Call center agent jobs in McDonough, GA - 621 jobs

FULLY ONSITE - Marietta, GA 30062 - must have reliable transportation M-F (8-4pm) 6-month contract to hire Required Skills & Experience • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • At least 1 year of customer service experience • 1-year related experience preferably within a transportation/logistics/supply chain/warehouse environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Job Description: As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day to Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Compensation: $19.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Indirect Sourcing Representative, Alpharetta, GA Arclin USA is currently looking for an Indirect Sourcing Representative to join our Procurement team at our corporate office. Reporting into the Procurement Manager, this position is responsible for execution of established procurement strategies to support our organization with procuring high-quality, cost effective raw materials and services. Are you a detail-oriented sourcing professional who thrives on executing value-driven sourcing events and managing supplier relationships? Do you enjoy working with cross-functional teams to deliver quality, service, and savings? WHO WE ARE At Arclin, satisfying the changing needs of our customers is at the center of everything we do. We provide innovative, value-added bonding and surfacing solutions for the engineered materials markets and agricultural/natural resources applications. Our mission rests on three key principles: Trust, Value, and Innovation. Learn more about us at our website. With nearly 1,000 employees across 15 production sites in North America, we're a team dedicated to continuous improvement, operational excellence, and employee growth. WHAT YOU'LL DO As an Indirect Sourcing Representative, you'll be a key enabler of Arclin's indirect procurement strategies. You'll support sourcing execution across capital and indirect categories-including MRO, services, and general supplies-working alongside Category Managers, Buyers, and site teams. You'll lead and support sourcing activities, manage RFx processes, and collaborate with internal stakeholders and suppliers to ensure effective and compliant purchasing. Your work will directly impact cost management, supply reliability, and overall operational success. Key Responsibilities: Execute sourcing events (RFQs, RFPs, e-auctions) and evaluate supplier responses in coordination with category leads. Identify qualified suppliers and manage competitive bidding processes. Analyze total cost of ownership (TCO), supplier performance, and cost trends to inform purchasing decisions. Support capital project and operational teams in meeting procurement milestones and deliverables. Collaborate with site stakeholders and Buyers to ensure purchasing needs are understood and addressed. Support efforts across the breadth of Procurement as needed including Energy and Direct Procurement. Facilitate supplier onboarding, risk assessments, and contract routing processes. Support development and reporting of category performance metrics. Help implement new supply agreements and ensure supplier compliance with terms and expectations. Maintain sourcing records and documentation in ERP/procurement systems. WHAT YOU'LL NEED TO SUCCEED 3+ years of sourcing, supply chain, or procurement experience, preferably in manufacturing or capital project environments. Working knowledge of RFx processes, vendor evaluation, and negotiation basics. ERP experience (JD Edwards preferred) and proficiency with Excel or BI tools for data analysis. Strong communication and organization skills; able to manage multiple tasks with attention to detail. Familiarity with indirect categories such as MRO, facilities, or services is a plus. Collaborative team player with initiative and a customer-focused mindset. Associate's or Bachelor's degree in Business, Supply Chain, or related field (or equivalent experience). WHY JOIN US? You'll join a dynamic and growing procurement team that plays a vital role in enabling Arclin's performance. We offer opportunities to expand your sourcing expertise, contribute to strategic initiatives, and grow within a collaborative and mission-driven company.

Work Schedule: M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call accordingly. The position schedules appointments for providers as well as obtaining necessary information from the patient in regards to insurance, required personal information, obtain any necessary prior medical records, and/or obtain pre-certification for the appointment. The ideal candidate will have experience in a customer service-oriented environment with a high call volume. Organizational skills and able to multi-task is essential to succeed in this position. Candidate must be able to work independently and make decisions based on training and knowledge. Able to tolerate lengthy periods of sitting and repetitive keyboard typing. A high school diploma or the equivalent is required. Experience working in the medical industry is a plus. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description The Transportation Call Center Contact Agent will work with a team of other Transportation Call Center Contact Agents, under the general supervision of a Transportation Call Center Contact Agent Lead and a Transportation Manager who is responsible overall for the Call Center operations. Depending on the proficiency and level of expertise, the Transportation Call Center Contact Agent may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications. Qualifications 3+ years' work experience (minimum) … 5+ years preferred: Excellent command on English and Spanish Language Strong customer service skills and phone etiquette. Must have clean criminal record with the ability to pass finger-print background check. Provide support for IT projects-installation of software on machines and mobiles. Additional Information Vikas Kumar vikas.kumar(@)360itpro.com

Call Center AgentLocation; Remote As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact for our clients and will play a crucial role in maintaining our reputation for outstanding customer service. This is a full-time position with the opportunity for growth and advancement within the company. Key Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Identify and assess customers' needs to achieve satisfaction - Provide accurate and complete information to customers - Maintain a high level of product and service knowledge to effectively handle customer inquiries - Follow communication procedures and policies to ensure consistent customer service - Utilize company software and tools to accurately document customer interactions and update customer information - Collaborate with team members and other departments to resolve customer issues - Meet and exceed performance targets set by the company - Maintain a positive and professional attitude towards customers at all times - Continuously seek opportunities to improve customer service processes and procedures Qualifications: - High school diploma or equivalent - Previous experience in a customer service or call center role is preferred - Excellent communication skills, both verbal and written - Strong problem-solving and decision-making abilities - Ability to work in a fast-paced and dynamic environment - Proficient in using computer systems and software - Strong time-management and organizational skills - Ability to work well in a team and independently - Willingness to work flexible hours, including evenings and weekends - Bilingualism is an asset Benefits: - Competitive salary - Comprehensive benefits package, including health, dental, and vision coverage - Paid vacation and sick days - Opportunities for growth and advancement within the company - Ongoing training and development programs - Positive and supportive work environment AYS Inc is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Join our team at AYS Inc and be a part of our commitment to providing exceptional customer service. Apply now!

Job Description Senior Scheduler - Mission Critical / Data Center - Buckhead, GA This opportunity is with a leading provider of mission-critical data center solutions acting as an Owner's Representative for Design/Build Oversight of DC Colocation and Hyperscale projects. This firm delivers custom-fit life cycle services that support the operational needs of enterprise, colocation, and hyperscale data center clients nationwide. This career-growth-minded opportunity offers exciting projects incorporating cutting-edge technology and innovation, competitive salaries, and top-tier benefits. We are seeking a Senior Scheduler to support scheduling and planning efforts for mission-critical data center construction projects. The ideal candidate will have deep expertise in project scheduling, cross-functional coordination, and the ability to manage complex, phased construction timelines. This individual will lead scheduling strategy, mentor a team of consultants, and play a key role in integrating design, procurement, and commissioning schedules into an actionable execution plan. Strong communication, technical proficiency, and a strategic mindset are key to success in this role. Responsibilities: Create detailed project schedules during planning and design phases, including milestones, permitting, long-lead procurement, and phased delivery timelines Develop and maintain baseline schedules that align with project delivery strategy, including fast-track and parallel commissioning models Perform risk assessments and “what-if” scenario analysis to identify schedule threats and define mitigation strategies Lead and mentor a team of remote consultants, supporting their development and optimizing workload Collaborate with design, procurement, and cost teams to ensure accurate timeline integration and resource alignment Maintain live project schedules throughout execution, tracking progress, changes, and critical path activities Manage commissioning timelines across multiple systems including mechanical, electrical, and IT system turnovers Leverage scheduling tools such as MS Project and Procore to drive real-time project visibility and performance Conduct critical path analysis, schedule reviews, and coordination meetings with project teams and stakeholders Facilitate client meetings, Quarterly Business Reviews, and alignment sessions to communicate scheduling progress and adjust project priorities Qualifications: 5-10+ years of experience in data center construction scheduling or project management Advanced proficiency in scheduling software - MS Project required; P6 experience a plus Experience with phased delivery models and early equipment procurement in mission-critical environments Strong understanding of how scheduling interfaces with cost, procurement, risk, and change management Experience developing integrated schedules across multiple trades and cross-functional stakeholders Ability to lead schedule review meetings, recovery planning workshops, and commissioning coordination Hands-on field construction experience and understanding of jobsite dynamics Excellent communication, documentation, and presentation skills Ability to work independently and manage multiple priorities in a fast-paced environment Previous experience in the data center / mission-critical industry is required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation, Corps of Engineers; Air Force - Power Production; Generator Techs; Maritime, Coast Guard, Army National Guard, etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Automotive BDC Associate SONS Auto Group is looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence. What We Offer: Employee & Family purchase program Medical and Dental Insurance 401(k) Paid Vacation A fair and safe family-run business environment Responsibilities: Answer customer calls and establish follows-up with service appointments Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates Provide customers with initial product information & direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Qualifications: At least one previous role based in strong customer service experience Team player attitude Prompt and courteous Enthusiastic personality Must have strong computer skills Willing to submit to a pre-employment background check & drug screen #SAGCS104

📞 NOW HIRING: OUTBOUND CALL CENTER AGENT - LANDMARK AUTOMOTIVE DEALERSHIP GROUP 📞 JOIN THE WINNING LANDMARK TEAM TODAY-LOCAL FAMILY OWNED AND OPERATED FOR OVER 40 YEARS WITH OVER 150,000 SATISFIED CUSTOMERS- FURTHER YOUR CAREER ! FULL TIME POSITION WITH FULL COMPANY BENEFITS Schedule: 5 DAY WORK WEEK About the Role We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you'll be making effective outbound calls in huge numbers to potential sales customers to schedule appointments, answering questions, and ensuring every caller receives an exceptional experience. Key Responsibilities Make outbound calls in volume to sales leads and successfully create appointments that show. Follow up with past customers and internet inquiries Update customer information in our CRM system Follow up with past customers and internet inquiries Meet daily/weekly call and appointment goals Provide exceptional service that reflects the dealership's values Confirming appointments and following up on missed appointments Qualifications and Requirements Excellent communication and customer service skills Strong phone etiquette and a positive attitude Ability to multitask and work in a fast-paced environment Meet daily/weekly call and appointment goals Prior call center experience with a proven track record is required What We Offer Competitive pay with performance bonuses Opportunities for growth within the dealership Paid training Supportive team environment Full Company benefits-Major medical, health, dental, vision and matching 401k plan JOIN THE WINNING LANDMARK TEAM TODAY AND FURTHER YOUR CAREER !

Call Center Agent Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates. Job Overview: We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise. Key Responsibilities: - Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner - Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates - Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints - Maintaining accurate and detailed records of all customer interactions and transactions - Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues - Following company policies and procedures to ensure compliance and maintain customer confidentiality - Meeting and exceeding performance targets and goals set by the company - Continuously developing and improving product knowledge to better assist customers Qualifications: - High school diploma or equivalent - Previous experience in a call center or customer service role preferred - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to multitask and work in a fast-paced environment - Proficient in computer skills and experience using CRM software - Flexibility to work various shifts, including evenings and weekends - Must be legally authorized to work in the United States Benefits: - Competitive salary - Comprehensive benefits package, including health, dental, and vision insurance - Paid time off and holidays - Opportunities for career advancement and professional development - A positive and supportive work environment If you are a customer-focused individual with excellent communication skills and a passion for helping others, we want to hear from you! Apply now to join our dynamic team at Confident Staff Solutions as a Call Center Agent.

Call Center Agent / Navigator at the Brookhaven (ATL) office. About Us: TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible. Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information. Duties/Responsibilities: Coordinates and manages teleneurologists' schedules for rounding and teleneurology Serve as an essential link between patients and teleneurology team Receive and triage calls from client hospitals. Promote collaboration to both internal and external healthcare team members. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with internal and external customers Flexible and adaptable with learning and understanding technology Strong written, oral and interpersonal communication skills Highly self-motivated, directed and proactive Ability to effectively prioritize and execute tasks in a high-pressure environment Able to communicate effectively within department and with members of interdisciplinary teams Education and Experience: High School Diploma required 1-year in a call center preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: Peachtree Corners Office Compensation: $16.00/hour Paid Training Start Date: Monday, February 9, 2026 Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting) Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST * Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: * Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence. * Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event. * Identify root cause of issues and concerns and determine resolution. * Maintain and organize all pertinent back up information to substantiate payment postings as necessary. * Follow up in a timely manner to ensure customer satisfaction. * On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair). * Perform other duties as assigned by management. Qualifications Ideal Candidate Qualifications: * High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired. * Previous call center/customer service experience preferred. * Exhibit strong attention to detail. * Good mathematical and analytical skills required. * Ability to maintain the highest level of confidentiality. * Proficient personal computer skills, including Microsoft Office. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in a multi-tasked environment. * Ability to prioritize and organize work. Work Environment * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. Note: * Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Job Description Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. The Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service. Position Requirements: Assist customers with a wide variety of questions via information accessed through the computer. Review employee accounts and answer questions based upon established policies and procedures. Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs. Possess the ability to troubleshoot complex issues with little guidance Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers Possess the ability to work under pressure in a call center environment Possess exceptional conversational and problem-solving skills Ability to multitask and be able to diffuse difficult situations Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed Excellent interpersonal and telephone communication skills Perform additional tasks as directed. Essential skills and experience · College degree or Junior College degree in addition to 1- year full time customer service related experience in financial services and/or health care industry · High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry. · Ability to multi-task (talk and type at the same time) and use multiple applications · Excellent interpersonal, verbal, written and listening communication skills · Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customer · Ability to provide outstanding customer service while ensuring that the customer's questions, issues and concerns have been satisfied · Computer literate with the ability to learn customer service software applications · Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its' customers · Flexibility to work specified shift and extended hours as necessary Qualifications High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Remote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. so you must have good quality internet. You will be developing a personal relationship with our callers so you must have strong people skills. Primary Duties and Responsibilities: • Acts as a facilitator between referral sources and our fulfillment providers regarding IRS tax debt and other financial or tax related services • Consistently gains customer commitment throughout the referral process • Develops and maintains positive relationships with key referral sources • Act as a liaison between service providers and the customer • Draft communications to prospective customers (text) • Accurately refer clients to the appropriate provider organization • Maintains thorough understanding of competitors' strengths and weaknesses and USPs of our partners Job Qualifications and Requirements: • Fluent in both English and Spanish • A minimum of 2 years' proven sales experience preferred • Preferred experience in customer service, call centers, sales • Experience in developing text and all strategies • Excellent speaking, written, and verbal communication skills. • Ability to establish and develop relationships with leads • Ability to clearly communicate with customers through phone call and email • Results driven - documented success in exceeding goals or objectives. • High School Diploma required • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled • Job Type: part time (full time available after trial period) Schedule: • Monday to Friday • Working Remotely

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Work Schedule: M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call accordingly. The position schedules appointments for providers as well as obtaining necessary information from the patient in regards to insurance, required personal information, obtain any necessary prior medical records, and/or obtain pre-certification for the appointment. The ideal candidate will have experience in a customer service-oriented environment with a high call volume. Organizational skills and able to multi-task is essential to succeed in this position. Candidate must be able to work independently and make decisions based on training and knowledge. Able to tolerate lengthy periods of sitting and repetitive keyboard typing. A high school diploma or the equivalent is required. Experience working in the medical industry is a plus. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Job Description 📞 NOW HIRING: OUTBOUND CALL CENTER AGENT - LANDMARK AUTOMOTIVE DEALERSHIP GROUP 📞 JOIN THE WINNING LANDMARK TEAM TODAY-LOCAL FAMILY OWNED AND OPERATED FOR OVER 40 YEARS WITH OVER 150,000 SATISFIED CUSTOMERS- FURTHER YOUR CAREER ! Location: Morrow, Chamblee or Athens Georgia FULL TIME POSITION WITH FULL COMPANY BENEFITS Schedule: 5 DAY WORK WEEK About the Role We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you'll be making effective outbound calls in huge numbers to potential sales customers to schedule appointments, answering questions, and ensuring every caller receives an exceptional experience. Key Responsibilities Make outbound calls in volume to sales leads and successfully create appointments that show. Follow up with past customers and internet inquiries Update customer information in our CRM system Follow up with past customers and internet inquiries Meet daily/weekly call and appointment goals Provide exceptional service that reflects the dealership's values Confirming appointments and following up on missed appointments Qualifications and Requirements Excellent communication and customer service skills Strong phone etiquette and a positive attitude Ability to multitask and work in a fast-paced environment Meet daily/weekly call and appointment goals Prior call center experience with a proven track record is required What We Offer Competitive pay with performance bonuses Opportunities for growth within the dealership Paid training Supportive team environment Full Company benefits-Major medical, health, dental, vision and matching 401k plan JOIN THE WINNING LANDMARK TEAM TODAY AND FURTHER YOUR CAREER !

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates. Job Overview: We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise. Key Responsibilities: - Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner - Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates - Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints - Maintaining accurate and detailed records of all customer interactions and transactions - Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues - Following company policies and procedures to ensure compliance and maintain customer confidentiality - Meeting and exceeding performance targets and goals set by the company - Continuously developing and improving product knowledge to better assist customers Qualifications: - High school diploma or equivalent - Previous experience in a call center or customer service role preferred - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to multitask and work in a fast-paced environment - Proficient in computer skills and experience using CRM software - Flexibility to work various shifts, including evenings and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor - Make your own schedule - Paid Training To get started quickly, click the link below to learn more about our company. Company Overview - Confident Callers

Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. *Must be available to work Nights and Weekends* Education, Training and Experience High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical call center environment Call tracking system experience Outstanding verbal communication skills and a positive attitude Relevant experience and/or knowledge in the Sports Betting or gaming industries. Previous sales experience preferred Knowledge, Skills and Abilities Working knowledge of tracking software Technical customer service skills Basic computer skills, including Microsoft Word and Excel Excellent telephone etiquette Ability to handle being rejected and remain calm and collected Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Handle Chat Support, Inbound calls and answer emails from customers. Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support. Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products Engage potential customers in dialogue that open opportunities Support and guide customers with all requests and escalating and following up when necessary. Meet company expectation for excellent customer service Maintain a friendly, professional tone at all times Function as part of the team with sincere enthusiasm Take relevant notes on all call for future use and enter into database Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc is an Equal Opportunity Employer