistant/Scheduler Employment Type: Full-Time | In-Office Parshall is seeking a Customer Service Representative to join our growing team. This is a high-impact role supporting our Tree, Lawn, and Pest Control divisions through customer communication, scheduling, and program management. We're looking for someone who is positive, driven, highly organized, and thrives on delivering excellent service in a fast-paced setting. Key Responsibilities: Act as the first point of contact for customers via phone and email Schedule and coordinate service appointments for multiple divisions Maintain customer records, program details, and service reminders with accuracy Communicate clearly with field crews, division leaders, and customers Assist with administrative support and general office coordination Deliver friendly, helpful, and solution-focused communication at every interaction What Are You Made Of: A “Success is my Duty” attitude Hardworking and diligent Willingness to be a team player Integrity, honesty, and accountability Ability to adapt and multitask in a high-volume setting Experience in customer service, admin, or scheduling roles preferred Excellent communication and multitasking skills Strong attention to detail and comfort with digital tools/systems What We Offer: Competitive pay Paid holidays Overtime opportunities Paid education (if eligible) Medical, dental, and supplemental insurance options Paid vacation (PTO) Simple IRA with company match Why Work at Parshall: We're a company that believes in building careers, not just filling roles. At Parshall, you'll be part of a team that values hard work, accountability, and a positive attitude. We support growth, encourage initiative, and reward excellence. To Apply: Send your resume to ************************ Questions? Call us at ************ View all jobs at this company

Requisition ID: 904759 Store #: WM0092 Optical Order Entry TCITY Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you'll bring our most advanced technology and innovative products to our partners. As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision. Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer. MAJOR DUTIES AND RESPONSIBILITIES Receive requests for price quotations, orders, order changes, adjustments, and cancellations directly from customers and labs. Achieve and maintain a rapport with customers and work to give them the best possible service. Responsible for receiving, sorting, cleaning, and repackaging overstock and defective lenses, frames and accessories to be returned to various vendors. This includes using lens cleaner and Goo Gone to ensure product meets the conditions of manufacturer's return policy. Generate proper documentation for product return. Assist in the assembly, packaging, premium inclusion and marking of frames for the monthly auto-kit mailings for our divisions. Maintain the customer lists of those accounts participating in these auto-ship mailings. Use a PC to retrieve customer information, stock status information, status of orders, and make changes to customer orders. Ensure that the correct codes are used for retrieving and inputting information and that the new and current product information is organized and filed correctly Work closely with vendors when placing orders, retrieving order status information and follow-up on customer quotations and delivery information Ability to troubleshoot when confronted with problems or questions from co-workers and/or customers. Understand and communicate company policies, procedures, promotions, and negotiate in a diplomatic and cordial manner. Sort and deliver mail to inter-department personnel on a rotating basis. Also, responsible for mid-day dept. computer back-up on assigned week and performs end-of-day close-out daily. Must be self-motivated to cross-train and learn other duties and responsibilities of the department. Maintain work area in a neat, clean, and organized condition. Understand and follow all company and manufacturer's policies and procedures and ensure compliance with all attendance & safety rules and regulations. Maintain confidentiality of all proprietary and HIPAA protected information. Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperate with other coworkers and demonstrate a good attitude. Perform an acceptable quantity and quality of work on time as required. Provide proper training, work direction, and technical guidance for less experienced coworkers. Attend in-house or sponsored training meetings when necessary. Perform other duties as assigned. BASIC QUALIFICATIONS High school diploma, GED or equivalent experience 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette and ability to maintain composure when dealing with difficult customer situations Strong verbal and written communication skills Good organizational skills, orientation to detail and numerical accuracy Basic PC skills including MS Office; Word and Excel Ability to lift/move up to 40 pounds Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Traverse City Nearest Secondary Market: Northern Michigan Job Segment: Social Media, Clerical, Marketing, Administrative

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: * Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment * Performing maintenance and repair on outside plant facilities * Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables * Observing all safety rules and regulations * Assisting other technical personnel in the performance of their duties when requested * Actively supporting sales and marketing related activities * Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: * High School diploma or equivalent experience * Ability to distinguish colors on facilities * Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) * Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) * Basic computer skills including MS Office applications * Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) * Ability to work aloft (e.g. ladder) * Ability to work outside in all weather conditions and at various hours of the day/night * A valid driver's license and satisfactory driving record * Positive and professional appearance and demeanor when communicating the company's products and services to our customers * Accountability/dependability (on time and on load when scheduled and serve on call as needed) * Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) * Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) * Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions * Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: * Prior experience as a customer facing telecom operations technician * Basic electricity training/certification or documented equivalent work experience * ADSL installation/repair experience (self/full installs) * A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: Ranges from $20,000.00 to $35,000.00 based on experience Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility. ESSENTIAL JOB DUTIES: Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes. Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel. Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources). Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME. Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures. Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail. Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate. Process customer payments, as appropriate. Perform collection responsibilities, as assigned. Maintain office cleanliness. Scheduling Responsibilities (as assigned): Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift. Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership. Leverage future scheduling with Accounts Receivable concerns concerning past due accounts. Resolve any scheduling conflicts including verifying and/or updating account details, as needed. Other duties may be assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: High School Diploma or GED, required Experience, Knowledge, Skill Requirements: 2 years customer service 2 years of professional computer 1 year front desk experience 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant). Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required. Other Qualifications: Valid driver's license with acceptable driving record required. Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-JC2

Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Devin Graham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Creating great family-like unified teams that are well equipped to serve our Domino's experience to the communities from shore to shore - our pizza in round, we have crust, sauce, cheese and toppings... just like each of our competitors. The difference is, we have incredible team members! This is what sets us apart from our competition. That's right! It's our employees!!! Job Description Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions available. Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated! They bring smiles, laughter, and love to our customers and represent a welcoming face for our Locally Owned Domino's Pizza. They are the best candidates who represent our brand! As a Customer Service Representative, you will be welcoming customers over the phone or in person, sharing our menu with the customers, and taking their orders. Other duties include pre-rush prep, cleaning, pizza making, oven tending, and expediting delivery orders, all done after proper training and time. Qualifications Must be at least 15yrs old. Additional Information All your information will be kept confidential according to EEO guidelines.

The Customer Service Representative is responsible for providing excellent customer satisfaction to both internal and external customers. This role requires building strong relationships, using in-depth knowledge of company products and services, and effectively communicating with all team members to ensure customer needs are met. Essential Responsibilities and Duties: Receives and responds to all customer inquiries. Analyzes requests and resolves customer concerns while delivering the best possible service and solutions. Answers incoming customer calls regarding order status, inventory availability, pricing, quotes, shipping, etc. Authorizes merchandise returns, credits, and prepares related paperwork. Supports the needs of Production and Sales Managers. Possesses strong knowledge of product line/brand, pricing, delivery times, and promotions. Updates orders and posts changes in partial shipments, price differences, etc. Communicates effectively with staff to ensure customer satisfaction. Answers and transfers phone calls, ensuring accurate information is relayed. Receives and handles phone and email requests for purchase orders, order changes, and adjustments. Partners with the credit department to resolve disputed credit items. Provides timely feedback to the company regarding service failures or customer concerns. Works with the sales team to exceed customer service expectations. Resolves client complaints and solves problems in a timely manner. Confers with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. Uses the company database to retrieve relevant customer information. Notes all telephone/email correspondence in the company database. Handles various miscellaneous administrative tasks to support office operations and ensure a smooth workflow. Performs other related duties as assigned by supervision or management. Working Environment and Physical Demands: Work is primarily conducted in a professional office setting. Regular use of standard office equipment, including computers, phones, photocopiers, and other devices. Occasional exposure to a shop environment with potential noise, dust, odors, and fumes when visiting the shop floor. Physical activity includes typing on a computer, walking, sitting, bending, and stooping throughout the shift. Must be able to lift and carry items weighing up to 25 pounds occasionally. May involve moving and handling office supplies, files, and equipment as needed. Minimum Qualifications: High school diploma or GED. 1-3 years of customer service experience. 1-3 years of handling customer inquiries, including order entry and problem-solving. Proficiency in Microsoft Office and other related office software. Ability to multitask, prioritize, and perform well in high-stress situations. Strong telephone and email etiquette. Ability to communicate effectively both verbally and in writing with customers, coworkers, and management. Must be able to meet physical demands of the job with or without accommodation. Preferred Qualifications: Basic hydraulic knowledge. Previous experience with Epicor ERP. Experience working with international clients. Experience in manufacturing, Oil & Gas, or industrial settings. Foreign language skills (preferred for international client support). Sales support or administrative experience in an industrial or technical field. Competencies: Attention to Detail: Able to process customer orders and resolve issues without overlooking important details. Customer Focus: Demonstrates a strong commitment to ensuring customer satisfaction and building long-term relationships. Problem-Solving: Capable of resolving customer issues in a calm, effective, and timely manner. Communication Skills: Communicates professionally and clearly, both verbally and in writing, with internal teams and external customers. Multitasking: Manages multiple customer inquiries and tasks effectively in a fast-paced environment. Team Collaboration: Works well with other departments to meet customer needs and improve workflows. Adaptability: Easily adjusts to new tasks and responsibilities in a changing work environment. Time Management: Organizes and prioritizes tasks to meet deadlines without compromising service quality. Behaviors Required: Proactive: Takes initiative to address customer issues and find solutions before they escalate. Customer-Centric: Consistently prioritizes customer needs and strives to deliver the best possible service. Collaborative: Works effectively as part of a team, contributing ideas and supporting others to achieve common goals. Resilient: Maintains a positive and professional demeanor in high-pressure situations. Accountable: Takes responsibility for tasks and outcomes, ensuring follow-through on commitments. Dependable: Consistently arrives on time, meets deadlines, and follows through on assigned tasks. Training Requirements: General safety training. Oilgear safety and compliance training, as well as any additional training required by customers. ISO 9001 and applicable processes and procedures. Customer service communication and conflict resolution training. ERP training (Epicor ERP or similar systems). Ongoing product and industry-specific knowledge training. Personal Protective Equipment (PPE): Safety glasses, steel-toe shoes, and ear protection when in production or test areas. Gloves, goggles, shields, aprons, etc., as required for specific tasks. Hard hats (mandatory in certain environments, such as forge or steel forming applications). Safety vests, ear protection, and other PPE as required by specific customer or shop environments. Why Join Oilgear: As a leader in high-performance hydraulic solutions, The Oilgear Company offers a collaborative environment where innovation, efficiency, and reliability drive every decision. We empower employees with ownership of their work and support ongoing growth through professional development and continuous improvement. The Oilgear Company is an at-will employer.

Job DescriptionDescription: The CSR needs to be aware of and greet customers entering the Bank. The CSR provides prompt and efficient service handling transactions, managing a cash drawer, answering inquiries and referring the customer to products and services offered by the Bank. The CSR should be available to work Monday thru Saturday. “Yes, I can!” approach to business. Requirements: TASKS: · Accurately process transactions, check cashing, deposits/withdrawals from checking and savings accounts, payments on commercial, consumer, and mortgage loans. · Issue Money Orders, Cashier's checks, and Gift Cards. · Perform balancing of cash drawer, buying and selling cash to vault. · Accurately prepare and transmit proof. · Identify counterfeit money. · Cash US Savings Bonds. · Answer phones, filing, maintaining supplies. · Answer basic customer inquiries regarding interest rates, service charges, account histories, cross-sell products offered by the Bank and refer customers to proper department as needed. · Follow all Bank policies and procedures. · Maintain professional, business-like appearance. · Perform other tasks requested by supervisor related to the Bank and its function. WORK ACTIVITIES: · Communicating with Supervisors, Peers, or Subordinates · Establishing and Maintaining Interpersonal Relationships · Communicating with Persons Outside Organization · Processing Information · Answer telephones to direct calls or provide information. · Discuss goods or services information with customers. · Greet customers, patrons, or visitors. · Operate computers or computerized equipment. · Respond to customer needs Process mail transactions.

Job DescriptionROLE DESCRIPTION: As a customer service representative with Michael Smith's State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Darrick Earegood - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day In The Life Handles questions from patients or interested persons concerning insurance, credit, or other problems relating to the hospital. Responsible for data accuracy and input on Star. Interviews in person or by phone, patients and relatives requesting payment arrangements or assistance. Resolves problems regarding insurance, lack of information, and provides financial assistance as required. Takes payments and makes payment arrangements on any unpaid balances. Verifies insurance benefits on problem accounts. Makes collection telephone calls. Handles incoming collection calls. Works daily and weekly reports. Works delinquent payment plans. Dictates and sends collection letters as required. Handles problem patient correspondence. Interviews prospective charity recipients and determines eligibility records bad debt payments and provides information for collection agencies, in order to facilitate collection. Assists with Munson Healthcare Affiliate accounts: posts notes, bills insurance, receives payment, coordinates refunds, and makes collection calls. Refers uncollectables to the collection agency. Files claim with Probate Court against deceased patient's estate. Performs any other clerical duties relating to this job as directed by the Office Coordinator(s), Manager(s), or Director. Maintains the confidentiality of all information exposed to while an employee of Munson Medical Center. Qualifications What's Required Associate's degree, preference given to a degree in finance, business, and/or healthcare. OR two years of experience in a healthcare, financial or customer service setting. Additional Information Are you Munson Material? Apply today! Part-time! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: * Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met * Provide follow up to customer questions and find solutions to address issues * Be responsive and timely with correspondence to keep lines of communication open and clear * Maintain a position of trust and responsibility by keeping all customer business confidential * Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior. Operations: * Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office. * Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed. * Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes. * Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary. * Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. Referrals: * During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation * Build and maintain a working knowledge of the Retail products and services offered * Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma/GED. * Work involves extensive cash handling. * Work involves contact with the public, adhere to dress code guidelines. * Must have the ability to interact comfortably and confidently with the public. * Position requires knowledge of retail policies and procedures, to perform the essential duties. * Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution. * Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. * Need to have flexibility in scheduling. WORKING CONDITIONS: * Normal office environment. * Extensive viewing of computer screens. CSR/Teller - Suttons Bay, MI - Full-Time At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Suttons Bay, Michigan 49682 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Creating great family-like unified teams that are well equipped to serve our Domino's experience to the communities from shore to shore - our pizza in round, we have crust, sauce, cheese and toppings... just like each of our competitors. The difference is, we have incredible team members! This is what sets us apart from our competition. That's right! It's our employees!!! Job Description Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions available. Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated! They bring smiles, laughter, and love to our customers and represent a welcoming face for our Locally Owned Domino's Pizza. They are the best candidates who represent our brand! As a Customer Service Representative, you will be welcoming customers over the phone or in person, sharing our menu with the customers, and taking their orders. Other duties include pre-rush prep, cleaning, pizza making, oven tending, and expediting delivery orders, all done after proper training and time. Qualifications Must be at least 15yrs old. Additional Information All your information will be kept confidential according to EEO guidelines.