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Call center agent jobs in Plattekill, NY

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  • Showroom Representative

    Watsco, Inc. 4.4company rating

    Call center agent job in Catskill, NY

    N&S Supply is hiring a Showroom Sales Representative for our Fishkill location. Join our team and be part of a growing company that offers competitive pay, great benefits, and room for advancement. Saturdays mandatory. Benefits include: * Company subsidized Medical plans * Health Savings Account * Dental and Vision * Pre-tax & Roth 401k with Company Match * Paid time off * Paid Holidays * Company paid Life Insurance & AD&D * Wellness Incentives * Voluntary Benefits with SunLife * Employee Stock Purchase Program * Full benefits guide provides details and eligibility for programs* $20-$25/hr. with very competitive commission program. Responsibilities include greeting and assisting customers, writing, tracking, and scheduling orders, set up deliveries, obtaining product knowledge of plumbing fixtures, faucets and accessories, respond to calling queues, emails, and phone calls daily. Showroom experience preferred. Experience in plumbing Showroom sales necessary. Must have excellent customer service skills with attention to detail, be able to multi-task, work as part of a team, have basic computer skills, and able to read blueprints. Some bending, lifting and climbing, standing for long periods will be required.
    $20-25 hourly 19d ago
  • Customer Service Representative

    Premier Medical HV 4.4company rating

    Call center agent job in Poughkeepsie, NY

    Responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities. Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients. DUTIES AND RESPONSIBILITIES: * Answering phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities. Must be able to handle 100-200 incoming calls per day. * Re-scheduling patient appointments as required via telephone calls and written notification to patients. * Screening and routing patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling and follow-up appointment scheduling in database. * Taking clear and accurate messages on behalf of other departments. * Responding to patient's questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols. * Reviewing physician schedules regularly to maximize capacity and verify correct scheduling. * Creating testing orders for patients and faxing or mailing as per patient request. * Faxing medical records to facilities authorized to receive patient information. * Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. * Other duties as assigned. EDUCATION & EXPERIENCE * Minimum of a High School Diploma and 1 - 2 years of experience in customer service, or equivalent combination of education and experience. * Previous experience in a call center and/or medical practice desired QUALIFICATIONS & REQUIREMENTS * Exceptional phone manner * Excellent interpersonal and communication skills. * Ability to apply knowledge of office procedures and carry out tasks accordingly * Ability to utilize the EMR system effectively. * Ability to type 35 wpm with 90% accuracy. * Must be flexible, organized, and function well under pressure. * Bi-lingual English/Spanish is preferred. Premier Medical Group is an Equal Opportunity Employer
    $31k-37k yearly est. 60d+ ago
  • Automotive Customer Service Receptionist BDC Consultant

    Ruges Automotive Inc.

    Call center agent job in Rhinebeck, NY

    Job Description: Automotive Customer Service BDC Consultant If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! The Customer Service Receptionist/BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer. ESSENTIAL DUTIES: • Answer all incoming phone calls according to script and schedule a sales appointment. • Making outbound calls • Log all Customer comments. • Schedule follow-up contact if no appointment is made. • Contact Customers using scripts to schedule appointments for Sales and Service. • Confirm scheduled appointments. • Post scheduled appointments on appointment board in BDC. • Reschedule no-show Customer appointments. • Follow up with Sales or Service Department to determine if appointment was kept and the outcome. • Schedule future contact as needed. • Purify and update Customer changes in database. • Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact. • Contact Customers based on current marketing initiatives. • Respond to Customer website requests. • Contact Internet Customers via email and phone to schedule an appointment. • Follow up on Internet Customer emails according to a pre-determined timeline. • Notify necessary departments when an appointment is scheduled. • Assist with other duties, as assigned. • Ability to meet or exceed monthly goals. Job Requirement: QUALIFICATIONS: • High School Diploma or equivalent. • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable. • Previous experience with the process of the scripts, power tracks, and alternative choices. • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer. • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently. • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. • Preferable knowledge of working Microsoft EXCEL, computer literate/knowledge, data entry skills. WHAT WE OFFER: • Tremendous product & inventory • Ongoing company-wide training • Strong company reputation • Growth opportunities • Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You!
    $38k-92k yearly est. 28d ago
  • Call Center Representative

    Romeo Auto Group 3.2company rating

    Call center agent job in Kingston, NY

    Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)
    $34.8k-60k yearly Auto-Apply 60d+ ago
  • Call Center Representative

    Romeo Auto Group-Southern Division

    Call center agent job in Kingston, NY

    Job DescriptionCall Center Representative Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)
    $34.8k-60k yearly 1d ago
  • Call Center Agent

    Spire Orthopedic Partners

    Call center agent job in Poughkeepsie, NY

    Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: * Greet all patients and office guests via telephone. * Schedule and/or Coordinate scheduling for all patients/clients calling for all orthopedic, pain management, radiology and strive to provide a one call resolution. * Enter patient demographics and insurance information to allow for pre-appointment verification. * Verify eligibility for all scheduled appointments and determine deductible payment requirements. * Inform patients appropriately about insurance coverage, in network vs. out of network benefits with regards to scheduling an appointment at OADC. * Address patient balances at time of scheduling, transfer/refer patient to finance department for payment arrangement or to review account balance. * Review required authorizations in system for appointments and/or educate patient of insurance guidelines for coverage. * Coordinate rescheduling of appointments cancelled by the practice. * Notate cancelled or rescheduled appointments. * Transfer calls to appropriate department based on patients' needs. * Communicate with all departments effectively and efficiently to minimize wait times while providing high quality customer service. * Assist patients and/or family members with any requests * Maintain a professional work atmosphere through behavior and communication with patients, physicians, co-workers and administration. * Review Call reminder reports daily and remove cancelled appointments. * Contribute to the teams' monthly service goals * All other duties as assigned by the manager
    $32k-44k yearly est. 6d ago
  • Call Center Representative

    TEG Federal Credit Union 3.5company rating

    Call center agent job in Fishkill, NY

    Job Description Call Center Representative Fishkill, NY $20-$22/hour, based on experience Full-Time | Monday-Saturday (flexible schedule required) At TEG Federal Credit Union, we're more than just a financial institution - we're a team that cares for each other, our members, and our community. We're looking for a Call Center Representative to join our Solutions Center team in Fishkill, NY. This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being. If you enjoy problem-solving, building relationships, and delivering exceptional customer service, this is the opportunity for you. What you'll do as a Call Center Representative (Responsibilities): Handle member service requests such as address changes, check orders, stop payments, lien releases, and card replacements. Assist members with mobile and online banking questions. Research and resolve member issues, following up by phone, email, or mail as needed. Identify opportunities to support members' financial fitness by recommending appropriate credit union products and services. Accurately verify member identity and maintain confidentiality at all times. Perform other duties as needed to support the Solutions Center team. What we're looking for (Qualifications): 1-3 years of customer service or banking experience (call center experience preferred). High school diploma or GED required. Strong communication, listening, and problem-solving skills. Comfortable using Microsoft Word and Windows-based programs; accurate typing and computer skills. Ability to handle confidential member information with discretion. Flexible availability, including Saturdays. Why Join TEG? Competitive hourly pay: $20-$22/hour, based on experience Comprehensive health, dental, and vision insurance 401(k) with company match + defined benefit pension plan Paid time off and holidays Training and career growth opportunities Supportive, team-oriented culture focused on community impact At TEG Federal Credit Union, you're not just filling a seat - you're making a difference. Join us in empowering members to embrace financial well-being every day. Apply now for immediate consideration! About TEG Federal Credit Union: With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG's mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,' while maintaining a strong financial foundation. TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy. TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit *****************
    $20-22 hourly 12d ago
  • Call Center Operator (Bilingual)

    Cornerstone Family Healthcare 4.1company rating

    Call center agent job in Newburgh, NY

    Full-time Description Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $17.00 per hour PLUS Monthly incentives available WORK LOCATION(S): Newburgh, NY STATUS: Per Diem, Full Time CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. JOB SUMMARY: This is NOT a remote job! Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling. Makes appointments for new and existing patients using the practice management system template. Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments. Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system. Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance. Provides back-up support for patient registration as requested by management. Attends monthly departmental meetings. Handles other duties as assigned. Requirements Bilingual: Fluent in Spanish High School Diploma or High School Equivalency Diploma For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week). Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks. Salary Description $17.00
    $17 hourly 60d+ ago
  • Signage Consultant / Customer Service Representative

    Fastsigns 4.1company rating

    Call center agent job in Kingston, NY

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Wellness resources Signage Consultant / Customer Service Representative Kingston, NY FASTSIGNS of Kingston, NY Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets customer care. We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company. Key Responsibilities: - Serve as the first point of contact for clients, providing exceptional service via phone, email, and in-person interactions. - Assist customers with inquiries about our range of signage products and services. - Coordinate order processing and track project timelines, ensuring customer satisfaction throughout each stage. - Collaborate with our design and production teams to ensure customer requirements are met. - Address and resolve customer concerns promptly and professionally, striving to exceed expectations. Qualifications: - Excellent verbal and written communication skills. - Strong problem-solving abilities and a customer-focused mindset. - Proficiency in basic computer applications and ability to learn new software. - Experience in customer service or a related field is preferred, but not required. - Enthusiasm for learning about the signage industry and a willingness to contribute to a team environment. What We Offer: - Competitive salary and benefits package. - A supportive and engaging work environment. - Opportunities for professional growth and development within the company. - A proven training program - A chance to work with a creative and passionate team. - A sense of satisfaction and accomplishment: seeing ideas become real signs that our clients are proud of. Benefits for you:- Paid Vacation - Sick Time - Weekends off - Matching Simple IRA Plan - Bonus programs - Professional development and advancement opportunities - Branded clothing - Personal project/family event free signage (per year allowance) - Free signage for your favorite charity (per year allowance) - Supplemental Health Insurance (Aflac) If you are ready to embark on a rewarding career as a Signage Consultant with FASTSIGNS, we'd love to hear from you! Please submit your resume. FASTSIGNS of Kingston, NY, is an equal-opportunity employer and is individually owned and operated Compensation: $19.00 - $26.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $19-26 hourly Auto-Apply 60d+ ago
  • Service Coordinator/Customer Service Representative

    Closet Factory of Westchester 4.2company rating

    Call center agent job in Bethel, CT

    Job Description Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday - Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.
    $18-22 hourly 27d ago
  • Call Center Representative - Tarrytown

    ENT and Allergy Associates LLP 4.5company rating

    Call center agent job in Tarrytown, NY

    ENT and Allergy Associates and Hümi is seeking a self-motivated, people-friendly, full time Call Center Representative onsite at our Tarrytown Corporate office location. Hourly: $17/hour Handle inbound/outbound calls from all contacts of ENTA locations and the Audiology hotline Assist callers with appointment scheduling, message tasking, and provide general assistance Provide callers with polite, courteous and empathetic customer service Active listening skills required Meet departmental call handling standards Maintain accuracy with proper use of the scheduling system and regular utilization of scheduling reference tools Requirements Outstanding customer service skills and dedication to providing exceptional customer care Excellent people skills, and ability to communicate effectively with staff members of all levels Focus on quality and customer service Exceptional listening and analytical skills Ability to multitask and successfully operate in a fast paced, team environment Must adapt well to change and successfully set and adjust priorities as needed Must be skilled in multitasking computer based programs - Microsoft suite, typing skills, NextGen, Ring Central phone system Excellent listening, verbal, written, and interpersonal communication skills Keen attention to detail Schedule: Monday-Friday: 8:00am-4:30pm or 9:00am-5:30pm We offer a comprehensive benefits package including: Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance. The ENT & Allergy Associates Network: ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted ‘Top Doctor' by Castle Connolly, a true testament to the exceptional care and service they provide to their patients. HÜMI: Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hümi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Hümi ensures measurable success for its clients. At its core, Hümi represents the human side of healthcare, where operational excellence meets a people-first philosophy. ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $17 hourly Auto-Apply 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ryan Guinn-State Farm Agent

    Call center agent job in New Fairfield, CT

    Job DescriptionBenefits: 401(k) matching Competitive salary Opportunity for advancement Paid time off Signing bonus ROLE DESCRIPTION: As a customer service representative with the Ryan Guinn State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $30k-38k yearly est. 27d ago
  • Customer Service Representative - Reverse

    Crosscountry Mortgage 4.1company rating

    Call center agent job in Montvale, NJ

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. We're seeking driven, strategic, and results-oriented professionals who thrive in high volume environments and are motivated by earning potential. If you're ready to be rewarded for your results and join a team that values excellence, apply now and let your ambition pay off. What We Offer: * Competitive commission structure. * Clear growth path. * Ongoing training and mentorship from industry veterans. * Recognition programs and performance incentives. Position Overview: CrossCountry Mortgage's Customer Service Representative role is an entry level opportunity to begin a career in the mortgage industry. This role provides the essential tools and foundation to ensure career success and maintain the utmost level of customer satisfaction. Job Responsibilities: * Build lasting relationships with high-value clients across the mortgage industry. * Take inbound leads via corporate phone system. * Gather basic customer information and identify customer needs. * Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system. * Utilize corporate training methods and tactics in converting potential prospects to CCM customers. * Leverage cutting-edge tools and data to optimize your outreach and conversion. * Schedule initial appointments as well as maintaining database to ensure customer service expectations are met. * Appropriately classify and distinguish each lead contacted. * Manage high volume of incoming phone calls. * Apply training to live interactions with CCM clients both internally and externally. * Collaborate with a high-performance team to exceed revenue targets. Qualifications and Skills: * High School Diploma or equivalent. * 1+ years of experience as a telemarketer or similar sales/customer service role. * Skill in exceeding sales quotas in a competitive environment. * Familiarity with CRM systems and data-driven sales strategies. * Excellent communication and customer service skills. * Excellent prioritization and time management skills. * Excellent consultative selling skills. * Proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: * Hourly Rate: $20.00-$25.00 * Eligible for monthly bonus incentive. * The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $20-25 hourly 5d ago
  • Bilingual Call Center Customer Service Representative $23 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Call center agent job in Suffern, NY

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Consistently provide genuine, friendly, personable and professional service. * Handle multiple responsibilities and have a customer focused mind set. * Must be available to work flexible work schedule including weekends and evenings. * Go above and beyond advocating for every customer concern and request. * Proactively resolve escalated customer issues. * Ability to multi-task within a fast-paced service environment. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. * Must be bilingual, Spanish speaking preferred. Qualifications: * Previous customer service experience in a retail setting preferred. * Previous supervisory experience a plus. * Proficient computer skills and able to learn proprietary P.O.S. program. * Flexibility to work a retail schedule that includes nights and weekends. * Ability to work 40 hours a week. Additional Information: * Office operates Mon-Fri 8am-8pm, Sat 8am-6pm and closed on Sundays. * Shifts vary * Full time applicants must have the ability to work 40 hours per week; retail schedule. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $30k-37k yearly est. 31d ago
  • Dog Care Professional

    Pack Leader Dog Care Services

    Call center agent job in West Milford, NJ

    Job DescriptionThe Maddie Ranch by Pack Leader Dogs was founded 11 years ago to tackle the most frustrating challenge that dog owners face: how to achieve a happy, well-behaved dog and where to find premium dog care provided by people who truly understand dogs. Were providing the next generation of dog care solutions that are built on the foundation of Dog Psychology. We've rethought the dog care paradigm as innovative leaders in our space and are looking for the right people to join us as we scale. Were extraordinarily proud of the organization weve built (not to mention humbled to be recognized as the only Cesar Millan Certified Trainer in the area), but we couldnt have done it without our people. Our people are Pack Leader Dogs biggest competitive advantage, and well continue investing in our partners and people-first culture. The Challenge As Maddie Ranch by Pack Leader Dogs continues to grow, we need a Dog Care Professional to join our growing team. We're lucky to have a beautiful 8-acre ranch with top-tier services for our high-priority clients, and we need to continue to set the standard for the Dog Care industry by providing highly skilled and motivated Dog Care Professionals. You'll help our team with Adventure Camp and potentially Dog Training Services (if interested) as we continue to add clients to our roster! The Opportunity We are looking for someone with great energy who is motivated to be part of our Pet Care Services who is experienced in teamwork (pack work as we like to call it) and is passionate about learning, growing and of course, dogs! Dont be mistaken, this is a challenging career path, but also highly rewarding with high-income potential. We have many growth options including but not limited to management and dog training. Are you up for the challenge? If so, stop reading and start applying! The Team Join a scaling and tight-knit team on a mission to change the dog industry! Our team members come from various backgrounds, but one thing unites them all- their love for our clients and how The Maddie Ranch is transforming the world of dog care! We are always in growth mode here at The Maddie Ranch as individuals and as a team. We are focused on being positive and believe we can accomplish anything we set our minds to. The Skill Set Candidate must have experience working with dogs. Candidate must possess skills in dog handling and be physically capable of providing exercise for dogs. Candidates must have excellent customer service and communication skills. Candidate must have experience working on a team, the ability to take direction from our more experienced pack leaders and managers. Dog care facility experience preferred. Ability to bike and/or rollerblade dogs is preferred. Experience with social media and business development is a plus but not required. Opportunity to shadow team dog trainers to gain knowledge. The successful candidate will gain an understanding of the workflow of The Maddie Ranch and identify ways they can contribute to maximize team efficiency, have full knowledge of The Maddie Ranch services, understand our commitment to customer service, work with a team fulfilling all the dogs' needs in our care and more. Performance Within 1 Month Youll Complete The Maddie Ranch Training, our onboarding program designed to get you up to speed on our business, vision and team and gain an understanding about how your role fits into the broader organization. Shadow staff to learn how The Maddie Ranch is currently being managed and understand ways to contribute to team efficiency and effectiveness. Understand the future goals of the organization. Learn the basics of Dog Psychology and how we behave around the dogs in our care. Within 3 Months Youll Work in the Pet Care services under supervision. Meet regularly with team leads for updates and feedback. Meet regularly with team leads to ensure goals are being met. Begin to understand internal growth options within the company. Have a better understanding of dog behavior and psychology. Within 6 Months Youll Work in the Pet Care services under less supervision. Meet regularly with team leads for updates and feedback. Meet regularly with team leads to ensure goals are being met. Fully understand internal growth options and have a clear path for growth within the company. Have a solid understanding of dog behavior and psychology. Be part of a team that is changing the world in dog care! Job Type: Full-time Benefits: Employee discount Paid time off Schedule: 8 hour shift Day shift Evening shift Holidays Weekend availability Ability to commute/relocate: West Milford, NJ 07480: Reliably commute or planning to relocate before starting work (Required) Experience: Dog Handling: 1 year (Required) License/Certification: Driver's License (Required)
    $32k-42k yearly est. 3d ago
  • Customer Service Representative

    24-Hour Hr Process Outsourcing

    Call center agent job in Danbury, CT

    We are looking for candidates who possess good communication skills, excellent patience, professionalism, a positive attitude daily and average to above average computer skills. Candidates who like to work in dayshift and nightshift are welcome. Essential Functions: Basically, with this position Customer Service/Data Entry/ Clerical work, candidates will be receiving inbound phone calls of customers and enter the acquired data into the system, and your job is done. No selling involved. Required: • Excellent communication skills • Great typing skills Desired Experience: • Any related experience Required Education: • At least HS graduate Further details will be discussed after application. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 1d ago
  • Customer Service Rep(04044)36 Tamarack Ave.

    Domino's Franchise

    Call center agent job in Danbury, CT

    One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your family and grow in the company. Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily? This delivery job may be perfect for you……. QUALIFICATIONS: Enjoy being in a fast paced environment. We deliver this! Learning all aspects in running the inside of a Domino's store. (Making pizzas, customer service, packaging customers orders and dispatching). WHAT OUR COMPANY CAN OFFER YOU: Domino's Pizza is the LEADER in pizza delivery! We were founded in MICHIGAN! Outstanding training in all aspects of our Domino's Pizza store. Even learn how to make a pizza! Opportunity to learn how to lead, manage and train other drivers (and team members). 90% of our franchise owners started out as delivery drivers or pizza makers…. they advanced through our system! Locally owned and operated company. An owner and management team that strives to be the best pizza delivery company in our neighborhood Flexible hours. Part or Full time. Days, nights, afternoons, weekends all available…… Can even be a great second job to make fast cash! A safe working environment Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 12d ago
  • Call Center Agent

    Spire Orthopedic Partners

    Call center agent job in Poughkeepsie, NY

    Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Responsibilities/Duties: * Manage calls from patients requiring medical care and provide / gather information needed. * Creates, updates, and accesses confidential patients' data in EMR with a high level of confidentiality and accuracy. * Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation. * Observes telephone flow; offering or requesting assistance as needed. * Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service. * All other duties as assigned by the manager.
    $32k-44k yearly est. 6d ago
  • Call Center Operator (Bilingual)

    Cornerstone Family Healthcare 4.1company rating

    Call center agent job in Newburgh, NY

    Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $17.00 per hour PLUS Monthly incentives available STATUS: Per Diem, Full Time CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. JOB SUMMARY: This is NOT a remote job! * Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling. * Makes appointments for new and existing patients using the practice management system template. * Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments. * Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system. * Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance. * Provides back-up support for patient registration as requested by management. * Attends monthly departmental meetings. * Handles other duties as assigned. Requirements * Bilingual: Fluent in Spanish * High School Diploma or High School Equivalency Diploma * For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week). Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
    $17 hourly 60d+ ago
  • Service Coordinator/Customer Service Representative

    Closet Factory 4.2company rating

    Call center agent job in Bethel, CT

    Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday - Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.
    $18-22 hourly Auto-Apply 60d+ ago

Learn more about call center agent jobs

How much does a call center agent earn in Plattekill, NY?

The average call center agent in Plattekill, NY earns between $27,000 and $52,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Plattekill, NY

$37,000

What are the biggest employers of Call Center Agents in Plattekill, NY?

The biggest employers of Call Center Agents in Plattekill, NY are:
  1. Spire Orthopedic Partners
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