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  • Customer Service Representative - State Farm Agent Team Member

    Tisha Miranda-State Farm Agent

    Call center agent job in Atwater, CA

    Job DescriptionBenefits: Life Insurance SIMPLE IRA Retirement (Matching) Dental insurance Vision insurance Bonus based on performance Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Group Life Insurance Benefits Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Bilingual - Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-42k yearly est. 25d ago
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  • CUSTOMER SERVICE & PROCUREMENT REPRESENTATIVE

    Joseph Gallo Cheese Company

    Call center agent job in Atwater, CA

    Job DescriptionDescription: We are one of the most respected premium all-natural cheese makers in North America, and we continue to win prestigious awards for, not only our high-quality products, but also in recognition of our passion for sustainable practices. Today, we are in our third generation as a family business, who seeks innovative opportunities to maximize profitability & return on all assets, while being a trusted & responsible employer, who actively participates in the community & who cherishes the natural environment. Our success is based upon the quality of the employees that we hire-top-notch talent who share our company's commitment to our customers and a passion for making the country's finest quality products, using only all natural ingredients. Our employees are our greatest driving force, and we pride ourselves on ensuring their stability. All our employees receive Life Insurance, and Employee Assistance Program! Joseph Gallo Farms also offers a competitive benefits package at a group rate to all our full-time employees and their dependents. Benefits: 401(k) retirement plan w/ company match Health Insurance Dental Vision Educational Reimbursement Paid time off (vacation, sick, holidays, etc.) Free cheese! Requirements: Summary of Functions: Manages the order management and customer service process to ensure that Joseph Gallo Farms' interactions with our customers are executed in a professional, timely, and efficient manner. Create and foster strong relationships with external and internal business partners including freight companies, government agencies, logistics, accounting, and sales. The role also drives the support key functions end to end in procurement. Major Duties and Responsibilities: Customer Service One of the core functions of the customer service department is ensuring the communication between the customer and Joseph Gallo Farms is timely and accurate Acts as a primary liaison with customers to provide a single point of contact for questions, including but not limited to: Order status, Product information, Complaints and Product returns. Work with accounting and sales to support the process of managing master data for customers Prepare customer reports by collecting and analyzing customer shipments Receive purchase orders via email or EDI, enter information into the order management system, generate purchase order acknowledgment, and disseminate the information to appropriate departments. Review customer purchase orders and verify that all required information is provided and identify potential issues, including but not limited to: Pricing or Ship dates, Item numbers, Quantities and Delivery location. Ensure the accuracy of transactions entered into order management and financial system. Coordinate with scheduling, purchasing, warehouse, and operations to define and generate order confirmations. Act as primary liaison for Joseph Gallo Farms to provide a single point of contact for questions and status of customer orders Procurement & Supplier Prepare and process purchase orders in alignment with company policies and budget requirements. Identify and execute cost reduction opportunities while maintaining product quality and service reliability. Manage supplier relationships to ensure consistent communication, collaboration, and accountability. Monitor and evaluate supplier performance using key metrics (on-time delivery, quality, responsiveness, and cost). Collaborate with inventory control, production, and maintenance to ensure adequate supply levels and minimize downtime. Review MRP and purchase requisitions to verify requirements, lead times, and stock levels. Coordinate returns, warranty claims, or replacements with suppliers as needed. Analyze pricing trends, total cost, and contract performance for assigned commodities. Ensure adherence to approved budgets and payment terms. Manage and maintain purchase orders and procurement data in the ERP system, ensuring accuracy of pricing, lead times, and supplier information throughout the purchasing process. Food Safety Requirements/Responsibilities: Comply with all Plant, State and Federal OSHA, EPA, FDA, HACCP, and SQF regulations Comply with GMPs in the plant. Assist in the maintenance of Food Safety and Quality system. Organizational Relationships: The position reports to the Customer Service Manager & Purchasing Manager Qualifications: Minimum High School Diploma Minimum 2 years of customer service experience, purchasing and/or procurement process. Knowledge in ERP systems Willingness to work non-traditional hours as required Detail oriented Prior utilization of traditional customer service tools including order management systems, telephone, and Microsoft software applications Proficiency in English required with Spanish language skills preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May sit for long periods of time. Visual acuity to perform reading and computer functions. May lift or carry up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. This description is a general statement and does not include other duties as assigned. Joseph Gallo Farms is an Equal Opportunity Employer / EEO
    $32k-42k yearly est. 2d ago
  • Customer Service Representative, Housing Customer Service Center

    Usc 4.3company rating

    Call center agent job in Parksdale, CA

    Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion . USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. What We Prefer: Preferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will con sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $18.9-20 hourly Auto-Apply 60d+ ago
  • Autobody Collision Customer Service Representative

    Chilton Auto Body

    Call center agent job in Modesto, CA

    Customer Service Representative Department: Operations Reports to: Location Manager PLEASE REPLY BY INCLUDING YOUR RESUME!! The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real plus including CCC. YOU MUST HAVE EXPERIENCE IN THE AUTO BODY COLLISION REPAIR INDUSTRY!! Responsibilities: Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Experience Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience. Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards. Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting location manager with expense documentation (updating RHO), and conducting Accounts Receivable follow-up. Training: Complete assigned role-based training through Collision University and additional internal and business partner supported training as necessary. Additional responsibilities as assigned. Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion Requirements: Previous experience in the automotive industry preferred - CCC One knowledge a real plus!! Ability to work collaboratively with the team to meet shared objectives. Effective time management. Able to multitask and manage competing priorities Communicate effectively with teammates, customers, and business partners. Proficient with computers. Excellent customer service skills. Valid drivers' license required. Eligible to work in the United States. Willing and able to pass a thorough background check. Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m. Preferred Qualifications: Bilingual (Spanish). Knowledge of the Collision Industry. Pay Rate: $20-30 depending on experience Benefits: Bonuses Paid holidays and 2 weeks PTO Medical, dental, vision, life insurance Matching 401(k)
    $20-30 hourly 27d ago
  • Customer Service Representative

    Limagrain

    Call center agent job in Modesto, CA

    Offer ID: 1647 Unit: HM Clause Job Title: Customer Service Representative Contract type: Permanent : Company Introduction "WE BUILD TRUST WITH FARMERS AROUND THE WORLD BY SUPPORTING THEM TO SUSTAINABLY IMPROVE THE QUALITY AND FLAVOR OF THEIR PRODUCTION." HM.CLAUSE is a Business Unit of Limagrain, an international agricultural co-operative founded and managed by farmers. HM.CLAUSE specializes in the breeding, production, and sale of vegetable seeds. From the world market to the farmer's market, we collaborate with our customers to deliver successful solutions for the agricultural challenges of today and produce the highest quality vegetable seeds for the future. Our global team of experts and state-of-the-art research facilities enable us to work side-by-side with growers to provide the most regionally relevant and reliable vegetable seeds available. If our mission resonates with your passion, we look forward to your application. Job description You will be a great fit if you have experience similar to: Maintain flow of information and communication with customers, sales staff and other departments throughout the order process. Serve as liaison with supply chain and shipping teams. Process orders received from domestic or international customers and sales staff. Serve and support all customers of designated regions to ensure the maintenance and growth of the business and improve customer satisfaction. Review inventory availability vs. forecast vs. prorates; as well as lab information regarding quality of seed. Order processing includes: order entry, additional documentation (phytosanitary certificates, lab analysis and export requirements), follow-through and invoicing. Monitor all orders through the process to insure on time delivery to meet customer's expectations. Monitor pricing in ERP system and report any irregularities to Sales Data Planning. Maintain accurate and up to date files with customer profile information and country requirements. Participate in defining, preparing and updating all work instructions in QA Module (AQUARIUS) Process credits and adjustments per verified customer requests, internal management requests or for billing error corrections. Cross train within the department to insure adequate coverage at all times. Performs other incidental and related duties as required and assigned. What we expect of you To be considered, you will need: AA/AS degree in Business or Agriculture or equivalent 3 - 5 years' experience in customer service Experience with ERP systems (JD Edwards a plus) Excellent oral and written skills Must be proficient in English and Spanish; proficiency in French or Portuguese a plus Microsoft Office Suite, Word, Excel, Outlook and Access experience Internet & high volume E-mail experience Your benefits and working environment The rewards of working here: You join an expert team of innovators and creators that collaborate with farmers around the world to sustainably enhance the taste and quality of healthy food. Our goal is to form teams that inspire and learn from each other as they work to elevate our products from seed to table. We recognize our employees as our most valued resource and work to create an atmosphere that is supportive, healthy, and progressive. We promote an environment of wellness and well-being and hybrid schedules when it is appropriate for the position. It is an important and expanding piece of our local and global mission for Diversity & Inclusion programs and support groups in the corporate world. HM.CLAUSE offers a strong compensation and benefits package to its employees: * Competitive salary * This position's range is $25 - $30/hr Our total compensation and pay ranges reflect our market pay structures. As such, individual salaries or hourly rates are determined by a variety of factors including, but not limited to: local geographical market conditions, internal equity, as well as candidate qualifications, such as job related skills, education, and experience. * Comprehensive Benefits Choices * Medical, Dental, Vision * Work/Life Balance * 12 Paid Holidays per year * +1 Floating Holiday per year * Paid shutdown holidays * Progressive time off starting at 80-vacation hours * Company Covered Benefits * Company paid Life Insurance, Long Term Care, Long and Short-Term Disability * Wellness Benefits * Family EAP, Telehealth and Mental Wellness Services * Internal Career Progression * Learning Environment * Promotions from within * Paid Annual Training * Tuition Reimbursement * Welcoming Environment * Business casual attire; open door policy * Financial Wellness * 401(k) dollar for dollar Employer matching * Additional Employer 401(k) Contribution per paycheck * Traditional and Roth (401k) plans options * Company Profit sharing in December * Family Benefits * Maternity and Paternity paid time off * Fertility and Infertility benefits * Low family medical deductibles We are a company with a supportive culture and leadership. We encourage you to be part of our journey to enhance the world's food supply and support the farmers that grow them. To view all U.S. based privacy rights and how to exercise them, click here: Privacy policy - HM Clause. Apply now Information at a Glance Apply now
    $25-30 hourly 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kristen Eaton-State Farm Agent

    Call center agent job in Oakdale, CA

    Job DescriptionBenefits: Company parties Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Kristen Eaton Insurance Agency, Inc. in Oakdale, CA is an established and growth focused insurance agency. Were looking for an outgoing and motivated individual to reach out to existing and potential customers, assess and understand their insurance needs, provide quotes, and ultimately earn their business. If you speak fluent Spanish and English and you love meeting new people, enjoy helping others succeed, and have a strong goal orientation this may be the position youve been looking for! People from all walks of life have succeeded in this role - you could be the next one! We are currently hiring an Insurance Account Representative team member for our Oakdale, CA location. The ideal candidate - Does this sound like you? Youre driven to improve and enjoy setting and hitting goals. Youre organized and pride yourself on being efficient and effective with your time. You enjoy competing against yourself and for awards. You have a strong desire to help individuals, families, and businesses protect themselves from unexpected losses. You have the ability to follow a structured review process to ensure customers have the right products and services for their specific needs. Enjoy working in a very fast-paced environment. The ideal candidate will have: The ability to connect and build rapport with people in person, on the phone, or over video calls. 3 years experience in detailed clerical customer service and record keeping. (Retail Customer Service is not the same). Youre a master multi-tasker - you can talk and type without missing a beat. Curiosity and a desire to understand their prospects needs so they can market the appropriate products and services to them. Proficiency with Word, Excel, and Outlook Responsibilities + Opportunities: Must be willing to obtain Property & Casualty and Life & Health Insurance Licenses (required to obtain). Meeting with customers to share our insurance products and services. Ultimately, being able to close your customers on the products and services youve recommended. Documenting all conversations and ensuring youre taking whatever action is needed to move the process forward. Your success will be driven by your ability to drive new business to the agency. Setting and confirming appointments with customers Handling payments Identifying opportunities to serve our customers and be mindful to make sure they have the right products and services for their circumstances. The opportunity to deal with a wide variety of people on a daily basis. This position offers: (OR Why You Want This Opportunity:) The opportunity to work in a high-performing agency with other high-achievers. A competitive base salary, plus commission. This is your chance to let your drive and effort determine your income level. Medical Benefits Paid Time Off + Holidays Comprehensive Paid Training with continuous and ongoing training/mentorship. If this sounds like something youd enjoy - please apply now to start the conversation! Keywords: Insurance, Life Insurance, Property & Casualty Insurance, General Insurance, Commercial Insurance, Term Life Insurance, Umbrella Insurance, Health Insurance, Sales, Casualty Insurance, Disability Insurance, Homeowners Insurance, Liability, Insurance agent, Insurance Broker, Insurance Agency Sales, Prospecting, Business Development, Lead Generation, Inside Sales, Outside Sales, Field Sales, Account Representative, Account Manager, Account Executive, Sales Development Rep, Finance, Banking, Teller, Mortgage Banker, Business Banker, Sales, Server, Serving, Customer Service, CSR, Bilingual, Spanish Job Type: Full-time Pay: $40,000.00 - $80,000.00 per year Benefits: Health insurance On-the-job training Paid time off Professional development assistance Shift: Day shift Language: Spanish (Required)
    $40k-80k yearly 4d ago
  • CSR Inside Sales 1

    Daikin Comfort

    Call center agent job in Modesto, CA

    The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services.  The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.   Position Responsibilities may include: Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.  Provide excellent customer service via face to face, phone calls and e-mails.   Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.  Recommend alternate products based on cost, availability or specifications as needed.  Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.  Generate new and repeat sales by providing product and technical information in a timely manner.  Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.  Provide accurate information regarding availability of in-stock items.  Assist customers with warranties and returns.  Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.  Periodically reach out to customers to determine satisfaction with the organization, products, and services  Maintain records and prepare reports on sales activities.   Expand knowledge of HVAC products and keep current with latest trends within the industry  Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.  Understand and follow work instructions, operating procedures, and company policies.  Participate in additional projects/activities to support ongoing business needs. Nature & Scope: Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks  Work is closely supervised Knowledge & Skills: Knowledge of HVAC equipment/products is preferred  General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications  Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;  Positive, professional attitude, handling difficult customers with ability to diffuse negative situations  Good phone etiquette and e-mail etiquette  Ability to deal with high-volume customer traffic  Effective verbal skills - must be able to explain fairly technical parts of information clearly  Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders  Effective organizational skills and time management skills including ability to prioritize and multi-task  High level of attention to detail and accuracy  Ability to establish positive working relationships with internal and external customers and employees  Ability to use good judgment and strong work ethics and integrity on the job  Ability to understand and follow procedures, work instructions, and company policies Competency: Experience: 1 - 3 years of progressive sales experience  Education/Certification: High School diploma or GED equivalent, some colleges preferred  People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service  Payrate: $18.64 to $23.50 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
    $18.6-23.5 hourly 39d ago
  • Customer Service Rep- Insurance

    George Mauricio-Farmers Insurance Agency

    Call center agent job in Turlock, CA

    Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Career Growth Opportunities Evenings Off Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Provideexceptional customer service. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Claims follow up calls. Provides on-going support to insurance clients as needed. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Assess and identify the wants and needs of your customer(s) over the phone Uphold the wants and needs of your customers Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Must have ability to multi-task. A Property & Casualty or Personal Lines Insurance license is required for this hire. Professional phone etiquette. Career minded vision. Follow through and exceed current and prospective client expectations. Excellent Spelling and Grammar skills. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Bilingual, fluent in both English and Spanish is beneficial.
    $32k-42k yearly est. 27d ago
  • Customer Service Representative

    Fiesta Auto Insurance 3.5company rating

    Call center agent job in Turlock, CA

    Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you. Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P. Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings! Benefits: Hourly pay +(plus) 10-15% commission on your insurance sales. PAID TRAINING and direct deposit every Friday. Opportunity for growth into Leadership Positions Learn tax preparation and earn 10-17.5% commission on tax returns you prepare. Full-time employment with Full-time hours at 35-45 hours every week Earn commissions on DMV Registration Services. Vacation pay and health insurance (we cover 65% of the premium). 100% free dental plan and low-cost vision options. Requirements: Self-motivated team player with a positive attitude and strong work ethic. Willingness to obtain a Personal Lines Insurance Broker's License. Determined and open-minded to learn about insurance and sales strategies. Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply. Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE. Must have reliable transportation and be flexible to work at different nearby locations when needed Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM. As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS. Location: CA046 1097 W Main St, Turlock, CA 95380, USA Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment! Work schedule 8 hour shift 10 hour shift Weekend availability Holidays Day shift Overtime Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training
    $31k-39k yearly est. 60d+ ago
  • CSR INSIDE SALES 1

    Daikin 3.0company rating

    Call center agent job in Modesto, CA

    Job Description The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. Provide excellent customer service via face to face, phone calls and e-mails. Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. Recommend alternate products based on cost, availability or specifications as needed. Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. Generate new and repeat sales by providing product and technical information in a timely manner. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. Provide accurate information regarding availability of in-stock items. Assist customers with warranties and returns. Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. Periodically reach out to customers to determine satisfaction with the organization, products, and services Maintain records and prepare reports on sales activities. Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. Understand and follow work instructions, operating procedures, and company policies. Participate in additional projects/activities to support ongoing business needs. Nature & Scope: Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks Work is closely supervised Knowledge & Skills: Knowledge of HVAC equipment/products is preferred General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Good phone etiquette and e-mail etiquette Ability to deal with high-volume customer traffic Effective verbal skills - must be able to explain fairly technical parts of information clearly Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders Effective organizational skills and time management skills including ability to prioritize and multi-task High level of attention to detail and accuracy Ability to establish positive working relationships with internal and external customers and employees Ability to use good judgment and strong work ethics and integrity on the job Ability to understand and follow procedures, work instructions, and company policies Competency: Experience: 1 - 3 years of progressive sales experience Education/Certification: High School diploma or GED equivalent, some colleges preferred People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service Payrate: $18.64 to $23.50 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
    $18.6-23.5 hourly 12d ago
  • Customer Service Rep 1

    First Tactical LLC

    Call center agent job in Modesto, CA

    Job Description The Customer Service Representative is responsible for coordinating activities with customers, sales representatives, administration and production to satisfy our customers' requirements. This individual will also answer telephone inquiries, respond to order inquires, general customer inquiries, customer complaints and process Customer orders with accuracy meeting or exceeding department goals. Essential CSR Functions: Coordinates activities with customers, sales representatives, administration and production to satisfy our customers' requirements including but not limited to measuring (sizing) customers, entering orders, supporting distributors, sales reps, and creating / maintaining call logs. Provides administrative support to the Sales Department. Answers telephones and responds to orders, general customer inquiries, and customer complaints. Assists sales representatives with order status information, expediting orders and troubleshooting information. Communicates directly with the customer providing information such as: purchase order status and ship dates for open orders. Handles customer complaints and inquiries. Facilitates special and rush order requests from sales reps and direct customers; coordinates - orders with production. Completes and verifies all customer purchase orders. Performs other essential duties as assigned. Qualifications: High school diploma or its equivalent. Language Proficiency: All candidates must be fluent in English, with the ability to speak, read, and write at a professional level. Minimum of (3) three years of experience within the Customer Service or related field. The ability to operate various word-processing software, spreadsheets, and database programs. Regular and predictable attendance is an essential function of this position. Be available to work overtime with minimal notice. Excellent customer service relations skills. Ability to set priorities and manage time effectively. Ability to work independently. Physical Demands: Sitting for long periods. Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty-five pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the office; minimum reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.
    $32k-42k yearly est. 12d ago
  • Customer Service Representative

    Chevron Stations

    Call center agent job in Modesto, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. · Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. · The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts available · Direct Deposit with competitive weekly pay · Health & Wellness packages available for purchase · Education reimbursement program · Shift Differential Pay for select shifts and job titles · Management Bonus Program · Loyalty Service time Program · Commuter benefit Program Compensation Range: $18.25 - $19.25 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18.3-19.3 hourly Auto-Apply 6d ago
  • Customer Service Representative (CSR)

    Contigo Auto Insurance Center, Inc. 4.3company rating

    Call center agent job in Modesto, CA

    Job DescriptionSalary: $16.90 - $17.90 Hourly Start Your Career With Contigo Become a CSR! At Contigo Insurance, this isnt just a customer service role its the beginning of a long-term career in a place where people grow, advance, and find stability. Youll join a team that believes in your potential, supports your development, and helps you build meaningful skills that can transform your future. Were looking for someone who enjoys helping others, thrives in a positive team environment, and brings warmth and professionalism to every customer interaction. Full-time: Monday to Friday: 9:00 AM 6:00 PM Every other Saturday: 10:00 AM 4:00 PM Days off: Sunday + 1 additional weekday What Youll Do Welcome and assist customers with kindness and professionalism Provide clear information and guidance about our services Support office operations to keep everything running smoothly Build relationships with clients through trust and great service Learn and grow through ongoing coaching and training What Were Looking For Friendly, reliable, service-oriented attitude Strong communication and people skills Desire to grow and build a long-term career Preferred: Bilingual (Spanish & English) with strong customer service skills. If youre looking for stability, growth, and a workplace that believes in you You belong here. Apply Today!
    $16.9-17.9 hourly 19d ago
  • Insurance Specialist CSR, Madera CA

    Neri Insurance Agency

    Call center agent job in Madera, CA

    Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days. Summary of Position: The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates! You will be required to have your license within the 90 day probation period mark Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes. Responsibilities: Create an outstanding customer experience in the office or via telephone. Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required. Excellent communication and effective problem solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work weekends and holidays. Reliable Transportation Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number) Qualifications Competitive Hourly Pay Commission paid on Tax preparations Vacation Pay Sick Pay Bonus Pay on Sales Goals Health, Vision & Dental Coverage offered Pay period: Weekly $400 sign on bonus on your 90 day mark! *You will receive $400 bonus at your 90 day mark, if licensed. Office Hours: Monday - Friday 9:00 AM - 6 PM Saturdays 9 AM- 5 PM Sundays - CLOSED Open availability to work a 40+ hr work week.
    $32k-41k yearly est. 9d ago
  • Customer Service Rep 1

    Point Blank Enterprises 4.5company rating

    Call center agent job in Modesto, CA

    The Customer Service Representative is responsible for coordinating activities with customers, sales representatives, administration and production to satisfy our customers' requirements. This individual will also answer telephone inquiries, respond to order inquires, general customer inquiries, customer complaints and process Customer orders with accuracy meeting or exceeding department goals. Essential CSR Functions: Coordinates activities with customers, sales representatives, administration and production to satisfy our customers' requirements including but not limited to measuring (sizing) customers, entering orders, supporting distributors, sales reps, and creating / maintaining call logs. Provides administrative support to the Sales Department. Answers telephones and responds to orders, general customer inquiries, and customer complaints. Assists sales representatives with order status information, expediting orders and troubleshooting information. Communicates directly with the customer providing information such as: purchase order status and ship dates for open orders. Handles customer complaints and inquiries. Facilitates special and rush order requests from sales reps and direct customers; coordinates - orders with production. Completes and verifies all customer purchase orders. Performs other essential duties as assigned. Qualifications: High school diploma or its equivalent. Language Proficiency: All candidates must be fluent in English, with the ability to speak, read, and write at a professional level. Minimum of (3) three years of experience within the Customer Service or related field. The ability to operate various word-processing software, spreadsheets, and database programs. Regular and predictable attendance is an essential function of this position. Be available to work overtime with minimal notice. Excellent customer service relations skills. Ability to set priorities and manage time effectively. Ability to work independently. Physical Demands: Sitting for long periods. Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty-five pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the office; minimum reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.
    $32k-38k yearly est. 41d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bekah MacKenzie-State Farm Agent

    Call center agent job in Sonora, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? Do you work well as part of a team? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Work with the agent to identify and support local community events in our market. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Ability to work in a team environment Ability to multi-task Ability to make presentations to potential customers Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 7d ago
  • Customer Service Rep(07829) - 1290 W Colony Rd #140

    Domino's Franchise

    Call center agent job in Ripon, CA

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $32k-42k yearly est. 18d ago
  • Customer Service Representative

    Michaels 4.2company rating

    Call center agent job in Airport, CA

    Artistree-DFW AirportThe Administrative Associate is responsible for ensuring finished goods inventory is accurate and placed into inventory; input, maintenance and reporting of daily production information. Attendance, as scheduled, is an essential function of the Administrative Associate job. Major Activities Manufacturing Assist with cycle counts, print/apply SKU labels for all products; report any discrepancies or errors to the Supervisor Process and ship orders in the IMS when required; contact transportation for pickup Post daily finished goods production records Record and track production productivity Generate manual work orders for JIT (Just-In-Time) production Generate production Reports; file daily production records & work orders Provide KPI (Key Performance Indicator) report to Supervisor and Manager Cross-train into other positions and provide support to other production teams or functions as needed Quality Verify that all inbound/outbound freight paperwork is filled out completely and correctly Audit weekly purchase orders and verify that quantities shipped match SKU number on order Monitor and corrects transaction errors Safety & Organization Maintain a clean work area for safe and efficient operation, including replenishment of supplies Follows all company safety policies; wear appropriate safety equipment, as needed Minimum Education High School Diploma, G.E.D., or equivalent Minimum Special Certifications or technical skills Proficient in MS Office; intermediate to advanced Excel skills Minimum Type of experience the job requires 1 year experience in manufacturing environment; Inventory Management/Data Entry Other Ability to count, match and compare sequences of numbers Ability to read, write, and speak English fluently; convey and receive information effectively General, verbal, and numerical intelligence Detail-oriented and maintain a high level of accuracy; keen sense of urgency Must be able to critically analyze problems and develop effective solutions. Must detail-oriented and accurate. Must have excellent time management, organizing, and prioritizing skills Physical Requirements Must be able to constantly walk and stand. Must be able to lift and carry up to 20lbs/ 9.07kg above shoulders and reach above head. Must be able to grasp with both hands occasionally. Must be able to comply with all safety-related standards and requirements, including the correct utilization of personal protective equipment. Review physical requirements matrix for all requirements Work Environment Ability to work with high noise levels and work around moving machinery Ability to work in a non-climate controlled environment which is subject to dust and high/low temperatures Ability to work safely in a fast pace manufacturing environment Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $33k-42k yearly est. Auto-Apply 9d ago
  • Customer Service Representative

    Chevron Stations

    Call center agent job in Livingston, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. · Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. · The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts available · Direct Deposit with competitive weekly pay · Health & Wellness packages available for purchase · Education reimbursement program · Shift Differential Pay for select shifts and job titles · Management Bonus Program · Loyalty Service time Program · Commuter benefit Program Compensation Range: $18.25 - $19.25 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18.3-19.3 hourly Auto-Apply 6d ago
  • Customer Service Representative

    Fiesta Auto Insurance 3.5company rating

    Call center agent job in Riverbank, CA

    Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you. Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P. Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings! Benefits: Hourly pay +(plus) 10-15% commission on your insurance sales. PAID TRAINING and direct deposit every Friday. Opportunity for growth into Leadership Positions Learn tax preparation and earn 10-17.5% commission on tax returns you prepare. Full-time employment with Full-time hours at 35-45 hours every week Earn commissions on DMV Registration Services. Vacation pay and health insurance (we cover 65% of the premium). 100% free dental plan and low-cost vision options. Requirements: Self-motivated team player with a positive attitude and strong work ethic. Willingness to obtain a Personal Lines Insurance Broker's License. Determined and open-minded to learn about insurance and sales strategies. Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply. Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE. Must have reliable transportation and be flexible to work at different nearby locations when needed Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM. As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS. Location: CA025 2778 Patterson Rd, Riverbank, CA 95367, USA Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment! Work schedule 8 hour shift 10 hour shift Weekend availability Holidays Day shift Overtime Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training
    $31k-39k yearly est. 60d+ ago

Learn more about call center agent jobs

How much does a call center agent earn in Merced, CA?

The average call center agent in Merced, CA earns between $24,000 and $49,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Merced, CA

$34,000
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