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  • Call Center Rep - In Office

    The Nuckolls Agency

    Call center agent job in Joplin, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 1d ago
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  • Customer Service Rep(01532) 908 W Harmony St

    Domino's Franchise

    Call center agent job in Neosho, MO

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jay Temaat-State Farm Agent

    Call center agent job in Pittsburg, KS

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Wellness resources Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Group Life Insurance Benefits 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 6d ago
  • Fraud Support Call Center Representative (CCC)

    Jack Henry & Associates Inc. 4.6company rating

    Call center agent job in Monett, MO

    At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Jack Henry's Fraud Center is part of the Consolidated Contact Center, an inbound contact center that works 24/7/365. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards. This can include lost or stolen cards, and cardholder assistance. The pay range for this position is $34,320-$37,500 per year. Shift differentials are offered for qualifying shifts. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Louisville, KY; Springfield, MO; or Monett, MO. However, you will be required to be onsite for your first day of onboarding. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Responding to incoming phone calls and gathering information regarding fraudulent or questionable debit, credit, or ATM activities. * Assisting cardholders in accordance with standard operating procedures, and directing them to their respective financial institutions when appropriate. * Actively participating in various group meetings including but not limited to team meetings, one-on-one discussions, and quality review sessions. * May perform other duties as assigned. What you'll need to have: * A minimum of 1 year of customer service experience, either customer-facing or phone/chat support. * The ability to communicate clearly and effectively. * The commitment to work an assigned schedule in a contact center that is open around the clock, seven days a week. This may entail working nights, weekends, and holidays. (Training occurs during the first five weeks, Monday and Friday. The training schedule likely will not be your assigned schedule.) * Reliable, high-speed internet service that is at least 20 Mbps download and 10 Mbps upload. If there is more than one person using the internet, the download speed should be 25 Mbps. * A quiet and confidential workspace. You will also need a comparable backup location if your primary site experiences a power outage or an internet failure. What would be nice for you to have: * A data entry background. * The ability to work well as part of a team, receiving feedback from leaders to improve metrics. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDCC
    $34.3k-37.5k yearly 12d ago
  • Call Center Rep - In Office

    Everett and Associates

    Call center agent job in Quapaw, OK

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 10d ago
  • Customer Care Specialist-I

    Sparklight

    Call center agent job in Joplin, MO

    Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. Drive Revenue: Secure new and incremental revenue by promoting our products and services. Educate & Assist: Guide customers on using our products and help them navigate our services. Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! Skills: Outstanding communication, solid data entry, and computer skills. Knowledge: Eager to learn about our products and stay up to date with what we offer. Pay Rate: Hourly rate of $13.75-$15.50. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
    $13.8-15.5 hourly Auto-Apply 60d+ ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center agent job in Webb City, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 1d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Call center agent job in Webb City, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 1d ago
  • Patient Service Agent (Non-Exempt)

    MHM Support Services 4.4company rating

    Call center agent job in Joplin, MO

    Find your calling at Mercy!Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.Position Details: Education: High School Diploma or Equivalent Experience: Customer Service experience Other Skills and Knowledge: Basic computer skills, Data Entry Other Skills and Knowledge: Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm Physical Requirements: • Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. • Position requires prolonged standing and walking during each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
    $25k-28k yearly est. Auto-Apply 5d ago
  • Customer Service Representative

    Missouri Insurance Advisors

    Call center agent job in Joplin, MO

    Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Bonus based on performance Company parties Opportunity for advancement Training & development Customer Service Representative Start Date: ASAP Location: Joplin, MO Compensation: $17.25 Starting Hourly Pay, $18.00 at 90 Days, PLUS Annual Increase 50% Paid Health Insurance after 90 days with the company! Monday - Friday, 8:15 AM - 5:00 PM Our innovative and growing company is on the hunt for experienced customer service reps that are interested in being a part of something special. One of our mottos here at Mueller Insurance is work hard so you can play harder and we do just that. We have a fun loving culture that promises to grow you as a professional and take the time to invest in your future. We challenge our employees to meet both personal and professional goals so you may thrive in your everyday life. Candidates that are hired will be on the ground floor of an expanding organization, so you have the opportunity to contribute your unique skill sets and ideas. This is your chance to find not just a job, but a career. Take some time to review the information below for a better understanding about this position! WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION: Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services. Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience. In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage. You will maintain accurate records of client interactions and policy details. This position requires a person with excellent communication skills, specifically phone call etiquette. Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills. Our organization thrives on its culture so being a team player is imperative to our mission. We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected. WHAT TO EXPECT AS NEW EMPLOYEE AT MUELLER INSURANCE: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
    $17.3 hourly 13d ago
  • Inbound Customer Service Representative

    Perunhr

    Call center agent job in Joplin, MO

    Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative (Multi Branch Support)

    Security Finance 4.0company rating

    Call center agent job in Joplin, MO

    * Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Would you enjoy working in multiple locations in your area? * Do you want multiple opportunities to advance you career? * Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!
    $27k-35k yearly est. 6d ago
  • Claims Support/Customer Service Representative

    Point C

    Call center agent job in Joplin, MO

    Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market - to do more for clients - and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company. The Claims Support / Customer Service Representative plays a key role in supporting Point C's claims operations by providing exceptional customer service and administrative support. This position is responsible for assisting members, clients, and internal teams with claims-related inquiries, maintaining accurate records, and ensuring timely processing and distribution of documentation. The ideal candidate is detail-oriented, organized, and committed to delivering a high level of service in a fast-paced, collaborative environment. Primary Responsibilities Serve as a first point of contact by answering incoming calls, assisting callers with claims-related inquiries, and routing calls as needed. Provide high-quality customer service to members, clients, and internal stakeholders via phone, email, and written correspondence. Support claims operations by repricing health claims, creating and distributing documentation, and maintaining accurate databases and records. Manage incoming and outgoing correspondence, including mail, faxes, and electronic communications. Collect, file, organize, and maintain confidential office and claims-related documents in both physical and digital formats. Ensure proper handling of sensitive and encrypted documents in compliance with company policies and privacy requirements. Assist with general administrative tasks to support efficient day-to-day office and claims operations. Qualifications Strong written and verbal communication skills, including the ability to actively listen and clearly explain information. Excellent organizational and time-management skills with the ability to prioritize tasks and manage multiple responsibilities. Demonstrated customer service skills with a professional, positive, and empathetic approach. Proficiency with basic computer applications, including word processing, spreadsheets, email, and database systems. High attention to detail and accuracy when handling data and documentation. Ability to work independently with minimal supervision while also collaborating effectively as part of a team. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$30,000-$33,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
    $30k-33k yearly Auto-Apply 12d ago
  • Customer Representative

    Courtesy Loans

    Call center agent job in Miami, OK

    Full-time Description Regional finance company looking for positive, energetic, team player to join our company. Duties include---customer service, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business. Our company offers excellent salary with great bonus opportunities and benefits. COURTESY LOANS 1510 N Main St Miami, Ok 74354 Job Type: Full-time Pay: $14.00 - $16.00 per hour Requirements Excellent customer service Collection experience Underwriting Loans Pass a background check Valid driver license
    $14-16 hourly 60d+ ago
  • Customer Service Representative

    Trustpilot 3.9company rating

    Call center agent job in Carthage, MO

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!
    $26k-34k yearly est. Auto-Apply 42d ago
  • Representative, Customer Service

    Liberty Utilities 3.7company rating

    Call center agent job in Joplin, MO

    LU Service Corp. Joplin, MO, US, 64804 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. Purpose Embark on a customer-centric journey with us at Liberty! As a Customer Service Representative, your primary responsibility is to create positive customer experiences. You'll play a crucial role in ensuring customer satisfaction. In this role, you'll be the face of our company, providing top-notch service both in person and over the phone. If you're passionate about delivering exceptional customer service, thrive in a dynamic environment, and are ready to contribute your skills to a team-oriented company, we want to hear from you!
    $27k-35k yearly est. 44d ago
  • Bi-lingual Customer Care Center Representative

    Csbank

    Call center agent job in Cassville, MO

    Job Description Customer Care Center Representative CS Bank is actively seeking a Bi-lingual and highly self-motivated individual to join our bank family. This Full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry. The hours for this position will be 9am-6:00pm and will include rotating Saturdays. This position can work from Cassville, Mo Berryville or Harrison, Ar. About CS Bank As a CS Bank employee you'll enjoy a competitive hourly wage depending on experience and a full benefits package package which includes: 401K, Insurance plans, PTO, paid Holidays. In addition, you'll receive constant support from your colleagues and work in an environment that fosters creativity and growth. Responsibilities: Provide excellent customer service Support new technologies Grow the Bank through customer satisfaction with the existing services and new e-banking products and services Assist customers and employees with telephone calls Answer questions Resolve problems within authority Research information and problems for customers, employees, legal entities, etc Perform other job related duties as assigned
    $30k-37k yearly est. 7d ago
  • Personal Insurance Customer Service Representative

    Wood Insurance Center

    Call center agent job in Parsons, KS

    Job Description Wood Insurance Center is excited to have the opportunity for you to join our team! Located in Parsons, we are ready to add a Full-Time Personal Insurance Customer Service Representative to our fantastic team. Since 1961, we have been proud to serve the Four State region, advocating for our clients while navigating their insurance needs. We value each client and never take them for granted, and we are looking for individuals that are driven to provide excellent service to each client every day. Your excelled customer service skills and ability to build meaningful relationships with clients will make you invaluable to our team. Every member of our team is equally important to meet our shared goals. We offer professional development, including Property & Casualty Licensing assistance, a comprehensive benefits package, and more to help you meet your personal and professional goals. We can't wait to meet you; apply to join us today! Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Evenings Off Retirement Plan Career Growth Opportunities Mon-Fri Schedule Responsibilities Create insurance quotes, shop renewals, and update policies. Issue insurance documentation and update client information. Educate, advise, and cross sell clients. Maintain retention and build clientele via referrals, networking, and winbacks. Requirements Property & Casualty License Required. Licensing assistance provided. Customer service or sales experience required. Insurance experience a plus! Strong computer and technical skills, including Microsoft Office Suite and Agency Management Software proficiency. A team player who is self motivated and goal oriented. Professional written and verbal communication skills.
    $27k-35k yearly est. 5d ago
  • Call Center

    Buffalo Run Casino & Resort

    Call center agent job in Miami, OK

    Description: Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards. Position Description: Inside Sales' primary role is to act as the primary growth engine for marketing. This position develops strategic relationships with guests and drives business to casino properties consistently converting sales calls into casino trips. Knowledge, Skills, and Abilities: Must participate in telephone solicitation and coordinate personalized direct mailings for assigned guests. Greet guests with warmth and enthusiasm on the phone and in person if need be; build relationships with guests utilizing property amenities; including hotel, food outlets, and on-property concerts to strengthen loyalty and encourage repeat visitation. Respond to and consistently meets the needs of our guests. Must participate in telephone solicitation and coordinate personalized direct mailings for assigned guests. Build rapport through awareness and anticipating guests needs in creation of their pre-trip itinerary. Ensure seamless hand-off of guest's pre-trip itinerary for flawless on property execution. Handle and resolve guest problems or service issues. Politely give consistent, timely and accurate information and find answers when unsure. Support and cultivate new ideas and methods to deliver business solutions and meet goals set by the management team. Identify ways to increase efficiencies or improve loyalty or services. Must Possess effective decision making and social skills and become knowledgeable of the hotel, casino, property evets, and casino amenities including but not limited to business hours of operations. Ability to think independently in making decisions to maximize guests service experience and casino profitability. Ability to effectively manage time and perform multiple tasks simultaneously. Must have a systematic and process-oriented mindset to ensure seamless end-to-end guest experiences. Excellent interpersonal skills required. Must have excellent oral and written communication skills. Must be able to listen and respond to visual and aural cues. Three plus years hospitality guest services, host, or telemarketing experience. Perform other duties as may be assigned. Requirements: Education/Qualifications: High School Diploma or equivalent Licensing: Must be able to obtain and maintain the required Gaming License. Work Requirements: Requires strong problem-solving skills, interpersonal skills, conflict resolution skills, excellent communication skills, and computer skills. Position involves prolonged sitting, standing, or walking, stooping, or bending, lifting, or carrying up to 30 pounds on a daily basis. Work is performed in an office or casino environment with varying levels of lighting, air quality, noise, and / or temperature. Acknowledgement: I have read and understand the above . This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.
    $27k-37k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Allan Davis-State Farm Agent

    Call center agent job in Bella Vista, AR

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Allan Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $25k-33k yearly est. 25d ago

Learn more about call center agent jobs

How much does a call center agent earn in Joplin, MO?

The average call center agent in Joplin, MO earns between $20,000 and $39,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Joplin, MO

$28,000
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