Call center agent jobs in Owensboro, KY - 103 jobs

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Call Center Scheduling Specialist, under the direction of the Scheduling Manager, is responsible to answer the phones in a helpful, friendly and timely manner from the comfort of your home. Working at the corporate office is also an option. This person schedules appointments, takes messages and transfers phone calls. Regular attendance is an essential part of this job. **Full Time, 40 hours weekly - Choice of shifts 1.) M-F 8AM-5PM or Rotating schedules M-R 7:30-5; F 7:30-12:30 Week 1 then M-W 8-5; Thurs 8-2:30; Friday 8-5.** Minimum Qualifications: Must be available to come on-site for 90-day training period. Must live within a 90-mile radius of Evansville, IN to attend in-person training and company meetings as necessary. Must reside in the state of Indiana. Must have access to high-speed internet. Essential Functions: Answers the phones in a helpful, friendly and timely manner Assists patients in making appointments Schedules patients based on physician protocols and templates Transfers calls to the appropriate department when necessary Takes messages and sends to appropriate people Creates tasks in SRS so that patient messages are documented and addressed Communicate with patients via texting (Arterra) appropriately Takes new patient information and enters it into the system Additional Responsibilities: 1. Covers for associates when on vacation, leave, etc. *The preceding examples are representative of the assignments performed in this position and are not intended to be all-inclusive. Job Qualifications: Experience in physician's office preferred Experience with Centricity and SRS preferred Ability to operate phone system equipment Proficient with use of computers including Microsoft Office Suite Ability to learn new computer programs Ability to work under pressure, make decisions and use judgement Demonstrated ability to communicate effectively and professionally both orally and in writing across all levels of the organization Ability to maintain good working relationships with co-workers, supervisors, management, and other staff Must have verified internet service and established dedicated work area at home. Company will provide equipment (keyboard, computer, monitor, phone, etc). Minimum Qualifications: Must be available to come on-site for 90-day training period. Must live within a 90-mile radius of Evansville, IN to attend in-person training and company meetings as necessary. Must reside in the state of Indiana. Must have access to high-speed internet. Essential Functions: Answers the phones in a helpful, friendly and timely manner Assists patients in making appointments Schedules patients based on physician protocols and templates Transfers calls to the appropriate department when necessary Takes messages and sends to appropriate people Creates tasks in SRS so that patient messages are documented and addressed Communicate with patients via texting (Arterra) appropriately Takes new patient information and enters it into the system Additional Responsibilities: 1. Covers for associates when on vacation, leave, etc. *The preceding examples are representative of the assignments performed in this position and are not intended to be all-inclusive. Job Qualifications: Experience in physician's office preferred Experience with Centricity and SRS preferred Ability to operate phone system equipment Proficient with use of computers including Microsoft Office Suite Ability to learn new computer programs Ability to work under pressure, make decisions and use judgement Demonstrated ability to communicate effectively and professionally both orally and in writing across all levels of the organization Ability to maintain good working relationships with co-workers, supervisors, management, and other staff Must have verified internet service and established dedicated work area at home. Company will provide equipment (keyboard, computer, monitor, phone, etc).

Start your career with Heritage Federal Credit Union! Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Call Center Agent to join our amazing team! The Call Center Agent is responsible for ensuring that members who contact the Virtual Banking Center receive prompt and professional service. This position involves answering a variety of member inquiries via phone, chat, or video call and facilitating transactions in accordance with established procedures. Additionally, the Call Center Agent serves as a knowledgeable resource to inform members about Heritage's extensive range of products and services Enjoy a work schedule free from nights and Sundays. Plus, we offer premium pay for Saturdays! Starting Pay: $18.01/hour What you'll do: * Promptly resolving members' questions or concerns with professional solutions. * Effectively communicate with credit union members and personnel. * Performs basic assigned Information center functions associated with position. * Accurately perform duties with established policies and procedures. * Responsible for other related duties as required or assigned. Qualifications/Experience Required: * High school graduate or equivalent. * One to three years of previous or similar experience in customer service or related field. * Excellent communication skills, oral and written. * Accurate and efficient typing skills. * Ability to work basic computer functions and applications. * Professional phone etiquette skills About Heritage Federal Credit Union Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org. EOE

Full-time Description Head Start Birth-5 has an opening for a full-time Community Engagement Specialist working 35 hours per week. This position is responsible for developing and maintaining partnerships to ensure strong community involvement and full funded enrollment for the Head Start Birth-5 Program in Crawford, Harrison, Perry, and Spencer Counties. The Head Start Birth-5 Family and Community Engagement Specialist will focus on community partnerships, volunteerism, non-federal share, recruitment and enrollment in all LHDC Head Start Birth-5 counties. Develop and maintain positive working relationships with local social services agencies and committees; serve as a liaison between community partners and HSB5 Centers. Presence at each Head Start facility is required frequently, on an as-needed basis, and/or as directed. This position will complete duties and responsibilities as they relate to the Head Start Performance Standards, Indiana Day Care Licensing Regulations, CACFP Guidelines, and Head Start Birth-5 Forms and Procedures Manual. Requirements A graduate of an accredited college or university with at least an Associate Degree related to Social Services, Human Services, Early Childhood Education or related discipline preferred. Family Services Credential or CDA may be considered if willing to further education. Must meet Head Start and Indiana Childcare Licensing Regulations, including Head Start Standards of Conduct, federal and state criminal history requirements, sex offender registry checks, drug screen, physical and complete an annual T.B. test. LHDC offers an exceptional array of benefits to all full-time employees, including medical, dental, vision, disability, voluntary life and life insurance, vacation leave, 13 paid holidays, and 401k plan. All LHDC employees are eligible for reimbursement for professional development approved by the organization as long as they have been employed for at least 6 months. To apply online, go to ************* You may contact Human Resources for further information at ************ ext. 258 or ***********. LHDC provides services to clients regardless of age, sex, race, color, religion, disability, veteran status, genetics, national origin, ancestry, or familial status. The agency is an Equal Opportunity Employer. Salary Description $18.77 to $21.44 per hour

Liberty FCU, a full-service credit union, is currently seeking a Digital Banking Call Center R epresentative with excellent interpersonal and organizational skills to join the credit union team. Experience working in customer service is required and financial institution experience is preferred. The candidate will be scheduled for approximately a 40-hour work week to include Saturdays on a rotating basis. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to: Participate in the Digital Banking phone chat and email contact rotation while providing exceptional service to members. Perform online and mobile banking duties for both the consumer and business banking platform. Monitor, perform daily tasks, and assist members with various electronic services including but not limited to: Popmoney and External Transfers Remote Deposit Capture Money Management EStatements Online Account Opening Purchase Rewards Apple Pay/Samsung Pay Online Payment Service Serve as back up to the Contact Call Center rotation and answer general account questions. Assist members with questions or problems concerning ATM, debit, credit, and Reloadable Cards. Provide information related to field of membership requirements as well as the types of LFCU accounts and the benefits of each. Gain an understanding of possible scams and fraudulent activity and use that knowledge to prevent fraud. Balance loan payments made by check, and debit card at the end of each night. Benefits and Compensation: Incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Department: Health Services Weekly Hours: 40 Status: Full time Shift: Days (United States of America) As a Dental Call Center Specialist, you will communicate with outside clients (dentists, members, agents and employer groups) for claim, enrollment and benefit service support. You will direct clients to the website to verify enrollment, benefits and submit claims/pretreatments. You will also provide assistance and training for all web-based functions. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS High School diploma or equivalent PREFERRED REQUIREMENTS 1-2 years experience in telephone sales or telephone-based customer service ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace

The Custom Service Representative provides customer service and clerical support at the Agronomy Facility. This role ensures accurate order processing, billing, and inventory documentation while delivering responsive service to customers. Duties and Responsibilities: Accurately enter customer orders, invoices, and inventory receipts into accounting system. Assist walk-in and call-in customers with orders, inquiries, and general service needs. Ensure all customer orders are properly submitted for production and distribution. Prepare daily bank deposits in accordance with company policies, including reconciling receipts with cash and correctly recording deposits in the accounting system. Manage incoming and outgoing mail. Maintain a clean and organized office and work area. Make occasional deliveries to other company locations as needed. Generate month-end and year-end reports from the accounting system as requested. Communicate operational, customer, vendor, or employee-related issues to the supervisor in a timely manner. Perform additional duties as assigned.

The Feed Mill Custom Service Rep provides Superior Ag's Dale Feed Facility location customer service and clerical assistance by performing the following duties. Duties/Responsibilities: Ensures accurate information is entered into accounting system for customer orders, invoicing, and inventory receivers. Responsible for walk-in and call-in customer orders and questions. Ensure all customer orders are sent for production and distribution. Prepares daily bank deposit in accordance with Superior Ag policies. This includes checking daily receipts against actual cash and entering deposit correctly in Superior Ag's accounting system. Responsible for incoming and outgoing mail. Keeps the office and work area clean. May makes occasional deliveries to other locations. Produces month-end and year-end reports from Superior Ag's accounting system as needed. Ensures supervisor is aware of operational, customer, vendors, or employee issues that may arise. Performs additional tasks that may be required. Supervisory Responsibilities: This job has no supervisory responsibilities. Requirements Required Skills/Abilities: Excellent verbal and written communication skills. Supports Superior Ag Resources Co-op's (SAR) stated Vision, Mission, and Business Values. Projects a positive attitude and image to customers and employee. Read and follow company employee policies. Proficient in Microsoft Office Suite or related software. Organized with attention to detail. Works well under pressure and deadlines; ability to multitask. Excellent customer service abilities. Thorough understanding of company policies and practices. Valid driver's license. Education and Experience: Associate degree in Business, Business Administration, Animal Science or related field highly preferred, but less formal education with more on-the-job experience may be substituted. A background in livestock nutrition a plus

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Polyram Compounds, LLC is seeking an experienced and motivated Customer Service Representative to join our team. As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds' customers. The ideal candidate has a strong background in customer service, excellent problem-solving skills utilizing great communication, and the ability to effectively manage multiple relationships and priorities. Responsibilities: Be a Polyram representative with customers Take orders from customers Place orders into an ERP system Work with production planning on order dates and order confirmation Relay information between the customer and the plant Work with marketing and sales Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Part-time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor's Degree (Preferred) Work Location: In person Requirements Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Full-time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor's Degree (Preferred) Work Location: In person Benefits Enjoy the Culture Practiced in Focus on: 1.) Valuing Employees 2.) Continuous Improvement 3.) Going Beyond the Call of Duty to Assist and Collaborate Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development

We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Manage large amounts of incoming calls Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to work at least 15 hours minimum per week Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills This position is currently only open for individuals authorized to work in the United States.

Job DescriptionBenefits: 401(k) matching Competitive salary Paid time off ROLE DESCRIPTION: Chad Mabry - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License Able to obtain a Life/Health License Able to achieve mutually agreed upon marketing goals Interested in marketing products and services based on customer needs BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Health benefits Profit sharing Growth potential/Opportunity for advancement within my office

Job Description Customer Service Representative Polyram Compounds, LLC is seeking an experienced and motivated Customer Service Representative to join our team. As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds' customers. The ideal candidate has a strong background in customer service, excellent problem-solving skills utilizing great communication, and the ability to effectively manage multiple relationships and priorities. Responsibilities: Be a Polyram representative with customers Take orders from customers Place orders into an ERP system Work with production planning on order dates and order confirmation Relay information between the customer and the plant Work with marketing and sales Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Part-time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor's Degree (Preferred) Work Location: In person Requirements Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Full-time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor's Degree (Preferred) Work Location: In person Benefits Enjoy the Culture Practiced in Focus on: 1.) Valuing Employees 2.) Continuous Improvement 3.) Going Beyond the Call of Duty to Assist and Collaborate Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development

Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience. Requirements High school diploma or GED required. Prior Customer Service experience necessary. Medical office and call center background preferred, but not mandatory. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV):The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: Invest in our employees Engage our customers Provide sustainable systems Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Evansville, Indiana, East BMV Branch Office. Branch hours are: Sunday: Closed Monday: 8:00 am - 5:30 pm Tuesday: 8:00 am - 5:30 pm Wednesday: Closed Thursday: 8:00 am - 5:00 pm Friday: 8:00 am - 5:30 pm Saturday: Closed Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: Use your job knowledge to conduct customer transactions. Answer customer questions and provide guidance. Assist with the daily opening and closing of the branch. Check transactions to ensure accuracy, timeliness, and proper accounting. Work with leadership to resolve escalated customer concerns and system problems. File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: High school diploma or equivalent. Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions. Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi-weekly state contribution Deferred compensation 457(b) account (similar to 401(k) plan) with employer match Two (2) fully-funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 in election years Education Reimbursement Program Group life insurance Referral Bonus program Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************.

Job Description CUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Reporting Reports directly to the General Manager (or Sales Manager with GM direction) Primary Responsibilities The Acquisition and Maintenance of Customers Accept and process current customer payments Process Order Forms and references Input customer information into the store computer for new lease agreements Update customer information and account status in the store's computer system Answer incoming telephone calls and route them to appropriate personas per the first up system File and maintain customer folders and records Assist customers on the showroom floor Direct customer opportunities immediately to the Sales Manageras it relates to sales and service Maintain the appearance and organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management Maintain regular mailing campaign Other tasks as assigned by management Position requires Excellent interpersonal skills are required for daily customer contact Professional appearance Computer operations ability Good communication skills Excellent organizational skills Excellent telephone etiquette Strong sales skills, showroom, and telephone High energy level Able to lift 50 lbs. Pre-employment Successful reference check and verification, drug screen, criminal background investigation and required

Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience. Requirements High school diploma or GED required. Prior Customer Service experience necessary. Medical office and call center background preferred, but not mandatory. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.