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Call center agent jobs in Minot, ND

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  • PT Customer Service and Ramp Airline Agent - $16/hr

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Call center agent job in Minot, ND

    General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Loading and uploading baggage on and off the aircraft Marshaling in the planes and pushing back the aircraft Excellent communication skills Must be well groomed and physically fit Work in extreme outdoor conditions Ability to push/pull/lift 70 lbs. on a continuous basis Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Other duties as assigned by the Station Leader Must be 18 years or older Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Able to attend required training Valid Driver's license Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Be persistence in the face of obstacles Physical Demands: Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: Minimum one (1) year Customer Service experience or the equivalent in related training and/or experience Knowledge: Possess basic computer skills with the ability to type 25 wpm Position from which an employee could be promoted into this position: Aircraft Cleaner, Ground Operations Agent MUST BE ABLE TO WORK EARLY MORNINGS, LATE NIGHTS, WEEKENDS (SATURDAY/SUNDAY) AND HOLIDAYS
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Hertz-Overland West

    Call center agent job in Minot, ND

    Hertz Rent a Car is looking for hardworking, fun, energetic individuals to join our team! We are looking to develop a long-term employee who, not only wants to be successful but is also looking for advancement opportunities. Included with our extremely competitive pay as well as a no cap commission pay, we also offer all full time employees an extensive benefits package including; health, dental, vision, 401K (after 1 year), health and child care flexible spending, life insurance, long and short term disability and paid vacation after 6 months. As a customer sales associate you will receive extensive sales training and coaching ensuring you're extremely knowledgeable in our product and are able to increase your sales monthly. Sales experience, though not required, is helpful. Must be 18 years of age, a high school diploma or GED is required.
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative Evenings & Weekend Flexibility

    Planet Fitness-PF Baseline Fitness

    Call center agent job in Minot, ND

    Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $29k-37k yearly est. 31d ago
  • Relief CSR Driver

    Vestis Services

    Call center agent job in Minot, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, 4-day workweek, Monday-Friday 1st shift **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location-** 1710 Valley Street Minot, ND 58701 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative - Minot, ND

    Kedia Corporation

    Call center agent job in Minot, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 6h ago
  • Relief CSR Driver

    Vestis 4.0company rating

    Call center agent job in Minot, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Schedule: Full time, 4-day workweek, Monday-Friday 1st shift Responsibilities/Essential Functions: Safely operate a company vehicle in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age Must possess a valid driver's license Must be able to obtain DOT medical certification. Previous experience as a driver preferred Demonstrates interpersonal and communication skills, both written and verbal Must have the ability to work independently with limited supervision No preventable fatal accident while operating a CMV in a lifetime No suspension of driving privileges for moving violations in the past 3 years *Pre-employment DOT physical and federal drug screen are required. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location- 1710 Valley Street Minot, ND 58701
    $29k-36k yearly est. 60d+ ago
  • Personal Banking Associate/Customer Service Specialist

    Cornerstone Banks 3.3company rating

    Call center agent job in Minot, ND

    About Us At Cornerstone Bank, we do more than banking - we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We're driven by innovation, honesty, and a deep respect for our customers' time and trust. What You'll Do This position is responsible for assisting the Personal Bankers. The incumbent will be trained to provide backup services, including collateral perfection and tracking, monitoring, tickler resolution and other duties necessary to assist the Personal Banker in providing timely loan closings/account openings as well as ongoing monitoring support. In addition, this position will be trained in all Customer Service Specialist duties. What We're Looking For Excellent customer service skills Knowledge of all bank deposit products and policies Basic knowledge of bank mortgage and investment products and services Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and teller roles and responsibilities relating to each act Background & Experience High School Diploma or GED and 3 years of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Why Join Us People-first culture with real responsibility An innovative approach to banking Development opportunities for continual growth Competitive Pay and a Comprehensive Benefits Program Incentive Compensation Plan
    $30k-35k yearly est. Auto-Apply 28d ago
  • CSR/Cashier - Full-Time and Part-time Flexible Shifts (Travel Plaza)

    Enerbase Cooperative Resources

    Call center agent job in Minot, ND

    Job Description Customer Service Representatives working in the Enerbase Convenience Stores are the first face of Enerbase. These associates are expected to provide efficient and friendly customer service to customers while maintaining a positive store appearance and stock levels at a high quality and in an efficient manner. Pay starts at $13/hour but may be higher depending on experience. Enerbase provides a full benefit package to FT employees after 60 days including medical (Blue Cross Blue Shield, Dental, Vision , Short and Long term disability. We have flexible scheduling for most work life balance needs. Essential Duties and Responsibilities 1. Continuously provide efficient, friendly customer service to all customer while maintaining all company policies. Must be able to operate computerized cash registers, gasoline consoles, lottery machine, calculator, pricing gun, related hand tools, electronic credit card machine and the ability to accurately count back the correct change and handle money. 2. This position expects the ability to communicate verbally and professionally and exhibit good organizational skills based on work performed. Customer Service Reps find themselves in a faced paced environment and needed to manage and perform service duties in a short time frame. They must enjoy working with people but also able to complete tasks independently, and without out constant supervision or direction. Honesty and integrity are expectations of customer service representatives. 3. Specific duties include, but not limited to, Stocking shelves, coolers, freezers, and all other products to maintain expected stock levels. Cashiering in a fast, accurate manner, ensuring till is balanced while in charge of it. Cleaning store areas to include dusting, mopping, sweeping, and scrubbing inside and out and snow shoveling. 4. This position requires the employee to stand 100% of the time, with walking up to, or at least 30%. Bending, stooping frequently, squatting & crouching occasionally. Requires receptive action with your hands, lifting up 10lbs frequently and up to 60lbs rarely. 5. This position is mainly indoors, the employee will be exposed to temperature changes as working inside the cooler or freezers. And being exposed to dust, fumes and gases and seasonal weather as occasionally working outdoors. 6. Attain and maintain propane certification as this position is responsible for the filling propane tanks. Enerbase will provide paid training for employees that are expected to perform this function. Apply today and come join our great team! #hc87090
    $13 hourly 4d ago
  • Rep (Minot ND)

    Moby-Consulting

    Call center agent job in Minot, ND

    Are You Ready for Limitless Career Mobility & Unlimited Earning Potential?? You Are: Competitive and motivated by unlimited earning potential! Excited at the chance to enrich customers lives through technology! A good listener and able to multi-task in a fast-paced environment! Able to show empathy when customers are frustrated and not just sympathy! Possess the desire to lead others-this is a management track opportunity! Know this is a career, not just a job-this role has limitless opportunity! What We Look For: 1-3 years retail/customer facing/sales experience preferred but not required. Individuals who are committed to challenging themselves, motivated to lead and ready to start a career with high-earning potential. What We Offer: Unlimited Earning Potential Fun, Supportive Team Environment Career Growth - Promotional Opportunities & Ongoing Development Paid Training Competitive Benefits Package Employee Discounts* This role is being sourced by Moby Consulting, a recruiting firm that takes your future seriously, so we take the time to vet our partner companies. Our team never sets our candidates up for failure, so we will work hard to ensure you and the role are a perfect fit!
    $32k-45k yearly est. 60d+ ago
  • Customer Service Representative Nights and Weekend

    Planet Fitness 4.1company rating

    Call center agent job in Minot, ND

    Benefits: Employee discounts Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $14 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Call center agent job in Minot, ND

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • PT Customer Service and Ramp Airline Agent - $16/hr

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Call center agent job in Minot, ND

    Job Description General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Loading and uploading baggage on and off the aircraft Marshaling in the planes and pushing back the aircraft Excellent communication skills Must be well groomed and physically fit Work in extreme outdoor conditions Ability to push/pull/lift 70 lbs. on a continuous basis Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Other duties as assigned by the Station Leader Must be 18 years or older Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Able to attend required training Valid Driver's license Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Be persistence in the face of obstacles Physical Demands: Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: Minimum one (1) year Customer Service experience or the equivalent in related training and/or experience Knowledge: Possess basic computer skills with the ability to type 25 wpm Position from which an employee could be promoted into this position: Aircraft Cleaner, Ground Operations Agent MUST BE ABLE TO WORK EARLY MORNINGS, LATE NIGHTS, WEEKENDS (SATURDAY/SUNDAY) AND HOLIDAYS
    $27k-32k yearly est. 29d ago
  • Customer Service Representative

    Hertz-Overland West, Inc.

    Call center agent job in Minot, ND

    Job Description Hertz Rent a Car is looking for hardworking, fun, energetic individuals to join our team! We are looking to develop a long-term employee who, not only wants to be successful but is also looking for advancement opportunities. Included with our extremely competitive pay as well as a no cap commission pay, we also offer all full time employees an extensive benefits package including; health, dental, vision, 401K (after 1 year), health and child care flexible spending, life insurance, long and short term disability and paid vacation after 6 months. As a customer sales associate you will receive extensive sales training and coaching ensuring you're extremely knowledgeable in our product and are able to increase your sales monthly. Sales experience, though not required, is helpful. Must be 18 years of age, a high school diploma or GED is required. #hc209258
    $29k-37k yearly est. 7d ago
  • CSR/Cashier - Full-Time and Part-time Flexible Shifts (Travel Plaza)

    Enerbase Cooperative Resources

    Call center agent job in Minot, ND

    Customer Service Representatives working in the Enerbase Convenience Stores are the first face of Enerbase. These associates are expected to provide efficient and friendly customer service to customers while maintaining a positive store appearance and stock levels at a high quality and in an efficient manner. Pay starts at $13/hour but may be higher depending on experience. Enerbase provides a full benefit package to FT employees after 60 days including medical (Blue Cross Blue Shield, Dental, Vision , Short and Long term disability. We have flexible scheduling for most work life balance needs. Essential Duties and Responsibilities 1. Continuously provide efficient, friendly customer service to all customer while maintaining all company policies. Must be able to operate computerized cash registers, gasoline consoles, lottery machine, calculator, pricing gun, related hand tools, electronic credit card machine and the ability to accurately count back the correct change and handle money. 2. This position expects the ability to communicate verbally and professionally and exhibit good organizational skills based on work performed. Customer Service Reps find themselves in a faced paced environment and needed to manage and perform service duties in a short time frame. They must enjoy working with people but also able to complete tasks independently, and without out constant supervision or direction. Honesty and integrity are expectations of customer service representatives. 3. Specific duties include, but not limited to, Stocking shelves, coolers, freezers, and all other products to maintain expected stock levels. Cashiering in a fast, accurate manner, ensuring till is balanced while in charge of it. Cleaning store areas to include dusting, mopping, sweeping, and scrubbing inside and out and snow shoveling. 4. This position requires the employee to stand 100% of the time, with walking up to, or at least 30%. Bending, stooping frequently, squatting & crouching occasionally. Requires receptive action with your hands, lifting up 10lbs frequently and up to 60lbs rarely. 5. This position is mainly indoors, the employee will be exposed to temperature changes as working inside the cooler or freezers. And being exposed to dust, fumes and gases and seasonal weather as occasionally working outdoors. 6. Attain and maintain propane certification as this position is responsible for the filling propane tanks. Enerbase will provide paid training for employees that are expected to perform this function. Apply today and come join our great team!
    $13 hourly 12d ago
  • Customer Service Representative Weekend Mornings

    Planet Fitness Inc. 4.1company rating

    Call center agent job in Minot, ND

    Benefits: * Employee discounts * Free uniforms * Opportunity for advancement * Flexible schedule Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities * Greet/meet potential members, providing a great customer experience. * Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. * Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. * Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $14 hourly 60d+ ago
  • Customer Service Specialist

    Cornerstone Bank 3.3company rating

    Call center agent job in Parshall, ND

    About UsAt Cornerstone Bank, we do more than banking - we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We're driven by innovation, honesty, and a deep respect for our customers' time and trust. What You'll Do Cornerstone Bank is looking for a Customer Service Specialist to join their team in Parshall! This position is responsible for processing new account transactions, assisting customers in their selection of various accounts and financial services, cross-selling the Bank's products and services, maintaining and closing of all account types, providing customers in reception are and over the phone with a variety of account-related service assistance, performing location clerical duties, and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. What We're Looking For Excellent customer service skills Knowledge of all bank deposit products and policies Ability to field and answer requests via phone, e-mail, or in-person Background & Experience High School Diploma or GED and 1 year of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job Why Join Us People-first culture with real responsibility An innovative approach to banking Development opportunities for continual growth Competitive Pay and a Comprehensive Benefits Program Incentive Compensation Plan Ready to make a difference? Apply now and bring your best to Cornerstone Bank. Pre-employment background and credit screening are required for this position. EOE, Including Disability/Vets
    $30k-35k yearly est. Auto-Apply 52d ago
  • Customer Service Representative

    Hertz-Overland West, Inc.

    Call center agent job in Minot, ND

    Job Description Hertz Rent a Car is looking for hardworking, fun, energetic individuals to join our team! We are looking to develop a long-term employee who, not only wants to be successful but is also looking for advancement opportunities. Included with our extremely competitive pay as well as a no cap commission pay, we also offer all full time employees an extensive benefits package including; health, dental, vision, 401K (after 1 year), health and child care flexible spending, life insurance, long and short term disability and paid vacation after 6 months. As a customer sales associate you will receive extensive sales training and coaching ensuring you're extremely knowledgeable in our product and are able to increase your sales monthly. Sales experience, though not required, is helpful. Must be 18 years of age, a high school diploma or GED is required. #hc130104
    $29k-37k yearly est. 7d ago
  • CSR/Food Service - C Store PT (Flexible hours, multiple shifts)

    Enerbase Cooperative Resources

    Call center agent job in Plaza, ND

    Enerbase is a locally owned cooperative that supplies its patrons with goods and services. We are currently seeking a Part Time CSR with Food Service experience to join our team at our convenience store location. As a CSR with Food Service at Enerbase, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our food service area. Joining Enerbase means becoming part of a cooperative that values customer satisfaction and community involvement. In addition to our convenience stores, we offer sales and services for farm machinery, full-service pumps, and automotive service and repair. As a CSR with Food Service, your responsibilities will include handling customer transactions, taking food orders, preparing and serving food and beverages, maintaining cleanliness and food safety standards, and providing assistance and information to customers. You will play a critical role in creating a positive dining experience for our customers. We are looking for individuals who are customer-oriented, detail-oriented, and have strong communication and interpersonal skills. If you have prior food service experience, enjoy working in a fast-paced environment, and are passionate about delivering exceptional service, we would love to have you join our team at Enerbase. Flexible hours available in multiple shifts (7-11am, 2-6pm, every other weekend open or close) Requirements To be successful in this role, you should have: The equivalent of a high school diploma and be at least 21 years of age due to the location having a liquor store - Prior experience in a customer service role, preferably in food service - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to work in a fast-paced environment and multitask effectively - Basic math skills and ability to handle cash transactions accurately - Food Safety Certification or willingness to obtain one - Flexibility to work various shifts, including evenings, weekends, and holidays At Enerbase, we are committed to providing an inclusive and supportive work environment. We value diversity and equal opportunity, and welcome candidates from all backgrounds to apply for this position. #hc213782
    $29k-37k yearly est. 13d ago
  • Customer Service Specialist

    Cornerstone Bank 3.3company rating

    Call center agent job in Parshall, ND

    About UsAt Cornerstone Bank, we do more than banking - we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We're driven by innovation, honesty, and a deep respect for our customers' time and trust.What You'll Do Cornerstone Bank is looking for a Customer Service Specialist to join their team in Parshall! This position is responsible for processing new account transactions, assisting customers in their selection of various accounts and financial services, cross-selling the Bank's products and services, maintaining and closing of all account types, providing customers in reception are and over the phone with a variety of account-related service assistance, performing location clerical duties, and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. What We're Looking For Excellent customer service skills Knowledge of all bank deposit products and policies Ability to field and answer requests via phone, e-mail, or in-person Background & Experience High School Diploma or GED and 1 year of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job Why Join Us People-first culture with real responsibility An innovative approach to banking Development opportunities for continual growth Competitive Pay and a Comprehensive Benefits Program Incentive Compensation Plan Ready to make a difference? Apply now and bring your best to Cornerstone Bank. Pre-employment background and credit screening are required for this position. EOE, Including Disability/Vets
    $30k-35k yearly est. Auto-Apply 46d ago
  • CSR/Food Service - C Store PT (Flexible hours, multiple shifts)

    Enerbase Cooperative Resources

    Call center agent job in Plaza, ND

    Enerbase is a locally owned cooperative that supplies its patrons with goods and services. We are currently seeking a Part Time CSR with Food Service experience to join our team at our convenience store location. As a CSR with Food Service at Enerbase, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our food service area. Joining Enerbase means becoming part of a cooperative that values customer satisfaction and community involvement. In addition to our convenience stores, we offer sales and services for farm machinery, full-service pumps, and automotive service and repair. As a CSR with Food Service, your responsibilities will include handling customer transactions, taking food orders, preparing and serving food and beverages, maintaining cleanliness and food safety standards, and providing assistance and information to customers. You will play a critical role in creating a positive dining experience for our customers. We are looking for individuals who are customer-oriented, detail-oriented, and have strong communication and interpersonal skills. If you have prior food service experience, enjoy working in a fast-paced environment, and are passionate about delivering exceptional service, we would love to have you join our team at Enerbase. Flexible hours available in multiple shifts (7-11am, 2-6pm, every other weekend open or close) Requirements To be successful in this role, you should have: The equivalent of a high school diploma and be at least 21 years of age due to the location having a liquor store - Prior experience in a customer service role, preferably in food service - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to work in a fast-paced environment and multitask effectively - Basic math skills and ability to handle cash transactions accurately - Food Safety Certification or willingness to obtain one - Flexibility to work various shifts, including evenings, weekends, and holidays At Enerbase, we are committed to providing an inclusive and supportive work environment. We value diversity and equal opportunity, and welcome candidates from all backgrounds to apply for this position.
    $29k-37k yearly est. 12d ago

Learn more about call center agent jobs

How much does a call center agent earn in Minot, ND?

The average call center agent in Minot, ND earns between $25,000 and $48,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Minot, ND

$35,000
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