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Call center agent jobs in Evansville, IN

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  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Call center agent job in Evansville, IN

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Call Center Agent - Full Time (Onsite)

    Heritage Federal Credit Union 3.8company rating

    Call center agent job in Newburgh, IN

    Start your career with Heritage Federal Credit Union! Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Call Center Agent to join our amazing team! The Call Center Agent is responsible for ensuring that members who contact the Virtual Banking Center receive prompt and professional service. This position involves answering a variety of member inquiries via phone, chat, or video call and facilitating transactions in accordance with established procedures. Additionally, the Call Center Agent serves as a knowledgeable resource to inform members about Heritage's extensive range of products and services Enjoy a work schedule free from nights and Sundays. Plus, we offer premium pay for Saturdays! Starting Pay: $18.01/hour What you'll do: * Promptly resolving members' questions or concerns with professional solutions. * Effectively communicate with credit union members and personnel. * Performs basic assigned Information center functions associated with position. * Accurately perform duties with established policies and procedures. * Responsible for other related duties as required or assigned. Qualifications/Experience Required: * High school graduate or equivalent. * One to three years of previous or similar experience in customer service or related field. * Excellent communication skills, oral and written. * Accurate and efficient typing skills. * Ability to work basic computer functions and applications. * Professional phone etiquette skills About Heritage Federal Credit Union Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org. EOE
    $18 hourly 35d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Call center agent job in Evansville, IN

    FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16 hourly Auto-Apply 60d+ ago
  • Call Center Banking Representative

    Liberty Federal Credit Union

    Call center agent job in Evansville, IN

    Liberty FCU, a full-service credit union, is currently seeking a Full-Time Call Center Banking Representative to join the LFCU Team. Candidates must possess excellent member service skills, professionalism, and confidentiality. Multi-tasking and problem-solving skills are also desired. Candidates must be available to work Saturdays on a rotating basis. Previous financial institution and/or call center experience is a plus. This position will be stationed at 4601 Theater Drive, Evansville, IN. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to the following: Provide exceptional phone service to members. Provide account information such as balances, check clearings, deposit postings, return checks, availability of funds, and statement information. Ask “out-of-wallet” questions for verification purposes. Complete extensive verification of each member to avoid fraud and identity theft. Process withdrawals, loan payments, transfers, and check orders. Place stop payments on checks, cashier's checks, ACH debits and payments, and process the applicable paperwork. Assist with ITM (Interactive Teller Machine) services when needed. Strive to meet cross-selling and departmental goals. Assist members with questions concerning ATM, debit and credit cards. Provide membership information. Explain procedures to initiate direct deposits and ensure proper forms are mailed to members. Assist members with various payroll questions, requests for new payroll cards, or problems with payroll postings. Provide information on new and ongoing promotions. Assist with online banking duties. Assist members with various Digital Banking services. Benefits and Compensation: Bonus and incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
    $25k-33k yearly est. Auto-Apply 11d ago
  • Call Center Agent

    Premier Marketing Group, Inc. 4.4company rating

    Call center agent job in Jasper, IN

    To set quality appointments for members to meet with the developer's Representatives. To act in a professional and courteous manner to members and coworkers. Contacts existing members via telephone to set appointments. Demonstrates working knowledge of scripts and rebuttals used by Premier to be effective in setting quality appointments. Remains open minded to new marketing strategies and techniques. Maintains a clean and safe work environment. Completes tasks (assignments) on time. Understands key performance indicators such as Show Rate, Talk Time, Number of Dials, Select Shows, and Shows Per Hour. Strives to become more efficient in bookings and increase shows per hour. Strives to reach required performance goals set by management. Other duties as assigned.
    $26k-39k yearly est. 60d+ ago
  • Customer Care Specialist - WFH

    Spade Recruiting

    Call center agent job in Evansville, IN

    About Us We're not your typical insurance agency. Our team is driven by people, purpose, and progress. Our mission is to help hardworking families protect what matters most while giving our team members the freedom to build meaningful, flexible careers that fit their lives. We believe true success is built on freedom, growth, and community. That's why we've created an environment where motivated individuals can thrive-supported by advanced technology, one-on-one mentorship, and a culture that values ambition, teamwork, and integrity. For more than sixty years, our organization has partnered with unions, associations, and working families across North America to deliver dependable supplemental and permanent benefit programs. As we continue to grow, we're looking for professionals who want more than just a job-they want a purpose. The Role In this position, you'll be the frontline connection between our company and the families we serve. You'll help clients understand their benefit options, answer their questions, and ensure every interaction leaves them feeling informed and supported. This role is about more than managing policies-it's about empowering families, simplifying complex information, and becoming a trusted advisor they can rely on for years to come. What You'll Do Build and maintain long-term relationships through consistent service and communication Walk policyholders through benefit options, updates, and claims with professionalism and care Explain coverage details clearly and simply Collaborate with leadership to improve onboarding and client experience processes Act as the main resource for clients' service needs and inquiries Take part in ongoing training, mentorship, and leadership development for long-term growth What We're Looking For Strong communication and interpersonal skills A people-first attitude and a willingness to help others Comfortable using digital tools and working remotely Organized, proactive, and self-driven Experience in customer service, insurance, or sales is an asset but not required Must be legally eligible to work in the United States or Canada What You'll Gain Remote-first flexibility with the freedom to work from anywhere Weekly pay with performance-based monthly bonuses Structured training and one-on-one mentorship to help you succeed Rapid advancement opportunities with clear pathways into leadership A supportive, mission-driven team focused on personal and professional growth The opportunity to make a real difference in your community and in the lives of working families
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • FULL TIME CUSTOMER CERVICE REPRESENTATIVE

    Springs Valley Bank & Trust Company 3.4company rating

    Call center agent job in Princeton, IN

    Job Description DEPARTMENT: Deposit Operations CLASSIFICATION: Non - Exempt REPORTS TO: Banking Center Manager SUPERVISES: No supervisory responsibilities JOB SUMMARY: Provides exceptional customer service and maintains a customer focused culture. $500 Sign On Bonus MAJOR DUTIES & RESPONSIBILITIES: Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records. Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately. Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services. Promotes and explains financial institution services and products based on customer's needs, within compliance of financial institutions standards. Identifies cross-sell opportunities and refers customer to appropriate sales member. Assists in the night depository function. Ensures deposit area is properly stocked with forms, supplies, etc. Performs Branch Capture of transactions. Continually increases product and service knowledge, to meet customer demands. Makes product and service recommendations to Banking Center Managers. Responsible for complying with all financial institutions policies and procedures. Actively achieves individual sales, referral, operational, and community involvement goals. Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc... Performs other duties as assigned. EDUCATION & EXPERIENCE: High school diploma or equivalent. Two or more years of personal banker experience (including completion of in-house training) Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc...) Good interpersonal communication, organizational, mathematical and computer skills. EOE, including disability/vets
    $36k-43k yearly est. 2d ago
  • Customer Service & Support Representative

    Alside

    Call center agent job in Evansville, IN

    Who We Are Join the Alside team at Associated Materials, LLC, and be AMazing with us! At Alside, we combine our rich history in exterior building products since 1947 with an unwavering commitment to continuous improvement and the customer experience. We are uniquely positioned to expand our product offerings, strengthen our supplier network, and deliver even greater value to the market. As a leading distributor of windows, vinyl siding, and cladding products and the primary distributor of Associated Materials Innovations, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the Alside team where you can be AMazing as we shape our future together. At Alside, we empower our team members to make an impact. Your ideas and expertise aren't just encouraged--they're valued. Join us and be part of a dynamic, growth-driven organization where your contributions help shape the future of the building products industry. Summary This position offers the opportunity to play a key role in supporting all levels of the distribution center while focusing on customer success and driving the branch's sales growth. You will contribute to achieving branch goals in a collaborative, safety-conscious environment. The role provides a consistent Monday--Friday schedule, no weekends! Your efforts will be valued in a positive workplace that recognizes and appreciates every contribution. KEY ACCOUNTABILITIES Deliver exceptional Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail- walk in, phone or through email Develop and maintain a high level of product knowledge Field and resolve customer issues and questions Perform inside sales duties as needed while utilizing consultative selling skills Establish, develop, and service new customer accounts Provide quotes to customers and process customer orders Schedule product deliveries, and communicate deliveries to the customer Order inventory for replenishment Operate in a safe manner and maintain a safe work environment Support Supply Center Team in attaining the overall goals and objectives of the business unit Accurate order entry Follow and execute any additional direction given by Branch Manager that will assist in obtaining overall goals and objectives of the organization Other duties as necessary REQUIRED EDUCATION, EXPERIENCE & SKILLS Thrive in a fast-paced, constantly evolving environment while managing multiple priorities and making sound business decisions Engage confidently in a customer-facing role, delivering excellent service and support Stay composed under pressure, with a strong focus on achieving results Bring enthusiasm, self-motivation, and a positive attitude to the team Demonstrate strong organizational skills, effective time management, and attention to detail Communicate clearly and professionally across written, verbal, and listening channels Adapt quickly to new technologies and processes Meet role-specific physical/lifting requirements as needed by the supply center 2+ years of experience in a retail or wholesale environment, with proven success in customer interactions (preferred) Proficiency in Microsoft Excel, Office, and Outlook Familiarity with the building industry is a plus, but not required College degree preferred WORK ENVIRONMENT Work in a combined warehouse and office environment Operate within a facility where forklifts and other equipment are present Follow safety standards, including wearing company-issued Personal Protective Equipment (PPE) Adapt to varying temperatures, from extreme cold to extreme heat Regularly use company communication tools such as computers, cell phones, and printers About Us When you join Alside, you are part of a leading exterior building products distribution business serving residential and commercial remodeling and new construction markets. We strive to provide high-quality windows, siding, metals, and other essential building products to contractors, remodelers, builders, and architects. Headquartered in Atlanta, Georgia, Alside operates more than 100 supply centers across the U.S. and is owned by Associated Materials, LLC. Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law. Additional Information The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.
    $27k-35k yearly est. 3d ago
  • Customer Service Representative - Evansville, IN

    Kedia Corporation

    Call center agent job in Evansville, IN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chad Mabry-State Farm Agent

    Call center agent job in Evansville, IN

    Job DescriptionBenefits: 401(k) matching Competitive salary Paid time off ROLE DESCRIPTION: Chad Mabry - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License Able to obtain a Life/Health License Able to achieve mutually agreed upon marketing goals Interested in marketing products and services based on customer needs BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Health benefits Profit sharing Growth potential/Opportunity for advancement within my office
    $27k-35k yearly est. 2d ago
  • Customer Service Representative Travel Industry

    HB Travels

    Call center agent job in Evansville, IN

    About Us We are a travel services company dedicated to helping individuals, families, and groups create stress-free and memorable travel experiences. From booking flights and cruises to arranging accommodations and activities, our mission is to provide clients with personalized, top-tier service. Position Overview We are seeking a Customer Service Representative who is passionate about travel and enjoys helping clients. In this role, you will support travelers throughout their booking journey ,answering questions, resolving concerns, and ensuring an exceptional customer experience. Key Responsibilities Assist clients with inquiries regarding travel options, bookings, and itineraries Provide accurate and timely information via phone, email, or chat Handle changes, cancellations, and special requests with professionalism Collaborate with the team to ensure smooth service delivery Document and track client interactions to maintain service quality Qualifications Strong interpersonal and communication skills Customer-focused mindset with problem-solving abilities Comfortable working with online systems and booking platforms Ability to multitask and remain organized in a fast-paced environment Prior customer service, call center, or hospitality experience is a plus What We Offer Remote, flexible work environment Training and support in travel systems and client service best practices Access to travel discounts and industry perks Opportunities for career growth within the organization
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative

    Q5 Connections

    Call center agent job in Evansville, IN

    We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Manage large amounts of incoming calls Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to work at least 15 hours minimum per week Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills This position is currently only open for individuals authorized to work in the United States.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative (Call Center)

    Heartland Home Services 3.7company rating

    Call center agent job in Newburgh, IN

    A+Derr is seeking an energetic and dedicated call center Customer Service Representative to join our dynamic call center team. In this role, you will be the frontline ambassador for our company, providing exceptional support to our diverse customer base. Your enthusiasm and communication skills will drive positive interactions, ensuring customer satisfaction and loyalty. This position offers an exciting opportunity in a fast-paced environment that values proactive problem-solving and clear communication while supporting multiple locations within Indiana and Kentucky. A day in the life... Handle inbound and outbound calls with professionalism, courtesy, and enthusiasm, addressing customer inquiries promptly and effectively Assist customers with scheduling, product information and billing questions, to ensure a seamless experience Maintain accurate records of customer interactions through data entry and CRM (Customer Relationship Management) systems Follow established phone etiquette standards and standard operating procedures to create positive customer interactions and resolve issues efficiently Support sales initiatives by identifying customer needs and promoting relevant products or services when appropriate Conduct analysis of customer feedback and call data to identify trends and suggest improvements for service quality Skills to be successful in the role... Excellent communication skills in English is required Proven experience in call center environments or customer support roles with strong phone etiquette Strong data entry skills with high typing speed of 50+ wpm and accuracy; familiarity with Microsoft Office applications is preferred Exceptional customer service skills with the ability to handle challenging situations calmly and professionally Outbound calling experience is advantageous for follow-up or sales outreach efforts Solid understanding of computer systems, CRM tools, and basic analysis skills to interpret customer data effectively Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Ownership mentality to ensure value is brought to customers at all touch points Join us at A+Derr to be part of a vibrant team committed to delivering outstanding client services! Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $27k-35k yearly est. Auto-Apply 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dave Matheny-State Farm Agent

    Call center agent job in Carmi, IL

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 1996, and since then, weve built a small but mighty team of three dedicated professionals. My journey with State Farm began back in 1988, but my career started in a completely different field as a pilot and I still fly as a private pilot today. I also played Division III basketball and was inducted into the Hall of Fame at Millikin University. Outside of work, Im an adrenaline enthusiast who loves cycling, staying active, and spending quality time with my grandchildren. My wife used to work alongside me in the agency, which makes our business truly feel like a family endeavor. Community is at the heart of what we do. Im an active member of the Carmi Kiwanis Club and the Carmi Chamber of Commerce, and I stay involved locally by sponsoring events and coaching high school girls basketball. Giving back and staying connected to the people we serve is a core part of our mission. We offer a flexible schedule something our team members, especially parents, really value along with paid time off and a $250 clothing allowance. Above all, were looking for someone with energy, positivity, and a people-first mindset. Insurance skills can be taught, but a go-getter attitude, self-motivation, and a genuine love for helping others are what make someone thrive here. If youre looking for a career where your personality, initiative, and people skills can truly shine, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Dave Matheny - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 6d ago
  • Customer Service Rep(02589)- 1004 E 4th Street

    Domino's Franchise

    Call center agent job in Mount Vernon, IN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $26k-35k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Branden Haines-State Farm Agent

    Call center agent job in Boonville, IN

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Branden Haines - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 23d ago
  • Call Center Specialist

    BHS 4.3company rating

    Call center agent job in Madisonville, KY

    Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience. Requirements High school diploma or GED required. Prior Customer Service experience necessary. Medical office and call center background preferred, but not mandatory. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
    $26k-31k yearly est. Auto-Apply 2d ago
  • Customer Service Representative

    Indy Leasing Dba Aarons

    Call center agent job in Vincennes, IN

    CUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Reporting Reports directly to the General Manager (or Sales Manager with GM direction) Primary Responsibilities The Acquisition and Maintenance of Customers Accept and process current customer payments Process Order Forms and references Input customer information into the store computer for new lease agreements Update customer information and account status in the store's computer system Answer incoming telephone calls and route them to appropriate personas per the first up system File and maintain customer folders and records Assist customers on the showroom floor Direct customer opportunities immediately to the Sales Manageras it relates to sales and service Maintain the appearance and organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management Maintain regular mailing campaign Other tasks as assigned by management Position requires Excellent interpersonal skills are required for daily customer contact Professional appearance Computer operations ability Good communication skills Excellent organizational skills Excellent telephone etiquette Strong sales skillsshowroom and telephone High energy level Able to lift 50 lbs. Preemployment Successful reference check and verification, drug screen, criminal background investigation and required
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Digital Banking Call Center Representative

    Liberty Federal Credit Union

    Call center agent job in Evansville, IN

    Liberty FCU, a full-service credit union, is currently seeking a Digital Banking Call Center R epresentative with excellent interpersonal and organizational skills to join the credit union team. Experience working in customer service is required and financial institution experience is preferred. The candidate will be scheduled for approximately a 40-hour work week to include Saturdays on a rotating basis. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to: Participate in the Digital Banking phone chat and email contact rotation while providing exceptional service to members. Perform online and mobile banking duties for both the consumer and business banking platform. Monitor, perform daily tasks, and assist members with various electronic services including but not limited to: Popmoney and External Transfers Remote Deposit Capture Money Management EStatements Online Account Opening Purchase Rewards Apple Pay/Samsung Pay Online Payment Service Serve as back up to the Contact Call Center rotation and answer general account questions. Assist members with questions or problems concerning ATM, debit, credit, and Reloadable Cards. Provide information related to field of membership requirements as well as the types of LFCU accounts and the benefits of each. Gain an understanding of possible scams and fraudulent activity and use that knowledge to prevent fraud. Balance loan payments made by check, and debit card at the end of each night. Benefits and Compensation: Incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
    $25k-33k yearly est. Auto-Apply 13d ago
  • FULL TIME CUSTOMER SERVICE REPRESENTATIVE

    Springs Valley Bank 3.4company rating

    Call center agent job in Princeton, IN

    DEPARTMENT: Deposit Operations CLASSIFICATION: Non - Exempt REPORTS TO: Banking Center Manager SUPERVISES: No supervisory responsibilities JOB SUMMARY: Provides exceptional customer service and maintains a customer focused culture. $500 Sign On Bonus MAJOR DUTIES & RESPONSIBILITIES: * Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records. * Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately. * Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services. * Promotes and explains financial institution services and products based on customer's needs, within compliance of financial institutions standards. * Identifies cross-sell opportunities and refers customer to appropriate sales member. * Assists in the night depository function. * Ensures deposit area is properly stocked with forms, supplies, etc. * Performs Branch Capture of transactions. * Continually increases product and service knowledge, to meet customer demands. * Makes product and service recommendations to Banking Center Managers. * Responsible for complying with all financial institutions policies and procedures. * Actively achieves individual sales, referral, operational, and community involvement goals. * Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc... * Performs other duties as assigned. EDUCATION & EXPERIENCE: * High school diploma or equivalent. * Two or more years of personal banker experience (including completion of in-house training) * Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc...) * Good interpersonal communication, organizational, mathematical and computer skills. EOE, including disability/vets
    $28k-34k yearly est. 8d ago

Learn more about call center agent jobs

How much does a call center agent earn in Evansville, IN?

The average call center agent in Evansville, IN earns between $21,000 and $41,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Evansville, IN

$29,000

What are the biggest employers of Call Center Agents in Evansville, IN?

The biggest employers of Call Center Agents in Evansville, IN are:
  1. Heritage Credit Union
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