Call center agent jobs in Lansing, MI

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms. Job Description Optimum Retail Dynamics is a marketing firm hired by Fortune 500 clients in the local OH region to broaden brand recognition and enhance profitability. Optimum Retail Dynamics is actively seeking an energetic professional to fill a full time, entry level customer service opening. This position involves direct, face to face interaction with existing and prospective business clients. Our current client base is extremely diverse and in need of customer service professionals who can work on-site, providing direct customer and client support through promotional and marketing techniques. No prior experience required, as comprehensive training is provided. The training period prepares the individual for a broad range of experiences across many business settings and strengthens the individual's overall competency in customer service, sales, marketing, leadership, and management. Committed candidates will be provided exciting opportunities to advance within the organization, and increase their earning potential based on individual performance. Qualifications Job Requirements Desire for an entry-level position with great opportunity for future advancement. Ability to thrive in a high-energy, fast-paced environment Desire to advance and continuously improve as a professional Exceptional interpersonal skills and social competency Internal drive to succeed - as compensation is based largely on performance For Immediate consideration apply and we will reach out to you in the next 48 hours if we feel you are a top candidate. Thank you! Additional Information All your information will be kept confidential according to EEO guidelines. Send in your resume today!

Job DescriptionSalary: Up to $20.95 per hour + Benefits Do you like helping others? If so, this job might be for you! Were a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers. We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world. On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, youll be helping people from all walks of life across a variety of industries with a friendly and helpful voice. Why Work At Ambs Call Center? Click to learn more COMPENSATION Progressive compensation based on skill development. Earn up to $20.95 per hour ADDITIONAL PAY & BENEFITS Attendance Bonus $3.25 per hour for every hour worked during the pay period. Call Center Agents without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus. Dispatcher Differential $1.50 per hour differential for becoming a dispatcher. Spanish Bi-Lingual Differential $1.00 per hour. Are you fluent in Spanish and English? Earn a $1 per hour differential once you have graduated training and are handling all calls. Multiple opportunities for growth! Like mentoring others? Become a trainer and earn up to $24.75 per hour. Lead the team as a Supervisor and you can earn up to $27.45 per hour. BENEFITS Competitive compensation Health Insurance Employer provided Life Insurance Voluntary Vision & Dental Smart Dollar Financial Wellness Program Retirement plan with company match contribution up to 3% Paid lunch and breaks Paid birthday benefit after 12 months of Ambs employment 1 Floating Holiday after 12 months of Ambs employment Hours worked on holidays are paid at time and a half Overtime available 40-hour bonus pay for 1-year perfect attendance Earned sick Time QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS High School Diploma or equivalent required Typing skills of 25 wpm Customer service experience preferred Excellent interpersonal, verbal, and written communication skills Strong basic computer skills Ability to multi-task Ability to make sound decisions under pressure Ability to deal with difficult situations and people Ability to work well in both a team environment and independently A strong attention to detail Requires primarily sitting at a desk for extended periods FULL-TIME EMPLOYEES 40+ hours per week Mandatory weekends and holidays EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

Hybrid Schedule - 3 days in office in Brighton, MI, 2 days remote available More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include: * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life integration What You'll Do In this role, you will be responsible for generating new business and building strong relationships with current members and potential members. This team member will conduct outbound prospecting to uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success. Our ideal candidate is a dynamic with a passion for delivering exceptional member service * Utilize GUIDE to make outbound calls to current members and potential members on products and services. * Actively engage with current members on service or sales requests. * Maintain detailed records of interactions and progress using our core systems * Proactively seeking new business opportunities and fostering relationships with members * Making 30-40 outbound calls per day supporting our members' financial wellbeing. * Following up on calls, emails, chats and SMS for member finical wellbeing. * Using GUIDE overcomes objections by understanding the members' needs. What You'll Bring * 2+ years of sales experience required * 2+ years of experience in a Call Center environment required * Proficient in navigating multiple browser tabs and troubleshooting computer issues * Professional and personable attitude * Energetic, enthusiastic, outgoing personality What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.

Join Our Growing Team at Feldman Automotive Group! At Feldman Automotive Group, we are dedicated to fostering growth and success for our team members. With 7 Chevy stores and 20 locations across Michigan and Ohio, we are rapidly expanding and we want YOU to be part of our journey! We are seeking dynamic individuals eager to take their careers to the next level and grow with us. Unlimited opportunities for advancement await those ready to succeed in a fast-paced, supportive environment. If you love working with new technologies and innovative products, we have the perfect opportunity for you to join our Service Call Center team. This is a great starting point for a career in retail automotive and an excellent way to familiarize yourself with the entire dealership experience. Please note: This is NOT a remote-based position. Core Values Honesty and Integrity Respectful Fanatical Attention to Detail Team Player Fun & Enthusiastic Benefits Medical, Dental, & Vision Insurance Life Insurance and AD&D 401(k) Plan Critical Illness & Accident Insurance Short and Long-Term Disability Paid Time Off Responsibilities: Answer customer calls and follow up on service appointments Utilize multiple systems to retrieve customer information while on the call Be comfortable in a tech-savvy, fast-paced environment requiring multi-tasking Respond to phone, internet, and live chat inquiries using scripts and templates Provide customers with initial service information & direct them to the service department Follow up on leads that are not ready to make an appointment or have missed one Participate in team and process development sessions, maintaining positive relationships with teammates, service team, and dealership management Utilize CRM tracking systems daily Requirements Requirements: Experience in an office-based work environment is beneficial Call-heavy role experience is highly preferred! Strong computer skills and the ability to multi-task in a tech-savvy environment Excellent verbal and written communication skills Team player attitude with a positive demeanor Prompt, courteous, and professional at all times Enthusiastic personality with a drive to succeed Willingness to submit to a pre-employment background check & drug screen Ready to take the next step in your career? Apply today and join a team that supports your growth and success! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Job Description Are you driven to provide exceptional service to customers? Do you have working knowledge of the Plumbing industry? Be the voice of our brand and support customers from start to finish. Your industry knowledge, strong communication skills, and problem-solving mindset will make you an essential part of our team and help us deliver the outstanding service our customers rely on. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. What We Offer: Competitive compensation package including quarterly bonuses! 401(k) w/ company match Medical, Dental, and Vision Insurance Company provided and Voluntary Life Insurance Short Term and Long-Term Disability and more! Typical Responsibilities: Provides friendly and helpful customer service and create quotes for established customer working the job order form beginning to end Meet or exceed the expectations of our customers by providing a positive customer experience. Be a positive and professional representative of Etna in all customer and stakeholder interactions, acting with honesty and integrity. Communicate with customers, outside sales representatives, and vendors by phone and email. Support outside sales representatives by entering orders and accessing customer and product information. Prepare accurate project quotes by interpreting estimator, sales rep, and customer prepared material takeoffs. Gather manufacturer quotes and certifications for materials on project quotes, ensuring proper compliance to project requirements. Turn in proper documents for submittal requests in a timely manner Receive and process orders for product, following company SOP's. Type orders and quotes within the ERP system; preparing, posting, and closing work orders and projects as required. Create job files and organize paperwork as needed. Order products and equipment as needed and assist customers by tracking orders and troubleshooting when problems arise. Train others regarding department material applications and limitations. Coordinate shipping of orders and materials required with various departments. Address issues concerning billing or services rendered, referring complaints of service failures to designated departments for investigation. Assist in maintaining inventory control and monitor flow of materials, prepare and issue reports as needed. Back up warehouse and counter as needed. Communicate any/all product and vendor opportunities to sales leadership for review. Keep up to date on products and product features available. Attend internal, vendor, and industry trainings and meetings as required. Knowledge, Skills, and Abilities: Working knowledge of products sold and their applications. Ability to manage multiple tasks and priorities and easily adapt to changing situations. Effective communication, interpersonal, customer service, negotiation, judgement, decision making, organization, conflict management, problem solving, and stress management skills. Working knowledge of Microsoft Office products and Eclipse. Effectively read and interpret documents, such as blueprints, safety rules, operating and maintenance instructions, and procedures manuals. Ability to accurately add, subtract, multiply, and divide with or without using a calculator. Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume. Education and/or Experience: High School Diploma or equivalent; or One year of related experience and training; or Equivalent combination of experience and education. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Frequently required to sit; talk and hear; and use fingers. Regularly required to walk and stand, reach, grasp, and handle. Occasionally required to lift and/or move up to 25 pounds. Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. Specific vision abilities required by this job include clear vision at 20 inches or less. We are an Equal Employment Opportunity Employer. M-F 7am-4:30pm

RGBSI, a leader in the engineering services industry, is dedicated to provide highest quality service to our clients and employees. We are proud to be primary partner to top companies in the automotive, aerospace, IT, media & entertainment, sports, energy, and finance industries. Because of our clients' continued growth, we are looking for an energetic professionals who enjoy working with people and to be a partner to leading US companies Job Description Qualifications: Strong communication skills to confidently explain information and converse with customers/clients Organizational skills to effectively process all paperwork/products Self-confidence to take the initiative to approach potential customers/clients Multitasking skills required Must be a team player Knowledge of basic Microsoft Office required. Basic knowledge of materials, i.e. characteristics of metals and plastics Experience Automotive / Aerospace industry background a plus 1-3 years of Customer Service experience required SAP experience a must Qualifications Associates degree or bachelors would be preferred All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Additional Information All your information will be kept confidential according to EEO guidelines.

Join Our Team and Make a Difference! We strive to execute our mission of enriching people's lives: members, employees, and communities. Our vision is to be a leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. We do this by abiding by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement. Why Dort Financial Credit Union? Comprehensive Benefits: Medical, dental, and vision insurance; Life/AD&D and Disability Insurance; HSA/FSA plans Additional Benefits: Tuition reimbursement; LegalShield; Pet Benefits; Employee Assistance Program; free Telemedicine; competitive 401(k) match with Safe Harbor; referral bonuses; and paid time off, including holidays. Your Role: As a vital member of our team, you will be building and strengthening member relationships by providing technical support for all online banking services and applications while matching their needs with our products and services. Along with other tasks, your role will involve: Answering incoming calls while providing a positive and professional image Initiating enrollment of new member accounts following proper procedures and accuracy Processing monetary and non-monetary transactions for our members Researching and resolving online and mobile banking issues Handling general inquiries from members, potential members, team members, etc relating to Credit Union products and services What We're Looking For: Education: High School Diploma or GED required. Experience: We value at least one year of credit union or financial experience, in call center environment preferred. Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills. Ready to Join Us? If you're enthusiastic about making a meaningful impact and growing your career with a supportive and dynamic team, apply now and start your journey with Dort Financial Credit Union today! *Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Freedom Motors USA is a nationwide, family-owned and operated company, headquartered in Battle Creek, MI, and is the leading manufacturer and retailer of wheelchair-accessible vehicles with the widest-ranging product line in the United States. Founded in 1987, we focus on providing customized options for the unique needs of our customers. Freedom Motors USA is seeking a full-time, on-site, Call Center Representative responsible for generating and qualifying leads, managing customer inquiries, and providing outstanding customer service. This role requires a proactive and organized individual with excellent communication skills and a passion for building relationships. Regular schedule is Monday - Friday 9am - 6pm but must have availability for rotating weekend coverage! What you'll do: Respond to inbound sales inquiries via phone, email, and live chat. Make outbound calls to potential customers to generate new leads and sales opportunities. Create and maintain long-lasting relationships with customers. Qualify leads based on customer needs, budget, and timeline. Follow up with leads and maintain regular communication to move them through the sales funnel. Maintain accurate records of customer interactions and sales activities in the CRM system. Verify and update existing customer information. Identify and escalate priority issues. Document call information according to standard operating procedures. Route calls as appropriate and per standard operating procedure. Complete daily tasks by the end of each business day. Consistently meet or exceed daily, weekly and monthly metric goals. Collaborate with the sales team to ensure a seamless customer experience. What you'll need: Bachelor's Degree required. Excellent verbal communication and interpersonal skills and ability to work independently as well as collaboratively in a team environment. Strong time-management skills, multi-tasking, and pride in providing the highest levels of customer service in a fast-paced and results-driven environment. Demonstrated initiative, willingness to take on greater challenges, and highly self-motivated and proactive. Strong computer skills and exceptional verbal and written communication skills. Ability to maintain a professional and positive attitude at all times. This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all inclusive listing. Compensation: $20.35 per hour Why Freedom Motors USA? When you join Freedom Motors USA you do more than simply switch companies to advance your career. You become part of the Freedom Family, a team of talented and driven individuals fueled by our mission to enhance the lives of the customers we serve by producing the nation's largest variety of wheelchair-accessible vehicles!

Employment Type: Full-Time / Part-Time Are you a friendly, organized, and detail-oriented individual who enjoys helping others? Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment and want to be part of a team focused on improving lives, we'd love to hear from you! 🏥 About Us: We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Job Description 📋 Key Responsibilities: Answer incoming phone calls in a courteous, professional manner Schedule, confirm, and reschedule patient appointments Provide information about our services, therapists, and clinic policies Verify insurance coverage and collect necessary patient details Assist with appointment reminders, follow-ups, and general inquiries Accurately enter and update patient information in the scheduling system Communicate effectively with clinical staff to ensure smooth workflow Qualifications Previous experience in a medical call center or healthcare office (preferred but not required) Excellent verbal communication and customer service skills Strong attention to detail and ability to multitask Familiarity with medical terminology and insurance verification is a plus Proficient with computers, scheduling software, and basic office tools Bilingual (English/Spanish) a plus Additional Information Competitive pay and growth opportunities Supportive and collaborative team environment On-the-job training and development Health benefits (for eligible employees) Meaningful work helping people improve their quality of life

Job Description We only HIRE the BEST! Who We Are: We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. Get to know CGC Home Services, what we do and who we are: ***************************** To achieve this, we need top-tier team members who can dominate the field. Who You Are: You are an elite competitor-not just in Plumbing and Water Treatment, but in life. You don't settle for "good enough." You push limits, break records, and refuse to be outworked. You thrive in a fast-paced, high-performance environment. You like to set sales appointments and schedule. Key Responsibilities: Customer service interaction Manage incoming calls to identify, assess, and meet the diverse needs of our customers Generate sales appointments from leads coming from sources such as a phone call, internet, lists, etc Keep accurate records of customer interactions Follow established department procedures, guidelines, and policies Serving our external and internal customers with urgency and grace Skills and experience we are looking for: Proven customer service experience Strong phone contact handling Generating sales appointments Communication experience Bilingual (Spanish) is helpful Active listening skills Solid computer/typing skills Familiarity with MS Office A heart to serve a variety of personalities and (potentially difficult) circumstances Ability to multi-task Ability to Prioritize Manage time effectively Willingness to go the extra mile when engaging customers A "Get It Done" Mentality We will provide quality service along with quality customer experience. Our Call center team is the "Heartbeat" of our operation and serves all departments and customers. The Call center representatives primary responsibility will act as a liaison, providing product and services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Drive a Culture of Accountability & Winning Excel in a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day. Track & Dominate Your Scorecard Know your numbers. Live in your KPIs, because results matter as we drive this offering to our communities Mentor & Uplift Others Around You Push others to be better. Support our teammates and help create a culture of continuous growth and leading Lifelong Learner & Growth-Minded You are always improving and learning from others. You actively seek out mentorship, coaching, and new techniques to sharpen your edge What We Offer: Competitive pay structure Career Growth Opportunities- we promote from within! Take home vehicle A Highly Competitive, High-Energy Culture- you will be surrounded by A-players. Best-in-Class Training & Coaching- we invest in your success. Industry-Leading Products & Services Ready to drive our business to new levels? If you're a highly competitive, self-driven leader ready to Grow our Water Treatment service, we want to talk to you. Apply Now! Candidates are subject to pre-employment testing up to and including drug screening, background check and motor vehicle record check, as applicable

Employment Type: Full-Time / Part-Time Are you a friendly, organized, and detail-oriented individual who enjoys helping others? Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment and want to be part of a team focused on improving lives, we'd love to hear from you! About Us: We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Job Description Key Responsibilities: Answer incoming phone calls in a courteous, professional manner Schedule, confirm, and reschedule patient appointments Provide information about our services, therapists, and clinic policies Verify insurance coverage and collect necessary patient details Assist with appointment reminders, follow-ups, and general inquiries Accurately enter and update patient information in the scheduling system Communicate effectively with clinical staff to ensure smooth workflow Qualifications Previous experience in a medical call center or healthcare office (preferred but not required) Excellent verbal communication and customer service skills Strong attention to detail and ability to multitask Familiarity with medical terminology and insurance verification is a plus Proficient with computers, scheduling software, and basic office tools Bilingual (English/Spanish) a plus Additional Information Competitive pay and growth opportunities Supportive and collaborative team environment On-the-job training and development Health benefits (for eligible employees) Meaningful work helping people improve their quality of life

Part-time Description Responsible for answering all member inquiries and transaction requests received through our Interactive Teller Machines and Call Center accurately and positively. Promotes and participates in a sales and service culture consistent with SCU's goal of exceeding expectations while maintaining a high level of service, safety, and member confidentiality. Essential Job Functions Balance daily. Perform operational duties and troubleshoot problems with department equipment. Report errors, abnormalities, and out of balance conditions to supervisor immediately. Correct all out of balance conditions as applicable. Process end of day voucher and office closing procedures. Maintain functional knowledge of online systems and all software used in the department, including the process to follow if the system goes down. Maintain thorough knowledge and understanding of credit union policies/procedures that are necessary for performing job duties, including but not limited to Negotiable Instrument Reference & Guidelines, BSA, and OFAC. Prepare reports, file, make photocopies/scans, and scan documents as required and assigned. Create new Excel reports and maintain current. Complete assignments given by management. Perform member service-related duties, including but not limited to; opening/closing/changing of deposit accounts and regular/IRA certificates; issue, order new, close/renew, change/adjust. Process fraud disputes and balance transfer requests on Credit/Debit card accounts; processing of stop payments, copies, corrections, orders, and balancing checking accounts; wire transfers; skip-a-payments; and all member account-related file maintenance requests according to procedures. Perform duties to; schedule member appointments; pull/review consumer credit reports and investigate disputes; process lien terminations; and department assigned side jobs. Process member related transactions by phone, mail, or email, including but not limited to, member deposits/payments and transfers; member verifications; returned mail; and member applications for products and/or services. Monitor call queues through UC Suite. Responds to all member requests for service through ITM; including assistance with using the ITM, processing transactions and responding to other requests. Provide technical support for e-services. Perform all teller related duties, including but not limited to; balance as required; process member deposits, payments, withdrawals, check cashing, cashier checks, and other promotional items. Process member related transactions by mail, email, and chat services, including but not limited to, member deposits/payments and transfers; member verifications; returned mail; and member applications for products and/or services. Monitor call queues to ensure timely and efficient service delivery. Troubleshoot and resolve member issues related to online banking, mobile banking, and payment portal. Approve or deny service requests sent by other departments by analyzing the account and making an informed decision regarding eligibility for products. Perform other job-related duties as assigned. The list of essential job functions is not limited. It may be supplemented as necessary from time to time. Workplace Expectations Ensure prompt and courteous service is provided to all internal and external members/customers. Conduct work in a safe and healthful manner. Maintain thorough knowledge and understanding of credit union policies and procedures that are necessary for performing your job. Perform as part of a team and assist other employees and other departments as needed. Place documents that need to be shredded in the proper area for shredding. Maintain knowledge of and follow the established process for key control, security, and the security of all codes and procedures related to office security. Open and close office by disarming and arming alarms, as established procedures require. Maintain total working knowledge of department. Complete necessary logs. Maintain thorough knowledge and understanding of credit union policies/procedures that are necessary for performing job duties, including but not limited to Negotiable Instrument Reference & Guidelines, NACHA, BSA, and OFAC. Requirements Standards Perform all job tasks/functions as assigned and/or directed; according to policy, procedures and standards; use Service/Sales plus skills at all times; meet all cross-selling and productivity standards as set by management; and read/respond to all communications (voice mail/email/message board) communications in a timely fashion. Core Competencies Reasoning: apply rational method of problem solving to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, blueprint, or schedule form. Math: add, subtract, multiply, and divide all units of measure. Perform the four operations with common and decimal fractions. Compute ratio, rate, and percent. Draw and interpret bar graphs. Perform arithmetic operations involving all American monetary units. Language - read a variety of books and magazines. Write reports and essays with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak before an audience with poise, voice control, and confidence, using correct English and well-modulated voice. Analytical thinking: ability to analyze complex problems, find root causes, review available data to find solutions and resolve problems related to technical issues. Patience and Perseverance: the ability to remain calm and deescalate while troubleshooting challenging issues. Member Service: Ensure that all interactions with both external and internal members are handled with professionalism, efficiency, and a commitment to excellence. Minimum Qualifications Education: A high school diploma or equivalent. Experience: Previous cash handling and customer service experience desired. Licenses/Certifications: Must attain all required licenses and/or certifications to perform duties of position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, fingers, talk, or hear. The employee is frequently required to sit, stand, and reach with hands and arms. The employee may occasionally lift up to 20 lbs. and/or exert force to move up to 50 lbs. Salary Description $17.92 to Start

Are you driven to provide exceptional service to customers? Do you have working knowledge of the Plumbing industry? Be the voice of our brand and support customers from start to finish. Your industry knowledge, strong communication skills, and problem-solving mindset will make you an essential part of our team and help us deliver the outstanding service our customers rely on. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. What We Offer: Competitive compensation package including quarterly bonuses! 401(k) w/ company match Medical, Dental, and Vision Insurance Company provided and Voluntary Life Insurance Short Term and Long-Term Disability and more! Typical Responsibilities: Provides friendly and helpful customer service and create quotes for established customer working the job order form beginning to end Meet or exceed the expectations of our customers by providing a positive customer experience. Be a positive and professional representative of Etna in all customer and stakeholder interactions, acting with honesty and integrity. Communicate with customers, outside sales representatives, and vendors by phone and email. Support outside sales representatives by entering orders and accessing customer and product information. Prepare accurate project quotes by interpreting estimator, sales rep, and customer prepared material takeoffs. Gather manufacturer quotes and certifications for materials on project quotes, ensuring proper compliance to project requirements. Turn in proper documents for submittal requests in a timely manner Receive and process orders for product, following company SOP's. Type orders and quotes within the ERP system; preparing, posting, and closing work orders and projects as required. Create job files and organize paperwork as needed. Order products and equipment as needed and assist customers by tracking orders and troubleshooting when problems arise. Train others regarding department material applications and limitations. Coordinate shipping of orders and materials required with various departments. Address issues concerning billing or services rendered, referring complaints of service failures to designated departments for investigation. Assist in maintaining inventory control and monitor flow of materials, prepare and issue reports as needed. Back up warehouse and counter as needed. Communicate any/all product and vendor opportunities to sales leadership for review. Keep up to date on products and product features available. Attend internal, vendor, and industry trainings and meetings as required. Knowledge, Skills, and Abilities: Working knowledge of products sold and their applications. Ability to manage multiple tasks and priorities and easily adapt to changing situations. Effective communication, interpersonal, customer service, negotiation, judgement, decision making, organization, conflict management, problem solving, and stress management skills. Working knowledge of Microsoft Office products and Eclipse. Effectively read and interpret documents, such as blueprints, safety rules, operating and maintenance instructions, and procedures manuals. Ability to accurately add, subtract, multiply, and divide with or without using a calculator. Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume. Education and/or Experience: High School Diploma or equivalent; or One year of related experience and training; or Equivalent combination of experience and education. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Frequently required to sit; talk and hear; and use fingers. Regularly required to walk and stand, reach, grasp, and handle. Occasionally required to lift and/or move up to 25 pounds. Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. Specific vision abilities required by this job include clear vision at 20 inches or less. We are an Equal Employment Opportunity Employer.

Job DescriptionBecome part of a mission-based center of pediatric excellence with an award-winning culture and excellent benefits. We are recognized as a Flint-Genesee Top 10 Employer and have been named a Top Non-Profit to Work For five years running by the Non-Profit Times, an award based on feedback from our employees. We are currently seeking a Dental CSR to join our Team. As a Dental CSR (Client Services Representative), you will greet and assist clients/family as they enter the Child & Adolescent Dentistry department and register clients in Dentrix. You will also prepare and maintain client electronic and department records, determine eligibility for services, answers multi-line telephone, schedule appointments, and perform assigned clerical duties. ESSENTIAL JOB FUNCTIONS Clerical Answer multi-line telephone, screen calls, and direct calls/messages as appropriate. Greet, assist, and route clients/visitors as they enter the department. Prepare client record utilizing department guidelines and update consent forms, insurance information, and demographic information regularly. Review electronic client record prior to scheduled appointment assuring that information is up to date, making corrections and flagging for updates when necessary. Perform clerical duties, data entry, statistical reporting, word processing, photocopying, email correspondence, faxing, and ordering supplies as requested. Coordinate transportation and translation services as needed. Enrollment Determine client eligibility for services through review of income and demographic information. Verify and register client demographic and insurance information into Dentrix. Inform client of eligibility for coverage of services by third-party payers and assists in completion of carrier/program specific enrollment forms. Assist new clients with completion of health history form and determination of need for additional MCHC services, working collaboratively with MCHC departments to assure client access, when needed. Following department guidelines, schedule client appointments and notify appropriate provider of missed client appointments taking appropriate action when necessary. Assure that pre-authorization for special services has been obtained and attached appropriately to client claim. OTHER RESPONSIBILITIES Attend monthly department staff meetings and other meetings as assigned. Other job-related duties as assigned. May assist, as needed in operatories/exam rooms, with sterilization, restocking supplies, organization of materials, instruments, records, and general cleanliness. QUALIFICATION STANDARDS High school diploma or equivalent required. Requires a minimum of one year clerical/administrative support work experience in dental or healthcare, with preference given for dental experience. Work experience in a digital/paperless office is preferred. Working knowledge of Dentrix is preferred. Basic computer skills required with: Microsoft Word, Outlook, and EHR/EMR/EDR. Analytical ability to collect and interpret data to prepare reports based on findings, basic math, and accounting skills to accurately balance and maintain a client billing/accounts receivable system. Must have communication and interpersonal skills to effectively interact with administration, associates, community agency personnel, clients, and visitors. Note: Persons with disabilities requiring reasonable accommodation to satisfy the requirements of the position may request a copy of the MCHC Reasonable Accommodation policy. Request for reasonable accommodation will be reviewed and evaluated on a case-by-case basis, with the understanding that the individual will be required to perform the essential functions of the position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor are they intended to express or imply any contract of employment or any part thereof.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

15514 W Michigan Ave., Marshall, MI 49068 Porter/Service Writer TraineeExcellent Training, Benefits & Career Growth! Award-Winning Cole Chrysler Dodge Jeep Ramis a great place to have a rewarding career! Our Service Department is seeking a Porter/Service Writer Trainee, with the opportunity to advance to a Service Writer, to join our team. Apply now and drive your career forward with our growing organization. Cole Chrysler Jeep Dodge Ram is the proud recipient of the Customer First Excellence Award for employee engagement, customer treatment, facilities, and more. Cole Automotive Group is family-owned, appreciates our employees and invests in their success! Responsibilities - Porter/Service Writer Trainee: Keep the dealership parking lots organized, answer the phone, write up repair orders, park and move cars, wash cars, run errands, and more. Learn how to guide customers through the auto maintenance and repair process Learn how to advise customers on service options and costs and schedule appointments Greet customers, answer questions and offer additional services including special promotions Follow vehicle status from service bay entry through completion of work Keep customers informed of any changes that occur Review completed work order with customer and ensure their satisfaction Maintain high CSI scores Qualifications - Porter/Service Writer Trainee: Energetic with good customer service, computer and communication skills A positive attitude, good work ethic and professional appearance An self-starter that's conscientious, pleasant and dependable Able to multi-task in a fast-paced environment Valid driver's license and good driving record High school diploma Full-time Benefits: Competitive hourly pay Training Health and dental insurance 401(k) plan Paid time off Employee discounts Closed on Sundays Career advancement A positive and professional work environment RequiredPreferredJob Industries Customer Service

Do you like helping others? If so, this job might be for you! We're a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers. We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world. On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries - with a friendly and helpful voice. Why Work At Ambs Call Center? Click to learn more COMPENSATION Progressive compensation based on skill development. Earn up to $20.95 per hour ADDITIONAL PAY & BENEFITS Attendance Bonus $3.25 per hour for every hour worked during the pay period. Call Center Agents without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus. Dispatcher Differential $1.50 per hour differential for becoming a dispatcher. Spanish Bi-Lingual Differential $1.00 per hour. Are you fluent in Spanish and English? Earn a $1 per hour differential once you have graduated training and are handling all calls. Multiple opportunities for growth! Like mentoring others? Become a trainer and earn up to $24.75 per hour. Lead the team as a Supervisor and you can earn up to $27.45 per hour. BENEFITS Competitive compensation Health Insurance Employer provided Life Insurance Voluntary Vision & Dental Smart Dollar Financial Wellness Program Retirement plan with company match contribution up to 3% Paid lunch and breaks Paid birthday benefit after 12 months of Ambs employment 1 Floating Holiday after 12 months of Ambs employment Hours worked on holidays are paid at time and a half Overtime available 40-hour bonus pay for 1-year perfect attendance Earned sick Time QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS High School Diploma or equivalent required Typing skills of 25 wpm Customer service experience preferred Excellent interpersonal, verbal, and written communication skills Strong basic computer skills Ability to multi-task Ability to make sound decisions under pressure Ability to deal with difficult situations and people Ability to work well in both a team environment and independently A strong attention to detail Requires primarily sitting at a desk for extended periods FULL-TIME EMPLOYEES 40+ hours per week Mandatory weekends and holidays EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.