Contract Opportunity - Entry-Level Role in Belfast, Maine
About the Role
Crown Solutions is offering an exciting contract opportunity for motivated recent graduates. This role is designed for individuals eager to gain professional experience in a dynamic environment.
Contract Details
Duration: 6 months (extendible up to 1 year)
Start Date: Immediate
Location: Belfast, Maine
Must be a U.S. citizen
Eligibility
Bachelor's degree or equivalent
Fresh graduate or up to 1 year of experience in a fast-paced environment
Knowledge of U.S. Healthcare is a plus, but not mandatory
Responsibilities
Assist in daily operations and project tasks
Collaborate with team members to meet project goals
Conduct research, prepare documentation, and support client communications
Participate in training and skill development sessions
Qualifications
Strong communication and organizational skills
Ability to adapt quickly and work in a fast-paced setting
Eagerness to learn and contribute to team success
Basic proficiency in Microsoft Office Suite
Benefits
Competitive contract compensation
Opportunity to gain valuable industry experience
Potential for contract extension up to 1 year
Professional development and mentorship opportunities
How to Apply
Interested candidates should submit:
Resume
Cover letter highlighting academic achievements and career goals
Send applications to: ***************************
$31k-39k yearly est. 1d ago
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Customer Service Specialist
Bangor Savings Bank 3.8
Call center agent job in Bangor, ME
FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transactions efficiently and accurately while meeting the Bank's Customer Experience standards and may have vault cash and ATM responsibilities. Contributes to the overall sales growth of the Bank by engaging in customer conversations to develop rapport, explore financial needs and goals and recommend solutions. Engages business partners to provide more expert assistance as appropriate. May assume responsibility for the Branch in the absence of the Branch Manager, Assistant Branch Manager, Relationship Manager or Retail Loan Specialist.
ACCOUNTABILITIES
Customer Experience:
* Promotes a customer-centered culture and attitude among staff
* Builds relationships by providing the highest level of service, demonstrating You Matter More to each customer, getting to know customers on an individual basis
* Engages in conversations and demonstrates basic consultative sales skills to understand customer needs and financial goals, offers solutions as appropriate or refers to other team members in accordance with Bank strategy
* Understands the Bank's products and services and how they benefit customers, promoting as appropriate
* Embraces and utilizes the Bank's sales and coaching process, completes action plans in an effort to meet goals
Sales and Servicing:
* Serves as the primary in-branch sales and service contact by opening consumer and Maine Street business deposit relationships as well as processes and closes basic consumer loan requests in compliance with Bank policies and procedures
* Provides customers with information on products and services, rates, service charges and fees as well as other relevant information
* Maintains a high level of knowledge on all deposit products and services as well as basic consumer loan products
* Understands business partner relationships and refers to other team members in accordance with Bank strategy
* Demonstrates ability to handle routine service issues independently, refers customers to appropriate staff for advanced problem resolution
* Researches and resolves problems either through direct action or referral to and follow up with other Bank resources
* Answers written and telephone inquiries from customers concerning bank services
Customer Transactions:
* Accurately, efficiently and courteously processes transactions in compliance with Bank policies and procedures
* Performs routine and more complex transactions independently and correctly, acts as a resource to others
* Maintains accurate cash and transaction records, meeting established teller performance standards
* Demonstrates ability to handle more complex transaction issues independently, refers customers to appropriate staff for advanced problem resolution; acts as a resource to others
* Determines the necessity of placing holds on items presented for deposit
* Maintains awareness of current fraud alerts and identifies fraudulent activity
* Utilizes non-transaction processing time effectively by engaging in value added activities
Compliance and Control:
* Understands, demonstrates competency and maintains knowledge of the Bank's operational and risk management policies as well as the Bank's security policies and procedures
* Assists in ensuring that the Bank is in compliance with local, state and federal regulations
* Assists in completing operational and audit functions within the Branch
General:
* Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork
* Conforms to acceptable punctuality/attendance/professionalism standards as expressed in the Employee Handbook
* May train or assist in training new employees
* Performs additional duties as requested
* Travel to other branches for coverage may be required
COMPETENCIES:
* Integrity/Ethics - deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys news good or bad
* Vision/Values - Supports company mission/values through daily actions and decisions, communicates the Bank's vision, mission and values to others
* Adaptability/Flexibility - adapts to change, is open to new ideas, takes on new challenges
* Initiative - takes action, operates as a pro-active self starter, acts on opportunities to improve
* Interpersonal Skills - has good listening skills, excellent customer service skills, able to communicate clearly and professionally both in telephone and written communication
* Productivity - manages time well, handles information flow well, strong multi tasking skills with the ability to prioritize and organize work flow, accepts accountability, meets accuracy standards
* Decision Making - able to think through a problem, following proper steps in finding resolution
* Teamwork - Team player with a positive attitude, promotes a team atmosphere, selflessly pitches in, shares information, partners well with others, willingly assists co-workers and share responsibilities
* Sales Skills - applies sales skills to identify customer needs and refer to appropriate business partners, translates product features to benefits, cross -selling skills, ability to identify and act on sales opportunities, works to develop sales skills
KNOWLEDGE/SKILLS/EXPERIENCE REQUIRMENTS:
* High school diploma or equivalent
* Two years experience in retail banking, lending, sales, customer service and/or cash handling experience
* Demonstrated basic lending proficiency
* Demonstrated personal computer literacy
PHYSICAL DEMANDS/CONDITIONS REQUIREMENTS
* General office environment
* May be required to move bags of coin short distances. Moderate lifting (up to 50 lbs.) required.
* Moderate reaching, walking, sitting and standing required
EQUIPMENT USED
* General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
$30k-35k yearly est. Auto-Apply 13d ago
Overnight CSR
Circle K Stores, Inc. 4.3
Call center agent job in Brewer, ME
Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$30k-34k yearly est. 20d ago
Customer Service Specialist - ME
XACT 3.1
Call center agent job in Bangor, ME
Job Description
.
We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We have both part time and full time positions available.
We aim to delight every customer every day. As a Customer Care Representative, you'll play a key role in helping customers achieve their goals-whether it's finding the perfect product, resolving an issue, or ensuring a smooth order process. You'll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we'd love to hear from you.
XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state.
What You'll Do:
● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between
● Use active listening and genuine curiosity to understand customers' needs and challenges, and then recommend solutions that exceed expectations
● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence
● Communicate clearly with other departments to ensure timely order processing and delivery
● Meet established performance metrics and continually set goals for professional growth
● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient
● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving
● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers
● Contribute to projects and other tasks as needed to support company growth
Who You Are:
● Someone who truly gets excited about making customers happy through understanding and solving their problems
● A problem-solver who is motivated to find solutions and create positive outcomes
● A great communicator who can connect, empathize, and build trust with customers
● A great listener who can connect with customers and understand their needs
● Organized and detail-oriented, ensuring every customer's request is handled effectively
● Energetic, adaptable, and excited to learn and grow in a fast-paced environment
What You Bring:
● High school diploma or equivalent; some college coursework is a plus
● Prior customer service experience is ideal, but we're happy to train the right candidate
● Strong communication, interpersonal, and decision-making skills
● A proactive, positive attitude with a focus on solutions and customer satisfaction
● Ability to multitask and prioritize in a fast-paced environment
● Comfort with technology: experience with Google Workspace and CRM systems is a bonus
● Ability to type at a minimum 40 WPM
Why Join Us?
At XACT you'll have the chance to directly impact customers' success and be part of a team that values collaboration, growth, and great service. You'll help customers feel confident in their choices-and help them look like the hero of their organization.
Requirements
Physical Requirements:
● Ability to remain in a stationary position for prolonged periods while working at a computer
● Ability to communicate effectively with customers over the phone and via email or live chat
● Must be able to perform repetitive tasks, such as typing, with attention to detail
Technical Requirements:
● High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed
● Dedicated home office space, which is free from distraction and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you
● A personal desktop computer running Windows 10 or higher, with 8 GB of RAM (Windows 11 must have a Core i3 processor, or better; Windows 10 must have Dual Core Processor 2.0 GHz, or better). Laptops are not eligible for the work-at-home agent program
● A 19″ flat panel monitor (minimum), multiple displays recommended and preferred
● A webcam, for training, compliance and collaboration purposes
● A wired network connection (wireless is not permitted)
● An approved-brand USB headset for VOIP
● A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred
Benefits
Everyone needs time to relax and enjoy life - and at XACT, we're firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.
Although we're open 24 hours a day, we believe in flexible scheduling that integrates work into your life - not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.
Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met.
Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you'll find one that fits your needs and makes you grin.
We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.
In addition to standard insurance options, we also provide supplemental products through Allstate - including accident, disability, and other coverage choices.
Relax - it's expected.
We're happy to provide safe, comfortable working environments designed with your well-being in mind. Our callcenters feature employee lounges, quiet spaces, and cozy places to work.
We're just one big family here, so pull up a seat and join in. As a team member - not an independent contractor - you can count on us for support. Whether you're working in our contact centers or from your home office, we'll equip you with the tools, technology, and 24×7 support you need to succeed.
$26k-32k yearly est. 31d ago
Customer Service Representative
One Stop Home Repair 3.9
Call center agent job in Orono, ME
Job Posting: Call Taker-Customer Relationship Specialist
Company: One Stop Home Repair Position Type: Full-Time
About the Role
We are seeking a friendly and professional Call Taker (CRS) to be the first point of contact for our customers. You will answer calls, secure jobs, set clear expectations, and provide clean, accurate information for dispatch. Your goal is to build trust with customers while supporting efficient operations.
Responsibilities
Answer incoming calls with professionalism and a customer-first attitude.
Gather and record accurate job details (time, scope, address, customer needs).
Set clear and realistic expectations with customers regarding services and scheduling.
Identify and suggest upsell opportunities to increase revenue.
Provide dispatchers with complete and accurate job notes for smooth handoffs.
Desired Skills & Qualities
Excellent communication and active listening skills.
Strong customer service mindset-friendly, empathetic, and professional.
Ability to multitask and stay organized in a fast-paced environment.
Confidence in building value and trust with customers.
Previous customer service and call-taking experience is a must.
Growth & Development
We offer a clear performance scale for growth, with metrics tied to call conversion, upselling, and quality of information provided to dispatch. You'll have the opportunity to move from Entry Level (0.25) to Expert (0.45) by consistently closing calls, building customer trust, and supporting dispatch efficiency.
Benefits
Competitive pay based on experience and performance.
PTO, ESOP Shares, 401K with 3% match
$28k-34k yearly est. 60d+ ago
Customer Service Representative- Blue Hill, ME
Bar Harbor Bankshares 3.2
Call center agent job in Blue Hill, ME
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, full-time, 40 hours per week opening for a Customer Service Representative in our Blue Hill, ME branch!
In a Customer Service Representative role, you can expect to:
Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
Build trusting relationships with individuals in the communities we serve.
Be an active participant in, and advocate for, community growth and prosperity.
Process transactions for customers in a prompt, efficient, courteous and professional manner.
Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.
Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
EEO is the law English - *****************************************************************
EEO is the law Spanish - ***************************************************************
EEO is the Law Poster Supplement - ************************************************************************************************
Pay Transparency - *******************************************************************************************
$32k-37k yearly est. 60d+ ago
Customer Service Rep(03000) - 496 Stillwater Ave
Domino's Franchise
Call center agent job in Old Town, ME
Now Hiring Customer Service Reps!
Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!
You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be
efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery
Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Additional info
Minimum Age
16+ years
Positive Personality
Customer Service Oriented
Clear, Energetic Voice
Job Benefits
Flexible schedules
Paid training
Advancement opportunities
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-36k yearly est. 8d ago
Customer Service Rep / Pizza Maker
Team Prior Dba Domino's
Call center agent job in Bangor, ME
Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Job Benefits
Flexible schedules
Paid training
Advancement opportunities
Meal discounts
Paid Time Off
$29k-36k yearly est. 60d+ ago
Call Center Specialist (banking)
Ccg Business Solutions 4.2
Call center agent job in Belfast, ME
CCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. A client of CCG is currently seeking CallCenter Specialist (banking) for 1st shift (7)
Job Description
This role is based in
Belfast, ME 04915, USA
and involves connecting clients with the broad range of financial solutions that to help them achieve their financial goals.
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Key Responsibilities:
Build and deepen client relationships by identifying financial needs and recommending suitable products, services, and solutions.
Respond to customer inquiries and concerns, providing customized solutions.
Sell and fulfill banking products such as checking and savings accounts, credit cards, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and loans.
Identify client needs for specialized sales functions and refer to partners (Merrill, Lending, & Small Business).
Quote rates, terms, and programs for banking solutions.
Manage risk in every business, product, and service transaction by leveraging available tools.
Qualifications
Required Qualifications:
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
Comfortable receiving ongoing performance feedback and coaching
Comfortable with ongoing change and learning new technology/processes
Minimum of at least an intermediate level of proficiency with computers
Self-motivated with excellent organizational skills
Strong decision-making and problem-solving skills
Desired Qualifications:
Experience in the banking/financial industry
Experience working in a callcenter
Experience in telephone sales
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Start Date:
February 3, 2024
1st Shift Training
1st Shift Available After Training
Additional Information
Salary: USD $27.00 - $27.00 / hr
All your information will be kept confidential according to EEO guidelines.
$27-27 hourly 1d ago
Customer Service Rep(03000) - 496 Stillwater Ave
Domino's Pizza 4.3
Call center agent job in Old Town, ME
Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be
efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery
Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Additional info
Minimum Age
16+ years
Positive Personality
Customer Service Oriented
Clear, Energetic Voice
Job Benefits
Flexible schedules
Paid training
Advancement opportunities
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-34k yearly est. 9d ago
Customer Service Specialist
Bangor Savings Bank 3.8
Call center agent job in Hampden, ME
FUNCTION: Be part of a team seeking to provide the world's best customer experience. Help customers and contribute to the sales growth of the bank by identifying financial needs, processing transactions efficiently, and offering appropriate products or services. Grow consumer and business relationships while serving as a trusted advisor. Handle complex transactions, engage in risk-related inquiries and assume responsibility in the absence of management.
ACCOUNTABILITIES
Customer Experience: Personalize experiences and be genuinely helpful by demonstrating the "You Matter More" experience and exhibiting our core values:
* Integrity
* Respect
* Responsibility
* Excellence
* Teamwork
* Diversity
* Independence
* Commitment to Maine
Leadership: Participate actively in team meetings to help create a motivational environment. Engage in team trainings and help with operational duties.
Customer Interactions: Engage with customers in a dynamic environment by actively listening and encouraging ongoing conversation to uncover opportunities to deepen customer relationships.
* Embrace the Bank's sales and coaching process and complete action plans to meet individual and team goals
* Maintain current knowledge of features and benefits of all products, services and digital solutions
* Recognize customer needs and refer to business partners accordingly
* Process transactions accurately, efficiently and in compliance with policies, procedures, and performance standards
* Perform proactive outbound calls to onboard new customers and/or perform relationship reviews
* Follow account opening procedures including set-up, maintenance and documentation standards
* Identify and offer consumer loans that meet the borrower's financial goals
* Demonstrate basic knowledge to uncover business needs, expand relationships and recommend solutions
Operations: Understand the Bank's operational and risk management policies and procedures through required learning and testing. Ensure that the Bank is in compliance with local, state and federal regulations.
* Identify suspicious/fraudulent activity, unusual cash activity and identify theft red flags
* Maintain and understand the importance of customer privacy and confidentiality
* Assist with operations of branch, including cash and vault management and teller training
General: Conform to standards for punctuality, attendance and professionalism per the Employee Handbook. May travel or relocate to other branches, change schedule and perform other duties as needed.
Knowledge/Skills/Experience requirements:
* High school diploma or equivalent
* Customer service, sales experience, and/or cash handling experience helpful
* Adeptly and efficiently navigates technology such as Windows based programs, and Microsoft Office Applications (Word, Excel). Comfortable using, advising on, and engaging customers in digital and other self-service technology (iPhones, Androids, etc.)
Physical demands/conditions requirements:
* General office environment/general office equipment
* May be required to move bags of coin short distances. Moderate lifting (up to 50 lbs.) required.
* EQUIPMENT USED
* General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
$30k-35k yearly est. Auto-Apply 5d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Call center agent job in Bangor, ME
Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$30k-34k yearly est. 3d ago
Customer Service Representative- Bar Harbor, ME
Bar Harbor Bankshares 3.2
Call center agent job in Bar Harbor, ME
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Bar Harbor, Maine branch!
In a Customer Service Representative role, you can expect to:
Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
Build trusting relationships with individuals in the communities we serve.
Be an active participant in, and advocate for, community growth and prosperity.
Process transactions for customers in a prompt, efficient, courteous and professional manner.
Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.
Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
EEO is the law English - *****************************************************************
EEO is the law Spanish - ***************************************************************
EEO is the Law Poster Supplement - ************************************************************************************************
Pay Transparency - *******************************************************************************************
$32k-37k yearly est. 15d ago
Customer Service Rep / Pizza Maker
Team Prior Dba Domino's
Call center agent job in Bangor, ME
Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Job Benefits
Flexible schedules
Paid training
Advancement opportunities
Meal discounts
$29k-36k yearly est. 60d+ ago
Customer Service Rep(03024) - 6 Clinton St
Domino's Franchise
Call center agent job in Bangor, ME
Now Hiring Customer Service Reps!
Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!
You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be
efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery
Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Additional info
Minimum Age
16+ years
Positive Personality
Customer Service Oriented
Clear, Energetic Voice
Job Benefits
Flexible schedules
Paid training
Advancement opportunities
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-36k yearly est. 16d ago
Call Center Specialist (banking)
CCG Business Solutions 4.2
Call center agent job in Belfast, ME
CCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. A client of CCG is currently seeking CallCenter Specialist (banking) for 1st shift (7)
Job Description
This role is based in Belfast, ME 04915, USA and involves connecting clients with the broad range of financial solutions that to help them achieve their financial goals.
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Key Responsibilities:
Build and deepen client relationships by identifying financial needs and recommending suitable products, services, and solutions.
Respond to customer inquiries and concerns, providing customized solutions.
Sell and fulfill banking products such as checking and savings accounts, credit cards, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and loans.
Identify client needs for specialized sales functions and refer to partners (Merrill, Lending, & Small Business).
Quote rates, terms, and programs for banking solutions.
Manage risk in every business, product, and service transaction by leveraging available tools.
Qualifications
Required Qualifications:
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
Comfortable receiving ongoing performance feedback and coaching
Comfortable with ongoing change and learning new technology/processes
Minimum of at least an intermediate level of proficiency with computers
Self-motivated with excellent organizational skills
Strong decision-making and problem-solving skills
Desired Qualifications:
Experience in the banking/financial industry
Experience working in a callcenter
Experience in telephone sales
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Start Date: February 3, 2024
1st Shift Training
1st Shift Available After Training
Additional Information
Salary: USD $27.00 - $27.00 / hr
All your information will be kept confidential according to EEO guidelines.
$27-27 hourly 60d+ ago
Customer Service Rep(03024) - 6 Clinton St
Domino's 4.3
Call center agent job in Bangor, ME
Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be
efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery
Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Additional info
Minimum Age
16+ years
Positive Personality
Customer Service Oriented
Clear, Energetic Voice
Job Benefits
Flexible schedules
Paid training
Advancement opportunities
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-34k yearly est. 1d ago
Customer Service Specialist
Bangor Savings Bank 3.8
Call center agent job in Castine, ME
FUNCTION: This position provides excellent customer service by greeting customers in a friendly manner, developing rapport and satisfying customer transactional needs. Processes transactions efficiently and accurately while meeting the Bank's Customer Experience standards. Contributes to the overall sales growth of the Bank by exploring customers' financial needs and goals. Recommends solutions as appropriate or engages business partners to provide more expert assistance. May have vault cash and ATM responsibilities.
ACCOUNTABILITIES
Customer Experience:
* Promotes a customer-centered culture and attitude among staff
* Builds relationships by providing the highest level of service, demonstrating You Matter More to each customer, getting to know customers on an individual basis
* Engages in conversations to understand customer needs and financial goals, refers to other team members in accordance with Bank strategy
* Embraces and utilizes the Bank's sales and coaching process, completes action plans in an effort to meet goals
* Understands the Bank's products and services and how they benefit customers, promoting as appropriate
Customer Transactions:
* Accurately, efficiently and courteously processes transactions in compliance with Bank policies and procedures
* Maintains accurate cash and transaction records, meeting established teller performance standards
* Demonstrates ability to handle routine transaction issues independently, refers customers to appropriate staff for advanced problem resolution
* Determines the necessity of placing holds on items presented for deposit
* Maintains awareness of current fraud alerts and identifies fraudulent activity
Compliance and Control:
* Understands the Bank's operational and risk management policies as well as the Bank's security policies and procedures
* Assists in ensuring that the Bank is in compliance with local, state and federal regulations
* Assists in completing operational and audit functions within the Branch
General:
* Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork
* Conforms to acceptable punctuality/attendance/professionalism standards as expressed in the Employee Handbook
* May train or assist in training new employees
* Performs additional duties as requested
* Travel to other branches for coverage may be required
COMPETENCIES:
* Integrity/Ethics - deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys news good or bad
* Vision/Values - Supports company mission/values through daily actions and decisions, communicates the Bank's vision, mission and values to others
* Adaptability/Flexibility - adapts to change, is open to new ideas, takes on new challenges
* Initiative - takes action, operates as a pro-active self starter, acts on opportunities to improve
* Interpersonal Skills - has good listening skills, excellent customer service skills, able to communicate clearly and professionally both in telephone and written communication
* Productivity - manages time well, handles information flow well, strong multi tasking skills with the ability to prioritize and organize work flow, accepts accountability, meets accuracy standards
* Decision Making - able to think through a problem, following proper steps in finding resolution
* Teamwork - Team player with a positive attitude, promotes a team atmosphere, selflessly pitches in, shares information, partners well with others, willingly assists co-workers and share responsibilities
* Sales Skills - applies sales skills to identify customer needs and refer to appropriate business partners, translates product features to benefits, works to develop sales skills
KNOWLEDGE/ SKILLS/EXPERIENCE REQUIRMENTS:
* High school diploma or equivalent
* Previous teller, cash handling and/or sales experience helpful
* Demonstrated personal computer literacy
PHYSICAL DEMANDS/CONDITIONS REQUIREMENTS
* General office environment
* May be required to move bags of coin short distances. Moderate lifting (up to 50 lbs.) required.
* Moderate reaching, walking, sitting and standing required
EQUIPMENT USED
* General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
$30k-35k yearly est. Auto-Apply 9d ago
Customer Service Representative
Circle K 4.3
Call center agent job in Bangor, ME
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$30k-34k yearly est. Auto-Apply 5d ago
Customer Service Representative- Deer Isle, ME
Bar Harbor Bankshares 3.2
Call center agent job in Deer Isle, ME
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, full-time, 40 hours per week opening for a Customer Service Representative in our Deer Isle, ME branch!
In a Customer Service Representative role, you can expect to:
Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
Build trusting relationships with individuals in the communities we serve.
Be an active participant in, and advocate for, community growth and prosperity.
Process transactions for customers in a prompt, efficient, courteous and professional manner.
Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.
Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
EEO is the law English - *****************************************************************
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How much does a call center agent earn in Orono, ME?
The average call center agent in Orono, ME earns between $26,000 and $42,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.